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Energy efficiency for food retailers

Cut fuel bills by 20%

Boost profits and be more
Benefits for large groups and
single stores
Help to combat global




HOW TO USE THIS GUIDE General energy efficiency advice for retailers can be
This Guide is one of a series One of the few areas where retailers can make found in Good Practice Guide 190, Energy
produced for retailers as part major cost savings with little investment or efficiency action pack for retail premises. Topics
of the Department of the expertise and without affecting customer service covered in GPG 190 include: raising awareness of
Environment, Transport and is energy consumption. energy efficiency; training staff; setting targets and
the Regions (DETR) Energy assessing performance; and carrying out energy
Efficiency Best Practice By using energy more efficiently retailers can: inspections.
programme. As well as cut fuel bills by 20% or more
targeting specific retail see their profits rise accordingly Achieving energy efficiency in retail outlets is a
sectors, the series covers help to reduce emissions of carbon dioxide combination of:
energy efficiency in building (CO2), a major cause of global warming. managing the energy used
refurbishment and lighting. ensuring that energy-consuming equipment
For details of other Guides This Guide is for food retailers everyone from local and systems are efficient.
see back page. food stores to large supermarket groups. Designed
for energy managers, store managers and owners or The structure of this Guide reflects these two
operators of individual stores, it covers the key areas components. The energy management section
where savings can be made and provides advice on outlines the steps in implementing an energy
appropriate energy-saving measures. action plan. The technical section covers the
principal areas of energy consumption within the
store, with suggestions on how technical measures
can improve energy-efficient operation of systems.

A route map is shown, left, to help you find your

way through the Guide, indicating where specific
Key actions for saving energy page 6 areas and issues are covered. Although you can
adopt a pick-and-mix approach, you may choose
to use the route map to check for missing areas of
potential energy savings.
Energy Technical measures
Management The checklist opposite will also help you to assess
Implementing an the effectiveness of any agreed actions, once you
action plan have read the Guide and implemented the
pages 4/5 measures.
page 6

System design,
Other issues
layout and selection
Lighting Building energy
page 8 management system

At Iceland Frozen Food, annual savings of
200 000 were obtained from a staff
Ventilation, motivation campaign costing only 20 000.
heating and Further savings were obtained from reduced
cooling maintenance costs. Icelands initiative was
page 10 backed very visibly by senior management.



Key actions for saving energy

Refrigeration is generally the largest user of energy
study Safeway chairman Sir Alistair Grant introduces
the energy efficiency video Money to Burn,
in food stores, followed by lighting, heating and
stressing that it is vitally important that
hot water, and air-conditioning and ventilation.
Safeway controls its energy costs. The video
has been distributed to stores with a
Saving energy in these areas requires a number
comprehensive manual and training for
of energy management actions and technical
a three-person energy team in each store.

Energy management actions Technical measures

Minimise air-conditioning requirements. Select the most appropriate refrigeration
Use computer software (eg spreadsheets or systems and specify high-efficiency
dedicated Building Energy Management compressors and controls.
System (BEMS) software) to monitor and Choose efficient boiler and air-conditioning plant.
control the energy used by refrigeration and Use heat rejected from central refrigeration for
services plant (eg monitoring and targeting). water heating or to heat the store.
Ensure that display cabinets do not waste Ensure that lighting in sales areas uses energy-
cooling, are correctly stocked and have efficient lamps and fittings, and that lighting
night insulation blinds that are used levels are not excessive and are reduced outside
regularly. trading hours.

If you are taking energy efficiency seriously, your answer to most of Buildings, plant and equipment Yes No
the questions below should be yes! Review the checklist again Do you have energy efficiency standards for
when you have read this Guide and taken any necessary action. building construction, lighting and any central
refrigeration equipment?
Management Yes No
Do you have a board member responsible for
Do you use energy-efficient display cabinets?
energy matters?
Do your stores use lower lighting levels out

Is there someone in each store responsible for
of trading hours?
energy matters?
Have you considered using heat ejected from
Do you know if your stores use less energy than refrigeration systems to help to heat your stores?
food stores in other competitor groups?
(See Good Practice Guide 190.)

Operation and maintenance

Do you know the cost savings made by the group Can you ensure that store lighting, ventilation and
from any existing or past energy efficiency activity? heating are on only when required?
Do you publicise your energy efficiency Are cold-stores and refrigerated displays checked
achievements to staff, customers and shareholders? regularly for badly fitting seals and doors?



Implementing an action plan

Maintaining control over energy use and making improvements
year by year requires planning and a programme of action. The
action plan below follows a suggested route to success, from the first
step of obtaining top-level commitment, through to the stage where
energy efficiency is an ongoing feature of management culture.


Obtain top-level commitment and make sure

someone is responsible for energy management 1
Energy Management
Action Plan Set up a system for recording and assessing
information from utility bills at each store 2
Check fuel, electricity and water contracts, and
change where appropriate 3
Opportunities for
early savings
Inform and motivate staff to use good practice
and avoid waste 4
Assess the performance of stores and target the
largest and worst-performing stores 5
Implement programmes of energy-saving
Ongoing energy measures


Review progress, publicise savings and revise plans

if necessary 7



Obtain top-level commitment

A successful energy management programme requires a specified person to be responsible for energy. Large groups
may have a designated energy manager, but in smaller groups or single stores this position may be held by a senior
manager or store manager.

Set up an information system

To control energy costs you will need a system for keeping records of the energy use and costs at individual stores.
The system should allow you to compare energy use in stores from one period to another, and between stores. It
should also allow you to assess the performance company-wide.
For further details see GPG 190.
Check fuel and electricity supply contracts and tariffs
Big savings may be achieved by changing your supply tariffs or, if you are a large user, obtaining competitive
quotations from the open contract market (restricted until 1998 to electricity supplies costing more than 20 000
a year and gas supplies costing more than 1000).

Tariff and contract savings can make a valuable start to an energy management programme and generate
savings which can be used for investment purposes.
Food stores are in a good position to obtain tariff and contract savings because refrigeration provides a steady
demand, which is popular with suppliers.
Seek further cost savings by ensuring that power factor and maximum demand are appropriate for the tariffs used.
Start by holding discussions with your existing suppliers. You can investigate options yourself or bring in specialists.

Inform and motivate staff

Sensible use of buildings and intelligent operation of equipment by staff can save 5% to 10% of energy costs. Staff must
be motivated to reduce usage and they should be aware of techniques to help them achieve savings (see GPG 190).

Savings will be maintained only if there is a continuing programme of information, posters and other
initiatives to keep up awareness.
Area and store managers can be motivated by store performance comparisons.
Staff may be motivated by drawing parallels to home energy costs and by the environmental aspects of energy saving.
Evidence of commitment from senior management greatly helps to motivate at all levels.

Assess the performance of stores

An index which relates energy use in a store to its floor area can identify poorly performing stores.
Accepted yardstick figures for energy use and cost are provided in Introduction to energy efficiency in shops and
stores (EEB 3). These figures can also be used to assess the whole estate should you be setting more ambitious
energy-saving targets?
Implement programmes of energy-saving measures
Some savings can be made at once through good housekeeping measures, at little or no expense.
Other measures may require time, expertise or money these should be investigated and planned more carefully.
Have one or more representative stores surveyed by in-house staff or specialists options for savings should be costed
and their benefits and savings assessed. A fully costed programme with payback details can then be drawn up.
Review progress and revise plans
An overview of energy efficiency achievements should be presented regularly at board level and included in the

company annual report.

Energy targets, investment plans and actions should be reviewed and updated annually.



REFRIGERATION Open-fronted multi-deck refrigerated display

REFRIGERANTS AND Refrigeration can account for up to 50% of a food cabinets are available which incorporate air paths
GLOBAL WARMING stores energy costs. Compressors are the main and diffusers that virtually eliminate leakage of
The Montreal Protocol consumers of this energy and they should be sized cooled air. Select cabinets with good levels of
(1987) resulted in the to match the cooling load. Where wide variations insulation and easy-to-fit night blinds. For displays
banning of refrigerants in load can occur, variable speed drives should be where goods are moved less often, consider clear
using chlorofluorocarbons able to match the compressor capacity to the load day covers or plastic strip curtains.
(CFCs), and the phasing as closely as possible.
out of some of the initial For cold-rooms, specify high standards of
alternatives to CFCs in The main areas where savings in refrigeration costs insulation with effective, easy-to-use door closures.
favour of refrigerants with can be made are:
zero ozone depletion system design, layout and selection Operation
potential (ODP). operation Avoid over-filling shelves. Apart from the
maintenance danger of spoilage, over-filling may mean that
Some low-ODP refrigerants retrofit measures. set temperatures have to be lowered in order to
are, in fact, less efficient maintain all products in a safe condition.
than the refrigerants they Design, selection and layout Watch for excessive ice build-up. This can be a
replace. Different options The main issue to be addressed with refrigerated sign of air leakage into and out of the unit, or
can be compared by using storage and display cabinets is the removal of heat inappropriate defrosting procedures.
the total equivalent from the refrigerator condensers. This waste heat Ensure that insulating covers and blinds are used
warming impact (TEWI). can lead to overheating of the store and discomfort as intended. Leaving them off can increase energy
This takes account of the for staff and customers. use for both refrigeration and store heating.
direct global warming Ensure that lighting in cabinets is switched off
from refrigerant losses, If cabinets can be grouped together, there is the outside trading hours, and that cold-store
and the indirect warming potential either to remove heat from the units and lights are used only when necessary. This saves
from emissions released by recover it, or to discharge the heat directly to the electricity for lighting and also saves the
the power station outside. Alternatively, cooling can be provided electricity required for the refrigeration to
generating electricity for from a central unit remote from the sales area, or remove the heat generated by the light.
the refrigeration plant. via a split system. Both options provide the
potential for recovering heat to provide space The latest cabinet designs have light piped in,
Any supplier claiming that heating or hot water. using fibre optics, to minimise lighting heat input.
its products have a global

warming benefit should
be asked to justify this in
terms of the TEWI as
described in British
Standard BS4434.

In many cases, the need to

Night blinds installed on refrigerated display
cabinets at the Waitrose store in Windsor repaid
the initial cost in three years. The initial cost
This energy efficiency poster used by Iceland
Frozen Food encouraged good refrigeration
practice, including preventing blocked grilles,

change refrigerant can be would have been halved if the blinds had been checking curtain

viewed as an opportunity installed from new. (See Good Practice Case conditions and

to renew equipment. The Study 223, Night blinds on refrigerated cabinets.) turning off

resulting savings in open ends.

operating cost can help

pay for the replacement
(as reported in Good
Practice Case Study 230, A
new refrigeration system
in a small cold-store).



Maintenance Retrofit measures

Ensure that temperature settings are Consider upgrading insulation for cabinets and
appropriate for health and safety requirements, pipework, and door seals on fridges and cold rooms.
but do not lower them further this leads to
overcooling and energy waste.
The current level of insulation can be assessed by
visual inspection and measurement. Thermal
Ensure that defrost procedures are followed imaging can be used for more detailed surveys. Compressor comprises
too infrequent and the machines lose an electric motor and
efficiency due to ice build-up; too frequent and Further measures include: refrigerant pump and is
excessive energy is used for defrost. Make adding insulating night covers where not the heart of a refrigeration
maximum use of cheap rate electricity already fitted system. Located either
usually between midnight and 7.00 am. adding day covers to freezer cabinets and to locally (eg in a display
Clean condenser fins and keep air paths to refrigerated displays, if appropriate cabinet) or centrally in a
condensers clear. installing efficient compressors, electronic plant room.
Check door seals on cold rooms, fridges and expansion valves and advanced control
Evaporator the cold part
frozen food stores. Poor seals lead to air systems for central refrigeration
of a fridge circuit; removes
leakage, higher energy use and potential installing energy-saving controls for individual
heat from a display cabinet.
product spoilage and ice build-up. items
using reject heat for space heating or hot Condenser the warm part

of a circuit; rejects heat to
the atmosphere. Usually
has a fan to aid heat loss,

Energy savings of 20% were achieved by
Doble Quality Foods (GPCS 230) with
measures which included:
and may be combined with
the compressor
(a condensing unit).

efficient central compressors Refrigerant the fluid

larger heat exchangers which is pumped round a
low-powered evaporator fans system, evaporating to
comprehensive performance monitoring. remove heat and then
condensing to give off heat.
Advanced control systems achieved savings for
Ice storage allows plant
Safeway (General Information Report (GIR) 3).
to run more at night when
Integrated systems, ice storage and using reject
electricity is cheaper and
heat for store heating or hot water are among Tesco Brent Cross fish and meat counter
when electricity generation
many options.
is more efficient, producing
lower levels of CO2
Computerised control of central refrigeration
emissions. In practice,
plant by Plymouth and South Devon
system efficiency can be
Co-operative Society achieves savings by
reduced and savings may
avoiding unnecessary plant use.
be marginal issues such as
the available space for
Compressor controllers installed by Iceland
chillers or condenser plant
Frozen Food have saved 11% of refrigeration
can be decisive.
costs and repaid initial costs within two years.
Installed on freezer cabinets with integral
compressors, the units can also work for
chilled display cabinets (GPCS 27).

Chilled display cabinets at Iceland Frozen Food



LIGHTING The warmer lighting required for foodstuffs should

not be provided by tungsten lamps. Appropriate
LIGHTING MYTHS fluorescent lamps, with filters if necessary, should
These commonly held beliefs about lighting be specified. Special lamps with particular colour
are NOT true. balances are available, but these can be inefficient.
A fluorescent lamp uses so much energy High-frequency, high-efficiency fluorescent tube
when it is first switched on that you fittings can save up to 20% compared with
should not switch it off. traditional fluorescent lighting and can be
Fluorescent lighting is too cheap to worry dimmable. Check that the light levels and power
about. requirements of sales lighting are appropriate by
Switching lights off shortens their lives so referring to the box Is your sales area lighting
much that they should be left on. efficient? (left).

Is your sales area lighting Lighting accounts for about 20% of total energy For car parks and other external areas, high-pressure

efficient? costs in a food store. There are many opportunities sodium lamps are at least six times more efficient

Calculate the total power (in for specifying more efficient lighting equipment, than tungsten lamps (see table opposite Relative

watts) of lighting in a typical and for reducing the hours of use. Further energy consumption for similar light outputs).

part of your sales floor, add information is provided in GPG 210, Energy

15% (only 8% if high- efficient lighting in the retail sector. Operation

frequency lights) for control Staff cooperation and possibly automatic controls

gear, and divide by the floor The main areas where savings in lighting costs can will be needed if the amount of lighting used is to

area covered by these lights. be made are: be reduced.

A result less than 15 W/m2 system design, layout and selection A half to two-thirds of sales area lighting can

is good for normal light operation be turned off out of trading hours.

levels (600-800 lux), while maintenance Lighting in staff areas, service areas and store

20 W/m2 is good for the retrofit measures. rooms should be turned off when these areas

high light levels in some are not occupied.

stores (800-1000 lux). Design, selection and layout During hours of darkness, external lights are
Light levels should be appropriate to the area of needed only during trading and re-stocking
the shop. Storage areas, offices and other non- times subject to safety and security
public areas can be lit to different levels. requirements.

% of lighting
electricity consumption
100 Actual sales
All lights switched lighting
on too early
Store lights left on Optimum sales
after store closes lighting

Excessive use of sales

lights, over and above
efficient optimum levels

Store Store
opens closes Cleaning and
0 shelf stacking

7.00 8.00 9.00am 9.00pm

Figure 1 Remotely monitored
energy use quickly shows up
poor lighting control



A last person out switch can be installed so that

it is simple to turn off everything not needed at
studyHigh-efficiency sales area lighting saves the
night. Similarly, a non-trading switch can be Plymouth and South Devon Co-operative
Society 20 000 a year at its Transit Way store.
installed to reduce lighting levels while the store
is occupied outside trading hours. A high level of illumination (1100 lux) is
provided on the sales floor, but high-frequency,
Central automatic controls can be programmed to low-energy fluorescent lights in reflective Lux the SI unit of
turn lights on and off to match trading times, fittings achieve this with a power consumption illuminance, or amount of
though it is essential to retain local manual override. of 25 W/m2 less than many stores with much light on a surface. The
lower levels of lighting. range for sales floors in
Maintenance food stores is typically 600
Maintenance is essential to ensure the required to 1000 lux.
level of luminance is provided. Failure to clean lamps
and luminaires can result in increased energy Ballast/control gear
consumption by raising lighting levels; it also leads apparatus to start and
to overheating and premature failure of lamps and control the current
associated equipment (see figure 2). GPG 210 through fluorescent and
provides more information on maintaining other discharge lamps.
lighting systems.
Efficacy a measure of the
Retrofit measures effectiveness of a lighting
Refurbishment and retrofit present an ideal installation in converting
opportunity for energy efficiency lighting measures electrical power to light.
to be incorporated into an existing retail outlet. In The units are lumens/watt.
addition to improving light levels and saving
energy, you can also alter the look of the store by Luminaire the correct
the choice of luminaires. GPG 210 gives further term for a light fitting; it
advice on refurbishment. controls the light from a
lamp and includes all
components for fixing,
Relative energy consumption for
protecting the lamps and
similar light outputs
connecting them to the
% electricity supply.

Tungsten filament bulb 100

Tungsten halogen spotlight 70
Compact fluorescent with electronic
ballast 18
Induction or electrodeless lamp 18
Metal halide 15
High pressure sodium 11
Fluorescent tubes:
38 mm (T12) choke and starter 18
26 mm (T8) choke and starter 16.5
26 mm (T8) electronic ballast 13
16 mm (T5) HF electronic ballast <12

Department of the Environment, Transport and the

Regions, EEB 3 Introduction to energy efficiency in
shops and stores, p9
Figure 2 Cleaning luminaires will increase light output



Ventilation, heating and cooling can account for
Sainsburys Beckenham store has two-speed
25% of the energy costs in a food store. Electricity fans so the ventilation rate can be reduced at
BUSTER for fans alone can account for more than half the times of low occupancy (detected by an air
cost of ventilation, heating and cooling. quality sensor).
Combined heat and power
(CHP) plant generates The main areas where savings in ventilation, Ventilation and heating systems were
electricity and at the same heating and cooling costs can be made are: designed to make use of waste heat from
time provides useful heat for system design refrigeration. Heat from lighting and from the
store heating and hot water. operation bakery is also re-used. The store uses high-
maintenance. efficiency gas boilers for top-up heating or
Condensing boilers hot water not provided from waste heat.
provide efficiencies of up System design Heat curtains to external doors are controlled
to 90%, mainly because Heating systems should use high-efficiency to operate only during trading hours and
heat is recovered from the equipment and be designed for flexible control. when the outside temperature is below 15C.
flue gases by condensation. Specify high-efficiency or condensing boilers.
This process lowers the Isolate domestic hot water from space heating
temperature of the flue systems.
gases to between 40C and Ensure that heating is not used in areas where
80C instead of over 250C it is not needed.
as in conventional boilers. Turn off heating systems in warmer weather. Automatic controls are available which measure air
quality to indicate the number of people present
Variable speed drives A detailed analysis should indicate whether cooling and reduce the ventilation at times of low
electronic devices that is required throughout the store or only in specific occupancy. Used with variable speed fans, such
control the electrical supply areas. Although the capital and running costs of controls will reduce fan power, saving heating costs
to motors to match output local systems are higher per unit floor area than for in winter and cooling costs (if any) in summer.
more closely with demand. centralised systems, if the treated area is smaller
they should be more economical. Door curtains should be used in loading bays to
reduce heat loss.
Bakery ovens should be operated only when Maintenance
needed. They should not be turned on until Maintenance should be given prime consideration
required and should be shut down after use. at the design stage since, if access is difficult,
Shutdown can be achieved in stages if less oven maintenance could be neglected. For example,
space is required towards the end of the day. allowance should be made for replacement of
filters to ductwork and refrigeration units.
To recover heat from a central refrigeration system
to heat the store, ventilation and heating plant Retrofit measures
must include appropriate heat exchangers. There The main energy-saving opportunities are through:
must also be arrangements for rejecting refrigeration the use of improved controls to match supply
heat if the store does not need to be heated. volumes to actual requirements
the use of efficient equipment such as variable
If refrigeration energy is to be used directly for speed fan and pump motor drives
heating, display cabinets must have integral heat recovery from extracted air
compressors. These will give out heat to the aisles recirculation of room air.
and so reduce heating energy requirements. It may
also be possible to make use of spilt cold air from Further information is provided in GPG 201,
chiller cabinets to cool other areas of the store. Energy efficient refurbishment of retail buildings.



AUTOMATIC CONTROLS remote fault diagnosis, monitoring and

A building energy management system (BEMS) can operation via a telephone connection to a
be a powerful energy efficiency tool, but care is central console, allowing central staff to have
required in its planning and operation. It can more control over time schedules and settings,
provide: while allowing limited local control
flexible control of building services, lighting ease of use (with suitable design and training).
and other systems, allowing the use of
equipment only when needed.

J Sainsbury has developed a remote

Waitrose has employed remote monitoring to
computerised monitoring and diagnosis tighten control of lighting, heating and
system which automatically communicates refrigeration in more than 80 of its food
energy anomalies to individual stores within stores. Savings of 600 000 were identified
24 hours, ensuring that problems are rapidly within six months from reduced energy use
resolved. and protecting refrigerated stock.

Water supplies can be a major cost, and
Water controls installed in Safeway stores have
procedures should be developed to identify leaks saved 200 000 m3 of water, saving 250 000 in
and avoid wasteful practices. Staff motivation the first year of operation. Automatic urinal
should encompass use of water. In addition, control units allow operation of the cistern
automatic controls can be installed to reduce only after a urinal has been used.



FURTHER INFORMATION General Information Reports

British Standards Institution 12 Organisational aspects of energy OTHER ORGANISATIONS
British Standard BS4434:1995. Specification for management. Energy management guide. Energy Systems Trade
safety and environmental aspects in the design, 13 Reviewing energy management Association
construction and installation of refrigeration This is a trade association of
appliances and systems. Energy Efficiency in Buildings suppliers of services and
389 Chiswick High Road, London W4 4AL 3 Introduction to energy efficiency in shops equipment for improving
Telephone 0181 996 9000. and stores energy efficiency
including energy
Chartered Institution of Building Services The following Best Practice programme consultants, ventilation and
Engineers (CIBSE) publications are available from ETSU Enquiries air-conditioning, lighting,
Useful publications include: Bureau. Contact details are given below. and heat recovery.
AM5 Energy Audits and Surveys PO Box 16, Stroud,
AM6 Contract Energy Management Good Practice Guides Gloucestershire GL6 9YB
The Standard Maintenance Specification for 36 Commercial refrigeration plant: energy Telephone 01453 886776
Mechanical Services in Buildings efficient operation and maintenance
Delta House, 222 Balham High Road, London 37 Commercial refrigeration plant: energy Energy Saving Trust
SW12 9BS. Telephone 0181 675 5211 efficient design The Energy Saving Trust
38 Commercial refrigeration plant: energy manages a range of schemes
efficient installation to provide financial support
59 Energy efficient design and operation of for energy efficiency
refrigeration compressors measures, many applicable
The following Best Practice programme documents 84 Managing and motivating staff to save energy to retailing.
are available from BRECSU Enquiries Bureau. 85 Energy management training 11-12 Buckingham Gate,
Contact details are given below. London SW1E 6LB
Good Practice Case Studies Telephone 0171 931 8401
Good Practice Guides 27 Compressor motor controllers on
186 Developing an effective energy policy refrigeration plant
190 Energy efficiency action pack for retail 182 Energy efficiency motivation campaign in a
premises multi-site organisation
200 A strategic approach to energy and 223 Night blinds on refrigerated
environmental management cabinets
201 Energy efficient refurbishment of retail 230 A new refrigeration system in a
buildings small cold store
210 Energy efficient lighting in the retail sector
General Information Report
Good Practice Case Study 36 Feasibilty and design study of continuously
148 Energy management. J Sainsbury plc. variable capacity refrigeration plant

The Department of the Environment, Transport and the Regions Energy Efficiency Energy Consumption Guides: compare energy use in
Best Practice programme provides impartial, authoritative information on energy efficiency specific processes, operations, plant and building types.
techniques and technologies in industry and buildings. This information is disseminated
Good Practice: promotes proven energy efficient techniques
through publications, videos and software, together with seminars, workshops and other
through Guides and Case Studies.
events. Publications within the Best Practice programme are shown opposite.
New Practice: monitors first commercial applications of new
For further information on: energy efficiency measures.
Buildings-related projects contact: Industrial projects contact:
Future Practice: reports on joint R&D ventures into new
Enquiries Bureau Energy Efficiency Enquiries Bureau energy efficiency measures.
General Information: describes concepts and approaches
BRE Harwell, Oxfordshire
yet to be fully established as good practice.
Garston, Watford, WD2 7JR OX11 0RA
Tel 01923 664258 Tel 01235 436747 Fuel Efficiency Booklets: give detailed information on
Fax 01923 664787 Fax 01235 433066 specific technologies and techniques.

E-mail E-mail
Internet BRECSU
Internet ETSU
Introduction to Energy Efficiency: helps new energy managers
understand the use and costs of heating, lighting etc.