Ethics Activity
1. Directions: Read the questions below and circle Yes, No, or Sometimes. Explain your answer on the
lines provided.
1. When driving a car, is it ever acceptable to break the law and exceed the speed limit?
We must drive carefully the law and dont exceed the seep limit to save the life of everyone.
Its not acceptable because they must study to became a professional people.
Is It Input or Output?
2. Directions: Read the following list of computer hardware devices. Circle Input if the device is used to
provide data to the computer; circle Output if the device is used to receive data from the computer; or
circle Both if the device can be considered an input and output device.
Keyboard Keys
15. network hub or router Input Output Both
3. Directions: Choose the correct key term from the list and write the corresponding letter in the blank. If
necessary, use your computer keyboard to help answer the questions.
a. Delete key
b. Backspace key
c. Function Keys
d. Shift key
e. Ctrl + Enter
f. Enter Key
g. Insertion point
h. Caps Lock key
i. Space Bar
( ) Used to apply a command or finalize data entry. Also used to move the j. Arrow keys
insertion point to the next line. k. Modifier keys
l. Tab key
( ) Modifier key that, used in combination with text, makes a letter m. Ctrl key
n. Shortcut
uppercase.
( ) When turned on, locks the alphabet keys so that all letters are uppercase.
( )Moves the insertion point up, down, left, or right without creating spaces or deleting text.
( ) Can be used for different commands, depending on the program. Often used with modifier keys.
( ) A keyboard command that lets you keep both hands on the keyboard instead of using the mouse.
( ) The Alt, Ctrl, and Shift keys are all examples of this type of key.
( ) The symbol that shows where you will be entering text or data on the screen.
4. Directions: Circle the letter of the choice that correctly completes the sentence or answers the
question.
1. The Documents folder organizes folders and files in a (n) structure.
a. parallel c. DOS
a. A: c. C:
b. B: d. D:
a. desktop c. clipboard
a. Hiding c. Selecting
b. Collapsing d. Deleting
a. folder c. hyperlink
b. Search d. Seek
a. Computer c. Pictures
b. Documents d. Drives
8. Use the command to rename and copy a file to a new location at the same time.
a. Rename c. Save
b. Move d. Save As
9. A files summary, author, date created, and disk size are known as.
10. The at the bottom of the screen displays the Start button, active applications, and the time.
Understand Keywords
5. Directions: Keywords are essential for an effective search. Research each of the following topics in bold
and circle the best two (2) keywords to use when searching Microsoft Windows Help or Microsoft Office
Help. In the space provided, suggest combinations of keywords that could narrow your search.
1. How to install a scanner
4. Organizing files
Buying a new computer can be a fun experience, but problems can arise. What are some common
computer problems that people encounter when running their machines, and what issues can cause
them? When you encounter such problems, what do you do to resolve them: seek help from a
friend, consult a computer store, or read a computer book or magazine?
HELPFUL TIP: Computer problems can result when you download and install software that contains
spyware, viruses, or bugs. Be sure to obtain software from trusted vendors and back up your data
before you install new programs.
LISTENING ACTIVITY
7. Listen to the audio about computer sales and repairs and answers the next questions(ver en
materiales de apoyo el audio plataforma Sofia plus LMS)
3. What can we infer from the first company's response to the caller?
A. They sent the man the wrong computer in the first place.
B. The company doesn't provide warranties for their products.
C. They are understaffed to handle customer complaints.
4. Which of the following is a main selling point for the second company being advertised?
A. Their products are the newest on the market.
B. The computers are cheaper than those sold by competitors.
C. The company manufactures secure and trustworthy machines.
LISTENING ACTIVITY
8. Listen to the audio about computer sales and repairs and answers the next questions (ver en
materiales de apoyo el audio plataforma Sofia plus LMS)
Phone Recording: Hello and thank you for calling computer technical support.
Phone Recording: Your call is important to us, and we will answer your call in the order that it was
received. You are number 47 in the queue. Your approximate (1) time is 47 minutes.
Caller: Oh, I'm saved. I thought I was going to have to wait all day.
Caller: Yeah, well, I bought one of your laptop computers about three weeks ago, but it just isn't
running right.
Technical support: Okay, well, sorry to say, but your computer is no longer under (3)
. [What?!] It ran out yesterday.
Caller: Well, first of all, the thing always (4) [Yeah.] and has crashed at least a zillion
times . . . [Always.]
Caller: . . . and I think the computer's (5) with spyware and the big banana trojan
virus . . . [That's normal.] That's my biggest . . . that's normal? . . . That's my biggest concern.
Caller: . . . and plus there was a ton of preinstalled, third-party programs that just clutter the
computer, and I'm at wit's end trying to get this thing to work.
Caller: What?
Technical support: It's going to take us a minute or so to diagnose the problem. [Huh?!] I'm going
to (6) you to our ONE technician.
Phone Recording: Thank you for waiting. Your call is important to us. You are number 84 in the
queue. You approximate waiting time is 2 hours, 17 minutes or whenever we get around to
answering your call.
Caller and Narrator: Does this experience sound (7) ? Then, do what I did. If your
computer is holding your hostage and you can't get the service you deserve, then call Turbo
Command, creators of the (8) and most reliable computers and operating system on
the planet.
Listen, while the (9) is spending all of their time trying to imitate our computer's
performance and features, our company is innovating the computer industry. So, why buy a
computer that hiccups every time you turn it on when you can be the owner of the (10)
Call us today or visit our Website for more information, and let us introduce you to the ultimate
computer experience.
1. That store wasn't able to __________________ my computer's problem, so I have to take it somewhere
else where they really know how to fix things.
A. ? clutter
B. ? diagnose
C. ? freeze
2. My computer is _______________ a little slow today, and I'm not sure what the problem is.
A. ? moving
B. ? going
C. ? running
3. I've restarted this computer a ___________ times, and it still won't work right.
A. ? babillion
B. ? zillion
C. ? grillion
4. If companies don't ______________ by developing new interesting products, they will lose business to
other competitors.
A. ? innovate
B. ? imitate
C. ? deserve
5. If your computer is having problems and it is still ____________ warranty, then you should take it back
so they can fix it.
A. ? above
B. ? beneath
C. ? under
11. Match the items on the right to the items on the left by dragging them over.
My computer is still under ________, so I might take it back.
How is your computer _________ these days? You said it had some problems the last time I talked
to you.
Do you know a shop where I can take my computer to have the problem __________?
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9.
10. ..............................................................................................................