Aquino, Angelique Victoria P

HR NEEDS TH202

1. The check sheet is a simple document that is used for collecting data in real-time and at
the location where the data is generated. It is designed for the quick, easy, and efficient
recording of the desired information, which can be either quantitative or qualitative. A
check sheet is meant to record simple facts and statistics that for over a period of time.

Check Sheet Procedure

Decide what event or problem will be observed. Develop operational definitions.
Decide when data will be collected and for how long.
Design the form. Set it up so that data can be recorded simply by making check marks or
Xs or similar symbols and so that data do not have to be recopied for analysis.
Label all spaces on the form.
Test the check sheet for a short trial period to be sure it collects the appropriate data and
is easy to use.
Each time the targeted event or problem occurs, record data on the check sheet

2. A fishbone analysis is a visualization tool for categorizing the potential causes of a

problem in order to identify its root causes. It helps employees avoid solutions that
merely address the symptoms of a much larger problem. A fishbone diagram is useful in
brainstorming sessions to focus conversation. The design of the diagram looks much like
 a skeleton of a fish. Fishbone diagrams are typically worked right to left, with each large
"bone" of the fish branching out to include smaller bones containing more detail.

How to create a fish diagram:

Create a head, which lists the problem or issue to be studied.
Create a backbone for the fish (straight line which leads to the head).
Identify at least four causes that contribute to the problem. Connect these four causes
with arrows to the spine. These will create the first bones of the fish.
Brainstorm around each cause to document those things that contributed to the cause.
Use the 5 Whys or another questioning process such as the 4Ps (Policies, Procedures,
People and Plant) to keep the conversation focused.
Continue breaking down each cause until the root causes have been identified.

3. The 5-Why analysis method is used to move past symptoms and understand the true root
cause of a problem. It is said that only by asking "Why?" five times, successively, can
you delve into a problem deeply enough to understand the ultimate root cause. Use 5
Whys for troubleshooting, quality improvement and problem solving, but it is most
effective when used to resolve simple or moderately difficult problems. The purpose
behind a 5-why analysis is to get people discussing all of the possible root causes of a
given defect in a process. A disciplined 5-why approach will push teams to think outside
the box and reach a root cause where the team can actually make a positive difference in
the problem, instead of treating symptoms.

How to Use 5 Whys

Step 1. Assemble a team who are familiar with the detail of the problem and with the process
that you're trying to fix.
Step 2. Define the Problem
Step 3. Ask the First "Why?"
Step 4. Ask "Why?" Four More Times
Step 5. Know When to Stop
Step 6. Address the Root Cause(s). Discuss and agree what counter-measures will prevent the
problem from recurring.
Step 7. Monitor Your Measures. Watch on how effectively your counter-measures eliminate or
minimize the initial problem.

Sources:
http://asq.org/learn-about-quality/data-collection-analysis-tools/overview/check-sheet.html
https://www.managementstudyguide.com/check-sheet.htm
http://whatis.techtarget.com/definition/fishbone-diagram
https://www.moresteam.com/toolbox/5-why-analysis.cfm
https://www.moresteam.com/toolbox/5-why-analysis.cfm
https://www.mindtools.com/pages/article/newTMC_5W.htm