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This document outlines a contact center services housekeeping schedule that includes 11 activities to be completed on varying schedules. Some activities like cleaning computers and workstations are to be done daily, while others like conducting an inventory are monthly. The schedule assigns responsibilities and includes checks for electrical safety, ventilation, illumination, and ensuring areas and equipment are clean, organized and functional.
This document outlines a contact center services housekeeping schedule that includes 11 activities to be completed on varying schedules. Some activities like cleaning computers and workstations are to be done daily, while others like conducting an inventory are monthly. The schedule assigns responsibilities and includes checks for electrical safety, ventilation, illumination, and ensuring areas and equipment are clean, organized and functional.
This document outlines a contact center services housekeeping schedule that includes 11 activities to be completed on varying schedules. Some activities like cleaning computers and workstations are to be done daily, while others like conducting an inventory are monthly. The schedule assigns responsibilities and includes checks for electrical safety, ventilation, illumination, and ensuring areas and equipment are clean, organized and functional.
Responsible Every Every ACTIVITIES Person Daily other weekly 15th Monthly Remarks day day
Clean and check
computer/accessories free 1 from dust; dry and properly labelled out/secured/stable
Check computers and circuit
breakers electrical connections, cables and outlets. Clean and kept dry 2 Parts are well secured/attached Inspect damages and replace parts if necessary
Clean and arrange working
3 tables according to floor plan/lay-out; check stability
Clean and check floor, walls,
windows, ceilings Graffiti/dust/rust Cobwebs and outdated/unnecessary 4 objects/items Obstructions Any used materials/scraps Open cracks (floor)
Clean and check work station
ventilation and illumination by 5 dusting lamps/bulbs, replacing non-functional lamps and keeping exhaust clean
Clean and check computer set-
monitor, CPU, keyboards, 6 mouse free, unnecessary markings; cables and plugs are in order; well arranged; all items functional Clean and inspect air conditioning equipment: Keep screen and filter free from dust/rust 7 Check selector knobs if in normal positions and are functional Check if drainage is OK
Clean, check and maintain
Computer room Tools in appropriate 8 positions/locations With visible labels/signage Light, ventilation OK
Clean and check safety in
laboratory room Floor is kept dry; no broken tiles or 9 protruding objects No live wires and all cables and wires are in proper order