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The maintain handbook of the Auto Refractometer

The maintain handbook of the Auto Refractometer , which is made for the
consumers to use our products easily.

This is the picture of the outer shape of model AR-800 Auto Refractometer
Fig. 1
Fig 2
Malfunction 1: The instrument does not work after plugging in.
Solution: Pls check the fuse (part 9 in Fig 2) and power source.
For AC220V instrument, the fuse is the type of 220 -1A, for AC110V
instrument, the fuse is the type of 110V -2A.

Malfunction 2: The instrument still does not work after the processing 1.
Solution: Pls overturn the instrument and remove the base cover, i.e. Fig 3. ( Note:
the power source of AC220V or AC110V here should be removed by professionals ), start
the instrument and see if the power source of switch has definite output ( or, you can
check the indicator of power source of switch and see if it is lighted). If there is no output,
pls refer to Fig 4 and check electrical connection.
Pls check the output, +5V, +12V
Fig 3 base cover

Fig 4

Malfunction 3: The instrument still can not work properly after the processing 2.
Solution: Pls remove the plastic cover from the instrument head. Check the indicator
of the Main Board ( i.e. part 1 in Fig 2) and see if the indicator is lighted. If not, pls refer to
Fig 5 and check input of electricity resource and ensure the input is under proper state.

Fig 5

Malfunction 4: The instrument still can not work properly after processing 3.
Solution: There are 3 possibilities:
4-A: check and see if the indicator near LCD is lighted.
4-B: check and see if LCD screen is showing the data.
4-C: check and see if the stepping motor is working.
If, neither A, B nor C is workable, you should change the Main Board.
If, either A, B or C is workable, it means that the Main Board is workable, not damaged.
4-A-1: Indicator: refer to part 1 in Fig 6

Fig 6

4-A-2: How to check the connection line for key, refer to Fig 7.
Fig 7

(4-B). Re: check and see if LCD screen is working.

4-B-1: Check the backlighting lamp CCFL ( part 1 in Fig 8), and electrical
connection (part 2 in Fig 9).

Fig 8

Fig 9
4-B-2: Refer part 2 in Fig 8 and part 1 in Fig 9 for electrical connection of liquid
(4-C): If the screen appears motor
4-C-1: You should check the electrical connection of stepping motor ( i.e. part 1 in
Fig 10) and see if the stepping motor is working.
Fig 10

4-C-2: Check the electrical connection of photo-electric switch (i.e. part 2 in

Fig 10 and part 2 in Fig 11).

Fig 11
4-C-3: Check the positions of Photo-electric switch (part 4 in Fig 11) and baffle
(part 3 in Fig 11).
4-C-4: Check the moving block and see if it is moving. Check the tightness of
the steel wire ( part 1 in Fig 11).

Malfunction 5: Liquid crystal

Solution: Check the LCD connecting line (part 1 in Fig 12) and CCD1 connecting
line (part 2 in Fig 12).
Fig 12

Malfunction 6: The instrument can be started regularly. But, the screen appears
ERROR after measuring.
Solution: Press the key of O under the measuring interface, open the small window of
Press the key of O, check the image of the small window displayed
regularly or not.
After measuring the simulating eye, you will find a clear, equal circle-
shaped picture in the small window. If not, probably caused by the problems, eg, the
CCD2 connecting line ( part 1 in Fig 14 and part 1 in Fig 15) and measuring LED lamp
connecting line (part 2 in Fig 14 and part 2 in Fig 15). Pls refer to Fig 13 ~ Fig 15.
Fig 13

Fig 14

Fig 15

Malfunction 7: The instrument can be started regularly.. But no response when you
press any key.
Solution: The reasons: the key is jammed, or, the short circuit is occurred.
Check all keys. If the measuring key is locked, pls press other key(s) and
then release it.
The instrument will make test as usual.
If the menu key is jammed, pls press any of other keys, it equals you
press the same menu key. If two menu keys, or more than two menu keys are jammed, it
has no response even if you press any of other keys.

Malfunction 8: There are no eyeball picture in the screen when measuring ( i.e. no 8
relative working points in the screen).
Solution: Check the output of 8 bright light, electrical connection, and the output
voltage in the joints ( +12V). Pls refer to Fig 16 for the joints.
Fig 16

Malfunction 9: The testee (optometrist) can not see the mist picture.
Solution: Pls refer to Fig 17, Fig 18, check the small bulb and the relative electrical
connection. Note: do not remove any lenses in the instrument.

Fig 17
Fig 18

Malfunction 10: It can not print the data.

Solution: (1). Check print function in the menu is open or not.
(2). Check whether the paper run out of, or, the printer is closed.
(3). Pls refer to Fig 19, Fig 20, check the printer connection and power line of
printing Board and see if they are regular.

Fig 19

Fig 20

Malfunction 11: The tester can see one eye only, i.e. the screen appears left eye only or
right eye only
when you test either left eye or right .
Solution: (1). The PD block is not in the PD slot.
(2). Check PD connection
(3). Pls refer to Fig 21, Fig 22, check the nylon thread and see if it is slipped
out from PD Slot.

Fig 21

Fig 22

Malfunction 12: The instrument appears wrong time.

Solution: Pls refer to Fig 23, check the batteries and see if it should be changed.
Note: this battery is as the same as computers.
Fig 23

Malfunction 13: Measurement error ranged from + 1.00D - > -1.00D

Solution: 13-1: For all instruments which version is VER2.71 or is later than
VER2.71.Pls refer to Fig 24, press 3 keys at the same time, start the instrument, set the
Correct function to ON and then, adjust the Correct.
13-2: For all instruments which version is VER2.70.The tester should
not press 3 keys ( refer to Fig 25) and can adjust Correct in the menu.
13-3: For all instruments which version is earlier than VER2.50.It has
no function of Correct.
Note: the tester can find the version info after entering starting

Fig 24
Fig 25
(1). The tester should open the correct function before adjust value. If the measured
result is -3.00D, and the actual value is -2.50D, you should adjust the correct to +0.50D
before the next measurement.
The tester must press EXIT key ( refer to Fig 26, the key under the finger) after
adjusting. It means that the adjustment has been stored.
Fig 26
(2). For bigger measurement errors, this instruction of 13-1 & 13-2 are useless. You
should adjust the instrument by calibration. Check all lenses and see if they are
unfastened. Pls note that you should not touch the lenses. If the les has been moved, pls
re-move this lens and test it by the simulating eye until the measuring result is correct. If
2 lenses or 2 more lenses have been moved or damaged, pls contact the manufacturer
Pls refer to Fig 27 and check the lenses of 1#, 2#, 4#, 5# , 7#, 8 #, 9# and see if they
have been moved.
Other lenses have little influence on the measuring results.
Additionally, you should check all lenses and see if they have been damaged.

Fig 27