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Subject Matter Expert

Angela Pittman

Angela Pittman is a Senior Consultant in PCGs Human Services practice with nearly
30 years of experience in the Health and Human Services (HHS) sector across child
welfare, aging, veterans and adult services. At PCG, Angela works with federal, state,
and local child welfare and human services agencies on a variety of issues including
workforce retention and recruitment, leadership development, data analytics, business
process redesign, quality improvement, and more.

Expertise HHS executive leadership coaching Building community capacity to address child
Organizational and systems change to cultivate welfare issues
a positive organizational climate and culture Family foster care recruitment and retention
HHS workforce recruitment and retention Performance-based payment models
Child Welfare practice models Evidenced-based intervention models
Child Welfare program development, Trauma-informed service delivery models
implementation, and evaluation

Experience Prior to joining PCG in 2015, Angela served as Social Work Director for Buncombe County Health and
Human Services in North Carolina from 2005 to 2015. As Social Work Director, Angela worked with senior
leadership to develop and implement an integrated services model streamlining access for citizens through
evidence-based interventions and effective quality service delivery. She also led efforts to build and retain a
resilient workforce through the implementation of secondary trauma supports and other strategic supports
as a result, staff retention increased by 30 percent.

Before Buncombe County, Angela held multiple leadership positions including, most recently, Provider
Services Director for Foothills Managed Care Organization in Morgantown, NC, where she oversaw all
performance based contracts, program evaluation and implementation of evidence-based practices within
a mental health network. She also worked as Chief Operations Officer and Accreditation Manager for The
Family Center in Charlotte, NC, where she facilitated a 30-person board and was responsible for a $3.2
million budget. From 2000 to 2016, Angela served as an Adjunct Profession at Warren Wilson College &
Montreat College teaching undergraduate students across an array of courses in human services programs.

Recent Publications Pittman, A.L. (2016) Leading Through Crisis: The Importance of Investment in the Child Protection
and Presentations Workforce. Child Welfare 360. Spring 2016, 18-19.
Foosness, S. & Pittman, A. L. (2016) Building Blocks of Resource Parent Recruitment & Retention.
American Association of SNAP Directors and National Association of TANF Administrators Annual
Education Conference, October 2016. Co-presented Resilient Workforce, Resilient Consumers: How
Cultivating a Positive Organizational Climate Impacts Outcomes.
The Center for Advanced Studies in Child Welfares 17th Annual Spring Child Welfare Conference, April
2016. Co-presented Leading Through Failure: How Resilient Leadership Transforms an Organization.

Professional Executive Board Member The SPARC Network

Affiliations Executive Committee Member National Association of Public Child Welfare Administrators
Member American Public Human Services Association (APHSA)
Committee Member APHSA National Workgroup on Health and Human Services Integration
Curriculum Committee NC Child Welfare Education Collaborative

Education Angela holds a Bachelor of Social Work from Western Carolina University and a Master of Social Work from
UNC Chapel Hill, with a concentration in organizational leadership and management. She is currently pursuing
her Doctorate of Social Work at the University of St. Thomas in St. Paul, MN (expected completion 2020).

To learn more about Angela Pittman or other PCG Subject Matter Experts,
contact us at or 1-800-210-6113.