PAUL IN MAGNA LIMITED

5-Why:
Resistance to change
Poor/low level of collaboration
Stakeholder analysis
Underestimated unions
Previous experience
5-Why:
Industrial dispute
Outsourcing
Low profit, low revenue, over-staffing
Old assets
Leadership decisions
Stakeholders:
Paul
Home office
Local union employees
National union
Government agency
Management
Contract employees
Outsourcing company
Stakeholder Analysis First
High Influence, High Impact
High Influence, Low Impact
o Head office
o Employees
Low Influence, Low Impact
o National union
o Government agency
Low Influence, High Impact
o Management
o Contract employees

Action
Offer them 2 options go along with outsourcing or they close the
company
The change has failed
Pull the plug quickly to avoid further waste