RAMESHCHANDRA B.

KETHARAJU
Mobile: +91-9849025170; Telephone : +91-40-27701433 ; Email: ketharaju@gmail.com
Address: 201, Manbhum Kumar Residency, East Marredpally, Secunderabad-500026, India.
Seeking the Senior Management position (SM / VP / Director / Chief Process Officer) in Software Process
Management, where I can navigate and provide leadership to the change agents in a high maturity
environment, leveraging my extensive expertise in quality management principles, and tools in a reputed IT
organisation.

EXECUTIVE SYNOPSIS
A dynamic professional with 13 years’ experience in the areas of Software Quality Assurance, Software
Measurements, Software Process Management & Improvement and Project Management. Proficient in
executing high maturity process areas of CMMI, process definition, process performance models,
process simulation models, process control, process trainings, process innovations and process
improvement through implementing best practice models & standards. Competent in cost benefit analysis,
software engineering, measurement frameworks and systems, software testing methodologies, software
portfolio governance frameworks. A Six Sigma Master Black Belt and CMMI High Maturity Navigator with
strong communication and problem solving skills, visionary with strong advisory and leadership skills and,
competency developer with strong training, mentoring & coaching skills. Possess comprehensive knowledge of
Accenture Delivery Methods, Deloitte Methods and Infosys Good Practices. A IEEE Standards reviewer
(830, 1008, 1044, 1061, 1228, & 1233) voluntary contributor and exposure draft reviewer to PMI standards
(PMBOK, OPM3, Portfolio, Program, Risk and Scheduling Standards).
Generic Core Skills: Strong leadership of change management, ability to change the practitioner’s
performance & behaviour, in-depth knowledge of IT Management, capability to collect & analyse data
communicate impact on business goals, good understanding of environmental changes and able to implement
“Changing the Quality Chasm” and an eminent mentor & SME in quality, process and project management.

MODELS, FRAMEWORKS & STANDARDS

~CMMI 1.2 Dev, PCMM, PSP/TSP ~Six Sigma (DFSS & DMAIC), iTRIZ
~ OPM3 ~ITIL 3.0
~ IEEE STD 730, 828,829,830, 1012, 1016, 1058, 1074, 1233 ~ ISO/IEC STD 9000, 9126, 12207, 20000,
27004

COMPETENCY MATRIX
~High Maturity Processes Design ~Process Performance & Simulation Models ~Software Metrics
~Process Definition & Implementation ~Organisational Trainings ~Process Innovations
~Process Control & Improvements ~Strategy Planning/ ROI Accountability ~Process Appraisals / IQA
~SDLC Models ~Program Management ~Earned Value
Management
~Project Status Monitoring & Reporting ~Risk Management ~IT Portfolio Governance
~Business Consultancy Services ~Executive Leadership ~Team Building

PROFESSIONAL CERTIFICATIONS
 Qualified Six Sigma MBB & Certified BB  Foundation Certificate in ITSM
 A Certified Software Quality Analyst  iTRIZ Practitioner

ACADEMIC CREDENTIALS
 Post Graduate Diploma in Business Management {Strategic & Marketing Management}
from Institute of Public Enterprise, Hyderabad, A.P., India in 1997
 Bachelor of Engineering {Civil} from Osmania University, Hyderabad, A.P., India in 1995

PROFESSIONAL MEMBERSHIPS & VOLUNTARY AFFILIATIONS

 Project Management Institute Member Since 1998 & a Founder Member of Pearl City Chapter
Hyderabad
 Institute of Electrical and Electronics Engineers Individual Member
 Platinum Member SEI - SEIR
 Member of Practical Software and Systems Measurement (PSM)
 Volunteer Team Member, Exposure Draft Reviewer & Review Adjudicator of PMI Standards viz.,
OEM3 2nd Ed., Scheduling, Risk Management, Portfolio Management 2nd Ed., Program Management
2nd Ed. & PMBOK 4th Ed.

RECOGNITIONS & ACCOLADES

 Presented “Metamorphosis of Defect Prediction Model” at SEPG Conference North America 2010
 Presentation on “Design for High Maturity” selected for SEPG Australia Conference 2008
 Published white papers, point of view, and articles on Project Management, Six Sigma,
Measurement Systems, High Maturity process and Prediction Models during 2001 – 2009
 An article published in consulting and R10 weakly of Deloitte Consulting and received the RMDs
appreciation for building eminence in the field of Project Management in 2008
CAREER HIGHLIGHTS

Since Nov’08 with Polaris Software Lab Ltd., Hyderabad, India as Assistant Vice President -
BPEG
It is one of India's leading institutions contributing to the global financial services marketplace.
 Navigated the high maturity practices of CMMI 1.2 Dev
 Design and developed and lead process performance models using advanced statistical and
probabilistic methods
 Conceptualised, designed, developed and lead development of process performance and prediction
models Markov Chains, Bayesian probability, Regression, Chi Square, Parametric and non
parametric tests.
 Integrated various models to orchestrate the entire software development lifecycle process
performance on project management and engineering enabling the support and organisational
process areas of CMMI 1.2 Dev.
 Designed and developed discrete event simulation using statistical models (regression and ANOVA)
to create a process workflow
 Developed set of operational characteristic curves to optimise the failure and appraisal costs
Achievements
 Designed and developed integrated process performance model in less than three months from
joining Polaris Software Lab
 Developed 7 R innovation framework and mapped DMAIC framework with that of CMMI high
maturity practices

Jun’07-Oct’08 with Deloitte Consulting India (P) Ltd., Hyderabad, India as Manager -
Consulting
It is a $23 billion Global Big Five Consulting Firm.
 Advising leadership / clients on corporate quality strategy, IT governance framework, integrated
process framework, management by projects approach, industry best practices and benchmarking
 Spearheading the Hyderabad & Mumbai Locations as a Quality Assurance Practice Lead-EA (Oracle
Practice) & Metrics Lead (Deloitte Consulting Region 10)
 Conduct risk reviews by systematically monitor and manage risk encountered during a project,
assesses whether the service line is successfully managing risks as foreseen by risk mitigation
strategies and as issues develop
 Directed, managed and coordinated the development and maintenance of a Quality Management
System for all service lines and service areas in accordance with CMMI 1.2 (Dev) level 5, applicable
ITIL V 3.0, and other pertinent regulations and standards
 Leading the development & implementation process plans/ improvements framework to create
customer value that drive business value to define/redefine organizational process; process
prediction and simulation models in areas like quality, risk and project management using
advanced statistical models
 Oversaw the internal audit program. Schedule work assignments, including ongoing assessment of
staffing needs for current and potential audits
Achievements
 Distinction in making Deloitte Consulting Offshore Development Company Pvt. Ltd, Mumbai and
Deloitte Consulting India Pvt. Ltd. - Hyderabad among the top 50 High Maturity CMMI v1.2 DEV
Level 5 organisations world wide till December 2007 as a SEPG and ATM
 Developed Software Lifecycle Process Industry Print using Deloitte IndustryPrint Process Modeler in
line with ISO/IEC 12207-1995

May’06-May’07 with Infosys Technologies, Ltd., Bangalore, India as Senior Consultant {On
deputation to Australia}
It is a $3 billion major Indian IT Services Company.
 Oversaw & executed the Process Deployment, Implementation Consulting & Advisory engagements
(Sydney Australia); rendered value based advice on process consultations, coaching and mentoring
to various stakeholders at various levels viz., practitioners, executives, decision makers and
leadership.
 Provided leadership to operations in the area of policy making to assist with process compliance
 Interacted extensively with client during pre sales, oral presentations, consulting assignments, and
identifying client needs and converting these into service requirements and solutions thus
developing downstream business
 Responsible for scheduling, allocation, management and review of all activities/deliverables and
periodical business review with customers for the existing business and constantly exploring new
area of opportunity
 Lead the consulting team for the re-organization, re-engineer, re-defining, and re-designing
client’s measurement system. Designed and implemented measurement dashboards for projects,
management and leadership
 Lead the consulting team in defining project management and product development process for an
RnD company
 V&V the delivered software and systems development process & guidelines against applicable
visual imaging, software lifecycle and system engineering IEEE/EIA standards
 Defined and innovation and research process framework for an RnD company in Australia; defined
organisation wide project cost management governance framework for an Australian financial
services major
 Astutely handled the end-to-end software process definition for Project Management for an RnD
firm in Australia
 Responsible for the design and management of a multi-million dollar process development, process
sustenance framework and training deal with a leading financial major in Australia
Achievements
 Successfully defined measurement framework and associated metrics encompassing business
value, research and development, product development, information technology, human resource
development, Technical Infrastructure, IP and Legal for clients
 Created business value of multi million dollars for clients by providing consulting services in areas
of project management, measurement systems and intellectual property framework for research
methodology
Jan’04-May’06 with Accenture Services Pvt. Ltd., Hyderabad, India as Associate Manager-
Delivery Performance
It is a $22 Billion Global Management Consulting, Technology Services and Outsourcing Company.
 Providing strategic insights to the executive leadership on organizational process management
areas in helping clients succeed in achieving process excellence
 Established quality assurance practice & build quality assurance team from basic to optimal size in
Hyderabad Deliver Centre and responsible for the quality vision and presentation to leadership and
client partners
 Supervised one of the biggest business accounts (over 1 billion USD of annual billing globally) in
value as a QA AG Lead for the implementing defined processes, Accenture Delivery Methods
(ADM), Six Sigma, Accelerated Process Improvement Framework (APIF) and provided direction
internally regarding Quality Management Systems, compliance, information system validation, and
good engineering practices
 Spearheaded the delivery centre as a QA & Six Sigma location lead and major QA account group
lead. Lead the execution & deployment of the Accenture Delivery Methods, QPI & Six Sigma to
achieve process excellence.
 Oversaw the delivery centre’s quality assurance processes for the project portfolios and programs
in SI and AO business space. Accountable for leading Six Sigma projects to achieve sustainable
process improvements and cost savings. Contributed to knowledge management to build
organizational intellectual assets. Reported to Senior Executive (Partner) and Senior Manager
 In concert with the Partner and account managers established an IT capacity model integrating
various business and development models, including but not limited to: supply & demand,
resource, operating, estimation, development approach and portfolio management to a tune of 6.5
$ million with a key account
 Discussed and negotiated the SLAs and the client terms and conditions for providing software
development services, and drafts agreement stipulating extent and scope of management
responsibilities, services to be performed and costs for services with the support of the statistical
models developed
Achievements
 Trained over 150 professionals on Six Sigma for various levels viz., Yellow Belt, Green Belt and
Black Belt
 Resolved critical problems by deploying six sigma projects to a tune of $8.5 million USD in various
departments
 Astutely handled the Process Model Implementations comprising CMMI, Version 1.1 for Maturity
Level 5, SWCMM Level 5 Implementation, and PCMM Level 5 Implementation

Jul’01-Jan’04 with Intergraph Consulting Pvt. Ltd., Hyderabad, India as Senior Software
Quality Analyst
It is a $500 million leading global provider of Spatial Information Management (SIM) Software.
 Defined processes for different phases of software lifecycle and project lifecycle in reference to
ISO, IEEE and ANSI in consultation with the practitioners
o Software project lifecycle process, project management plans, product quality metrics by
referring to IEEE 1074-1997, IEEE 1058-1998, ISO 9126 and PMBOK
o Configuration management process in accordance to IEEE 828-1998 and software quality
assurance process in lines of IEEE 730-1998
o Defined software requirements and design process by consulting the IEEE standards IEEE 830-
1998 & 1233-1998, and IEEE 1016-1998 respectively
 Successfully developed quality objectives, planned quality assurance activity, planned project
assessment and reported issues identified to the management steering committee as a SEPG
member and metrics council lead
 Played a pivotal part as an architect of integrated metrics process comprising functional (HR),
technical (development, maintenance and certification) and project management areas of the
organisation resulting in predictable process performance using Six Sigma frameworks, IEEE 1012
for V&V measures, PMBOK and people metrics from PCMM
 Lead end-to-end Organization Innovation Deployment initiative projects and contributed to IPR
policy
 Effectively categorised organisational risks based on SEI taxonomy to avoid critical and common
risks across the board at an organisational level
 Ensured the establishment of a training program and training for all employees on SE, SW, PM,
SPI, Six Sigma
Achievements
 Defined process improvements which yielded in defect reduction up to 60% in engagements
providing reduction of rework by 14% quarter on quarter, productivity improvement of 3.5% with
a savings on effort and schedule
 Astutely handled the Process Definition and Implementations comprising SWCMM Level 5
Implementation, and PCMM Level 3 Implementation

Dec’00-Jul’01 with Sierra Atlantic Software Services Pvt. Ltd., Hyderabad, India as Quality
Analyst
It is a leader in off shoring enterprise applications.
 Astutely analysed common causes of defects at the organisation level and shared the same with
the projects.
 Distinctively worked towards the ISO 9001:2000 Quality Management System requirements and a
developed a road map towards SEI-CMM Level 3.

Aug’99-Dec’00 with Navayuga InfoTech Pvt. Ltd., Hyderabad, India as Executive – Quality
Systems
 Efficiently participated in the overall operational planning and tracking of the quality assurance,
organisation quality program and overall software engineering program. Programs included
process definition, quality assurance, planning, development and implementation of the ISO 9000
quality system
 Performed business analysis and planning in the areas of E-Business, CRM, M-Commerce and
testing, which involve analysis, and formulation of business strategy for the organization

Commenced career Jun’97-Aug’99 with Quality Creed Consultants, Hyderabad, India as

Junior Consultant.