Subject:

Front office operations

Batch No:

GDHM-01

Submitted To:

Sir Hassaan Jamal Khan

Submitted By:

Muhammad Aroos Ahmad

Dated:

18-04-2016
Singapore:

Singapore often referred to as the Lion City, the Garden City, and the Red Dot, is a global city in
Southeast Asia and the world's only island city-state. It lies one degree (137 km) north of the
equator, at the southernmost tip of continental Asia and peninsular Malaysia, with Indonesia's
Riau Islands to the south. Singapore's territory consists of the diamond-shaped main island and
62 islets.

Singapore is a global commerce, finance and transport hub.

Singapore is the vibrant and bustling business hub of Southeast Asia. One of the top and most
travelled tourist destinations in the region; it has an abundance of multi-cultural and
entertaining activities to enjoy. The city has undergone a lot of changes in the past few years
adding more impressive structures, activities and tourist attractions for visitors to see and enjoy.
With so many sights to see, museums to visit and Singapore districts to tour, choosing the best
hotel is a must to get the most of your holiday in Singapore.

List of Hotels in Singapore

Top 10 Hotels in Singapore:

1. Shangri-La Hotel

The Shangri-La Hotel in Singapore boasts of world-class spa facilities offering

aromatherapy, beauty and spa services. Wander through the manicured gardens in the hush
of the Shangri-La Hotel spa. Indulge in a wide range of massages offered such as post-flight
massages in their private treatment rooms to ease jet lag. Try out their Jacuzzi, sauna or
steam room after a busy day touring the city or sit back in a sun lounger by the outdoor
swimming pool and enjoy a foot massage.

2. Singapore Marriott Hotel

The Singapore Marriott Hotel is known for its iconic and elegant green pagoda
tower at the heart of Orchard Road. It is also known for The Retreat Spa offering indulgent
and invigorating spa sessions. Treat yourself to a cleansing body wrap, massages and facial
treatments or soak your tired feet in a foot bath after an exciting day of shopping along
Orchard Road. Guests can also enjoy beauty services such as manicures, pedicures and
waxing right at the hotel.
3. Top beach hotel Rasa Sentosa Resort by Shangri-La

The Rasa Sentosa Resort is the only resort in Singapore with a beachfront location.
Situated on Sentosa Islands Siloso Beach, this newly renovated beachfront hotel features
brand new guestrooms and hotel facilities such as gym, spa and childrens club. Partake a
sumptuous meal at Dine On 3, a cluster of restaurants and a bar under one roof or enjoy
seafood dining at Barnacles Restaurant. Wake up in a balcony room overlooking the
powdery, palm-fringed South China Sea and take a dip at the resorts swimming pool or step
outside and take the few steps to sunbathe by the beach.

4. Top historic hotel Raffles Hotel

The Raffles Hotel in Singapore is not only a luxurious hotel but also a well-known
landmark in the city for more than 120 years. This historic hotel with its Singapore colonial-
style architecture and lush tropical gardens has been immortalized in novels by Rudyard
Kipling and Somerset Maugham. It first opened with only 10 rooms back in 1887 but is now
a National Monument with over 100 guestrooms. Stay at the Raffles Hotel and experience
Singapore's history by reclining with a Singapore Sling cocktail in the colonial splendor of the
billiard room, still with most of the original furniture, or under the sweeping fans of the Long
Bar.

5. Top apartment hotel Orchard Park suites Singapore

A home from home, Orchard Park suites, has creature comforts like a hi-tech
kitchen and luxurious steam room and sauna. Step out on to central Orchard Road for the
chic malls and top Asian restaurants.

6. Top self-catering hotel Regency House

Settle in homely Regency House, a self-catering hotel in the hub of Orchard Road
shopping street. Stay in one of the 87 luxurious apartments, two-bedroom or three-
bedroom units, where you can prepare meals in well-equipped kitchens and relax in
spacious living and dining areas. The Regency House in Singapore also offers facilities such as
daily housekeeping services as well as a rooftop swimming pool and Jacuzzi to make your
stay more relaxing. This self-catering hotel in Orchard is ideally located near shopping malls
as well as entertainment and dining hotspots. It is also just a quick walk to Somerset MRT
station which can bring you to any part of the city.

7. Top luxury hotel Mandarin Oriental, Singapore

 The Mandarin Oriental hotel in Singapore is a luxury 5-star hotel with opulent rooms
furbished in rich woods and Asian silks that look over the Singapore Marina and the
beautifully illuminated city skyline. Located at the heart of Marina Bay, it is close to major
Singapore landmarks like the Singapore Flyer and Esplanade and is minutes away from the
central business district. This luxury hotel in Singapore boasts of several fine dining
restaurants and bars such as the Dolce Vita which serves Italian cuisine and the Axis Bar and
Lounge where you can enjoy coffee and cocktails while listening to lounge music. Guests of
the Mandarin Oriental can also take advantage of the hotels authentic yoga classes, take a
dip in their 25-metre outdoor pool or relax at the hotel spas luxurious treatment rooms and
private relaxation lounge.

8. Top romantic hotel Conrad Centennial Singapore

With sweeping views over the waters of Marina Bay, the Conrad Centennial
Singapore is the most romantic of the top 10 hotels in Singapore. With over 500 tastefully
furnished guestrooms, each hotel room offers the luxurious comforts of home with in
room amenities such as an LCD television with hometheatre system, spacious marble
bathrooms and complimentary fruit plates and gourmet chocolates. Dining at the Conrad
Centennial Singapore provides many options for couples from Oscars which serves delicious
Asian and International cuisine to Golden Peony which serves mouth-watering dim sum and
la carte dishes. Couples can also enjoy a wide range of beauty and spa treatments at the
Centennial Spa.

9. Top airport hotel Crowne Plaza Hotel, Changi Airport

Conveniently located right at Changi Airports Terminal 3, this airport hotel in

Singapore is the best choice for those transiting through Singapore. Whether only staying for
a few hours or a couple of nights, the Crowne Plaza Hotel at the Changi Airport has many
amenities to entertain. This 320-room hotel has a swimming pool for those wanting to cool
off and a gymnasium with 4 treatment rooms for the health buffs.

10. Top family hotel Hilton Singapore

The Hilton Singapore makes families feel welcome with childrens menu options,
babysitting services, in-room childcare and rollaway beds as well as the availability of cribs
and high chairs when you need it. Located at the heart of Orchard Road, shopping malls and
entertainment venues are just a step out of this family hotel making it easy to return to the
comfort of your hotel room after a busy day of shopping with the kids. When your family
chooses to stay at the Hilton Singapore, look out and book the family packages offered by
this hotel.
 Other Hotel in Singapore

Other hotels in Singapore are are described by its location:

By Location

Bukit Timah

Copthorne Orchid Hotel Singapore

Garden Hotel
Hotel Royal
Chinatown

The Damenlou Hotel

Duxton Hotel, Singapore (Under Renovations)
Chinatown Hotel
Damenlou Hotel
Dragon Inn Chinatown
Furama City Centre Singapore
Downtown

Alexandria Hotel
Allson Hotel Singapore
 Beach Hotel
Bugis Backpackers
Chill'Inn
The City Bayview Hotel, Singapore
Golden Landmark Hotel
East Coast

Aliwal Park Hotel

Amber Hotel
Astro Hotel
Betel Box Hostel
The Fragrance Hotel
Grand Mercure Roxy Singapore
Tristar Inn Singapore
Geylang

Amrise Hotel
Bright Star Hotel
Canning Park Hotel
Century Hotel
Champagne Hotel
Darlene Hotel
Deluxe Hotel
Four Chain View Hotel
Fragrance Hotel - Crystal
Fragrance Hotel - Emerald
Fragrance Hotel - Pearl
Fragrance Hotel - Ruby
Fragrance Hotel - Sapphire
Gateway Hotel
Carlton Hotel Singapore
The Fullerton Singapore
Marina Bay Residences
Marina Bay Sands
Marina Mandarin Singapore
The Oriental Singapore
The Pan Pacific Singapore
The Ritz-Carlton Millenia Singapore
North West
 Yew Tee Hotel
Orchard Road

Concorde Hotel Singapore

Crown Hotel at Orchard Singapore
The Elizabeth Singapore
Four Seasons Hotel Singapore
Goodwood Park Hotel
Grand Hyatt Singapore
Grand Park Orchard
Hilton Singapore
Holiday Inn Park View Singapore
Hotel Asia
Hotel Grand Central
Hotel Jen Orchard Gateway
 Tourism in Singapore

Singapore is one of the world's lowest crime rates. As English is the dominant one of its
four official languages, it is generally easier for tourists to understand when speaking to
the local population of the country, for example, when shopping. Transport in Singapore
exhaustively covers most, if not all public venues in Singapore, which increases
convenience for tourists. This includes the well-known Mass Rapid Transit (MRT) system.

The Orchard Road district, which is dominated by multi-storey shopping centres and
hotels, can be considered the center of tourism in Singapore. Other popular tourist
attractions include the Singapore Zoo, River Safari and Night Safari, which allows people
to explore Asian, African and American habitats at night without any visible barriers
between guests and the wild animals. The Singapore Zoo has embraced the 'open zoo'
concept whereby animals are kept in enclosures, separated from visitors by hidden dry
or wet moats, instead of caging the animals, while the River Safari, features 10 different
ecosystems around the world, including the River Nile, Yangtze River, Mississippi,
Amazon as well as the Tundra and has 300 species of animals, including numerous
endangered species.

Jurong Bird Park is another zoological garden centred on birds, which is dedicated
towards exposing the public to as much species and varieties of birds from around the
world as possible, including a flock of one thousand flamingos.

Percentage of Tourism in Singapore

Recent years

Years Tourism Arrivals Percentage change from previous period

2010 11,641,700 20.2%

2011 13,171,303 13.1%

2012 14,496,091 10.1%

2013 15,567,923 7.4%

2014 15,095,152 -3%

2015 15,231,469 0.9%

 Major tourist attractions in Singapore

WRS Parks Jurong Bird Park Night SafariRiver SafariSingapore Zoo

Integrated Resorts Marina Bay Sands Resorts World Sentosa

Oceanariums Marine Life Park Underwater World

Nature Parks Chinese Garden Garden by the Bay Horpark Japanese

Garden Singapore Botanic Garden

Museums Art Scientific Museum Science Center Singapore Singapore Art

Museum Singapore Discovery Center

Others Geylang Road Haw Par Villa. Orchard Road Singapore Flyer

Grand Pan Pacific Hotel Grand Hyatt Hotel

 Hilton Hotel Ritz-Carlton Hotel

Marina-Bay-Sands Hotel Raffles Hotel