R1 - Job Description & Person Specification

Purpose: The job description is meant to provide a detailed perspective on the role, giving a comprehensive outlook towards all the responsibilities involved.
World Vision UK: Every Child Free From Fear
Campaign Manager -
Face-To-Face Permanent or Fixed-
Job Title: Salary Band: 2B Fixed-Term
Fundraising term:
In House Channel Will there be any direct contact with
Manager Child Protection Standard: Children? No contact / access - Basic Length of contract if
Line manager: Disclosure required Initially 12 months.
(Basic Disclosure / Standard DBS) Fixed-term:

Group & Team: Supporter Growth, Any Occupational Yes - Active Christian Faith Hours of work per
Public Engagement Requirement? Full Time
week:(full-time is 36.5 hrs)
Base Office London Will Psychological screening No Requirement to travel:
UK Only
Location: be required for post holder?
(usually for roles where frequent
travel is required to fragile states)
Job Purpose and To build, train, coach and manage a region of fundraisers to actively promote Child Sponsorship, enhance the World Vision brand and recruit new high value donors in
Context: locations across the country.
KEY RESPONSIBILITIES JOB DIMENSIONS (please insert details below)

1. 1. To deliver Sponsorship Key Performance Indicators (KPIs). Team: Public Engagement, Supporter Growth, Face to Face
Motivate and manage all fundraisers and team leaders to ensure that each member of staff
fully understands their role and responsibilities and is able to achieve the targets and KPIs. Key Relationships: Internal: Face-To-Face Fundraising Team, HR Manager
Able to lead Fundraising teams from the front (Face to Face), People & Organisational Development
Ensure fundraising teams are recruiting new donors and meeting their target sign-up, Team, Supporter Experience Team and other internal
attrition and lifetime value rates. stakeholders across the organisation.
Ensure that all direct debit details are taken correctly, whilst observing data protection External: General Public, Shopping Centre Managers,
protocols at all times. other external Site Providers and Agencies.
Motivate and inspire teams to deliver against weekly, monthly and quarterly targets. Line Management Recruiting, managing a fundraising team of up to c.14
Manage all rosters and ensure teams informed where they are working, ensure all teams responsibility: people. Delivering Performance Metrics
are on time on location and all administrative work around team (timesheets/expenses) is Decision Making: Responsible for delivery against targets and making
completed in detail and on time.
decisions / providing input to drive performance.
Manage the transport, set up, maintenance and pack down of retail presentations.
Recruitment and training strategy will be key decisions.
Manage data to ensure accurate forecasting and reporting, as well as driving insights to
improve performance.
Financial: Responsible for submission of accurate staff fundraising
Provide senior management with a Daily Report. hours, basic running costs and expenses. Will not be a
Input/advise on locations strategies. direct budget holder, but will administer information to
2. Recruit and retain high quality fundraisers the Face-To-Face Channel Manager.
Identify, nurture and train new team leaders. Time-scales: Daily, Weekly and Monthly review of progress against
Manage recruitment and existing WV processes to ensure consistently strong team leaders and acquisition targets
 fundraising teams. Input/advise on recruitment strategies. Travel Frequent Travel around the UK specifically in and around
Develop leadership skills across the team and maintain a team culture that is in line with World requirements Central London, M25 and south east UK.
Visions Christian identity and ethos. To have a genuine focus on personal and professional
development which rewards consistent strong performance.
3. Train and coach fundraisers
Work with the Face-To-Face Leadership to support / lead & deliver WV training to the F2F team.
Input/advise on training strategies.
Day to day coaching and leading by example, reflecting the love of Christ as you manage people
and processes.
Weekly training sessions.
4. Provide adhoc support to the Face-To-Face Channel Manager as required.
PERSON SPECIFICATION How this will be
assessed?
CORE CAPABILITIES INDICATORS

Test
Interview
Short
listing
(from Core Capabilities Framework) (how the core capabilities will be demonstrated)

Target focused and driven person. Strong focus on results. A leader that is not afraid to lead from the front.
1. Achieving quality results and service X
Demonstrating integrity and passion. Honest, and willing to go the extra mile to get things done, willing to challenge
to get the best results
Strong relationships, breakthrough coaching provided with fundraisers, increase in results when present with teams.
2. Influencing individuals and groups X
Successful in negotiations with shopping centres and in influencing team members and members of the public.
3. Communicating information effectively Listens well, absorbs information quickly and readily translates into appropriate actions, produces accurate X X
and timely reports
4. Building collaborative relationships Develops personal network of effective relationships; cooperates well with other team members X
5. Demonstrating Christ centred life and work Reflects Christ-like values; demonstrates a respect for Christian diversity; respects and relates X
appropriately to people of other faith
KNOWLEDGE/QUALIFICATIONS REQUIRED FOR THE ROLE Essential Desired
6. Educated to degree level or equivalent level of thinking demonstrated through experience. X X
SKILLS & EXPERIENCE REQUIRED FOR THE ROLE
7. Face to Face fundraising management, coach or team leader experience X X X
8. Experience/involvement in recruiting face to face fundraising staff X X
9. Strong performance Management skills with a proven ability to motivate and inspire a team and constantly evolve the teams fundraising approach. X X
10. Ability to maintain personal and team targets and work under pressure X X
11. Excellent communication and influencing skills. X X
12. Strong organisational skills and good attention to detail X X
13. Use of fundraising software iPad X X
Every Child Free From Fear