English Conversation at The Hospital

CAST:
Receptionist : Bahjatussani Ulya Hilim
Patient : Irwina Syafitri
Doctor : Hilda Aprilia Pratiwi
Nurse : Ida Ayu Arundita Rani Putri
Pharmacist : Maya Putri Utami
Patients family : Deti Mayang Hermana

One day at 08.00 oclock in the morning, in general poly at the private hospital in Mataram, Mrs.
Irwina go to the medical treatment.

[At the registrations counter]

Receptionist : Good morning! May I help you?

Patient : Good Morning! Im Irwina Syafitri. Id like to make an appointment to see dr.
Hilda.
Receptionist : Certainly. What seems to be the problem?
Patient : Id like to have my annual check-up.
Receptionist : Id be happy to do that for you. Have you been here before?
Patient : Yes, I have. My last check-up was one year ago.
Receptionist : Firstly, you need to fill in this form and take your queue number and then sit down
to wait until your queue number is called.
Patient : [Filling in the form and taking the queue number] Here you are. Thank you.
Receptionist : Please have a seat while waiting.

[15 minutes later, Mrs. Irwina was called the queue number]

Nurse : Good morning Mrs. (gereted with a friendly)

Patient : Good morning nurse.
Nurse : Well Mrs., I need to collect your personal data. Im going to ask you some
question.
Patient : Certainly, nurse.
Nurse : Ok Mrs., what is your name?
Patient : My name is Irwina.
Nurse : How old are you Mrs. Irwina?
Patient : Im 20 years old.
Nurse : Where do you live?
Patient : I live in Ampenan.
Nurse : Are you married?
Patient : No, Im single, nurse.
Nurse : Do you have any health Insurance?
Patient : Yes, I have health insurance.
Nurse : What is it?
Patient : My health insurance is BPJS, nurse.
Nurse : What is your occupation?
Patient : Im a student
Nurse : Dou you have a doctors referral?
Patient : No, I dont have because I never sick nurse, if I have pain usually I just eat
vitamins.
Nurse : Ok, first Im going to check your vital sign Mrs. Irwina
Patient : Of course
Nurse : (Doing it) Sorry Mrs. Irwina what do you feel now?
Patient : My throat is very painful, nurse.
Nurse : Are you saying that your throat is painful Mrs.?
Patient : Yes, nurse
Nurse : When did you first notice your pain?
Patient : I have this pain since 3 days ago, Is my condition very bad nurse? Im very afraid
Nurse : Dont be afraid Mrs. Irwina, you will be okay. What is your pain like? Sharp, dull,
stabbing, or acching?
Patient : Its like dull pain, nurse.
Nurse : Owh, on a scale of 1 to 10, with ten the worst, how would you rate what you feel
right now?
Patient : I think it is about 4.
Nurse : Okay, I have a finish to check your vital sign, your blood pressure is 100/80
mmHg, your temperature 36,5C, your respirate is 21x/minute, and your heart rate
is 86x/minute.
Patient : Is that normal nurse?
Nurse : Yes Mrs. Irwina doesnt be afraid, this is never mind
Patient : Oke nurse.
Nurse : Excuse me, ok. Now I want to access your head, face, and neck.
Patient : Of Course
Nurse : Mrs. Irwina, Please do my instruction, ok??
Patient : Okay
Nurse : Excuse me Mrs. Irwina, now I want to observe your head and your hair.
Patient : Okay, nurse.
Nurse : Would you rise your eyebrows?
Patient : Yes
Nurse : Please close your eyes tighly, Mrs
Patient : (Close eyes)
Nurse : Now, I want to observe your eyes colour
Patient : Oke nurse
Nurse : Its time for me to check your nose
Patient : Yes nurse
Nurse : Im going to press you on the spot (frontal sinus), if you fell painful, please talk to
me.
Patient : Okay
Nurse : Mrs. Irwina, please breathe with your other nostril and I will press the other one
Patient : Oke nurse
Nurse : Do you have difficulty breathing throught the nose?
Patient : No, I dont
Nurse : Will you do the same the opposite part?
Patient : Yes. Of course
Nurse : Do you have nasal discharge?
Patient : No, I dont
Nurse : Have you experienced any injury to your nose?
Patient : No, I havent, Nurse
Nurse : Have you ever had bleeding from your nose Mrs. Irwina?
Patient : No, I havent nurse
Nurse : Oke, next... I would like to examine your mouth, Are you ready Mrs.Irwina?
Patient : Yes, I am
Nurse : Mrs. Irwina please smile
Patient : (doing the instruction)
Nurse : Would you show your teeth?
Patient : (doing the instruction)
Nurse : Do you brush your teeth every day?
Patient : Yes, I do
Nurse : How many time in the day?
Patient : Three times, nurse
Nurse : Its good, can you open your mouth?
Patient : (doing the instruction)
Nurse : Now, I want to check your reflex please say AAAHHH
Patient : AAAH
Nurse : Would you flex your neck with ear toward your left and right shoulder?
Patient : Oke
Nurse : Oke Mrs. I have finished to assess your personal data and assesment your
head, face, and neck. Now, I will consultation with the doctor about your
condition.
Patient : Thank you very much nurse
Nurse : Youre welcome

Dr. Hilda come to the nurse room, she want to consult with nurse about a patient in the roo).
Doctor : Good Morning
Nurse : Good Morning, doctor
Doctor : What happen with a new patient, nurse?
Nurse : At the 09.00 oclock I have done the anamnesis and physical assessment to Mrs.
Irwina.
Doctor : What is her feel?
Nurse : Mrs. Irwina say that her throat is very painful
Doctor : Ok nurse. Thank you. Now I will go to patient room for check general condition
 of patient

Doctor and Nurse go to patient room for check the general conditions of patient.

Doctor : Assalamualaikum
Patient : Waalaikumsalam
Doctor : Are you Mrs. Irwina?
Patient : Yes doctor, Im Mrs. Irwina
Doctor : What do you feel now Mrs. Irwina?
Patient : My trhoat is very painfull, Doc.
Doctor : Oke. I want to check your throat now. Please open your mouth Mrs. Irwina?
Patient : How is it, Doctor?
Doctor : Dont be afraid Mrs. Irwina, you will be fine. Here is the prescription, you can
go to the drugstore at the first floor near the Lobby.
Patient : Alright
Doctor : Good bye, Mrs. Irwina. Get well soon.
Patient : Thank you, Doctor.

Patient went to the first floor to go for medicine.

Pharmacist : Good morning, may I help you?

Patient : Yes, I need this prescription filled.
Pharmacist : Okay, it would be ready in a few minutes. Please wait."
Patient : Its okay.
Pharmacist : Here is the medicine, this medicine is taken 3 times a day after meals.
Patient : Thank you. Oh, is there any medicine for vitamin C?
Pharmacist : There is vitamin C. Any other?
Patient : Just it. How much it costs?
Pharmacist : It costs 50 thousand.
Patient : Here is the money. Thank you.
Pharmacist : Your welcome.
When irwina in the hospital lobby room, suddenly an old friend greeted her.

Deti : Hi Mrs. Irwina. Good to see you here.

Patient : Hi, Mrs. Deti. Good to see you too. (While shaking hands)
Deti : What are you doing here?
Patient : I went to see a doctor because my throat is very painful.
Deti : Im so sorry to hear that.
Patient : No problem, the doctor has given me the medicine. By the way what are you
doing here?
Deti : Im visiting my friend. She is sick of tuberculosis
Patient : Are you carrying a mask? Because as far as I know TB is a contagious disease.
Deti : Oh my god! Im forget.
Patient : Dont worry, you can buy it at the pharmacy.
Deti : Thank you, Mrs. Irwina.
Patient : Youre welcome Mrs. Deti.
Deti : Can I get your handphone number?
Patient : Yes, of course. 087864536882.
Deti : Thank you, well I must go now.
Patient : Alright, see you next time Mrs. Deti.
Deti : See you next time Mrs. Irwina.