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Introduction to HRM
INTRODUCTION
The term "human resource management" has been commonly used for
about the last ten to fifteen years. Prior to that, the field was generally
known as "personnel administration." The name change is not merely
cosmetics.
Facts
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It's believed that the first personnel management department
began at the National Cash Register Co. in the early 1900s,
according to an HR Magazine article. After several strikes and
employee lockouts, NCR leader John H. Patterson organized a
personnel department to handle grievances, discharges, and
safety, as well as training for supervisors on new laws and
practices
Industrial Welfare
Industrial welfare was the first form of human resource management
(HRM). In 1833 the factories act stated that there should be male factory
inspectors. In 1878 legislation was passed to regulate the hours of work
for children and women by having a 60 hour week. During this time trade
unions started to be formed. In 1868 the 1st trade union conference was
held. This was the start of collective bargaining. In 1913 the number of
industrial welfare workers had grown so a conference organized by
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Industrial Relations
Consultation between management and the workforce spread during the
war. This meant that personnel departments became responsible for its
organization and administration. Health and safety and the need for
specialists became the focus. The need for specialists to deal with
industrial relations was recognized so that the personnel manager
became as spokesman for the organization when discussions where held
with trade unions/shop stewards. In the 1970's industrial relations was
very important. The heated climate during this period reinforced the
importance of a specialist role in industrial relations negotiation. The
personnel manager had the authority to negotiate deals about pay and
other collective issues.
Legislation
In the 1970's employment legislation increased and the personnel
function took the role of the specialist advisor ensuring that managers do
not violate the law and that cases did not end up in industrial tribunals.
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ORIGIN :
The Human Relations Theory of Management began development in early 1920's during the
industrial revolution . At that time , productivity was the focus of business. Professor Elton
Mayo began his experiments Hawthrone Studies to prove the importance of people for
productivity.
The human relations management theory is a researched belief that people desire to be part
of a
supportive team that facilitates the development and growth . Therefore, if employees
receive
special attention and are encouraged to participate, they are motivated to give more
productivity
resulting in high quality work. The following human relations management theory basics
became evident during human relations studies.
1. Individual attention and recognition aligns with the human relation theory
2. Many theorists supports the motivational theory
3. Studies supported the importance of human relations in business.
1. Recruitment Management
2. Training Management
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3. Insurance Management
4. Performance Management
5. Organizational Change Management
6. Policies and forces publishing
7. Organizational Survey Managemnt
8. Human Resources Management
9. Payroll Management
HR is also concerned with organizational change & industrial relations i,e balancing of
organizational pratices with requirements arising from collective bargaining & governmental
Laws.
Employee Relations deals with concerns of employee, when programs are broken such as
harrassement and discrimination.
The results of Professor experiments , Abraham Maslow and Douglas Mc Gregor revelead how
the motivational theory ties in with theories of human relations. Maslow suggested 5 basic
needs
physio - logical, safety, love, esteem, & self- actualization were motivating factors when
viewing
an employee work values, because the employee is motivated to ensure the most important of
these individual needs are met . McGregor supported motivation beliefs by realizing that
employees contribute more to the organization if they feel responsible and valued.