Directors Performance Standards

Directors/those at Director level will be accountable for the standards set out in the general
Management Performance Standards, in relation to the following areas:

Diversity and inclusion

Staff management
Monitoring and supporting staff and improving performance
Financial and resource management
Health and safety management

Each of the above contains additional enhanced standards for senior managers.

In addition, the following standards in relation to corporate management and leadership

apply.

Performance standards relating to corporate management and governance

Participates fully and effectively in all Leadership Team strategic planning exercises
Leads on (or, in the case of Deputy Directors, actively supports) the development of
clear and appropriate strategies within own areas of operation, involving all
stakeholders
Identifies and regularly and reliably reports against indicators of success for own
areas of operation
Regularly reviews key risks within own areas of responsibility, including financial
risks, and implements appropriate controls
Provides timely updates to governance, planning and risk management tracker
exercises when requested
Prepares good quality and timely papers for Leadership Team, Executive Team,
Board and Committee meetings where requested to contribute
Reads Leadership Team and other meeting papers in advance and is well prepared
for meetings
Contributes knowledgably ,constructively and appropriately to all agenda items and
topics of discussion at Leadership Team meetings
Prepares schedules and agendas for management meetings within own directorate
and ensures meetings are held regularly and are well attended.
Participates reliably and effectively in Leadership Team joint responsibilities/rotas
(e.g. attendance at Outside In)

Performance standards relating to visible and engaging leadership

Ensures that all managers are regularly updating their team via team briefings and
core briefs at team meetings
Ensures that all managers are consistently supporting their staff to attend
consultation and involvement events
Maximises opportunities for face-to-face engagement with staff in own directorate,
visibly demonstrating an open door approach
Participates regularly and reliably in staff engagement activities in the wider
organisation (including rota of Leadership Team visits to team meetings, Staff
Advisory Group and Meet the Management meetings)
Maximises opportunities to visit services to meet and engage with clients and staff
Takes personal responsibility for ensuring that client and staff feedback and
comments are collated, reported, and responded to.
Adheres to St Mungos agreed internal communications protocols

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Performance standards relating to external promotion and relationships

Proactively identifies and builds positive relationships with individuals and bodies
who can further the interests of St Mungos and our clients.
Actively seeks opportunities to promote St Mungos, including speaking
engagements, articles and interviews, awards and accreditations.
Regularly reports back to key internal stakeholders on the outcomes of networking
activities
Adheres to St Mungos agreed external communications protocols