Troubleshooting Video Call

Last updated: January 16, 2009

UE-to-UE Video Call

This section is only applicable to the lab application and to a test application with
the required feature license.

Ensure that Video Call Type is set to UE-to-UE .

The 8960 receiving the UE-to-UE video call origination must be in Active
Cell Operating Mode , in Idle state.
If one of the 8960s is partially preset while up on a UE-to-UE video call, the
call to its UE is dropped with no over-the-air signaling. If the other UE does
not recognize that the call has dropped (and thus ends the call), you should
manually end the call or partially preset its 8960 as well.
If one of the 8960s is fully preset while up on a UE-to-UE video call, the
external device connection is disconnected, which causes both 8960s to end
the call with their respective UEs.
Originating a UE-to-UE video call on your UE may require different key
presses than originating a voice call.
The underlying architecture of the External Device Connection feature
(used to establish a UE-to-UE Video Call ) has changed over time. The
implementations are not compatible (see Troubleshooting External Device
Connection ). To establish an External Device Connectionbetween two test
sets, the test sets must have compatible firmware (see
www.keysight.com/find/8960upgrades for more information).

UE-to-8960LAN Video Call

This section is only applicable to the lab application.

Ensure that Video Call Type is set to UE-to-8960LAN .

To originate a UE-to-8960LAN video call from your external device, Allow
Remote Call Origination State must be set to On .
To release the UE-to-8960LAN video call from your external device, Allow
Remote Call Release State must be set to On .
The timing between the "Video Call Established Indication" from the test set
and the arrival of the first data message on the data interface is not specified;
either message can arrive at the external device first.
The timing between the "Video Call Terminated Indication" from the test set
and the arrival of the last data message on the data interface is not specified;
either message can arrive at the external device last.
 Ensure that your external device is set to send control messages to the UDP
port and IP address specified by the Control Message Receiving UDP
Portand LAN IP Address settings.
Ensure that your external device is set to receive control messages at the
UDP port and IP address specified by the Control Message Destination UDP
Port and Control Message Destination IP Address settings.
Ensure that your external device is set to send data messages to the UDP
port and IP address specified by the Data Message Receiving UDP
Port and LAN IP Address settings.
Ensure that your external device is set to receive data messages at the UDP
port and IP address specified by the Data Message Destination UDP
Port and Data Message Destination IP Address settings.

Loopback Video Call

This section is only applicable to the lab application.

Ensure that Video Call Type is set to Loopback .

The 8960 receiving the Loopback video call origination must be in Active
Cell Operating Mode , in Idle state.
Originating a loopback video call on your UE may require different key
presses than originating a voice call.