Production and Operations Management, 3e

by
Kanishka Bedi
Oxford University Press, New Delhi

A note on the use of this CD

This CD ROM contains two folders one folder contains the digital plant/site tours of
four Indian organizations, while the other includes MS Excel templates of various
numerical examples given in the different chapters of the book.

Contents of the CD

The MS Excel templates have been organized in the folder according to the chapter titles.
Each folder with a chapter title contains various templates with the identification of the
corresponding figure numbers given in the book.

Excel Templates
Chapter 2: Operations Strategies
Chapter 5: Facility Location Planning
Chapter 6: Facility Capacity and Layout Planning
Chapter 8: Inventory Management
Chapter 9: MRP, JIT, and SCM
Chapter 11: Aggregate Planning
Chapter 12: Work Design
Chapter 13: Operations Scheduling
Chapter 14: Quality Management
Chapter 15: Demand Forecasting

Readers are expected to view these templates on their computers while going through the
various topics in the book. This will aid them in understanding the numerical examples in
a better way by looking at the formulae entered in various cells of the spreadsheet. These
templates will also help the readers in solving the unsolved numerical problems given at
the end of most chapters in the book. Managers today use commonly available software
like MS Excel in solving their business problems, rather than expending unnecessary
effort in doing the same manually. MS Excel saves on time and effort on part of
managers in addition to enhancing the level of accuracy of results.

Plant Tours

The CD contains digital plant/site tours of Indias four exemplary organizations in

different spheres of the industry.
These digital tours are MS PowerPoint presentations with background music and
narration by the author in the background. The readers are therefore advised to use
headsets or inbuilt speakers of their computer machines to listen to the narration of the
digital tour while viewing the PowerPoint slides. The slides have been timed with
narration and hence, would run automatically once the presentation is started. The readers
may have to adjust the volume of the sound according to their desired level by using the
volume control on their machines. The narration script has been saved as notes with each
slide so that readers may refer to the same in case something is not clear in the audio
narration. It is advised that the readers save the digital plant/site tour files on their
computers before running them. This is so because these files are of very large size and
take long time to open directly from the CD.

Hero MotoCorp Ltd is the worlds largest motorcycle manufacturer. In its digital plant
tour, the readers will be able to further augment their understanding of the concepts
covered in this book like facility layout planning, automation, inventory management,
just-in-time production system, assembly line, manufacturing cell, and quality
management.

National Thermal Power Corporation (NTPC) is the countrys Navratna public sector
unit (PSU). Its Singrauli plant has created various benchmarks in quality power
generation. The readers will come across the operations management practices in a
process industry through this digital plant tour.

JCT Limited is the flagship of one of Indias biggest conglomerates, the Thapar group.
The digital plant tour of the JCT plant in Phagwara provides an opportunity to the readers
to understand the textiles manufacturing process. It makes the reader ponder over the
operations management issues such plants would be facing and about the ways of
resolving such issues.

Bengaluru International Airport Project Bengaluru International Airport Limited

(BIAL) is a typical example of exemplary project management practices in the country.
The designs of the project had to be revised in view of the increased air traffic forecast
for Bangalore by the time the project was approved by the government. Despite the
revised designs, which included expansion in various parts of the airport, the final
deadline for completion of the project was kept unchanged. The readers will be able to
view in this digital site tour as to how this mega project has progressed from time to time
according to the project timeline. The exhibit on Bengaluru International Airport Project
in Chapter 7 on Project Management will provide further information on this project.
The objective of providing these digital plant/site tours is twin-fold. The first is, of
course, to substantiate the operations management concepts covered in the book with
these audio-visual aids so that the readers may relate these concepts to real-life authentic
scenarios. The second objective is broader and far more important. It relates to making
the Indian students aware that our country has its own state-of-the-art plants and
facilities, which can give competition to any of their Western counterparts. In a way, this
will help Indian students know that the time has come for the Indian domestic industry to
demonstrate to the world about our growing prowess in every sphere of activity.

KANISHKA BEDI