This assessment consists of two parts totalling fourteen (14) questions; Part A has 10
questions and Part B has 4 questions to assess the students knowledge of BSBWOR502
Lead and manage team effectiveness.
PART A
Question/Answer
Q1. What are the key elements of a team charter? How does a team charter help
teams meet their objectives? (Max. words: 350)
Q2. How do standard operating procedures help teams: (Max. words: 300)
a. achieve their objectives?
b. be accountable for their actions?