TOURISM STUDIES
Trimester 2,2010
Final Examination
MGT704 - Public Sector Management
Programme: Bachelors of Management/Commerce
Time Allowed:
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3 hours and an extra 10minutes is allowed for reading. (100 marks)
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Sections Question Marks
A Short Answers 40
I (Answer any 10)
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B Essays 60
(Answer any 4)
I
I
1.
1. How does Weber's theory of bureaucracy relate to the traditional theory of public
administration
2. How have managers in the public sector benefitted from Wilsons contribution with
regards to Public Sector management
5. Explain the difference between the public sector and private sector.
6. Explain briefly the New Public Management and give 2 of its features.
9. Mention 2 sets of empirical skills required by policy analysis and policy analysts.
2
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1. Explain the traditional model of public administration and discuss its 3 important
characteristics.
3. List 5 basic functions of a government and explain how these affect the citizens.
4. List and explain the 6 steps that can be used to assist someone who is required to
analyze a given situation and/or to derive a policy to deal with it.
5. The public sector has increasingly adopted features of private sector human resource
management in an attempt to enhance its performance. Mention at least 5 features it
has adopted and explain how these have assisted in improving performance.
6. Discuss 5 challenges public managers of developing countries face and mention how
these could be managed to assist in achieving the aims and objectives of the
org anizations.
End of Paper