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PAPERS History, Practices, and Future of
Earned Value Management in
Government: Perspectives From NASA
Young Hoon Kwak, Department of Decision Sciences, School of Business, The George
Washington University, Washington, DC, USA
Frank T. Anbari, Goodwin College of Professional Studies, Drexel University, Philadelphia,
PA, USA
ABSTRACT INTRODUCTION
Why Apply EVM?
The goal of this research is to explore the histo- Earned value management (EVM) is a management methodology for inte-
ry, practices, and future of the earned value grating scope, schedule, and resources, and for measuring project perfor-
management (EVM) method in government, mance and progress (Anbari, 2003; Project Management Institute, 2008).
and seek opportunities and suggestions for Historically started as cost/schedule control system criteria (C/SCSC) by the
wider implementation of EVM for managing, U.S. Department of Defense in the 1960s, it is now mandated for many U.S.
measuring, and controlling project performance government programs and projects (Abba, 1997, 2001; Christensen, 1994;
and progress. First, this study reviews the Kim, 2000; Kim, Wells, & Duffey, 2003). The interest in and demand for apply-
historical background and evolution of EVM ing and implementing EVM has increased in recent years in government
implementation in government. Then, current agencies where organizations and auditors are required to report on the ade-
practices for implementing EVM are discussed quacy of the organizations internal control over financial reporting (Fleming &
through examination of EVM adoption and Koppelman, 2003, 2010).
implementation at NASA. The research shows The emphasis on performance measurement in government continues
that NASA receives substantial project manage- to increase steadily, supported by mandates imposed by government laws
ment value from its implementation of EVM, and public pressure. Specifically, management of government projects, pro-
promotes consistent practices across the grams, and portfoliosand the related expenditures of public fundsare
agency, and provides effective training on lead- major, visible areas of concern (Lipke & Henderson, 2006). Despite a growing
ership, scheduling, EVM, and data analysis. This understanding of the determinants of success, increasing maturity, and a
study also provides recommendations to stream of successful programs and projects, project failures continue at an
improve and broaden the applications of current alarming rate (Anbari, 2003; Kwak & Anbari, 2006).
EVM and project management practices to other There are visible examples of failure in major public programs and proj-
government programs and projects. Findings of ects. Analytical Perspectives, Budget of the United States Government, Fiscal
this research contribute to the management of Year 2008 (Office of Management and Budget [OMB], Executive Office of the
performance of future projects and programs and President, 2008a) points out that, of the 840 major information technology (IT)
encourage the project management community investments (about $65 billion) in the U.S. federal IT portfolio in fiscal year
to review and advance the application of EVM. (FY) 2008, there were 346 major IT investments (about $27 billion) that were
not well planned and managed, reflecting investments on the Management
KEYWORDS: earned value management; Watch List as well as those rated Unacceptable. It states: 346 of 840 projects
government; NASA; performance measurement; valued at $9.9 billion are on the Management Watch List. These projects still
lessons learned need to address performance measures, implementation of earned value
management, security or other issues before obligating funding in FY 2008.
Project and program failures deprive the sponsoring organization and
the public from the anticipated benefits of the projects selected for deploy-
ing organizational strategy, and divert resources and funds from what might
have been more promising endeavors. This ultimately weakens the societys
competitive position, well-being, and security (Kwak & Anbari, 2006).
Project Management Journal, Vol. 43, No. 1, 7790
2011 by the Project Management Institute Research Approach
Published online in Wiley Online Library This study explores current EVM practices at the National Aeronautics and
(wileyonlinelibrary.com). DOI: 10.1002/pmj.20272 Space Administration (NASA) to identify emerging performance measurement
trends, seek improvements, and suggest end, we were able to collect valuable Industries Alliance (EIA) published
recommendations for applying EVM insights and recommendations that guidelines for EVMS initially in 1998.
practice to other government programs could apply to NASA as well as other The Project Management Institutes
and projects (Henderson, 2003, 2004, government agencies that are involved (PMIs) A Guide to the Project
2005). The content includes a brief his- in managing projects and programs. Management Body of Knowledge
tory of EVM evolution in government, (PMBOK Guide) provided the basic
Research Questions
explores and discusses current EVM terminology and formulas of EVM. The
The following questions related to EVM
practices at NASA, and examines the terminology was simplified and more
applications in government projects
challenges and opportunities of imple- details on EVM were provided starting
were asked:
menting EVM to manage projects and in 2000 and in subsequent editions of
What are the historical evolutions of
programs. This study also explores key the PMBOK Guide (PMI, 2008) and in
EVM principles in government?
practices in the performance measure- a separate Practice Standard (PMI,
How is EVM applied and implement-
ment of government programs and proj- 2011). The private sector has also
ed at NASA?
ects. This is addressed through interviews shown greater interest in applying EVM
What are the challenges and lessons
and discussions with leaders and in recent years thanks to numerous
learned from adopting and imple-
experts in NASA programs and projects publications promoting EVM principles
menting EVM at NASA?
and through reviews of various govern- and advanced project management
What are the key success factors for
ment documents and data. The findings software packages that incorporate
successful EVM implementation?
of this research contribute to the manage- EVM methods and analysis (Anbari,
What improvements to current EVM
ment of future projects and encourage 2003; Antvik & Philipson, 2009; Fleming
standards might make them more
the project management community to & Koppelman, 2010; Humphreys, 2002;
applicable to government programs
review and advance the application of Marshall, 2005, 2007, 2010; Marshall,
and projects?
project management and EVM to gov- Ruiz, & Bredillet, 2008; PMI, 2005).
ernment. EVMS guidance developed by
A brief discussion of the research
Earned Value Management ANSI/EIA identifies 32 criteria that reli-
approach, which is exploratory in
in Government able EVM systems should have. These
nature, is necessary. Initially, the Historical Background criteria are organized into the following
research design intended to use very EVM is a project management method- five categories:
structured interviews that include ology for measuring financial and proj- Organization: Activities that define
descriptive statistics. Because the inter- ect performance. A basic form of EVM the scope of the effort and assign
viewees work for the government and can be traced back to industrial engi- responsibilities for the work
anonymity was key, however, revealing neers on the factory floor in the late Planning and Budgeting: Activities for
that information was not appropriate. 1800s. In 1967, EVM was introduced by planning, scheduling, budgeting, and
Instead, we received contact informa- the U.S. federal government as an inte- authorizing the work
tion from a NASA representative and gral part of the Cost/Schedule Control Accounting: Activities to accumulate
started asking open-ended questions System Criteria to understand the the costs of work and material needed
related to EVM practices. This resulted financial aspects of programs and to be to complete the work
in interviewees responding to the gen- used in large acquisition programs in Analysis: Activities to compare bud-
eral questions related to EVM or refer- an attempt to establish a consistent geted, performed, and actual costs;
ring us to review relevant information methodology based on best practices. analyze variances; and develop esti-
and articles. Interviewees were very The method and its variations have mates of final costs
sensitive to answering any specifics been used under several names, such as Revisions and Data Maintenance:
that were not in the public domain earned value project management, Activities to incorporate internal and
because they were concerned about earned value method, earned value external changes to the scheduled,
conflicts of interest or being identified analysis, and cost/schedule summary budgeted, and authorized work
in any way. The authors endeavored to report (Fleming & Koppelman, 2003,
conduct the study in an objective and 2010; Kim, 2000; Kim et al., 2003). These five categories address spe-
neutral manner without criticizing spe- To encourage wider use of EVM, the cific areas in which to manage large,
cific projects or programs or revealing federal government decided to discard complex projects effectively with a
the identities of the interviewees. As a C/SCSC by the end of 1996 and turned commonsense approach. The criteria
result, the applied research methodolo- toward a more flexible EVM system have been streamlined and simplified
gy is more of an exploratory approach (EVMS). The American National over the years so much that some lead-
than the structured approach. In the Standards Institute (ANSI)/Electronic ing practitioners suggest the use of
1967 Cost/Schedule Control System Criteria (C/SCSC) introduced by U.S. Department of Defense (DOD).
1972 First C/SCSC Joint Implementation Guide issued to ensure consistency among military departments.
1991 DOD Instruction 5000.2Defense Acquisition Management Policies and Procedures issued reaffirming use of EVM.
1996 DODR 5000.2-RMandatory Procedures for Major Defense Acquisition Programs and Major Automated Information
System Acquisition Programs issued. Draft industry guidelines accepted by Under Secretary of Defense and C/SCSC
revised from 35 to 32 criteria.
1998 American National Standards Institute/Electronic Industries Alliance published industry guidelines for EVM
Systems (EVMS; ANSI/EIA-748-98).
1999 Under Secretary of Defense adopts ANSI/EIA-748-98 for DOD acquisition.
2000 Simplified EVM Terminology published by Project Management Institute.
2005 Practice Standard for Earned Value Management published by the Project Management Institute (revised; second
edition published in 2011).
Note. Details of important milestones in the progress of EVM implementation can be found in several sources, such as http://www.acq.osd.mil/pm/historical
/Timeline/EV%20Timeline.htm.
EVM Lite (Fleming & Koppelman, risks and results of all major capital scored based on whether or not an
2007; Oracle Corporation, 2009; Pakiz, investments for information systems ANSI/EIA-compliant EVMS system was
2006). An EVM progress timeline is that encompasses the entire life of the in place for the project (OMB,
shown in Table 1. system. Table 2 summarizes the main Executive Office of the President,
government legislation and regulations 2008b). Table 3 shows some of the poli-
Legislation and Regulations
as they relate to cost control techniques cies and orders from different govern-
Legislation and regulations have driven
and EVM. mental agencies.
the implementation of cost control
techniques such as earned value man- Policies Guidance Documents
agement within the government sector The Office of Management and Budget Guidelines for using and establishing
since the early 1990s. Legislation relat- (OMB) required the use of EVM for an EVMS were published to support the
ing to controlling and measuring per- reporting performance for ongoing policies implemented for government
formance began as early as 1993, with federal projects. The Planning, Budget- agencies and industry standards. The
the Government Performance and ing, Acquisition, and Management of Office of Management and Budget
Results Act. Today, regulations, policies, Capital Assets guide (OMB, Executive Circular A-11, Part 7: Planning, Budget-
and guidelines continue to be refined Office of the President, 2008b) states, ing, Acquisition and Management of
to describe how to implement an EVMS If any of the cost, schedule, or per- Capital Assets (OMB, Executive Office of
on government projects based on the formance variances are a negative 10 the President, 2008b) and the Capital
industry standard. percent or more you must provide a Programming Guide (OMB, 2006) were
Title V of the Federal Acquisition complete analysis of the reasons for the written to meet the requirements of
Streamlining Act (FASA) requires that variances, the corrective actions that FASA and the Clinger-Cohen Act. These
agency heads must define and approve will be taken and the most likely esti- documents set the policy, budget justi-
the cost, performance, and schedule mate at completion (EAC). Use the fication, and reporting requirements
goals for major acquisitions and EVMS system to identify the specific that apply to all agencies of the execu-
achieve, on average, 90 percent of the work packages where problems are tive branch of government that are sub-
cost, performance, and schedule goals occurring. In order to receive federal ject to executive branch review. They
established. The Clinger-Cohen Act funding, projects were evaluated based address capital acquisition, require
requires the director of the Office of on the business case submitted. The the use of EVM consistent with the
Management and Budget to develop, as business case included the use of a per- American National Standards Institute
part of the budget process, a process for formance-based management system, ANSI/EIA 748 (ANSI, 2007) for both
analyzing, tracking, and evaluating the specifically an EVMS. Projects were government and contractor work,
and are the genesis of the EVMS track project expenditures and sched- EVM-related integration and improve-
requirements for the Federal ule performance. ments. Some of these reports illustrate
Acquisition Regulation (FAR). Table 4 In February 1997, the agency issued the benefits and shortcomings of proj-
summarizes current guidelines. NASA Policy Directive (NPD) 9501.3 ects in which EVM has been applied at
Earned Value Performance Measure- NASA.
Implementation of EVM at NASA ment to establish the basis for applying
Historically, space programs are EVM to NASA contracts (NASA, 2002). NASAs Organization and Projects
financed by government funds. Before issuance of the directive, NASA To better understand NASAs project
However, the business model is chang- centers used their individual policies management practices, it is worthwhile
ing somewhat with the inception of on performance measurement systems. to have an overview of NASAs orga-
more commercial space projects. The 1997 directive required NASA proj- nizational structure, as shown in
NASAs annual budget is over $18 billion ect managers to ensure implementa- Figure 1. At NASA, organizational struc-
for FY 2010. For the cases examined tion of EVM in contracts. Regularly, ture is based on two primary levels
regarding NASAs use of EVM, these NASAs Office of the Inspector General of management responsibilityagency
government programs spend taxpayer and the Government Accountability management and strategic enter-
dollars. It is for this reason that such Office conduct audits of current proj- prise management, which includes man-
programs use EVM to more effectively ects and provide recommendations for aging centers and programs. Internal
integration is ensured through a num- enterprise management levels (NASA, mission by promoting program/project
ber of management councils and 1996). NASA also has a unique organi- management and engineering and
boards that coordinate activities and zational entity called the Academy of providing curriculum, knowledge shar-
planning among the individual enter- Program/Project & Engineering Leader- ing, performance enhancement, and
prises and between the agency and ship (APPEL) that contributes to NASAs research (NASA, 2011).
NASA Organization
Advisory
Inspector General
Administrator NASA Advisory Council
Aerospace Safety
Chief Safety and Mission Advisory Panel
Assurance Officer
Administrator Staff
Chief Education (Chief Operating Officer) ADA Systems Integration
Officer Chief Scientist
Chief Health and Medical Officer
MISSION DIRECTORATES Director of Advanced Planning
Everything NASA does is essentially When Does NASA Apply EVM? For contracts or subcontracts above
related to managing programs and NASA currently has a significant infra- $50M, the contractor will have an
projects. NASA divides its missions into structure of processes and require- EVMS formally validated and accept-
five categories: (1) science, (2) aeronau- ments in place that enables robust pro- ed by the federal government.
tics and space research and technology, gram and project management. NPD An EVMS is applied at the discretion
(3) exploration, (4) space operations, 7120.5NASA Space Flight Program of the project manager for nondevel-
and (5) education. Science missions and Project Management Requirements opmental programs, steady-state
and space operations are the two (NASA, 2008a) and NPD 7120.7NASA operations, support services, and jan-
largest portions among the five cate- Information Technology and Instituti- itorial/ground maintenance services,
gories and are generally led by scien- onal Infrastructure Program and Project as well as for basic and applied
tists. All missions are defined within the Requirements (NASA, 2008b) dictate the research projects.
context of project management at use of an EVMS on NASA projects: The Defense Contract Management
NASA, with a strong emphasis placed For contracts and subcontracts valued Agency (DCMA) office shall be used
on developing professionals who can from $20M to $50M, the contractor by contractors to determine the ade-
examine and lead projects from a total will have an EVMS compliant with the quacy of their EVMS plans (DCMA,
system perspective. ANSI/EIA-748 Standard. 2009).
Three Cases of Successful EVM piece of the project schedule, an over- helps to integrate project management
Implementation at NASA all, high-level schedule did not exist to principles. Specifically, project teams
Three NASA cases in which EVM was integrate them. Creating a single, uni- develop, manage, and analyze budgets,
implemented successfully in planning, form project schedule and linking all costs, and variances, as well as forecast
management, and control were identi- the major pieces of the project together and measure performance and facili-
fied. They are the Habitat Holding Rack empowered the staff with the ability to tate project reporting by using
(HHR), the Jet Propulsion Laboratory predict a date for completion of the CM/EVM.
(JPL), and the Constellation program. work, as well as to develop a true critical Numerous factors have affected the
In this review, the implementation of path for the project. Integration of the environment within which the CM/EVM
EVM principles and tools at NASA is schedule also allowed for schedule system was conceived, developed, and
discussed, and some of the major steps changes and updates to be made. deployed at JPL ( Jansma, Gibby,
and challenges are highlighted. These These changes helped to identify Chambers, Joines, & Egger, 2000). They
cases demonstrate that it is important clear critical paths for the project, and are:
that EVM be introduced at the begin- also helped the team to pinpoint an end JPLs shift to process-based manage-
ning of projects to get the most benefit date that was tied to the impact of those ment;
out of it. Using EVM provides enough changes (J. G. Kerby, personal communi- major reengineering activities at JPL
groundwork and discipline to maintain cation, 2009). This experience highlight- in 1995 and ISO 9000 certification in
schedule and cost baselinesand ed that even when NASA contractors use 1999;
allows project managers to take the EVM, they often apply it inconsistently publication of requirements for
appropriate actions when project per- and even interpret or deliver the status implementation of NASA program
formance starts to slip, because EVM incorrectly. With good EVM tools, solid and project management process in
helps keep track of the trends of scope, up-front planning, and effective imple- 1998;
cost, and schedule. EVM gives project mentation of these tools, project man- NASAs prime contract for JPL in FY
managers the tools and techniques to agers can be better informed to make 1999; and
manage risks proactively and to make effective management decisions during a previous failed attempt to imple-
better management decisions. the entire life of the project (J. G. Kerby, ment EVM systems at JPL.
personal communication, 2009).
Habitat Holding Rack Project of the Through the use of EVM, contractors In the early 1990s, JPL failed to
International Space Station and NASA were able to ascertain how implement a full criterion-based EVMS.
One example of successful EVM imple- the project had progressed to that The primary reasons were that the
mentation at NASA is its application to point, the direction it was taking, and organizational culture at JPL was not
the biological studies involving various what the true cost and schedule drivers ready to adopt and implement project
habitat construction efforts of the HHR were to get the project to where it need- management principles, and a lack of
project of the International Space ed to be. It was through this application technical capability and compatibility
Station (ISS). A subteam of the ISS proj- of EVM that the HHR project was to integrate with the existing system.
ect (biological studies) undertook the brought back in line. Interestingly, mini-implementations of
construction of the HHR in 2004. EVM were done independently with JPL
During the mini-IBR to establish the EVM at the Jet Propulsion Laboratory flight projects, which led to success.
performance measurement baseline, it JPL is a not-for-profit, federally funded However, there was a series of short-
was determined that the contractors, research and development center locat- comings, including:
while having identified critical paths for ed at the California Institute of a lack of full EVM system implemen-
specific aspects of the project, did not Technology in Pasadena, California. JPL tation;
have a high-level schedule to tie all is the NASA center for the unmanned a lack of integration with JPLs institu-
aspects of the HHR deliverables togeth- exploration of the universe and con- tional business system; and
er. As a result, the high-level schedule ducts work for NASA; the Departments a mediocre tool set that was not capa-
was developed, the true project critical of Defense (DOD), Transportation ble of supporting complex funding
path was identified, and needed (DOT), and Energy (DOE); and other and cost accounting models (Jansma
changes were made to provide a realis- federal agencies. JPL has adopted the et al., 2000).
tic end-date forecast for the project. cost management/earned value man-
The value of EVM was realized agement (CM/EVM) system to use EVM In short, there was no well-defined
when the existing schedules were inte- not only to keep track of financial project management process in place
grated. Although contractor personnel reporting requirements, but also to use to adopt and implement such princi-
had established critical paths for every it as a management methodology that ples, tools, and practices at JPL.
high project success rate and the variances need to be stated in terms cost and schedule aspects of various
achievement of organizational goals. of dollar cost, it may be useful to projects and programs.
Adapting NASAs approach to project express these variances in terms of EVM as a methodology has proven
management and its implementation of time, or represent them in terms of merits and continues to expand to sev-
EVM should prove useful in other gov- duration as well. The schedule vari- eral sectors. It advocates for more rigor
ernment agencies. ance in terms of dollars may not effec- in project planning and implementa-
tively highlight the true requirement tion, which are undeniably prerequi-
Recommendations for Improving to realign the schedule (Lipke, sites for any successful project. The
EVM at NASA Zwikael, Henderson, & Anbari, 2009). use of EVM, or parts of it, or tailoring it
NASA should consider applying EVM to specific situations, has allowed
use to projects of $20 million or less. Recommendation of EVM to managers to enjoy its benefits, includ-
NASA stipulates the use of EVM for Other Agencies Across ing better cash flow management,
projects over $20M, and requires the Government and Industry improved relationships with clients,
approval of the chief engineer to devi- The value of project management to and successful management of project
ate from this mandate. By developing organizations has been established constraints. Knowledge, skills, applica-
methods to use EVM for lower-cost globally in extensive studies (Thomas & tions, and maturity in EVM continue
projects that may not be considered Mullaly, 2008). Understanding of proj- to grow as this powerful method is
high-visibility projects, NASA would ect management and its applications in being used more widely (Antvik &
have standardized processes and pro- government continues to grow (PMI, Philipson, 2009; Solomon & Ralph,
cedures for all of its projects. 2006). Government agencies can suc- 2007; Stratton, 2006). EVM will contin-
NASA should consider applying EVM cessfully utilize proven principles of ue to grow as long as more of its weak-
to firm fixed-price projects. project management and tools of nesses are known and turned into
Applications of EVM are usually earned value management to achieve opportunities for improvement. Table 5
conducted within cost-plus or incen- their goals and enhance the well-being summarizes the primary components
tive-type contracts. Typically, firm of society. of this study and the main linkages
fixed-price contracts are not man- EVM is a management methodolo- between them.
aged using EVM because these types gy that gives the manager the ability to Despite the increasing awareness of
of contracts are seen as a risk trans- visualize a projects status at various the value of EVM and the growing
fer to the contractor and not to points during the project life cycle and acceptance and use of EVM by govern-
NASA. In reality, NASA is still consequently manage risks more effec- ment agencies and contractors in the
exposed to risk in terms of quality, tively. EVM has given managers greater United States and abroad, prior
schedule, and the ability to complete confidence in making evidence-based research shows that EVM is substantial-
the project, which ultimately can inferences about project resources and ly less frequently used outside the pub-
impact the agencys objectives. scope management; hence, it has lic sector (Kim, 2000; Kim et al., 2003).
Therefore, a modified EVM approach allowed more project control and over- While acknowledging the potential ben-
may have meaningful applications to sight. EVM also brings other innova- efit of EVM to project management,
protect NASA from this exposure tions into projects. It calls for a project- research further indicates that EVM is
(Marshall, 2005, 2007, 2010; Marshall oriented management structure, a significantly less widely used in various
et al., 2008). learning culture in the organization, the industries than other popular tools and
NASA should consider developing a recognition of specialized skills and techniques in project management,
scope management indicator as part of expertise, and more interface and inter- such as the work breakdown structure,
EVM. dependence across reporting lines. bar charts, analogous estimating, and
Currently, NASA EVM measures only EVM has been instrumental in sup- the critical path method (Patanakul,
cost and schedule constraints. It may porting stronger cash flow manage- Iewwongcharoen, & Milosevic, 2010).
be possible to incorporate a scope ment capacity, improving transparency The established value of EVM compared
management indicator to capture and governance, facilitating prevention to its relatively limited use in industries
information on the stability of this or mitigation of conflicts, and above all other than the public sector draws the
important constraint (Yu, 1996). helping bring several large-scope proj- attention of the project management
NASA should consider including a ects to completion on time and within community to the importance of con-
variance in time using EVM data. budget. EVM helps provide objective sidering the use of EVM, or parts of it, or
Current EVM metrics are expressed in project assessments when applied tailoring it to specific projects and situ-
terms of dollar cost and not in terms appropriately and clearly quantifies the ations to allow project managers to
of the actual time. While schedule opportunities to maintain control over enjoy its demonstrated benefits.
Recommendations for
Research Question Case Study Findings Interview Findings Recommendations for NASA Other Agencies
What are the historical Started as Cost/Schedule The 1997 NASA Policy Continue to define all missions Continue to deploy legislation
evolutions of EVM Control System Criteria Directive required within the context of project and regulations that have
principles in by the U.S. Department of its project managers management, with an emphasis driven the implementation
government? Defense in the 1960s to ensure on developing professionals who of EVM in government since
Now mandated for implementation of can examine and lead projects the early 1990s
many U.S. government EVM in contracts from a total system perspective Utilize proven principles of
programs and projects NASAs Office of the Continue to grow knowledge, project management and
Inspector General and skills, applications, and maturity EVM to achieve agencies
the Government in EVM goals and enhance the
Accountability Office well-being of society
conduct audits of
current projects
and provide
recommendations
for EVM-related
integration and
improvements
How is EVM applied NASAs Integrated Getting the right NASA may wish to consider Consider implementing EVM
and implemented Baseline Review people at the very applying EVM use to projects to give managers the ability
at NASA? Schedule Health beginning of the of $20 million or less to visualize projects status
Assessment project NASA may wish to consider at various points during the
Integrated Information Creating institutional applying EVM to firm fixed-price project life cycle and
System knowledge projects consequently manage risks
Automated Data Analysis Enabling managers to more effectively
Organizational Investiture share stories of their
successes and
failures for all to
examine and from
which the entire
organization can
learn
What are the Build a system that Implementing project NASA may wish to consider Consider using EVM to give
challenges and integrates EVM with guidelines that are developing a scope managers greater confidence
lessons learned existing business key to success management indicator as part in making evidence-based
from adopting systems Being knowledgeable of EVM inferences about project
and implementing Seamless integration about the overall NASA may wish to consider resources and scope to
EVM at NASA? between financial aspects of project including a variance in time enhance project control and
systems and EVM performance and using EVM data oversight
status
Being honest about
progress reporting
What are the key Introduce EVM at the Directives that NASA Use EVM to allow projects to Consider using EVM to bring
success factors for beginning of projects uses are adopted, be kept or brought back in line innovations into projects
successful EVM Involve users to ensure with flexibility Continue to implement a Consider using EVM to
implementation? acceptance among team depending on the project-oriented advocate for more rigor in
members size and complexity management structure, project planning and
Adopt a project resource of specific projects. a learning culture in the implementation
management process The degree of organization, recognition Consider the use of EVM,
Provide relevant training alignment to NASA of specialized skills and or parts of it, or tailoring it
Conduct solid project management expertise, and more interface to specific situations to allow
communication with practices is generally and interdependence across managers to enjoy its
all stakeholders left up to the project reporting lines benefits
Develop process manager.
documentation
Understand the
organizational culture
and remain flexible
Table 5: (Continued)
Recommendations for
Research Question Case Study Findings Interview Findings Recommendations for NASA Other Agencies
What improvements Define requirements The expectation is Continue to demonstrate the Consider enhancing
to current EVM and expectations that project benefits of EVM to key knowledge, skills,
standards might Develop implementation managers will stakeholders applications, and maturity
make them more schedule remain within the in EVM
applicable to Keep strict deadlines established NASA Continue to identify
government to deliver the product, framework weaknesses in EVM and
programs and service, and data Determinations turn them into opportunities
projects? must be made to for improvement
understand the
context of the
mission and how to
best be successful
within that context
Project Management Institute (PMI). management. Newtown Square, PA: Award. His primary research interests are
(2006). Government extension to the Project Management Institute. strategic issues in project management and
PMBOK Guide Third Edition. Yu, K. (1996). Project controls: engineering, construction, and infrastructure
Newtown Square, PA: Author. Cost /schedule/progress management project management.
Project Management Institute (PMI). on the NASA Wind Tunnel Restoration
(2008). A guide to the project manage- Project. Cost Engineering, 38(4),
ment body of knowledge (PMBOK 2532.
Frank T. Anbari, PE, PMP, holds a PhD in project
Guide) (4th ed.). Newtown Square, PA:
management and quality enhancement, an MBA
Author.
and MS in engineering, and is an ASQ-Certified Six
Project Management Institute (PMI).
Young Hoon Kwak is a faculty member at The Sigma Black Belt. He is a clinical professor of proj-
(2011). Practice standard for earned
George Washington University School of ect management at the Goodwin College of Profes-
value management (2nd ed.). Newtown
Business in Washington, DC. He earned his MS sional Studies at Drexel University, Philadelphia,
Square, PA: Author.
and PhD in engineering and project manage- PA. He served as a faculty member and director of
Solomon, P. J., & Ralph, R. Y. (2007). ment from the University of California at the Project Management Program at The George
Performance-based earned value. Berkeley. He is a four-time recipient of research Washington University, Washington, DC, and
Hoboken, NJ: Wiley. grants sponsored by the Project Management taught in the graduate and executive development
Stratton, R. W. (2006). The earned value Institute, and two-time recipient of the IBM programs at Pennsylvania State University and the
management maturity model. Vienna, Center for The Business of Governments University of Texas at Dallas. Previously, he held
VA: Management Concepts. research stipend. He is the recipient of the leadership positions in industry in the United
Thomas, J., & Mullaly, M. (2008). 2008 International Project Management States.
Researching the value of project Association Outstanding Research Contribution