The case discusses the various aspects of the sudden and surprise firing in 2014 of Jill
Abramson (Abramson), executive editor of the New York Times (NYT), who had served the
paper since 1997. In May 2014, the publisher of the company, Arthur Sulzberger Jr., suddenly
announced the unceremonious exit of Abramson, without quoting the exact reasons, and
thereby attracted a lot of media attention.
Various theories were put forward to explain Sulzbergers decision; journalists, reporters,
analysts, and industry insiders across the globe raised questions on the transparency of the
organization. The action raised concerns over gender disparity and how behavior and a
management style acceptable for men could became questionable where women at the
workplace were concerned.
Issues :
Examine the work culture at a company that was recognized as one of the best companies to work for
in the US.
Understand the core values and how they played an important role in HR policies of Zappos.
Study the positive elements in the company's culture and understand how they contributed to employee
morale, innovation, and productivity.
Analyze whether the company's culture would be put at risk as it grew in size.
Understand how the work culture enabled the company to maintain high levels of customer service.
Abstract
The present case study deals with the multiple organizational issues faced by a
mid-sized retail firm. The case study is based on real-life experiences
encountered by a newly appointed HR manager while introducing initiatives to
bring about change in the overall organizational culture, how she faced resistance
from the existing employees, and what she did to make change a way of life in
the company.
The case study, which is fictionalized, discusses how Shop-n-Shop started from
humble beginnings in 2000 and grew to a mid-sized company in Hyderabad,
necessitating a new perspective on managing employees.
Issues