Resource Guide PDF

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CRISIS & EMERGENCY SERVICES
CRISIS & EMERGENCY SERVICES
Abuse & Neglect Reporting/Iowa DHS Iowa Poison Control Center

800-362-2178 (24 hour abuse reporting line) 1-800-222-1222
563-557-8251 (General DHS Office Number)
799 Main Street, Nesler Center, 4th floor, Dubuque, IA Immediately call the Poison Experts if you or another
Website: www.dhs.state.ia.us person may have been poisoned-even if you are not sure.
Don't wait for the person to become sick and don't try to
Cedar Valley Friends of the Family treat the person yourself.
Domestic Violence/Sexual Assault 24 Hour Crisis Line
563-590-0537 or 800-410-7233
1900 John F Kennedy Rd, Dubuque, IA Riverview Center
563-557-0310 or Hotline: 888-557-0310
Emergency shelter, housing assistance, case management, 2600 Dodge Street, Dubuque, IA
and advocacy services. Volunteer Opportunities
Call: 800-410-7233 ext 205 talk to Stanley Website: Free and confidential 24-hour crisis intervention,
www.cvfriendsofthefamily.org/ information, prevention, short and long term therapy
and support for survivors of sexual assault.
Domestic Violence 24 Hour Crisis Line Website: www.riverviewcenter.org
563-556-1100 or 800-332-5899
Waypoint
Counseling, emergency shelter, support and advocacy for 24 hour crisis and support line: 800-208-0388
domestic violence victims and children 318 Fifth Street SE, Cedar Rapids. IA
Website: www.dubuquey.org/dv/index.cfm
Domestic violence victim services for victims/survivors,
IOWA Helpline services for women, children and families
1-855-800-1239 Free 24 Hour a Day Crisis
YWCA Womens Victims Services Shelter
Support for a 9 County area that includes Dubuque County. 563-556-1100
Call, chat or text if in need. A mobile team of counselors
is on stand by and are available to stabilize or defuse the We provide advocacy to survivors of domestic abuse in
crisis if needed. Counselors will: the Dubuque area as well as the State of Iowa. We have an
- Assess the situation 18-bed emergency shelter in Dubuque that is staffed by
- Stabilize the crisis advocates 24 hours a day where survivors are eligible
- Provide counseling as needed for a 30-day stay. During their stay here, we assist survivors
- Make referrals to other resources with obtaining secure, safe, and affordable housing;
- Walk-in crisis therapy (client/self-defined crisis). collaboration with other agencies to help the survivor start
living violence free.
200 Mercy Dr. Suite 200 Dubuque, IA 52001
Phone (563) 582-0145 or Volunteer Opportunities: Donation items include: new
1-855-800-1239 24 hour Crisis Hotline household items, cleaning supplies, personal care items,
gift cards to assist in obtaining groceries and clothing.
Police Department Drop off at YWCA/YMCA.
9-1-1 (Emergency Number)
563-589-4415 (Non-Emergency Number)
Domestic Violence 24 Hour Crisis Line
770 Iowa Street, Dubuque, IA 1-800-799-SAFE (7233)
National Suicide Hotline

1-800-273-8255
VA Suicide Hotline
1-800-273-8255
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TABLE OF CONTENTS
Abuse & Neglect..........................................4 Service Groups..........................................50

Adoption.......................................................5 Substance Abuse ......................................54
Animals ........................................................5 Suicide.......................................................55
Children & Parent Services ........................7 Support Groups.........................................55
Clothing & Household .................................9 Tutoring ......................................................57
Congregational Help .................................11 Transportation...........................................57
Counseling & Mental Health ....................12 Utilities.......................................................59
Cultural Opportunities ..............................15 Veterans Services .....................................59
Criminal Justice .........................................17
Disaster Response ....................................17 DELAWARE COUNTY
Disabilities.................................................18 Children & Parent Services ......................61
Domestic Violence ....................................19 Counseling Services .................................61
K-12 Education .........................................21 Education ..................................................62
Post-Secondary Education .......................22 Financial Assistance .................................63
Employment Services ...............................23 Food ...........................................................63
Environment ..............................................25 Health Care ...............................................65
Financial Assistance .................................25 Employment Services ...............................65
Food ...........................................................27 Libraries.....................................................66
Health Care ...............................................28 Nursing Homes .........................................66
Homeless...................................................31 Recreation .................................................67
Housing .....................................................32 Senior Services .........................................67
Abuse & Neglect .......................................33
Human Trafficking ....................................34 JACKSON COUNTY
Immigration ...............................................34 Children & Parent Services ......................69
LCBTQ+......................................................35 Counseling Services .................................70
Legal Assistance .......................................37 Education ..................................................70
Libraries.....................................................39 Financial Assistance .................................71
Mentoring ..................................................41 Food ...........................................................71
Nursing Homes .........................................42 Health Care ...............................................73
Pregnancy..................................................43 Legal Services...........................................73
Poverty.......................................................44 Libraries .....................................................74
Recreation .................................................44 Transportation ...........................................74
Senior Services .........................................49 Veterans Services.....................................74
Sexual Assault...........................................50
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ADOPTION AND FOSTER CARE & ANIMALS

ADOPTION & FOSTER CARE
Achieving Maximum Potential (AMP) Dubuque Co. Right to Life, Inc

563-583-7357 563-556-5960
2005 Asbury Road Dubuque, IA 2205 Carter Road Dubuque, IA
Support group for teens that are or ever have been in out A non-profit organization dedicated to preserving respect
of home placements. for human life from conception to natural death.
Volunteer Opportunities call or go to
Hillcrest Adoption Services and Unplanned Website: http://www.dcrtl.org/life-is/
Pregnancy/Options Counseling
563-583-6431
Foster Care Review Board
220 West 7th St. Dubuque, IA 563-538-4649 or toll free: 800-242-5100
Website: http://hillcrest-fs.org/services/adoption/ Contact Person: Kerry E-mail: kerry.brennan@dia.iowa.gov
Department of Human Services (DHS) The FCRB members represent various social, economic,
racial, and ethnic groups and occupations. Court and
563-557-8251 Department of Human Services employees, child-placing
799 Main Street, Nesler Center, 4th Floor, Dubuque IA agency staff, employees of ICAB, and foster parents
providing care are not eligible due to conflict of interest
They monitor foster care and CHINA petitions--You need a concerns. Volunteer Opportunities: To apply go to
description from someone from DHS. I looked on their http://www.iamforthechildiowa.com
website but could not decide what should be included.
Emailed one of the supervisors but she did not get back
with me. Website: www.dhs.state.ia.us
Lutheran Services in Iowa
563- 582-0044
2255 John F Kennedy Rd # 9, Dubuque, IA
As a partner agency of Iowa KidsNet, finds and supports

safe foster and adoptive (from foster care) homes for Iowa
children. Creates permanency for children through reunifi-
cation or adoptions. Website: www.lsiowa.org
ANIMALS
A Walk on the Wild Side Whispurring Hope Rescue

563-590-0603 563-564-1771
Contact Person: Kimberly Luedtke 115 1st Ave West, Dyersville, IA
1205 Cerro Dr, Dubuque, IA
Our mission is to give homeless and unwanted animals a
We believe all life is precious at A Walk on the Wild Side, second chance through our rescue and adoption programs.
and we strive to rehabilitate and release orphaned, sick, Also, to educate the public about spaying and neutering
or injured wild animals back to their natural habitat. their pets. Volunteer opportunities: Help with animals go
Email: walkthewildside@mediacombb.net to Volunteer on website.
Website: whispurringhoperescue.weebly.com
Dubuque Regional Humane Society
563-582-6766
4242 Chavenelle Rd, Dubuque, IA
Serves the Tri-state area as a refuge and pet pantry for

thousands of animals per year. Volunteer Opportunities:
Go to the volunteer tab on the website or stop in and fill out
a volunteer application. Website: dbqhumane.org
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CHILDREN & PARENT SERVICES

Boys/Girls Club of Greater Dubuque Family Connections of

563-585-0599 | 563-582-4122 Southwest Wisconsin
1299 Locust Street, Dubuque, IA 608-348-2846
110 W Adams St, P.O. Box 647, Platteville, WI
Health, education, tutoring and character development for email:http://www.familyconnectionsswwi.org/
1st - 12th grade. Website: www.boysgirlsdubuque.com
Mission statement: Family Connections is a trusted
Boy Scouts of America, resource that helps to prepare, educate, and support
Northeast Iowa Council families, childcare providers, and the public. Volunteer
563-556-4343 Opportunities: Call the office or email staff account at:
10601 Military Road, P.O. Box 732, Dubuque, IA connections@familyconnectionsswwi.org
Year-round program for males ages 6-20 designed to build Four Oaks/Cornerstone/
qualities of character, citizenship and fitness. Parents as Teachers
Website: www.scoutsiowa.org 563-557-3100
180 West 15th Street, Dubuque, IA
Child Care Resource & Referral (CCR&R)
563-557-1628 or 866-296-5331 (toll free) To qualify you must be receiving FIP benefits, voluntary
2728 Asbury Road Springs Building, Suite 215, Dubuque, IA family education & support program that begins prenatal
and extends to kindergarten Website: www.fouroaks.org or
Assists parents in finding childcare and child care www.parentsasteachers.org
providers with becoming registered or licensed.
Website: www.iowaccrr.org Girl Scouts of Eastern Iowa
& Western Illinois
Cornerstone 563-583-9169 or 800-798-0833
563-557-3100 2644 Pennsylvania Avenue, Dubuque, IA
205 Bluff Street, Dubuque, IA
Serving girls from grades K-12th. Website: www.gseiwi.org
A program of Four Oaks, Inc., is a voluntary, strength-based
home-visiting program that serves 80 low-income families Hillcrest Y Club
in Dubuque County. 563-583-6431
220 West 7th Street, Dubuqu,e IA
Dubuque Community YMCA/YWCA
563-556-1100 After school program for grades 6th-12th focuses on the
35 North Booth Street, Dubuque, IA development of the whole person through exercise,
nutrition, career development, substance abuse education,
Year-round programs available for youth and adults, abstinence plus education, and community service work.
Teen center designed for grades 6th-12th. Volunteer Opportunities: Mentor.
Website: www.dubuquey.org
Iowa Safety Identification Program
The Dubuque Dream Center 563-564-6250
563-258-1886 2511 Windsor Ave, Dubuque, IA
1600 White Street, Dubuque, IA
We provide safety identification materials to participants
Outreach community center that provides group activities and their families which may be used in the event the
and educational programming for youth and teens. Volun- participant becomes missing. We also provide awareness
teer Opportunities: be an in your life mentor in one of our and prevention through education.
activities, serve meals and be a meal mentor, or you can Email: mason@stechman.net
get involved in the academic center where you can tutor,
mentor, and help kids academically.
Website: www.dubuquedreamcenter.com
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Junior Achievement of the Heartland St. Marks Youth Enrichment

563-513-1865 563-582-6211 Ext. 102
Schmid Innovation Center, Millwork District 1201 Locust Street, Dubuque, IA
900 Jackson Street, LL5-2F, Dubuque, IA
Summer program, before and after school programs,
To inspire and prepare young people to succeed in a serving Dubuque, Peosta, and Dyersville
global economy. Email: stephanie.ludovissy@ja.org Website: www.stmarksyouthenrichment.org
Website: http://jaheartland.org/
The Multicultural Family Center
Keystone AEA 563-582-3681
563-556-3310 or 800-632-5918 Email: info@mfcdbq.org
2310 Chaney Road, Dubuque, IA
Free screening for children 0-3 to identify special needs. Family events, computers open to the public, homework
Website: www.aea1.k12.ia.us help for students in the community, weekly teen night, vari-
ety of programs and events for the community at no cost.
March of Dimes Website: www.mfcdbq.org
563-323-6378
2117 State Street, Suite 10, Bettendorf, IA, 52722 Red Cross
563-583-6451
We work to improve the health of babies and support 2400 Asbury Road, Dubuque, IA
families if something does go wrong. Website: www.usa.redcross.org
Website: http://www.marchofdimes.org/iowa/
563-583-6451
Marys Inn Maternity Home 2400 Asbury Road, Dubuque, IA
563-552-6288
P.O. Box 3338 Dubuque, IA Online babysitting training, First-aid, CPR & water safety
training. Website: www.redcross.org/local/iowa
Marys Inn is a maternity home dedicated to the physical,
emotional, and spiritual well-being of single pregnant Special Spaces
mothers and their developing babies. For volunteer 563-580-3146
opportunities contact: P.O. Box 6, Peosta, IA
Email: director@marysinnmaternityhome.org
Website: https://marysinnmaternityhome.org Special Spaces is a nonprofit organization that creates
dream bedrooms for children with life threatening illness.
Mothers of Preschoolers (MOPS) We believe that children facing this difficult journey need
563-582-3681 a special space for them to heal and recover. Volunteer
Email: info@mfcdbq.org Options: Helping on day of make-over, painting, building
furniture and decorating to get involved facebook message
Located at Hope Church MOPS is designed to nurture or call.
mothers with children from infancy to kindergarten. Email: Anndecker@specialspaces.org
http://www.ehope.org/mops Facebook: https://www.facebook.com/
specialspacesdubuque
Park & Recreation - City of Dubuque
563-589-4263
Toys for Tots
2200 Bunker Hill Road, Dubuque, IA 563-590-3840
432 Bluff Street, Dubuque, IA
Year-round and after school youth activities.
Website: www.cityofdubuque.org/leisureservices Supporting other toy efforts in our neighbors communities.
Website: http://dubuque-ia.toysfortots.org
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CHILDREN & CLOTHING

Visiting Nurse Association (VNA) Women, Infants & Children (WIC)

563-556-6200 Hillcrest Family Services 563-557-4444
1454 Iowa Street, P.O. Box 359, Dubuque, IA 220 West 7th Street, Dubuque, IA
To meet public health needs one person, one family, one Location in Clinton: 563-243-9329
community at a time. Home care and homemaking for the
elderly, immunization clinics and lead testing for children Nutrition program serving pregnant or postpartum women
up to age 18, confidential HIV testing, sliding fee scale or & infants/children under the age of 5. Website: www.hill-
no fee for services If you would like to volunteer at the VNA, crest-fs.org
please contact VNA at: (563) 556-6200.
Website: www.unitypoint.org
CLOTHING & HOUSEHOLD
Community Clothes Closet Mission Thrift Store

Sponsored by Women United 563-583-1394
(housed at NICC, referrals from United Way) 398 Main Street, Dubuque, IA
563-588-1415
Resale store offers second hand clothing, household items,
(United Way of Dubuque Area Tri-state) Located in lower and furniture at low cost, donations accepted at any time
level of NICC Town Clock Center 680 Main St, Dubuque. Volunteer Opportunities: Call store at 563-583-1394
Provides gently used interview appropriate clothing Open Website: dbqrescue.org
monday and first/third Thursdays. Call for hours.
Mission Thrift Store 2
Discovery Shop: American Cancer Society 563-583-1394
563-582-9800 998 Central Ave, Dubuque, IA
2197 University Avenue, Dubuque, IA
Resale store offers second hand clothing, household items,
Resale store offers second hand clothing and household and furniture at low cost, donations accepted at any time
items at low cost Volunteer Opportunities: We are staffed Volunteer Opportunities: Call store
by volunteers. Stop by the store and ask about how to Website: dbqrescue.org
volunteer.
The Mop Shop (Jo Daviess Co.)
Goodwill Super Center 815-776-0012
563-557-3158 330 N Elizabeth Scales Mound Rd, Elizabeth, IL
2121 Holliday Drive, Dubuque, IA
Procurement and distribution of cleaning supplies and
Resale store offers second hand clothing and household some furniture items to low income or needy individuals
items at low cost, donations accepted Monday-Saturday and families residing within Jo Daviess County, IL.
9am-10pm and Sunday 10am-8pm Provide supplemental education materials.
Website: www.gwneia.org Website: http://www.themopshop.org/
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CLOTHING & CONGREGATIONAL HELP

CLOTHING & HOUSEHOLD
Open Closet at Almost Home St. Vincent De Paul Retail Store

563-495-0885 563-584-2226 ext. 203
1276 White Street, Dubuque, IA 4990 Radford Ct, Dubuque, IA
email: opencloset@almosthomedbq.org
Retail store offers new and second hand clothing, furniture,
Clothes are given away on the 1st and 3rd Saturdays of and household items for purchase.
the month or by referral by from area agencies from
9am-11am, accepts donation of clothing on Tuesday, St. Vincent De Paul Voucher Center
Wednesday, Thursday from 8am-11:00pm;
or by appointment
and Food Pantry
Website: www.almosthomedbq.org 563-584-2226 ext. 203
1351 Iowa Street, Dubuque, IA
Platteville Thrift Shop Provides vouchers for clothing and household items.
608-348-7947
950 Lancaster St, Platteville, WI
Provides clothing vouchers for Platteville school district and

financial assistance for Platteville school district. Volunteer
Opportunities: Call the store at 608-348-7947
Website: plattevillethriftshop.com
CONGREGATIONAL HELP
DACU Board Ecumenical Housing:

(Dubuque Area Congregations United) DACU Representative, Tom Stovall 563-581-7220
tomstov@aol.com
DACU Representative:
Lynn Wagner 563-583-1165 Prison Ministries:
Deacon Bill Biver, St. Columbkille
Crop Walk: bbiver@aol.com
Maryann Caudill-LoGuidice 608-642-1270
maryannuu@fastmail.fm St. Mark Youth Enrichment:
Dawn Cogan 563-582-6211
Church Women United: dcogan@stmarkyouthenrichment.org
Sue Hattel 563-556-1394
shattel220@aol.com Shalom Spirituality Center:
582-3592 info@shalomretreats.org
Habitat For Humanity:
Elaine Mitchell 563-588-1691 Ministerium Association:
diettou@gmail.com Fr. Dustin Lyon 563-583-5902
dustin.lyon@gmail.com
Opening Doors:
Michelle Brown 563-582-7480
mbrown@openingdoorsdbq.org
or Sister Kay Gaul gaulk@osfdbq.org
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COUNSELING & MENTAL HEALTH
3 Willows Wellness Center Child Health Specialty Clinics

563-556-5000 563-583-5545 or 563-556-3700
160 W. 10th Street, Dubuque, IA 799 Main St., Suite 230, Dubuque, IA
To create opportunities for growth and healing by offering We offer care coordination, evaluation and initial
holistic services that address the emotional, physical and medication management to children and youth, regardless
spiritual needs of our clients with respect, integrity, caring of insurance, including to those on the Home and
and concern for the individual as a whole. Services: Community Based Services (HCBS) Childrens Mental
Anxiety, Stress and Depression Therapy, Hypnotherapy, Health waiver and those receiving Integrated Health
Grief Counseling, Child Counseling, Family Counseling, Home services.
Marriage and Relationship Counseling, Play Therapy,
Cognitive/Behavioral Therapy, Group Therapy. Compass Counseling
Website:http://www.3willowswellness.com/ 563-564-4114
3435 Asbury Road, Suite 125, Dubuque IA
Asbury Counseling & Evaluation Services Counseling for adolescents, adults couples and families
563-588-3500 Website: www.compasscounselingdbq.com
5900 Saratoga Rd #13, Dubuque, IA
Services for substance abuse, specializing in trauma

Crossroads Counseling Center
and PTSD, assessment and services provided for 563 556-0699
addictions. 909 Main Street, #505, Dubuque, IA
Batterers Education Program (BEP) Counseling those with trauma, attachment, foster care,
adoption issues, and transgender and gay/lesbian issues.
319-398-3675 Services include attention deficit hyperactivity disorder
951 29th Avenue SW, Cedar Rapids, IA 52404 (ADHD) evaluation/counseling, counseling for older adults.
1494 Elm Street, Dubuque IA (classroom)
Offered to offenders of domestic violence
Department of Human Services
Birthright 563-557-8251
799 Main Street, Nesler Center, 4th Floor, Dubuque, IA
563-556-1991 or 800-550-4900 (Emergencies) Website: www.dhs.state.ia.us
Case Management for Mental Illness
Counseling to married and single women who are 563-557-2488
pregnant, free pregnancy testing, and provides infant or
maternity clothing and diapers. Website: www.birthright.org Home and Community Based Services (HCBS) for mental
illness, and funding and services for the Childrens Mental
Body and Soul Counseling & Coaching Health Waiver. Waivers include: Intellectual Disability,
563-556-9642 Brain Injury, Health and Disability, Physical Disability,
2728 Asbury Road, Suite 777 Fountain Park, Dubuque IA AIDS/HIV, and Elderly.
Individual counseling and a wide range of holistic wellness Management for Home & Community Based Services
services Website: www.relaxlivewell.com (HCBS) Waiver provided at 563-557-2488
Catholic Charities Dubuque County

563-556-0558 563-589-7870
1229 Mount Loretta Avenue, Dubuque, IA 720 Central Avenue, Dubuque, IA
A social service organization that responds to persons in Centralized system for clients interested in accessing
need and works to achieve justice in our society. county-funded mental health, mental disabilities and
Individual, marriage and family therapy. Volunteers needed. developmental disability services, to involuntarily commit
Website: www.catholiccharitiesdubuque.org a loved one. Website: www.dubuquecounty.org
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Dubuque Neurology Hillcrest Intensive Psychiatric

563-583-1558 Rehabilitation Services
2140 JFK Rd. Suite C, Dubuque IA 563-588-0605 ext 208 Fax (563) 557-4447
220 West 7th St. Dubuque, IA
Psychological evaluations & consultation for children,
adolescents & college students by Dr. Jeannie Sims Ph.D. Assists adults with mental illness, brain injury or
Fees based on a flat hourly rate instead of insurance intellectual disability with developing the skills and
payment. supports needed to live independently.
Website: www.hillcrest-fs.org
Families First Counseling Services
563-542-4951 or 319-433-0395 Hillcrest Dubuque Mental Health Center
419 N Grandview Suite 500, Dubuque, IA 563-582-0145
200 Mercy Dr. Suite 200 Professional Arts Plaza
In-home and in-office assistance that helps the entire
family become better able to cope with the daily stressors Provide outpatient counseling services to all age groups.
of raising a family, work and school, including therapy, Includes medications, psychiatric & disability evaluations.
behavioral health intervention services, and the childrens
mental health. Website: www.families-first.net
Hillcrest Asbury Mental Health Center
Four Oaks Family & Childrens Services (563) 583-7357 Toll Free (877) 437-6333
Fax (563) 583-7026
Outpatient Mental Health Therapy & 2005 Asbury Road Dubuque, IA
Counseling Services
563-557-3100 Hillcrest IHH Integrated Health Home
180 West 15th Street, Dubuque, IA 563-557-4422
To qualify you must be receiving FIP benefits, voluntary
family education and support program that begins prenatal Qualifications: Medicaid/Title XIX and mental health
and extends to kindergarten. Website: www.fouroaks.org diagnoses any ages children through Geriatrics
or www.parentsasteachers.org
IHH provides the umbrella for clients. Making sure their
Harbor Wellness overall health needs are met. Clients get connected with a
(563) 362-3137 Care Coordinator, Recovery Support Advocate, and a nurse.
3343 Center Grover Dr. Dubuque, IA Services range from needing habilitation and getting fund-
Jessica Hanson ing, to finding transportation, monthly check ins, getting
referrals when needed, and overall support with whatever
Hillcrest Family Services client needs. IHH has helped fill out applications, assist
with connecting to other programs for meals, or housing.
563-588-0605 Ext. 208
Hillcrest School Based Youth Services
Intensive Psychiatric Rehabilitation Services-Crisis (SBYS)
Recovery Team 563-690-0019 Serving all persons and 563-582-0145
families experiencing a crisis regardless of insurance 200 Mercy Dr. Suite 200 Dubuque, IA
coverage or ability to pay.
Mental health counselors providing services in Dubuque
Mental Health Center K-12 schools. Referrals only through school counselor.
563-582-0145 or 877-437-6333
250 Mercy Drive, Dubuque, IA Hillcrest Wellness Center
563-690-1239 Fax (563) 557-4447
Counseling, medication management, psychiatric and 255 W. 6th Street, Dubuque IA
psychological evaluations. Website: www.hillcrest-fs.org
Socialization and group activities for clients working on
their mental health recovery. Peer support available.
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Iowa Helpline Lutheran Services in Iowa (LSI)

855-800-1239 563-582-0044
2255 JFK Road, lower level, Dubuque, IA
Our trained, compassionate telephone counselrors at Iowa
Helpline are available 24 hours a day, 365 days a year to Therapy and counseling services are provided to address
help. Pick up the phone and give us a call - you dont have social, emotional and behavioral problems; services are
to deal with those feelings alone. open to people receiving Title 19, MCOs, or other health
insurance providers.Website: www.lsiowa.org
J4BG Family Center
563-447-7344
Medical Associates Clinic
1420 Central Ave, Dubuque, IA 52001 Psychiatry Department
563-584-3500
Our mission is to help develop and train youth to be 200 Mercy Dr. Suite 200 PAP, Dubuque, IA
responsible and productive members at home, school, and
in the community, as a mentor/counselor/coach for young Child, adolescent, adult and family therapy including
boys and girls in the downtown community. psychological evaluations, psychiatric services and
mental health medications.
John Meyer Counseling Website: www.mahealthcare.com
563-284-2125
2728 Asbury Road # 520 Dubuque IA Mental Health Solutions
563- 231-3521 FAX 563- 231-3522
Counseling for all ages and areas of life that are disruptive 5900 Saratoga Rd., Suite 11 Asbury, IA
including anger and addictions, trauma and PTSD
jmeyercounseling@gmail.com Mental Health/Disability Services of the
East Central Region (MH/DS - ECR)
Joel Lightcap, LMHC, LMSW Coordinator of the Dubuque County Office is Jody Jansen
563-583-5627 FAX: 563-583-5666 563-589-7870 FAX: 563-589-7884
799 Main St, Suite 370 Nesler Center, Dubuque, IA Dubuque County Courthouse
Fourth Floor 720 Central Ave. Dubuque, IA
Adolescents, Adults, and Families for anxiety, depression,
head injury and traumatic brain injury, disability Centralized intake for adults wishing to access county
evaluations. E-mail: joellightcap.lmhc@yahoo.com funded mental health, mental disabilities & developmental
Website: www.swmhc799.com disability services, determining an individuals legal
settlement, referral for service coordination, and
Jon Filitti, LMHC collaboration or involuntary comittment. Dubuque is part
563-223-8566 of a 9 county region that includes Benton, Bremer,
2728 Asbury Rd.; Suite 950, Dubuque, IA Buchanan, Delaware, Dubuque, Iowa, Johnson, Jones and
Linn E-mail: Jody.Jansen@dubuquecounty.us
Counseling for Children, Adolescents, Families and Adults. Website: www.dubuquecounty.org
www.filitticounseling.com
Mercy Medical Center/
Life Connections Mental Health Crisis Line
563-265-8694 563-589-9299
1766 Central Avenue, Dubuque, IA 250 Mercy Drive, Dubuque, IA
Website: www.mercydubuque.com
Therapy and skill building for families. Our therapists Behavior Health Inpatient Unit
accept most major insurance carriers, EAP, Title 19
(Medicaid), and Private Pay.
Website: www.life-connections.org
14

Mental Health of America Dubuque County Shalom Spirituality Center

563-584-0730 563-582-3592
P.O. Box 283, Dubuque, IA 1001 Davis St, Dubuque, IA
Website: www.mhadbq.org
Summit Outpatient Clinic
Providing education, advocacy, networking, and legislative 563-583-3392 1400 University, Dubuque IA
action on mental health issues.
The Clarity Clinic
NAMI Dubuque 563-556-5250 or 563-557-3123
563-557-6264 3365 Hillcrest Road, Dubuque, IA
Schmid Innovations Center 900 Jackson St., Dubuque, IA
Suite LL5-2B, Dubuque, IA Free pregnancy test, free STD test, free ultrasounds,
Email: namidbq@gmail.com boundaries education, abstinence education, post abortion
counseling, and parenting classes.
Largest grassroots in mental health organization dedicated Website: www.clarityclinic.com
to building better lives for individuals and families affected
by mental health conditions. Volunteer Opportunities: Go to UnityPoint Health-Finley Hospital Intensive
website under volunteer section. Outpatient Program (IOP)
563-589-2309
Website: http://www.namidubuque.org
Facebook:http://www.facebook.com/NAMIDubuque
UnityPoint Health-Finley Hospital Summit
National Suicide Hotline Health Center for Older Adults
800-273-8255 563-589-2566 or 877-918-5185
350 N. Grandview Dubuque, IA
Oak Tree Counseling
563-556-1643 (J. Rowett) 1120 University Ave. Dubuque, Provides psychiatric services to individuals age 55 and
IA Serves adults and families and provide counseling serv- older who are experiencing mental health problems. The
ices for emotional and behavioral problems, depression, services include 24-hour emergency hospital-based care as
anxiety http://www.oaktreecounselingofdubuque.com/ well as outpatient support services.
Website: www.finleyhospital.org
Recovery International
563-419-3000
Veterans Affairs
1780 White Street, Dubuque, IA 563-589-7840
799 Main Street, Suite 350, Nesler Center, Dubuque IA
Mental health self-help with weekly peer-led meetings for
individuals suffering from emotional and mental health VA Suicide Hotline:
conditions, all services are free 800-273-8255
Weber Counseling
536-259-6125
2100 Asbury Rd. Suite 5, Dubuque, IA
Provides counseling for adolescents and adults.
15
CRIMINAL JUSTICE & DISASTER RESPONSE

CRIMINAL JUSTICE
Catholic Charities Jail & Prison Ministry Batterers Education Program (BEP)
563-588-0558 319-398-3675
1229 Mt. Loretta, Dubuque, IA 951 29th Avenue SW, Cedar Rapids, IA
1494 Elm Street, Dubuque, IA (classroom)
Catholic Charities is a social service organization in the
Archdiocese of Dubuque that Shares Jesus Love, by Offered to offenders of domestic violence.
responding to persons in need and working to achieve
justice in our society. Volunteers are needed in two Jail Diversion
programs: one-to-one mentoring and Circles of Support 563-557-7244 Ext. 5259
and Accountability for people returning to the community
from incarceration. Training and ongoing support of Nate Duccini, Community Treatment Coordinator, assists i
volunteers is provided. ndividuals with past or present involvement in the criminal
Website: www.catholiccharitiesdubuque.org/ justice system to obtain mental health and substance
catholic-charities-services/outreach-programs/ abuse services. This includes referral for mental health
and substance abuse counseling, medication manage-
ment, supportive living program, and other structured
living arrangements.
DISASTER RESPONSE
American Red Cross of the Tri-States Dubuque Fire Departments

563-583-6451 563-589-4160
2400 Asbury Road, Dubuque, IA 11 W 9th St., Dubuque, IA
Website: http://www.cityofdubuque.org/137/Stations
Relief to victims of natural disasters including house fire,
flood, tornadoes, and helps people prevent, prepare for, Dubuque Police Department
and respond to emergencies. Volunteer Opportunities: 563-589-4410
Disaster services volunteers, administrative volunteers, 770 Iowa St. Dubuque, IA
blood services volunteers. Call 563-583-6451 or go to the Website: http://www.cityofdubuque.org/209/Police
website. Website: www.redcross.org/local/iowa
United Way of Dubuque Area Tri-States
Dubuque County Emergency Management 563-588-1415
563-589-4170 215 W. 6th St., Dubuque, IA
Mailing address:
Dubuque County Courthouse Advances the health, education, and income of those in
720 Central Avenue need in our community. Funding is provided to nonprofits
P.O. Box 5001 Dubuque, IA 52004-5001 through grants. No direct support is provided to
individuals. Website: http://www.dbqunitedway.org/
17
DIVERSITY & EQUITY
DIVERSITY & EQUITY
Bridges Out of Poverty LULAC Dubuque

563-690-6109 515-758-5327
Annual community training that provides insight to Dr. Ruby Working towards bettering the lives of the Hispanic
Paynes framework to understanding different population of the greater Dubuque area, the LULAC Council
socioeconomic classes of Dubuque envisions an inclusive community in which
Hispanics will take an active leadership role at all
Dubuque Circles Initiative governmental, education, business, and community levels.
563-589-4230 Email: lulacdbq@gmail.com
350 W. 6th Street, Suite 312, Dubuque IA
Multicultural Family Center
Weekly Community Meetings: -Every Tuesday evening 563-582-3681
from 5:30-8:30 at Prescott School, 1151 White Street 1157 Central Avenue Dubuque, IA 52001
All community members are welcome to attend to build
community & work towards achieving a better quality of life Family events, computers open to the public, homework
for all. Weekly themes include Meet & Greet, Support help for students in the community, weekly teen night,
Groups, Guiding Coalition, Big Viw, and Family Fun Nights. - variety of programs and events for the community at no
Getting Ahead in a Just-Gettin-By World 16-20 week cost. Website: www.mfcdbq.org
investigation course into the differences of socio-economic
classes designed to assist individuals interested in NAACP - Dubuque Chapter
becoming more economically self-sufficient. 563-594-0652
Website: www.cityofdubuque.org/circles P.O Box 1012 Dubuque, Iowa 52004
City of Dubuque Human Rights Department Over the years, the N.A.A.C.P. Branch has been actively
563-589-4190 involved in community affairs. The Dubuque Branch of the
City Hall Annex 1300 Main St. Dubuque, IA 52001 NAACP currently meets the Second Wednesday of every
Monday - Friday (8:00 a.m. - 5:00 p.m.) month at the Multicultural Family Center at 5:30pm.
Email: dbqnaacp4025@gmail.com
In the Human Rights Department, we work with residents, Website: www.dubuquenaacp.com
other City departments, and community institutions to
develop fair and equitable access to government and Presentation Lantern Center
community services and to support a more inclusive 563-557-7134
community. Website: http://www.cityofdubuque.org/ Schmid Innovations Center 900 Jackson Street,
215/Human-Rights Suite LL5-1, Dubuque, IA
Inclusive Dubuque Helps adult immigrants learn English, prepare for the
citizenship test, and connect with community resources.
536-588-2700 Volunteers needed as English tutors.
700 Locust St. Suite 195 Dubuque, IA Website: www.presentationlanterndbq.org
A network of local partners and individuals working on the
advancement of equity in our community. For opportunities
4 the People
to join, or for more information on how to get involved visit. 700 Locust St, Ste 195, Dubuque, IA
Website: http://inclusivedbq.org/ Enhancing the quality of life for diverse communities.
18
DISABILITIES
DISABILITIES
Area Residential Care (ARC) Ecumenical Towers

563 556-7560 563-556-2580
3355 Kennedy Circle, Dubuque IA 250 W 6th St, Dubuque, IA
Empower people with intellectual disabilities. Adults age 16 Housing for low-income elderly and disabled, efficiency
and older; home based services & supported employment and one bedroom apartments available
that includes job coaching. Volunteers needed.
Website: www.arearesidentialcare.org Hillcrest Supported Living (HSL)/Supported
Community Living (SCL)
ARK Advocates 563-588-0605 ext 208 Fax (563) 557-4447
563-556-1785 220 West 7th St. Dubuque, IA
P.O. Box 3024, Padre Pio Dr, Dubuque, IA
Assists adults with mental illness, brain injury or
To advocate and serve persons with disabilities in choosing intellectual disability with developing the skills and
where and how they learn, live, work, play and pray; supports needed to live independently.
in partnership with families and the community. Website: www.hillcrest-fs.org
Email: akrause@arkadvocates.org
Website: http://arkadvocates.org/
Hillcrest Wellness Center
563-690-1239 Fax (563) 557-4447
Camp Albrecht Acres 255 W. 6th Street, Dubuque, IA
563-522-1771
Sherrill Rd, Sherrill, IA Socialization and group activities for clients working on
their mental health recovery. Peer support available.
Providing a unique environment for people with special
needs. Email: office@albrechtacres.org Hills & Dales
Website: http://www.albrechtacres.org/aboutus.html 563-556-7878
1101 Davis St., Dubuque, IA
Camp Courageous
319-465-5916 Residential center. Volunteer Opportunities:
PO Box 418 - 12007 190th Street, Monticello, IA help with the residents Contact Robin: 563-586-0560
Email: info@campcourageous.org to get started.
Email: cboge@hillsdales.org
Recreation respite for those with special needs. Volunteer Website: http://www.hillsdales.org/site/
Opportunities: Will use anyone with all kinds of talents
such as office work, dietary maintenance, counseling, NAMI
gardening Contact Shannon Poe by: 563-557-6264
Email: spoe@campcourageous.org Schmid Innovations Center
or call 319-465-5916 ext. 2320 900 Jackson St., Suite LL5-2B, Dubuque IA
Website: http://campcourageous.org/
Largest grassroots in mental health organization dedicated
CAPABLE Volunteer CO to building better lives for individuals and families affected
563-663-2593 by mental health conditions. Volunteer Opportunities: Go to
1900 JFK, Dubuque, IA website under volunteer section, call the office, or stop in.
Email: capablevolunteer@gmail.com Email: namidbq@gmail.com
Website: www.namidubuque.org
To connect adults who have physical, medical, or mental Facebook: www.facebook.com/NAMIDubuque
health challenges with volunteer opportunities and to make
a difference in their lives, in our community, and in the
world. Volunteer Opportunities: help with weekly tasks, help
at special events, join our Board of Directors or one of our
Committees. Go to Volunteer now tab on website to get
started. Website: capablevolunteer.org
19
DISABILITIES
DISABILITIES
Office of the State Long-term Volunteer Opportunities: Assist with outings, games,
Care Ombudsman activities, read, paint nails fundraising, greenhouse work.
For outings and activities
515-725-3333
510 E 12th St., Ste. 2, Des Moines, IA 50319 Contact: Deena Tracey dtracey@socinc.org
To protect the health, safety, welfare and rights of For helping with the Greenhouse Contact:
individuals residing in long-term care by investigating Sara Mooney smooney@socinc.org
complaints, seeking resolutions to problems and providing
advocacy with the goal of enhancing quality of life and For helping fundraise Contact:
care. Email: Cairn.Reisch@iowa.gov bkamps@socinc.org
Website: iowaaging.gov/VOP Website: http://www.socinc.org/
Society for Special Needs St. Marys Apartments

475 Cedar Cross Road, Dubuque, IA 563-583-7678
2955 Kaufmann Ave, Dubuque, IA
Financial support to address the immediate needs for
individuals with a variety of needs that cant be funded It has one bedroom subsidized housing for seniors
by other resources including: health care services and and disabled.
supplies, assistive devices, professional services, and a
multitude of other special needs.
Tri-State Independent Blind Society
Southwest Opportunities Center (Grant co) 563-556-8746
3333 Asbury Road, Dubuque IA
608-723-6659
1600 Industrial Park Road Assistance in finding appropriate aid, teaches skills to
P.O. Box 207 Lancaster, WI allow visually impaired people to maintain maximum
Email:bkamps@socinc.org independence in their living environment Volunteer
Opportunities: Many ways to volunteer call 563-556-8746
Mission Statement: To provide opportunities for individual Website: www.tristateblind.org
to grow in everyday life. Our objective is to support educate
and empower each individual to reach their full potential
and achieve high level of independence.
20
DOMESTIC VIOLENCE
DOMESTIC VIOLENCE
Batterers Education Program (BEP) New Beginnings

319-398-3675 563-556-3371
951 29th Avenue SW Cedar Rapids, IA 35 North Booth Street Dubuque, IA
1494 Elm Street, Dubuque IA (classroom)
For information about safe shelter for domestic violence
Offered to offenders of domestic violence. victims, please call the 24-hour hotline at: 563-556-1100
or 1-800-332-5899. During their stay at the shelter, victims
are afforded the opportunity to move out of the trauma
Cedar Valley Friends of the Family they have sustained and begin planning for their future: a
Domestic Violence/Sexual Assault 24 Hour Crisis Line life without violence. Website:www.dubuque.cc/org/3-New-
563-590-0537 or 800-410-7233 Beginnings-Domestic-Violence-Shelter.php
1900 John F Kennedy Rd, Dubuque, IA
Riverview Center
Emergency shelter, housing assistance, case management, 563-557-0310 or Hotline: 1-888-557-0310
and advocacy services. 2600 Dodge Street, Dubuque IA
Volunteer Opportunities Call: 800-410-7233 ext 205 Free and confidential 24-hour crisis intervention,
talk to Stanley. Website: www.cvfriendsofthefamily.org/ information, prevention, short & long term therapy
and support for survivors of sexual assault.
Crisis Intervention Service Website: www.riverviewcenter.org
563-580-7181
1900 John F Kennedy Rd, Dubuque, IA Waypoint
319-365-1458
Provides services for survivors of homicide victims include: 24 hour crisis and support line: 800-208-0388
counseling, legal support through the criminal justice 318 Fifth Street SE, Cedar Rapids, IA
system, accompaniment to meetings and court
proceedings, information and referral, community Domestic violence victim services for victims/survivors,
education, and community support groups.Volunteer services for women, children and families.
Opportunity: prepare and donate meals for the victims Website: http://www.waypointservices.org/
families.Website: www.CIShelps.org
YWCA Womens Victims Services Shelter
Child Abuse & Dependent Adult 563-556-1100
Neglect Reporting/Iowa DHS
1-800-362-2178 (24 hour abuse reporting line) Advocacy to survivors of domestic abuse in the Dubuque
563-557-8251 (General DHS Office Number) area as well as the State of Iowa. We have an 18-bed
799 Main Street, Nesler Center, 4th floor, Dubuque IA emergency shelter in Dubuque that is staffed by advocates
Website: www.dhs.state.ia.us 24 hours a day where survivors are eligible for a 30-day
stay. During their stay here, we assist survivors with
Domestic Violence 24 Hour Crisis Line obtaining secure, safe, and affordable housing;
800-799-SAFE (7233) collaboration with other agencies to help the survivor
start living violence free. Volunteer Opportunities: Donation
items include: new household items, cleaning supplies,
personal care items, gift cards to assist in obtaining
groceries and clothing. Drop off at YWCA/YMCA.
21
EDUCATION: K-12
EDUCATION: K-12
Dubuque Community School District Presentation Lantern Center

563-552-3000 563-557-7134
2300 Chaney Road, Dubuque, IA Schmid Innovations Center 900 Jackson Street,
Website: www.dbqschools.org Suite LL5-1, Dubuque, IA
Dubuque Lutheran School K-5 Helps adult immigrants learn English, prepare for the
563-588-0614 citizenship test, and connect with community resources.
2145 JFK Road, Dubuque, IA Volunteers needed as English tutors.
Website: www.dubuquelutheranschool.com Website: www.presentationlanterndbq.org
Dubuque Montessori School Two by Two Education

563-556-5101 563-513-0059
2605 Pennsylvania Dubuque, IA 470 W. 4th St., Dubuque, IA
Email: office@dubuquemontessori.org or
Website:http://www.dubuquemontessori.org Teaching character focused lessons on fairness, kindness,
respect, responsibility, cooperation, and empathy to all
Holy Family Catholic School Office Dubuque public and parochial schools at no charge.
563-582-5456 Volunteer Opportunities: Assemble school kits and school
2005 Kane Street, Dubuque, IA materials. Contact at info@twobytwoeducation.org
Website: www.holyfamilydbq.org Email: info@twobytwoeducation.org
Website: http://www.twobytwoeducation.org/
NICC Downtown Center
563-557-8271 Western Dubuque Community
700 Main Street, Dubuque, IA
School District
College courses, ESL, and HSED: call ext. 100. 563-744-3885
405 3rd Avenue NE Farley, IA
Certifications and Professional Development: Website: www.wdbqschools.org
call ext. 380. Website: www.nicc.edu
Junior Achievement of the Heartland

563-513-1865
Schmid Innovation Center, Millwork
District 900 Jackson Street, LL5-2F, Dubuque, IA
To inspire and prepare young people to succeed in a global

economy. Email: stephanie.ludovissy@ja.org
Website: http://jaheartland.org/
23
EDUCATION: POST-SECONDARY
EDUCATION: POST-SECONDARY
Re-Engagement Center Classes at NICC

Michael SmithRe-engagement Coach Adult Basic Education (ABE) (NICC)
563-580-3247 Classes are vocationally based and designed for students
msmith@dbqschools.org with learning challenges and disabilities who want to build
on their current skills.
Temwa PhiriRe-engagement Coach
563-513-7286 Day: Wednesday
tphiri@dbqschools.org Time: 4:30 to 6pm
Room: 102
Re Entry for young adults to get access to obtain
GED/HSED. Dropout prevention and assistance to students English for Speakers of Other Languages (ESOL)
to get access to obtain their High School Diploma. Offers to help non-native students learn and/or improve
their English language skills in reading, writing, listening,
Northeast Iowa Community College and speaking.
Website: https://www.nicc.edu/
Multi-Level ESOL
Dubuque Center Day: Monday and Wednesday
Check for current class time after December 2016.
563-557-8271, ext. 100 Time: 5:30pm-8:30pm
700 Main St., Suite 1, Dubuque, IA Room 007
Hours: English and Technology
Monday Thursday, 7 am 9 pm Day: Tuesday and Thursday
Friday, 7 am 3 pm Time: 9:00 am-10:30 am
2nd and 4th Saturday, 8 am 1 pm Room: 206
Town Clock Business Center High School Equivalency Diploma (HSED) in Spanish
563-557-8271 or 888-642-2338 Provides those who did not finish high school the
680 Main St. Dubuque, IA opportunity to earn a diploma from the State of Iowa.
Hours: Monday Friday, 8 am 5 pm Students must be fluent Spanish speakers. The HSED
is now offered in place of the GED.
Peosta Campus
563-556-5110 or 800-728-7367 Day: Monday and Wednesday
8342 NICC Drive, Peosta, IA Check for current class times after December 2016
Hours: Monday Thursday, 6:30 am 10 pm Time: 5:30pm-8:30pm
Friday, 6:30 am 6:15 pm Room 007
High School Equivalency Diploma in English

Provides those who did not finish high school the
opportunity to earn a diploma from the State of Iowa.
(The HSED is the now offered in place of the GED.)
Call to inquire about the next scheduled orientation and
class session.
24
EMPLOYMENT SERVICES
EMPLOYMENT SERVICES
AARP Employment/Senior employment Labor Ready

888-687-2277 563-556-0400
1798 Central Avenue, Dubuque, IA
Provides employment services for persons 55 and older at
no cost. Website: www.aarpworksearch.org Labor Ready puts people to work in good jobs with great
companies across the United States and Canada. Together,
Express Employment we help our customers get work done.
563-583-1600 Website: www.laborready.com
1701 John F. Kennedy Road, Dubuque, IA
Sedona Staffing Services
One of the top staffing companies in the U.S. and Canada. 563-556-3040 or 563-585-1220
Every day, we help people find jobs and provide workforce 2065 Holiday Drive, Dubuque, IA
solutions to businesses. Express has more than 760
franchise locations that provide a full range of employment Our full service Staffing Firm specializes in industrial,
solutions. Website: www.expresspros.com clerical, and professional recruiting. We offer customized
skill assessments and screening for temporary, temp to
Goodwill Employment Services hire, contract, and direct hire jobs.
563-583-8859 Website: www.careerpros.com
2121 Holiday Drive, Dubuque, IA
USA Staffing
Qualified individuals are 17 years or older, disabled, 563-588-8681
unemployed, and approved for program funding. 3345 Hillcrest Road, Dubuque, IA
Website: www.gwneia.org
A small job training and employment agency in Dubuque,
Iowa Vocational Rehabilitation Services Iowa. It opened in 2008 and now has an estimated
563-588-4697 $140,000 in yearly revenue and approximately
2600 Dodge Street, Suite NW2, Dubuque, IA 2 employees. Website: www.Qpsemployment.com
Wide variety of services to help persons with disabilities Samaria Neely at NICC
become employed. Website: www.ivrs.iowa.gov 563-557-8271
Dubuque Center Email: neelys@nicc.edu
IowaWORKS Outreach Success Coach
1-866-239-0843
680 Main Street, 2nd floor, Dubuque, IA
Hours of operation: 8:30-4:30 M, Tu, Th, Fri 9-4:30 Wed
Employment Services available during hours of operation

or by accessing our website. Free employment workshops
are available on a daily basis stop in to get registered.
Unemployment questions are answered via appointment,
call or Email: UIClaimshelp@iwd.iowa.gov
Website:https://www.iowaworkforcedevelopment.gov/
25
ENVIRONMENT & FINANCIAL ASSISTANCE

ENVIRONMENT
Green Iowa Americorps

563-690-6032
Many Volunteer Opporunities call or
Email: greeniowaDB@gmail.com
Website: www.greeniowaamericorps.org/
FINANCIAL ASSISTANCE
American Red Cross of the Tri-States Department of Human Services

Disaster Assistance only 563-557-8251
563-583-6451 799 Main Street, 4th Floor, Nesler Center, Dubuque, IA
2400 Asbury Road, Dubuque, IA
Applications available for FIP (Family Investment Program),
Relief to victims of natural disasters including house fire, Food Stamps, Title 19 card, and child care subsidy.
flood, tornadoes, and helps people prevent, prepare for, Website: www.dhs.state.ia.us
and respond to emergencies. Volunteer Opportunities:
Disaster services volunteers, administrative volunteers, Dubuque County Commission on
blood services volunteers. Call 563-583-6451 or go to
the website. Website: www.redcross.org/local/iowa
Veteran Affairs/General Assistance
563-589-7840
City of Dubuque Housing and Community 36 East 8th Street, Dubuque, IA
Development Department Assist veterans and veteran families with rent, utilities,
563-589-4230 medical, burial, and special needs, file disability and
350 West 6th Street, Suite 312, Dubuque, IA pension claims for VA
Sustainable living, rental assistance, family self-sufficiency, General Assistance referrals from Operation New View are
Dubuque Circles Initiative, HCV homeownership, Special needed in order to make an appointment for rent, utilities,
Needs Assistance Program. medical, burial expenses to eligible persons.
Website: www.cityofdubuque.org Website: www.dubuquecounty.org/VeteransAffairs
Consumer Credit Counseling Dubuque Cultural Key Card

Service of NE IA Operation New View CAA Dubuque County Outreach
563-582-3885 or 866-720-9049 563-556-5130
419 North Grandview, Dubuque, IA 1473 Central Ave, Dubuque, IA
Credit Counseling, first time home buyer education, budget This Key Card is a multi-organizational project to benefit
and housing education, bankruptcy, bill pay, financial residents of Dubuque County. Residents who qualify for the
literacy training. Website: www.cccsia.org Key Card will gain unprecedented access to the cultural
offerings of Dubuque, for free or discounted admission.
Website: http://iowacommunityaction.org/programs_
services/index_Operation_New_View.cfm
27
Habitat for Humanity People in Need (P.I.N)

563-556-2195 563-581-7995
2790 Ethel Avenue, Dubuque, IA 2155 University Avenue, Dubuque IA
Volunteers help build or renovate homes for purchase by PIN is an organization run totally by volunteers. Assists
families with limited income; the family is expected to help those temporarily in need by offering limited help in
with the project and is responsible for house payments. exceptional circumstances through direct payments to
Elaine Mitchell 563-588-1691@ diettou@gmail.com clients creditors - for rent, utilities, medical, and other
Website: www.habitatdubuque.org basic needs. Website: www.dacuonline.org
Heating Assistance Program Social Security Administration

with Operation New View 877-405-3650 (Local)
563-556-5130 800-772-1213 (National)
1473 Central Avenue, Dubuque IA 1635 Associates Drive, Suite 101, Dubuque, IA
Website: www.operationnewview.org
Application for supplemental security income (SSI), social
Information & Referral/2-1-1 Services security retirement, social security disability (SSDI) and
survivor benefits.
Dial 2-1-1, 319-739-4211 or 866-469-2211 Website: www.socialsecurity.gov
Free information and referral services for all basic
immediate needs such as food, clothing and shelter, calls
Society for Special Needs
are confidential Coordinated through VNA and Crescent Community Health
Center 563-690-2884 referral or 563-557-7396
ISU Extension Office Mailing address: In Care of Patrice Lambert
563-583-6496 13047 City View Dr., Dubuque, IA
14858 West Ridge Lane, Suite 2, Dubuque, IA
Must be a Dubuque County Resident. Provides assistance
Information on family financial management, family, to individuals who need health related services
nutrition, horticulture and youth programs.
Website: www.extension.iastate.edu/
AARP Foundation Dubuque Tax-Aide
Operation New View Volunteer Opportunities: Tax volunteer, client facilitator,
bilingual speakers.
563-556-5130 Email: DubuqueTaxAide@gmail.com
1473 Central Avenue, Dubuque, IA Website: http://www.aarp.org/aarp-foundation/
get-involved/
Free income tax preparation services, financial literacy
classes, and utility/heat assistance for persons with limited
incomes, Head Start program, and other programs.
Volunteer Opportunities:
Contact Hobie Wood 563-556-5130 ext 14
Referral from a social service agency or church must be

made in order to receive assistance, a program of Dubuque
Area Congregation United, provides assistance in paying
utility bills, rent, and other bills on a temporary or emer-
gency basis. Website: www.operationnewview.org
28
FOOD & NUTRITION

FOOD & NUTRITION
Dubuque Area Labor Harvest Multicultural Family Center Food Pantry

563-583-3933 563-582-3681
423 West Locust Street, Dubuque IA 1157 Central Avenue, Dubuque, IA
Food provided once a month from 7:30am-9:30am, must Hours: Every 3rd Friday of the month 2pm-5pm
have an ID and a box. On Saturdays when food is not given Website: www.mfcdbq.org
out, breakfast is held from 7am-8:30am, offered 3 times
a month. New Life Food Pantry
Website: http://www.foodpantries.org/ci/ia-dubuque 563-556-5090
835 S. Grandview Heights, Dubuque, IA
Dubuque County Commission on
Veteran Affairs/General Assistance Must verify no other pantry is being utilized, referral
563-589-7840 from social service agency is required. Two Thursdays
36 East 8th Street, Dubuque, IA per month.
Website: http://www.foodpantries.org/ci/ia-dubuque
Rent and utility assistance (in the form of a loan from
Dubuque County repayment required within 2 years) Northeast Iowa Area Agency on Aging:
for veterans and non-veterans, provide food vouchers to Meals on Wheels
veterans and their families. 563-543-7065
Website: http://dubuquecounty.org/veterans-affairs/ Ecumenical Tower 250 W. 6th Street, Dubuque, IA
or Alverno 3525 Windsor Avenue, Dubuque, IA
Dubuque Food Pantry
563-583-4440 NEI3A connects older adults, caregivers and persons
1598 Jackson Street, Dubuque, IA with disabilities to the services they need to remain
independent. Email: khinz@nei3a.org or
Free food for families who can show a need, must be Website: http://www.nei3a.org
referred by a social service agency, hospital, or religious
institution, people can receive food once every 60 days. Platteville Food Pantry
Website: http://www.foodpantries.org/ci/ia-dubuque 608-778-8572
Lutheran Church of Peace
Food Stamps 1345 N. Water Street, Platteville, WI
Department of Human Services
563-557-8251 Hours: 1st, 2nd, 4th, and 5th Thursday of the month
799 Main Street, 4th floor Nesler Centre, Dubuque, IA 9am-12:30pm and 3rd Thursday of the month 5:30-7pm
Website: www.dhs.state.ia.us
Salvation Army
Hope House Catholic Worker 563-556-1573
563-582-9079 1099 Iowa Street, Dubuqu,e IA
1592 Locust Street, Dubuque, IA
Monday 4pm-7pm; Tuesday-Friday 10am-3pm Emergency food pantry, senior center for individuals
Closed Saturday over 50.
Free Meals Sunday and Monday. Volunteer Opportunities: Scenic Valley Area on Aging
Hospitality: greeting visitors and answering phone, (563) 588-3970
preparing and serving meals on Sunday and Monday, 2728 Asbury Rd Ste 430, Dubuque IA
carpentry, electric, and painters. Contact email:
dbqcatholicworker@gmail.com or call 563-582-9079. Need a description of services that include meals on
wheels www.nei3a.org/
29
FOOD & HEALTH CARE
FOOD & NUTRITION
St. Stephens Food Bank Voucher Center and Food Pantry. Fills vouchers, which are
563-557-7474 brought to the store by the client. It is open on Tuesdays,
43145 Cedar Crest Ridge Dubuque, IA Thursdays and Saturdays, from 9:00am to 12 Noon.
Volunteer Opportunities: Volunteers are needed to operate
To end hunger in the tri-states through a community effort. the Voucher Center.
Hours: Monday 8 am- 4 pm, Tuesday 8 am- 4 pm,
Wednesday 8 am- 11 am, Friday 8 am- 11 am. Women, Infants & Children (WIC)
Free/reduced price meals, applications need. Available through Hillcrest Family Services
Email: kathy@ststephensfoodbank.org 563-557-4444
St. Vincent De Paul Voucher Center
and Food Pantry Location in Clinton: 563-243-9329
563-584-2226 ext. 203
1351 Iowa Street, Dubuque, IA Nutrition program serving pregnant or postpartum
women and infants/children under the age of 5.
HEALTH CARE
Affordable Healthcare Clarity Clinic

Need Info - Kelly McMahon 563-556-5250 or 563-557-3123
3365 Hillcrest Road, Dubuque, IA
Advanced Wellness Center, PC
563-556-6292 Free pregnancy test, free STD test, free ultrasounds,
2442 Meinen Court, Dubuque, IA boundaries education, abstinence education, post abortion
www.advancedwcdbq.com counseling, and parenting classes.
Website: www.clarityclinic.com
Alzheimers Association
563-589-0030, Emergency: 800-272-3900
Compass to Care
2728 Asbury Road, Suite 515, Dubuque, IA 563-231-0458
Schmid Innovation Center
Education, support and services to those suffering with 900 Jackson St., Suite LL5-2H Dubuque, IA
dementia, their families and caregivers.
Website: www.alz.org/greateriowa Volunteer Opportunities: Office volunteers go to website
and click on volunteer tab.
American Red Cross Website: http://compasstocare.org/
Email: info@CompassToCare.org
563-583-6451
Online babysitting training, First-aid, CPR and water safety

training. Website: www.redcross.org/local/iowa
30
HEALTH CARE
HEALTH CARE
Crescent Community Health Center Mercy Medical Center

563-690-2850 563-589-8000
1789 Elm Street, Dubuque, IA 250 Mercy Drive, Dubuque, IA
Providing high-quality, respectful and affordable medical We serve together in the spirit of the Gospel as a
and dental care to improve the health and well-being of our compassionate and transforming healing presence within
community. Crescent accepts Medicaid, Medicare, most our communities. Website: www.mercydubuque.com
private insurances and has a sliding fee scale available to
those who are uninsured. Appointment is required.
Website: http://crescentchc.org/ Mercy Medical Center Dyersville
563-875-7101
Dubuque County Veterans Affairs: 1111 Third Street SW, Dubuque, IA
Outpatient Clinic
563-588-5520 or 800-273-8255 (hotline) We serve together in the spirit of the Gospel as a
200 Mercy Drive, Suite 106, Dubuque, IA compassionate and transforming healing presence
within our communities.
Primary medical care services available to eligible tri-state Website: www.mercydubuque.com/dyersville
area veterans. Volunteer Opportunities: Go through the
Iowa City VA hospital. Unitypoint Medical Center
563-582-1881
Grand River Medical Group 350 North Grandview Avenue, Dubuque, IA
has physicians with a variety of specialties including radiol-
ogy, cardiology, oncology, dermatology, endocrinology & Volunteer Opportunities: Babka Surgery Clerks, Customer
others.grandrivermedicalgroup.com/ Service Representatives,Newspaper and Mail delivery,
Clerical support, Special projects/mailing, Eucharistic
Hillcrest Family Services Clinic Ministers, SHIPP (Senior Health Insurance Information
Program Call (563) 589-2643 or email: to get started)
563-583-6431 Website: www.unitypoint.org
Family Planning services, physicals, STD testing/treatment,

Unified Therapy
HIV testing and education, breast and cervical cancer 563-583-9730
screening, and pregnancy tests. 4121 Pennsylvania Ave, Dubuque IA
Website: http://hillcrest-fs.org/
A pediatric-focused outpatient clinic offering physical,
Hillcrest Mercy Maternal Health Center occupational, and speech-language therapy.
www.unifiedtherapy.com
563-589-8595
200 Mercy Drive, Professional Arts Plaza, #102,
Dubuque, IA
Visiting Nurse Association (VNA)
Prenatal care and delivery of babies 563-556-6200
Website: www.hillcrest-fs.org 1454 Iowa Street, P.O. Box 359, Dubuque, IA
Hospice of Dubuque To meet public health needs one person, one family, one
community at a time. Home care and homemaking for the
563-582-1220 elderly, immunization clinics and lead testing for children
1670 JFK Road, Dubuque, IA up to age 18, confidential HIV testing, sliding fee scale or
no fee for services If you would like to volunteer at the VNA,
Providing compassionate care for the terminally ill and their please contact VNA at: (563) 556-6200.
loved ones since 1983. Website: www.unitypoint.org
Website: www.hospiceofdubuque.org
Medical Associates
Need Info
31
HOMELESS
HOMELESS
Almost Home-Guest House Habitat for Humanity

563-583-6572 563-556-2195
1276 White Street, Dubuque, IA 2790 Ethel Avenue, Dubuque. IA
St. Johns Lutheran Church provides overflow shelter Volunteers help build or renovate homes for purchase by
for single men. families with limited income; the family is expected to help
with the project and is responsible for house payments.
Volunteer Opportunities: Go to www.volunteermatch.org Volunteers are always needed for other ongoing Habitat
Website: www.almosthomedbq.org building projects, especially on Mondays and Tuesdays.
Elaine Mitchell 563-588-1691 diettou@gmail.com
Continuum of Care-Special Needs Website: www.habitatdubuque.org
Assistance Program or COC-SNAP
563-258-9187
Hillcrest Family Services: PATH
563-588-0605 Ext. 203
COC-SNAP is a Permanent Supportive Housing Program 220 West 7th Street, Dubuque. IA
in the Dubuque Community that serves those who are
chronically homeless and who have a diagnosed mental Funds for homeless persons or at imminent risk for
health or substance abuse issue. For more information becoming homeless with serious mental illness,
about the program someone can contact Amanda, the case co-occurring disorders or substance use disorder.
manager at 563-258-9187 or email ahohmann@ecia.org http://hillcrest-fs.org/services/homelessness/
Dubuque Community YMCA/YWCA Hope House

563-556-1100 563-582-9079
35 N. Booth, Dubuque, IA 1592 Locust Street, Dubuque. IA
Emergency safe shelter to individual domestic violence Overnight shelter for single men, provides hospitality for
victims as well as victims with children for up to 30 days those in need during day-time hours: 10am-8pm,
Website: www.dubuquey.org community meals on Sundays and Mondays.
Dubuque Rescue Mission Teresa Shelter

563-583-1394 563-690-0086
398 Main Street, Dubuque, IA 1111 Bluff Street, Dubuque. IA
Shelter and counseling for adult men and public meals, The shelter is designed for homeless women of all ages,
check in time from 5pm-8pm. Volunteers needed to with or without children ages up to 17 years old, closed
serve/cook meals and work in thrift store. twice a day 12pm-1pm and 4pm-5pm.
Website: www.dbqrescue.org Website: www.openingdoorsdbq.org
First Congregational Church

United Church of Christ
563-582-3648
255 W 10th St, Dubuque, IA
Cafe sessions and volunteer opportunities.

Website: http://www.1stcongucc.org/calendar.html
33
HOUSING
HOUSING
Alverno Apartments Inc. Continuum of Care-Special Needs

563-582-2364 Assistance Program or COC-SNAP
3525 Windsor Avenue, Dubuque, IA 563-258-9187
One-bedroom apartments for low-income elderly. COC-SNAP is a Permanent Supportive Housing Program
Website: https://www.mercyhousing.org/ in the Dubuque Community that serves those who are
chronically homeless and who have a diagnosed mental
Catholic Charities Housing health or substance abuse issue. For more information
Carter Plaza about the program someone can contact Amanda, the case
563-556-5125 (Steve) manager at 563-258-9187 or email ahohmann@ecia.org
2520 Carter Rd., Dubuque, IA
The Davis Place
An affordable family 8 unit, 2 family room. Providing 563-599-4077
assistance to low and moderate households with 1909 Johnson Street, Dubuque, IA
challenges. Single rooms available for men.
Website: https://www.catholiccharitiesdubuque.org/
Kennedy Park West

Diamond Senior Apartments
563-556-5125 (Steve) 563-552-2271
2671 Owen Ct., Dubuque, IA 1401 Wingate Dr, Dubuque, IA
An affordable family housing of a 73-unit, 1-3 bedroom, One bedroom rent is $610 and two bedroom rent is
family apartment complex located in Dubuques west end $725.Amenities include exercise room, community room
district. Volunteer Opportunity: Maintenance around the with full kitchen, computer room, underground parking,
garden. and resident garden.
Website: https://www.catholiccharitiesdubuque.org/ Website: http://www.paramark.us/search-results/
diamond-senior-apartments/
Ecumenical Tower
563-556-8476 (Matthew) ECIA/East Central Intergovernmental
250 W 6th Street, Dubuque, IA Association
563-556-4166 or 800-942-4648 Iowa
An affordable family 88 unit and one bedroom/disabled 7600 Commerce Park, Dubuque, IA
adult apartment complex located in downtown Dubuque.
Subsidized/ income based. Volunteer Opportunity: For elderly and low income families, public housing/rental
visiting the seniors who are disabled. assistance. Website: www.ecia.org
Website: https://www.catholiccharitiesdubuque.org/
Habitat for Humanity
Cedar Valley Friends of the Family 563-556-2195
Domestic Violence/Sexual Assault 24 Hour Crisis Line 2790 Ethel Avenue, Dubuque, IA
563-590-0537 or 800-410-7233
1900 John F Kennedy Rd, Dubuque, IA Volunteers help build or renovate homes for purchase by
families with limited income; the family is expected to help
Emergency shelter, housing assistance, case management, with the project and is responsible for house payments.
and advocacy services. Volunteer Opportunities Call: Elaine Mitchell 563-588-1691 diettou@gmail.com
1-800-410-7233 ext 205 talk to Stanley Website: www.habitatdubuque.org
Website: www.cvfriendsofthefamily.org/
Heartland Boarding House
City of Dubuque Housing Services 563-583-0635
563-589-4230 1266 Jackson Street, Dubuque, IA
350 West 6th Street, Suite 312, Dubuque, IA
Website: www.cityofdubuque.org Single room occupancy rooms for rent for the week,
2 weeks, or monthly.
34
HOUSING
HOUSING
Henry Stout Senior Apartments Mt. Pleasant Home

563-557-2079 563-542-1590
9th Iowa Street, Dubuque, IA 1695 Mt. Pleasant St, Dubuque, IA
1 and 2 Bedroom apartment subsidized housing for elderly Provides a nurturing, home-like environment for those
and disabled with limited income. Allows pets under with limited financial resources or support through the
15 lbs. and a $300 charge. promotion of socialization and community living.
Website: http://affordablehousingonline.com/ http://mtpleasanthome.org/about-us-mission/
Hillcrest Apartments People in Need (P.I.N.)

563-556-9430 563-581-7995
3290 Hillcrest Road, Dubuque, IA 2155 University Avenue, Dubuque, IA
Subsidized Housing for families on limited income. PIN is an organization run totally by volunteers. Assists
those temporarily in need by offering limited help in
Manasseh House Apartments exceptional circumstances through direct payments to
563-557-4450 clients creditors, for rent, utilities, medical and other
2080 Elm Street, Dubuque, IA basic needs. Website: http://www.dacuonline.org/
Permanent Supportive Housing for homeless single men, Sheridan Village

rent includes all utilities, community kitchen. 563-557-7706
3260 Getty Terrace, Dubuque, IA
Maria House
563-582-6286 Subsidized housing for families on limited income.
1561 Jackson Street, Dubuque, IA
St. Marys Apartments
Women alone or with children, who are in need of 563-583-7678
transitional housing and related support services. 2955 Kaufmann Avenue, Dubuque, IA
Referrals Only. Children up to age 17.
Website: www.openingdoorsdbq.org 1 bedroom apartment subsidized housing for elderly
and disabled with limited income.
Mercy Housing
563-583-9653
90 Main Street, Dubuque, IA
Affordable housing to seniors, individuals, and families

with low to moderate income.
35
HUMAN TRAFFICKING & IMMIGRATION
HUMAN TRAFFICKING
Cedar Valley Friends of the Family Volunteer Opportunities: Volunteer Need 1-assistance with
563-590-0537 or 800-410-7233 an anti-human trafficking awareness walk in October.
1900 John F Kennedy Rd, Dubuque, IA 52002 Volunteer Need 2- prayer partners to support our
ministries, especially during speaking engagements and
Human Trafficking services for survivors of labor/sex outreach work. Contact: Suzanne Wright.
trafficking services include comprehensive advocacy Email: executivedirector@setfreedubuque.org
services, housing, shelter, outreach, and prevention Website: http://setfreedubuque.org
education.
Volunteer Opportunities Call: Sisters of Charity-BVM
800-410-7233 ext 205 talk to Stanley 563-588-2351
Website: www.cvfriendsofthefamily.org/ 1100 Carmel Drive, Dubuque, IA
Set Free If you would like to make a donation to the Coalition, send
563-451-7914 payment to: Sisters of Charity, BVM, Attn: Coalition Against
P.O. Box 81 Dubuque, IA Human Trafficking.
People available to speak about many aspects of human

trafficking, access to volunteers trained in immediate
victims assistance, and network with other agencies for
formal counseling and sheltering needs.
IMMIGRATION
Catholic Charities Presentation Lantern Center

Need Info 563-557-7134
Suite LL5-1, 900 Jackson St, Dubuque, IA
To offer hospitality, educational opportunities and

advocacy to adult immigrants, especially women, who
are striving to better their lives. Volunteer Opportunities:
Become a tutor of English language learners, companion
children while their parents study English, assist
newcomers in developing life skills in a new culture:
such as cooking, shopping and direction-determining;
celebrate with students and other volunteers at social
events. Website: https://presentationlanterndbq.org
36
LGBTQ+
LGBTQ+
Co-dubuque LGBT+ Families and Allies Support Group

563-213-4119 (fomerly PFLAG)
1900 JFK Road, Dubuque, IA A community gathering for friends, families, and allies of
the LGBT+ community. Meetings are quarterly at MFC.
Co is a community network of passionate people who want Meetings quarterly at MFC.
to catalyze and sustain an affirming community for LGBTQ+
community members and families. Where anyone can be Questions can be directed to the MFC main line:
safe, informed, and respected. Our volunteers dedicate 563-582-3681
their skills, talents, and resources to the network.
Website: http://www.codbq.org
LGBT+ Youth Network
LGBTQIA Social Group The LGBT+ Youth Network meets weekly to provide a
supportive environment for local youth who identify as
Contact through, lesbian, gay, bisexual, transgender, queer or questioning.
https://www.facebook.com/groups/1008336015890423/ Open to young adults, ages 14-23.
or http://www.codbq.org
Questions can be directed to the MFC main line:
Multicultural Family Center 563-582-3681
Seeking a greater level of inclusivity, engagement and
harmony that will give everyone who lives here one more Ongoing program every Thursday at MFC
reason to love Dubuque. from 4:30 pm - 6:30 pm
Website: https://www.mfcdbq.org/programs/
Questions can be directed to the MFC main line: social-support-advocacy-groups/lgbt-youth-network
563-582-3681
Loras College Alliance
Alphabet Soup: The Loras College Alliance is a student-led organization
LGBTQ+ Adult Support Group which seeks to extend hands of cooperation between
A safe, supportive, and inclusive space for LGBTQ+ adults gay and straight students who desire equality.
to share and connect. Open to adults 18 and up. Meetings
on Tuesdays at 6pm at MFC. Out in Proud
563-556-0699
Questions can be directed to the MFC main line: 909 Main St. Suite 505 Dubuque, IA
563-582-3681
A place to talk about issues, events, and all things affecting
the Dubuque and surrounding Gay Communities.
LGBTQ+ Families Group The Organization that brings you Gay Pride.
For families with parents who identify as LGBTQ+, or
LGBTQ+ individuals/couples who are considering UWP LGBTQ Support Group
becoming parents. Group meets second Friday every University Counseling Services facilitates a support group
other month. twice per month for LGBTQ students. A safe, respectful
environment is offered to process issues of concern, worry,
Register online at website and questions or hope. Group meets bimonthly.
can be directed to the MFC main line: 563-582-3681
Contact: Deirdre Dalsing @ dalsingd@uwplatt.edu
Website:www.mfcdbq.org/programs/social-support- Website: https://www.uwplatt.edu/counseling-
advocacy-groups/lgbtq-families-group services/lgbtsafe-zone
37
LEGAL ASSISTANCE
LEGAL ASSISTANCE
Child Support Recovery Unit, DHS Iowa Legal Aid

563-557-7113 563-588-4653 or 800-942-4619
960 Main Street, Dubuque, IA 799 Main Street, Suite 280, Nesler Center, Dubuque, IA
Paternity of children and enforcement of child support. Free legal advice and counseling serving low-income
individuals in a variety of civil matters.
Dubuque County Attorneys Office Website: www.iowalegalaid.org
563-589-4470
720 Central Avenue, Dubuque, IA Jail Diversion Community
Website: www.dubuquecounty.org Treatment Coordinator
563-557-7244 Ext. 5259
Dubuque Dispute Resolution Center 745 Main St, Dubuque, IA
563-589-4395
1300 Main Street Free, Dubuque, IA Nate Duccini, the Community Treatment Coordinator,
assists individuals with past or present involvement in
Mediation services to city residents who have neighbor the criminal justice system to obtain mental health and
disputes. substance abuse services. This includes referral for
mental health and substance abuse counseling,
Drug Courts medication management, supportive living program,
Need Info and other structured living arrangements.
Legal Hotline for Older Iowans

Human Rights Department 800-992-8161
563-589-4190
1300 Main Street, Dubuque, IA A project of Iowa Legal Aid that provides legal advice and
other service to Iowans 60 and older.
Helps community members understand cultural Website: www.iowalegalaid.org
differences and handle conflict across those differences
to create a safer, civil and inclusive community.
Website: www.cityofdubuque.org
39
LIBRARIES
LIBRARIES
Carnegie Stout Public Library Dubuque County Library:

563-589-4225 Epworth Branch
360 West 11th Street, Dubuque, IA 563-876-3388
Website: www.dubuque.lib.ia.us 110 Bierman Road, Epworth, IA
Volunteers apply online Website: www.dubcolib.lib.ia.us
Cascade Public Library Dubuque County Library:

563-852-3222
301 1st Avenue West, Cascade, IA
Farley Branch
Website: www.cascade.lib.ia.us 563-744-3371
405 3rd Avenue NE, Farley, IA
Colesburg Public Library Website: www.dubcolib.lib.ia.us
563-856-5800
220 Main Street, Colesburg, IA
Dubuque County Library:
Website: www.colesburg.lib.ia.us Holy Cross Branch
563-870-2082
Dubuque County Library: 895 Main Street, Holy Cross, IA
Asbury Branch Website: www.dubcolib.lib.ia.us
563-582-0008
5290 Grand Meadow Drive, Asbury, IA
James Kennedy Public Library
Volunteers apply online. 563-875-8912
Website: www.dubcolib.lib.ia.us 320 1st Avenue East, Dyersville, IA
Website: www.dyersville.lib.ia.us
41
MENTORING
MENTORING
Dyersville Campaign for Grade Level Reach & Rise Mentor Program of the
Reading (Grant Co) Dubuque Community YMCA/YWCA
563-875-2311 or 563-927-4141 563-556-3371 ext 41
1100 16th Ave Ct SE, Dyersville, IA 35 N Booth St., Dubuque, IA
Focuses on an important predictor of school success Our Y is pleased to offer the Reach & Rise Mentoring
and high school graduationgrade-level reading by the Program in the Dubuque community. Reach & Rise is a
end of third grade. National YMCA program designed to build a better future
Website: http://www.dyersville.org/grade-level-reading for youth by helping them reach their full potential through
the support of caring adults. Reach & Rise supports
Mentor Dubuque youth ages 6 to 17 who lack role models and are in
563-845-0768 communities challenged by poverty, crime and
2005 Asbury Rd., Dubuque, IA single-parent households, among other social issues.
Recruit adult volunteers and match each adult with a Volunteer Opportunities: Mentor Requirements: 21+ years
youth in the community who is in need of a mentor. old, complete a background check and 15 hours of
Website: www.hillcrest-fs.org training, be able to meet with mentee once per week for
1 - 3 hours. To get involved call 563-556-3371.
St. Marks Youth Enrichment
563-582-6211 Ext. 102
Student Mentoring Dubuque
1201 Locust Street, Dubuque, IA Community Schools
563-552-3656
Summer program, before and after school programs, 2300 Chaney Road, Dubuque, IA
serving Dubuque, Peosta, and Dyersville.
Website: www.stmarksyouthenrichment.org The mentor provides consistent support, guidance, and
concrete help to a student who is in need of a positive role
model.
Website: http://www.dbqschools.org/district/programs/
student-mentoring/
43
NURSING HOMES
NURSING HOMES
Bethany Home Manor Care Health Services

563-556-5233 563-556-1161
1005 Lincoln Avenue, Dubuque, IA 901 West 3rd Street, Dubuque, IA
Website: www.bethanyhomedubuque.org
Acute care, long term care, therapy. Volunteers contact
Dubuque Specialty Care Activities Director.
563-556-0673 Website: www.4558CR-manorcare.com
2935 Kaufmann Ave, Dubuque, IA
Oak Park Place
Rehabilitation services, skilled nursing, long term care, 563-585-4900
hospice care. Volunteers welcome. 1381 Oak Park Place, Dubuqu,e IA
Website: www.careinitiatives.org
Independent living, assisted living, two memory care units.
Eagle Point Place Website: www.oakparkplace.com
563-690-1900
2700 Matthew John Drive, Dubuque, IA Shady Rest Care Center
Volunteers welcome. 563-852-3277
Website: www.enlivant.com 701 Johnson Street NW, Cascade, IA
PO Box 130
Ennoble Skilled Nursing and
Rehabilitation Center Nursing and rab facility long term and short term care and
dementia unit activities with residents serve communion
563-557-1076 play games. Volunteer Opportunities call 563-852-3277.
2000 Pasadena Drive, Dubuque, IA
Volunteers welcome.
Website: http://www.emccdbq.com
Stonehill Franciscan Services
563-557-7180
Hawkeye Care 3485 Windsor Avenue, Dubuque, IA
563-583-6447 Faith-based not-for-profit 501c3 offering a continuum
4885 Asbury Road, Dubuque, IA of quality lifetime care services including memory and
Website: www.hawkeyecare.com dementia care, long-term care, short-term rehabilitation,
skilled nursing, independent and assisted living
Luther Manor apartments and villas, therapy services, and a state-of-
563-557-7662 the-art wellness center. Volunteers welcome.
3131 Hillcrest Road, Dubuque, IA Website: www.stonehilldbq.com
5284 Grand Meadow Dr., Dubuque, IA
Sunnycrest Manor
Enriching lives through a continuum of quality services, 563-583-1781
guided by Christian love and compassion. 2375 Roosevelt Street, Dubuque, IA
Website: www.luthermanor.com
Volunteers contact Activities Director.
Website: www.sunnycrestmanor.org
44
PREGNANCY
PREGNANCY
Birthright Lifehouse
563-556-1991 563-513-1988
800-550-4900 (Emergencies) P.O. Box 1691 Dubuque, IA
Life House Ministries is a Christ-centered maternity home
Counseling to married and single women who are for women in crisis pregnancies facing life without love,
pregnant, free pregnancy testing, and provides infant or support, and a place to call home.
maternity clothing and diapers. Website: www.birthright.org Email: info@lifehouseministry.org
The Clarity Clinic Marys Inn Maternity Home

563-556-5250 or 563-557-3123 563-552-6288
3365 Hillcrest Road, Dubuque, IA P.O. Box 3338 Dubuque, IA
Free pregnancy test, free STD test, free ultrasounds, Marys Inn is a maternity home dedicated to the physical,
boundaries education, abstinence education, post abortion emotional, and spiritual well-being of single pregnant
counseling, and parenting classes. mothers and their developing babies.
Website: www.clarityclinic.com
For volunteer opportunities contact this Email:
Dubuque Co. Right to Life, Inc director@marysinnmaternityhome.org
563-556-5960 Website:https://marysinnmaternityhome.org
2205 Carter Road Dubuque, IA
Stepping Stones
A non-profit organization dedicated to preserving respect 563-557-3774
for human life from conception to natural death. 700 Locust St, Dubuque IA, Roshek Building
Volunteer Opportunities call or go to website.
Website:http://www.dcrtl.org/life-is/ Learning parental center. Volunteer Opportunities: In need
of mentoring and receptionist call Hope Church and
The Gabriel Project talk to Dave Clark
800-771-5790
Crisis pregnancy intervention. Women, Infants & Children (WIC)
Website: www.dubuquearchgabrielproject.com Available through Hillcrest Family Services
563-557-4444
Hillcrest Family Services Clinic 220 West 7th Street, Dubuque IA
563-583-6431
220 West 7th, Dubuque, IA Location in Clinton: 563-243-9329
Street Family Planning services, physicals, STD Nutrition program serving pregnant or postpartum women
testing/treatment, HIV testing and education, breast and and infants/children under the age of 5.
cervical cancer screening, and pregnancy tests. Website: www.hillcrest-fs.org
Website: http://hillcrest-fs.org/
Hillcrest Mercy Maternal Health Center

563-589-8595
200 Mercy Drive, Professional Arts Plaza, #102,
Dubuque, IA
Prenatal care and delivery of babies.

45
POVERTY & RECREATION
POVERTY
Operation: New View Community

Action Agency
563-556-5130
RECREATION
The American Legion lessons, playground program, special events, programs for
563-583-0306 persons with disabilities, recreation classes, open gym play
1306 Delhi, Dubuque, IA and day camps. Website: www.cityofdubuque.org
A fellowship of military veterans and their families
Distinctively Dubuque with NICC
Bell Tower Theatre & Event Center 563-557-8271 (ext. 380)
563-588-3377 680 Main St. Suite 100, Dubuque, IA
Free program offered for newcomers to experience
Dubuques theater offering plays, musicals, and other Dubuque with business and community solutions.
cultural offerings year round. Volunteer ushers needed, Website: www.nicc.edu/solutions
training provided. Website: www.belltowertheater.net
Dubuque Arboretum & Botanical Gardens
City Life 563-556-2100
563-589-4182 3800 Arboretum Drive, Dubuque, IA
1300 Main Street, 2nd Floor, Dubuque, IA
55 acres of meadows and woods which includes care-
Free program that provides community members to learn takers home, visitor center, botanic library, and Red
about different city services, grants, ways to be involved in McAleece Home Gardening Learning Center. Volunteer op-
city government. Website: www.cityofdubuque.org/citylife portunities
available. Website: www.dubuquearboretum.com
City of Dubuque Leisure Services
Leisure: 563-589-4263 Parks: 563-589-4262
Dubuque Bike Coop
Recreation: 563-589-4310 319-621-4455
2200 Bunker Hill, Dubuque, IA 2206 Central Ave, PO Box 293, Dubuque, IA 52001
Parks, tennis courts, swimming pool, softball fields, Non-profit community bike project to educate and provide
baseball fields, ice rinks, Bunker Hill Golf Course, provides people with reasonable means to get a bike. Volunteer
recreation programs that include adult sports league and Opportunities: In need of mechanics will train. Also helping
youth sports, provides cultural arts programs, swimming build their website and maintaining social media.
Email: dubuquebikes@gmail.com
46
RECREATION
RECREATION
Dubuque County Conservation Board Four Mounds

563-556-6745 563-556-1908
13606 Swiss Valley Road, Dubuque, IA 4900 Peru Rd, Dubuque, IA
Conservation Provides for nature, conservation, and To Preserve the natural, architectural and historical
environmental education programming in our parks and resources of the Four Mounds estate, Educate with
at the nature center. Volunteer opportunities available. hands-on opportunities for youth and our community,
Website: www.dubuquecounty.org/ Serve through leadership, stewardship, and innovative
partnerships. Email: inn@fourmounds.org
Dubuque County Fair Website: http://www.fourmounds.org/
563-588-1406
14569 Old Highway Road Dubuque, IA Grand Opera House
Email: dbqfair@dbqfair.com 563-588-1305
135 W 8th Street, Dubuque, IA
County fair once a year. Also holds many other events
throughout the year. Volunteer Opportunities: Many oppor- Offers opportunity to attend plays and concerts throughout
tunities for the various events. Go to Event tab on website the year. Volunteers needed for ushers and concession
and click on Volunteer at an Event. stand. Website: www.thegrandoperahouse.com
Website: http://www.dbqfair.com/
Heritage Trail with Dubuque County
Dubuque Museum of Art
563-557-1851
Conservation Board
701 Locust Street, Dubuque, IA 563-556-6745
Offers traveling art exhibitions and classes for adults and 26 mile green belt corridor following an abandoned
children. Volunteer opportunities available. railroad north of Dubuque at Rupp Hollow Rd to HWY 136
Website: www.dbqart.com in Dyersville, used for walking, biking, cross-country
skiing, and snowmobiling.
Dyer-Botsford Doll Museum Website: www.dubuquecounty.org/Conservation
563-875-2414
331 First Avenue East, Dyersville, IA
Julien Dubuque Monument
563-556-0620
Home of Dyersville founder restored Victorian features a Off Grandview and Julien Dubuque Drive, Dubuque, IA
rare revolving German Feather Christmas tree, German Located at the Mines of Spain Recreation Area
ornaments and includes a collection of over 2,000 dolls.
Mathias Ham House
Five Flags Center 563-557-9545
563-589-4254 2241 Lincoln Avenue, Dubuque, IA
Box office (toll free): 1-888-412-9758
405 Main Street, Dubuque IA 1856 mansion and an 1833 log cabin (Iowas oldest
building). Website: www.mississippirivermuseum.com
Offers opportunity to attend plays, concerts, and
sporting events throughout the year. Matter
Website: www.fiveflagscenter.com 563-556-0117
140 East 9th Street, Millwork District, Dubuque, IA
Website: www.matteradventures.com
47
RECREATION
RECREATION
Mines of Spain National Farm Toy Museum

563-556-0620 563-875-2727
8991 Bellevue Heights Rd, Dubuque, IA 1110 16th Avenue Court SE, Dyersville, IA
The area has been designated as a National Historic Offers an array of toys of interest to both serious
Landmark and one of Iowas Watchable Wildlife Areas, collectors and casual visitors.
it features the E.B. Lyons Interpretive Center which serves
as the Visitor Center and the Park Office. The Old Jail Museum
Website: http://www.minesofspain.org/ 563-557-9545
36 8th East Street, Dubuque, IA
Mississippi River Museum
563-557-9545 The 1857 jail exhibits the Dubuque County Historical
350 East 3rd Street, Dubuque, IA Societys most unique and interesting artifacts.
Website: www.mississippiriver.natgeotourism.com
William Woodward Discovery Center has five large aquari-
ums and other exhibits. Website: www.rivermuseum.com Rising Star Theatre Company
563-231-0110
Multicultural Family Center 1310 White St, Dubuque, IA
563-582-3681
1157 Central Avenue, Dubuque, IA Producing plays, musicals, and other educational
opportunities throughout the summer months, operating
Family events, computers open to the public, homework out of the historic Five Flags Theater, Dubuque.
help for students in the community, weekly teen night, Website: www.risingstartheatrecompany.com
variety of programs and events for the community at no
cost. Website: www.mfcdbq.org Storybook Hill Childrens Zoo
563-556-7410 or 563-588-2551
Mystique Community Ice Center 12201 North Cascade Road, Dubuque, IA
563-583-4949
1800 Admiral Sheehy Dr, Dubuque, IA Replica of an American farm from the 1940s and contains
a variety of animals that a person visiting this time period
Public ice skating, home to the Dubuque Fighting Saints might see. Website: http://www.storybookhillzoo.com/
Hockey team, adult and youth hockey programs available,
indoor walking track. Website: www.mystiqueicecenter.com
49
SENIOR SERVICES
SENIOR SERVICES
DuRide Northeast Iowa Area Agency on Aging

563-451-4999 563-588-3970
2728 Asbury Road, Suite 330 Dubuque, IA Fountain Park, 2728 Asbury Road, Suite 430, Dubuque, IA
Getting Seniors Where They Want to Go, provides a safe Free information and assistance on services for persons
and personalized transportation option for seniors who age 60 and older, provide access to funding and services,
are unable or do not want to drive any longer. including the elderly waiver, to help persons age 60 or
Website: http://duridedbq.com/ older remain at home as long as possible, home delivered
meals, help for disabled age 18 and older to remain
Ennoble Skilled Nursing and independent. Volunteers needed. Website: www.nei3a.org
Rehabilitation Center
563-557-1076
RSVP
2000 Pasadena Dr, Dubuque, IA 563-589-2622
UnityPoint Medical Center
To provide long term, rehabilitative, and skilled care 350 North Grandview Avenue, Dubuque, IA
services to tri-state older adults in a homelike and family
oriented setting. Website: www.covenantcare.com/ To improve the health of the people and communities
Locations/Ennoble-Skilled-Nursing-and-Rehabilitation- of the Tri-State area.
Center/Facility-Home
Scenic Valley
Henry Stout Senior Apartments need info
563-557-2063
125 W 9th St, Dubuque, IA The Salvation Army Senior Center
There are 33 units for senior housing. 563-556-1573
Website: http://affordablehousingonline.com/ 1099 Iowa Street, Dubuque, IA
Hills & Dales Lifetime Center Various activities for seniors. Our volunteers are critical
563-556-3305 partners in helping us fulfill our promise to America of
3505 Stoneman Road, Dubuque, IA Doing the Most Good.
Website: http://www.salvationarmyusa.org/
Daily activities for seniors including exercise, crafts,
cards, etc., serves lunch Monday-Friday. St. Marys Apartments
Website: www.hillsdales.org 563-583-7678
2955 Kaufmann Avenue, Dubuque, IA
Home Instead Senior Care
Dubuque Office: 563-585-1409 or 800-681-2039 1 bedroom apartment subsidized housing for elderly
2774 University Avenue, Suite D and disabled with limited income.
Dyersville Office: 563-875-6059 or 800-681-2039
1213 12th Avenue, Suite 100 Visiting Nurse Association (VNA)
Maquoketa Office: 563-652-2666 563-556-6200
123 S. 2nd St. 1454 Iowa Street, P.O. Box 359, Dubuque, IA
A non-medical home care and companionship in assisting To meet public health needs one person, one family, one
seniors with their activities of daily living to allow them to community at a time. Home care and homemaking for the
continue to live at home. Website: www.homeinstead.com/354 elderly, immunization clinics and lead testing for children
up to age 18, confidential HIV testing, sliding fee scale or
Legal Hotline for Older Iowans no fee for services If you would like to volunteer at the VNA,
please contact VNA at: 563-556-6200.
800-992-8161 Website: www.unitypoint.org
1111 9th Street, Suite 230, Des Moines, IA
This program provides free legal services to Iowans 60

and over. Website: https://www.iowaaging.gov/
legal-hotline-older-iowans 51
SEXUAL ASSAULT & SERVICE GROUPS
SEXUAL ASSAULT
Family Advocates Riverview Center Inc.

608-348-5995 or 800-924-2624 563-557-0310 or Hotline: 888-557-0310
P.O. Box 705 Platteville, WI 2600 Dodge Street, Dubuque, IA
Provides safety, education, and support, free confidential Free and -confidential 24-hour crisis intervention,
support for sexual assault and domestic violence. information, prevention, short and long term therapy and
Volunteer Opportunities: call 608-348-5995. support for survivors of sexual assault.
Website: https://sites.google.com/a/familyadv.org/ Website: www.riverviewcenter.org
familyadvocatesinc/
SERVICE GROUPS
Asbury Eagles Club Clare Cares

563-588-4458 563-581-8921
5900 Saratoga Rd #10, Asbury, IA P.O. Box 1333, Dubuque, IA
An international non-profit organization uniting fraternally Im a kid that wants to change the world by building
in the spirit of liberty, truth, justice, and equality, to make friendships and making the community a better place.
human life more desirable by lessening its ills and Website: http://www.clarecares.org/
promoting peace, prosperity, gladness and hope. Volunteer
opportunities at Burger Night (setting up, taking orders, Community Foundation of Greater Dubuque
running food, cooking, and cleaning up). need info
Website: asburyeaglesclub.com
Dubuque Downtown Kiwanis Club
Boy Scouts of America 563-585-4022
Blackhawk Council (Jo Daviess Co.) P.O. Box 563, Dubuque, IA
815-397-0210
2820 McFarland Road, Rockford, IL Kiwanians are volunteers changing the world through
Website: http://www.blackhawkscouting.org service to children and communities. Volunteer
Email: matt.ohms@scouting.org opportunities: Highway 61 Cleanup, Downtown Cleanup,
Salvation Army Bell Ringing, Serving a Meal at the Mission,
Boy Scouts of America Special Olympics Winter Games, Helping with activities at
Northeast Iowa Council Fulton School, Key Club Pancake Breakfast and much
more. Website: http://www.dubuquekiwanis.org/
563-556-4343
10601 Military Rd, Dubuque, IA 52003
Strives to follow its mission by improving our youth

membership, educational programing, and Council owned
facilities. Interested in becoming a Scouting volunteer,
please contact: (563) 556-4343.
Website: http://www.scoutsiowa.org/
52
SERVICE GROUPS
SERVICE GROUPS
Dubuque Jaycees Habitat for Humanity

563-583-5555 563-556-2195
890 Iowa St, Dubuque, IA 2790 Ethel Avenue, Dubuque, IA
Engaging in activities covering everything from local food Volunteers help build or renovate homes for purchase by
drives to highly impactful international projects, members families with limited income; the family is expected to help
demonstrate social responsibility and improve themselves with the project and is responsible for house payments.
through participation, leadership and action. Elaine Mitchell 563-588-1691 diettou@gmail.com
Website: http://www.dubuquejaycees.org/ Website: www.habitatdubuque.org
Fraternal Order of Eagles Knights of Columbus Dubuque

563-582-6498 563-588-2011
1175 Century Drive, Dubuque, IA 781 Locust St., Dubuque, IA
An international non-profit organization uniting fraternally If youre interested in helping those in need, serving your
in the spirit of liberty, truth, justice, and equality, to make parish, growing in your faith or having exclusive access to
human life more desirable by lessening its ills and top-rated insurance protection for your family, then the
promoting peace, prosperity, gladness and hope. F.O.E. Knights of Columbus is the organization for you. Knights of
donates more than $10 million a year to local Columbus need volunteers for their Thursday bingo
communities, fundraisers, charities and more. nights.Volunteers receive free soft drinks and food for
Website: http://www.foe.com their service. Website: http://www.KofC510.org
Friends of Dubuque County Mississippi Valley Running Association

Conservation Board Inc. 563-582-1877
563-556-6745
13606 Swiss Valley Road, Peosta, IA Our mission is to organize races, inspire people to run,
and give back to our community. Come volunteer by
To enhance the quality of life of our citizens by providing working various jobs at a race events.
quality outdoor recreation facilities, environmental Website:http://www.mvradubuque.com/
education, and by promoting the long-term protection of
Dubuque Countys natural resources and heritage. My G.E.A.R Outreach
Website: https://www.dbqfoundation.org 703-201-7584
2824 N 3Rd St, Clinton, IA
Girl Scouts of Eastern Iowa
and Western Illinois To GIVE the hope of Jesus To EQUIP with the most basic
needs To promote ACCEPTANCE To RESTORE relationships
800-798-0833 in our community.
2644 Pennsylvania Ave, Dubuque, IA Website: https://www.facebook.com/My-GEAR-Outreach-
452714784898669/
Girl Scouting builds girls of courage, confidence, and
character, to make the world a better place.
Website: www.GirlScoutsToday.org
Platteville Jaycees (Grant Co.)
608-732-1353
Girl Scouts of Wisconsin Badgerland P.O. Box 165 Platteville, WI
Council (Grant Co) An organization dedicated to providing young persons

800-236-2710 between the ages of 18 and 40 the tools necessary to
2710 Ski Ln, Madison, WI building life skills and success, while giving back to the
community. Website:platevillejaycee.weebly.com
The vision of Badgerland Council is to be the preeminent
leadership organization for girls in south-central and
southwest Wisconsin.
Website: http://www.gsbadgerland.org/
53
SERVICE GROUPS
SERVICE GROUPS
Platteville Kiwanis Club (Grant Co) Sertoma Club of Dubuque

608-348-6628 708-822-7786
11 Millennium Dr., Platteville, WI P.O. Box 382 Dubuque, IA
When you give a child the chance to learn, experience, Assisting the more than 50 million people with hearing
dream, grow, succeed and thrive, great things happen. health issues and educating the public on the issues
They help with raising funds to support many local, surrounding hearing health.
national and international causes. Website:http://sertomadbq.weebly.com/
Website: www.plattevillekiwanisclub.org/
Sports World
Relay for Life (Dubuque) 563-599-6887
563-513-9569 1101 Main St., Dubuque, IA
501 Bell St, Dubuque, IA
To address problems facing our nations youth by
Organized, overnight community fundraising walk. Teams sending professional athletes to share personal life
of people camp out around a track. Members of each team experiences with students, helping them to recognize the
take turns walking around the track. Food, games and consequences of their choices while challenging them
activities provide entertainment and build camaraderie. with a message of hope.
Contact Kelly Nielsen: kelly.nielsen@cancer.org Please contact: eventmadefun@gmail.com or
Website: http://www.relayforlife.org/dubuqueia Website: http://www.sportsworld.org
Relay for Life (Jo Daviess County) Westside Business Association

800-227-2345 need info
Organized, overnight community fundraising walk. Teams Worthington Sportsmens Club

of people camp out around a track. Members of each team 563-543-4573
take turns walking around the track. Food, games and 2581 310th Ave, Hopkinton, IA
activities provide entertainment and build camaraderie.
Website: http://www.relayforlife.org/jodaviessil To promote the building of community with respect
for the outdoors. Volunteer Opportunities: maintenance
Rotary Club of Dubuque and groundskeeping.
563-690-3233 Website:https://sites.google.com/site/worthingtonsc2/
P.O. Box 813, Dubuque, IA
We provide humanitarian service, encourage high ethical

standards in all vocations and help build goodwill and
peace in the world.
Website: http://www.dubuquerotary.org/
Rotary Club of Southwest

Wisconsin-Platteville
608-732-6909
P.O. Box 1202, Oshkosh, WI
Rotary Club of Southwest WI/Plattevilles mission is to

unite business and professional leaders and build goodwill
throughout the community and the world.Volunteer
opportunities: members, community services project,
fundraising, youth exchange.
Website: https://www.facebook.com/Rotary-Club-of-South-
west-WIPlatteville
55
SUBSTANCE ABUSE
SUBSTANCE ABUSE
Al-Anon
563-323-1521 Mental Health Center
563-582-0145 or 877-437-6333
Support group for family and friends of alcoholics. 250 Mercy Drive, Dubuque, IA
Website: http://iowa-al-anon.org/meetings/
Counseling, medication management, psychiatric and
Alateen psychological evaluations. Website: www.hillcrest-fs.org
need info
Mercy Turning Point Treatment Center
Alcoholics Anonymous (Mercy Hospital)
563-556-7921 563-589-8290
1646 Asbury Rd #7, Dubuque, IA 250 Mercy Drive, Dubuque, IA
Alcoholics Anonymous is an international fellowship of Medication-Assisted treatment for Opioid use. Website:
men and women who have had a drinking problem. It is www.mercydubuque.com/substance-abuse-treatment
nonprofessional, self-supporting, multiracial, apolitical,
and available almost everywhere. Membership is open to Nar-Anon (Mercy Hospital)
anyone who wants to do something about his or her 250 Mercy Drive, Dubuque, IA
drinking problem. Website: http://www.aa.org/
Support group for family and friends of drug addicts.
CRUSH (Community Resources United Website: http://www.nar-anon.org/
to Stop Heroin) of Eastern Iowa
https://www.facebook.com/CRUSH-of-Eastern-Iowa- The Source
249238662095540/?fref=ts 563-583-5440
1166 1/2 Main Street, Dubuque, IA
Dubuque Fellowship Club
563-588-1630 A safe and anonymous center for those with substance
1166 Main St, Dubuque, IA abuse issues hang out, get information, and attend NA
meetings as well as Alcoholics Anonymous groups. Board,
The staff at Dubuque Fellowship Club provide personalized Volunteer Opportunities: cleaning, cooking etc. Leave a
services designed to meet the needs of every patient note for the Board at the address above.
and Substance Rehab services.The dedicated health Website: www.iowa-na.org
professionals offer the assistance you need while
respecting your independence. Substance Abuse Service Center (SASC)
563-582-3784
Helping Services for Northeast Iowa, Inc. 799 Main Street, Suite 110, Dubuque, IA
563-582-5317
2728 Asbury Road, Suite 510, Dubuque, IA Provides assessments and counseling to individuals and
families experiencing problems related to alcohol, drugs,
Provides substance abuse prevention education to and gambling, outpatient substance abuse clinic,
schools, community groups and businesses. volunteer opportunities available.
Website: www.helpingservices.org Website: www.sasc-dbq.org
Hillcrest Family Services

563-588-0605 Ext. 208
Intensive Psychiatric Rehabilitation Services - Crisis

Recovery Team 563-690-0019 Serving all persons and
families experiencing a crisis regardless of insurance
coverage or ability to pay.
56
SUICIDE
SUICIDE
American Federation of Suicide Prevention National Suicide Hotline

563-231-0199 1-800-273-8255
1900 JFK Road, Dubuque, IA
Suicide Survivor Support Group
To raise awareness of suicide prevention. 563-582-0145
Contact: Amanda Anderson. Website: www.afsp.org Sue Whitty @ Hillcrest Dubuque Mental Health Center
IOWA Helpline A grief group for people who have had someone close to
1-855-800-1239 them die from suicide. Meets the 2nd Tuesday of every
month at 7 p.m. at Westminster Presbyterian Church.
Free 24 Hour a Day Crisis Support for a 9 County area that
includes Dubuque County. Call, chat or text if in need. A
mobile team of counselors is on stand by and are available
to stabilize or defuse the crisis if needed. Counselors will:
- Assess the situation

- Stabilize the crisis
- Provide counseling as needed
- Make referrals to other resources
- Walk-in crisis therapy (client/self-defined crisis)
200 Mercy Dr. Suite 200 Dubuque, IA

Phone (563) 582-0145 or
1-855-800-1239 Local 24 hour Crisis Hotline
57
SUPPORT GROUPS
SUPPORT GROUPS
Alcoholics Anonymous Fine Young Widows

563- 556-7921 563-542-1168
1646 Asbury Rd #7, Dubuque, IA 700 Locust Street, #150, Dubuque, IA
Alcoholics Anonymous is an international fellowship of Body & Soul Meets Tuesdays at 7:15 pm, offers support
men and women who have had a drinking problem. It is for widows 40 & younger.
nonprofessional, self-supporting, multiracial, apolitical,
and available almost everywhere. Membership is open to Narcotics Anonymous (NA)
anyone who wants to do something about his or her 563-583-5440
drinking problem. Website: http://www.aa.org/ 1166 Main Street, Dubuque, IA
Alzheimers Association The Source Recovery from the effects of addiction through
563-589-0030, Emergency: 1-800-272-3900 working a twelve-step program, including regular atten-
2728 Asbury Road, Suite 515, Dubuque IA dance at group meetings, NAR-ANON information is also
available online for friends & families of addicts.
Education, support & services to those suffering with
dementia, their families & caregivers. National Alliance on Mental Illness (NAMI)
Website: www.alz.org/greateriowa 563-557-6264
900 Jackson Street, Suite LL5-2B, Dubuque, IA
Alzheimers Assoc. & Alzheimers Disease
515-440-2722 Largest grassroots mental illness organization, dedicated
1730 28th St., West Des Moines, IA - greateriowa@alz.org to improving the lives of those living with serious mental
illness and their family. Website: www.namidubuque.org
Achieving Maximum Potential (AMP)
563-583-7357
New Beginnings
2005 Asbury Road Dubuque, IA 563-556-3371
24-hour hotline at: 563-556-1100 or 1-800-332-5899
Support group for teens that are or ever have been in out 35 North Booth Street, Dubuque, IA
of home placements.
During their stay at the shelter, victims are afforded the
Celebrate Recovery opportunity to move out of the trauma they have sustained
and begin planning for their future: a life without violence.
563-582-0421 3939 Pennsylvania Ave, Dubuque, IA Website:www.dubuque.cc/org/3-New-Beginnings-
A biblical and balanced program that helps us overcome Domestic-Violence-Shelter.php
our hurts, hang-ups, and habits. Website: http://
thejourneyag.com/ministries/celebrate-recovery/ Suicide Survivor Support Group
563-582-0145
Children and Adult ADD/ADHD Sue Whitty @ Hillcrest Dubuque Mental Health Center
(St. Peter Lutheran Church) A grief group for people who have had someone close to
Jeanne Patterson 563-557-7529 them die from suicide. Meets the 2nd Tuesday of every
Mark Schreiber, 563-582-2201 month at 7 p.m. at Westminster Presbyterian Church.
They meet the second Tuesday of the month from 7-9pm.
Stepping Stones
563-557-3774
Eating Disorder Support Groups 1600 White Street Dubuque, IA 52001
Need info
Support for mothers and expecting mothers up until their
child is three years old. Volunteer opportunities available.
Website: http://www.dcrtl.org/im-pregnant-and-i-need-help/
58
TUTORING & TRANSPORTATION

TUTORING
Boys/Girls Club of Greater Dubuque Presentation Lantern Center

563-585-0599 or 563-582-4122 563-557-7134
1299 Locust Street, Dubuque, IA Schmid Innovations Center
900 Jackson Street, Suite LL5-1, Dubuque, IA
Health, education, tutoring and character development for
1st-12th grade. Website: www.boysgirlsdubuque.com Helps adult immigrants learn English, prepare for the
citizenship test, and connect with community resources.
Multicultural Family Center Volunteers needed as English tutors.
563-582-3681 Website: www.presentationlanterndbq.org
Academic support offered for elementary, middle and high

school students during the school year (Oct. thru May).
Volunteer Opportunities: Need tutors.
Website: www.mfcdbq.org
TRANSPORTATION
Burlington Trailways The Jule Bus Transit

563-583-3397 563-589-4196
950 Elm Street, Dubuque, IA 2401 Central Avenue, Dubuqu,e IA
Website: www.burlingtontrailways.com Public transportation throughout the city of Dubuque for
a fee, mini-bus provides door to door transportation for
DuRide persons, 65 and older and persons with disabilities.
563-451-4999 Website: www.cityofdubuque.org
2728 Asbury Road, Suite 330
1157 Central Avenue, Dubuque, IA Regional Transit Authority (RTA)
563-588-4592
Safe and personalized transportation option for seniors 7600 Commerce Park, Dubuque, IA
age 65 who do not drive anymore, fee per ride, services Door to door transit services for a minimal fee.
for Asbury, Dubuque, and East Dubuque. Website: www.rta8.org
Website: www.duride.org
59
UTILITIES & VETERANS SERVICES

UTILITIES
Operation New View People in Need (P.I.N.)

563-556-5130 563-581-7995
1473 Central Avenue, Dubuque, IA 2155 University Avenue, Dubuque, IA
Free income tax preparation services, financial literacy PIN is an organization run totally by volunteers. Assists
classes, and utility/heat assistance for persons with limited those temporarily in need by offering limited help in
incomes, Head Start program, and other programs. exceptional circumstances through direct payments to
Volunteer Opportunities: Contact Hobie Wood clients creditors, for rent, utilities, medical and other basic
563-556-5130 ext 14. needs. Website: http://www.dacuonline.org/
VETERANS SERVICES
The American Legion Freedom Rock

563- 583-0306 563-581-5446
1306 Delhi St, Dubuque, IA 191 Jacoby Drive, Epworth, IA
Every member of The American Legion of Dubuque Post The Freedom Rock is an approximately 60 ton boulder
6 must focus on service to our veterans, our youth and to located in SW Iowa. It is painted each year with a different
our community as our number one priority. Thank You to our Veterans to honor their service to our
Website: http://www.dubpost6.org/ country. Dubuque County has been accepted to have a
rock painted. To help make this dream come true, you can
Dubuque County Commission on donate by sending donations to Resources Unite. Website:
Veteran Affairs/ General Assistance www.facebook.com/The-Dubuque-County-Freedom-Rock
563-589-7840
36 East 8th Street, Dubuque, IA
Hillcrest Supportive Services for Veterans
563-583-7357
Assist veterans and veteran families with rent, utilities,
medical, burial, and special needs, file disability and Hillcrest offers many comprehensive programs and
pension claims for VA provide food vouchers to veterans services for children and adults ranging from the treatment
and their families. of mental illness and wellness advocacy to transitional
Website: http://dubuquecounty.org/veterans-affairs/ living and in-home support. Website: http://hillcrest-fs.org/
about/our-employee-veterans/
Veteran Freedom Center

563- 845-0034
2245 Kerper Blvd #1, Dubuque, IA
By helping our veterans, we maintain the pride and dignity

all have earned while serving our country.
61
DELAWARE COUNTY - CHILDREN/PARENT SERVICES & COUNSELING SERVICES

After/Before School Program Parents as Teachers

YMCA program at West Delaware Lambert Elementary 563-927-7599
for school age children. 709 West Main, P.O. Box 359, Manchester, IA
Helping Services NE Iowa Family education and support program for prenatal to
563-379-3454 kindergarten.
Lutheran Services Inc.

563-927-3281
118 W Main, Prof Park Bldg., Manchester, IA
Contact: Kristy Goldsmith
Mental and Behavioral Service and counseling for children,

adults, families, and couples. Volunteer opportunities:
Mentoring connection Delaware County
COUNSELING SERVICES
Regional Family Health Substance Abuse Services Cente

563-927-7777 563-927-5112
709 W. Main St., Manchester, IA 907 West Main, Manchester, IA
Confidential Behavioral Services to children, adolescents, Outpatient substance abuse and compulsive gambling
adults, seniors, couples, and families. assessment and treatment services for adults, adolescents,
and families.
Riverview Center
563-927-1524 (Manchester Office) Waypoint
888-557-0310 (24/7 Hotline) Victim services 319-365-1458
909 West Main Street, Manchester, IA Crisis line 800-208-038 or 319-363-2003
Serving: Delaware, Buchanan, and Fayette Counties Domestic violence sexual assault resource.
Our free and confidential services include a 24-hour hotline,
legal and medical advocacy, long and short term counseling,
and violence prevention education programs.
There are many ways to volunteer for our agency: events,

fundraising, or hospital response. If you are interested in
volunteering please visit our website under How Can I Help
to fill out a volunteer application or email the Volunteer
Coordinator at jessica@riverviewcenter.org.
Website: www.riverviewcenter.org
63
DELAWARE COUNTY - EDUCATION
EDUCATION
Edgewood-Colesburg Maquoketa Valley

Community School District Community School District
563-928-6411 Administrative building 563-922-6422
403 West Union St., Edgewood, IA High School 563-922-2091
210 South St., Delhi, IA
ISU Extension Service Delaware county
800-262-3804 (answer line) NICC MREP
515-294-3108 (hotline) 563-822-1016
563-927-4201 Manchester office 1200 1/2 West Main Street, Manchester, IA
1417 North Franklin, P.O. Box 336, Manchester, IA
The NICC MREP Center is a collaboration between the City
Iowa State University Extension and Outreach provides of Manchester, NICC and Upper Iowa University. The focus
unbiased, research based information and educational of the NICC MREP Center is to make quality education
services in Agriculture and Natural Resources, Business accessible to the Manchester business communities and
and Industry, Community and Economic Development, surrounding area. The center helps students achieve their
Human Sciences, and 4-H Youth Development. educational goals and works with local businesses to
retain and grow their workforce.
Volunteer Opportunities: Master Gardeners, 4-H Club
Leader, Project Leader Limited volunteer opportunities and would need to set up a
time to meet with a center associate.
Keystone Area Education Agency
563-922-2299 or 800-632-5918 (toll free) West Delaware County Community School
802 Charles Street, P.O. Box 321 , Delhi, IA District
563-927 3515 or 563-927-5004 (middle school)
Provides services for children with special education 601 New St., Manchester, IA
needs, including: school social work, speech language
pathology, audiology and hearing, vision, physical and
occupational therapy, school psychology, and transition
services. More details at www.aea1.k12.ia.us
64
DELAWARE COUNTY - FINANCIAL ASSISTANCE & FOOD

Delaware County Community Services Operation New View CAA

563-927-5116 or 563-927-1077 563-927-4629
601 Grant St, Manchester, IA 721 S 5th St., P.O. Box 443, Manchester, IA
LIHEAP Fuel Assistance applications, Food Bank referrals,

Eastern Iowa Regional Housing Authority financial assistance, Head Start applications, Coats for
563-556-4166 or 800-942-4648 Kids distribution, Emergency Child Care Program, Volunteer
912 East Main Street, Manchester, IA Income Tax Assistance (VITA), referral for Christians
Concerned.
Assistance for rent utilities for elderly and very low income
families public housing. USDA Farm Service Agency
563-927-4250
200 South 12th St., Manchester, IA
Conservation, disaster assistance, farm loan, outreach,

educational programs, and farm bill implementation
FOOD & NUTRITION
Delaware County Food Pantry Department of Human Services

563-927-4629 800-642-6609 or 319-334-6091
413 East Butler, Manchester, IA 1415 1st W P.O. Box 753, Independence, IA
Monday and Thursday call before 10:00 am Financial assistance, Food Stamps, Title XIX Medical
Must have referral from Operation New View, provides three Services, Child and Adult Protection, child care assistance
day emergency food supply. Volunteer opportunities: in office volunteer, call number
above and speak with Jason Kilby
Delaware County Senior Center
563-927-5473 Second Helpings
1208 W Marion St., Manchester, IA 563-929-0762
413 East Butler St., Manchester, IA
Senior activities and congregate and home delivered meals (United Methodist church)
in Manchester, centers also in Delhi, Dundee, and Earlville.
Free meal once a week every Monday night. Volunteer
Opportunities: Serving food and clean up after.
65
DELAWARE COUNTY - HEALTH CARE & EMPLOYMENT SERVICES

HEALTH CARE
Hospice of Comfort Regional Medical Center

563-927-7303 563-927-3232
709 West Main St. P.O. Box 359, Manchester, IA 709 West Main St, Manchester, IA
Provides in-homecaring support for individuals and families Wind Hill Apartments
experiencing advanced stages of terminal illness.
Traditional Living Services
Penn Center Inc, 563-922-2346
2235 245th St., Delhi, IA
Transitional Living Services
563-922-2346 Residential care facility to meet the needs of the mentally
2235 34th Street, Delhi, IA impaired, developmentally disabled, and older adults as
well as individuals with other difficulties that will not allow
Residential care facility to meet the needs of the mentally them to live more independently.
impaired, developmentally disabled, and older adults as
well as individuals with other difficulties that will not allow
them to live more independently.
EMPLOYMENT SERVICES
Area Residential Care Delaware County Delaware County Vocational Services

563-927-2459 609 Jasper St. Manchester, IA
Empower people with intellectual disabilities. Adults age Provides training and work to individuals with MR-DD,
16 and older; home based services and supported supervised apartment program that allows independent
employment that includes job coaching. Volunteers living.
needed. Website: www.arearesidentialcare.org
IowaWORKS
Delaware County Vocational Services 563-556-5800
563-927-2459 680 Main Street, 2nd Floor, Dubuque, IA
609 Jasper St., Manchester, IA
Provide job search assistance including workshops and
Empowers people with intellectual disabilities to reach full job openings on our website www.iowajobs.org, as well as
potential through Employment services, job training and assist individuals with filing for unemployment benefits and
placement. Provides supervised apartment program that determine eligibility for various programs and services.
allows independent living. Volunteer opportunities: IowaWORKs also provides a host of business services
Anyone with a trade or talent come in for Consumers Day including recruitment, assessments including the National
Habilitation Program, businesses can have consumers Career Readiness Certificate, tax credits, business
help and volunteer at business consulting, labor market information, and Veteran services.
Volunteer opportunities available, and to be determined
based on skill level.
67
DELAWARE COUNTY - LIBRARIES & NURSING HOMES
LIBRARIES
Delhi Public Library

563-922-2037
316 Franklin St. Delhi, IA
Hopkinton Public Library

563-926-2514
110 First St. SE, P.O. Box 220, Hopkinton, IA
Manchester Public Library

563-927-3719
300 North Franklin, Manchester, IA
NURSING HOMES
Good Neighbor Home

563-927-3907 or 563-927-6467
105 McCarren, Manchester, IA
Skilled nursing services for elderly and respite care.
The Meadows Assisted Living

563-927-6467
200 McCarren Dr., Manchester, IA
68
DELAWARE COUNTY - RECREATION & SENIOR SERVICES

RECREATION
Manchester Park & Recreation Department New Vienna Historical Society/Heritage

563-927-3636 House Museum
208 East Main St. Manchester, IA 563-921-2620
7396 Columbus St., New Vienna, IA
Offers variety of programs throughout the year
Volunteers opportunities vary with season, please call to The house is a 23 room former convent, filled with historic
check any possible need. artifacts. Volunteer options are tour guides, quilting,
cleaning, and maintenance.
SENIOR SERVICES
Adult Day Services North East Iowa Area Agency on Aging

563-927-2105 (NEI3A)
1208 West Marion St., Manchester, IA 563-927-5473
1208 W Marion St., Manchester, IA
Gives caretakers free time, promotes self worth to our
clients, and transportation provided by RTA. Volunteer We offer fresh made breakfast and lunch M-F.
opportunities: Deliver homebound meals, help clients with Reservations required for lunch. We have a meal site.
bingo, help with monthly night meals, and more
Lifelong Links
American Legion: Manchester 1-866-468-7887
563-927-3271
206 N Franklin St., Manchester, IA Offers home delivered meals, and many other resources,
specifically for Senior Citizens. Volunteers can deliver
Dyersville Senior Center Meals on Wheels to homebound senior citizens within
563-875-2600 Manchester city limits, also in need of volunteers with
625 3rd Av. SE, Dyersville, IA computer and general office equipment knowledge.
Variety of activities offered for seniors, lunch served

daily at 11:30am and exercises provided. Volunteer
opportunities: Drivers to deliver meals.
69
JACKSON COUNTY - CHILDREN & PARENT SERVICES

Bethany: Children & Families Iowan Center

Administration & Illinois Family Services 877-891-5283
309-797-7700
1830 6th Ave, Moline, IL Lutheran Services in Iowa
563-652-4150
Bethany: Children & Families - Jackson 714 West Platt St., Maquoketa, IA
563-652-6473
115 S. 2nd St. Suite 6 Maquoketa, IA Services to prevent child abuse, assist youth and families
Email: info@bethany-qc.org in crisis such as short-term crisis intervention therapy, and
Website: www.bethany-pc.org behavioral and mental health services.
Contact Moline, IL Maquoketa Area Family YMCA

309-797-7700/Toll Free 866-819-7379 563-652-6566
500 East Summit Street, Maquoketa, IA
Mission Statement: Keeping chilldren safe, strengthening
families, and building healthy communitites since 1899. We are here to strength community. Offers a variety of
Volunteer Opportunities: limited- please contact for more services such as group fitness, water fitness and swimming
information. lessons, sports for youth and adult, and child watch while
you work out. Volunteer Opportunities: We are always
Department of Human Services - Jackson seeking individuals who are willing to volunteer their time
563-242-0573 or 800-789-4737 to coach our youth sports teams. Contact Scott Warren:
swarren@maqymca.org Website: www. maqymca.org
Family Services Clinton
563-259-5142
Sacred Heart Elementary School (PK-6)
215 6th Ave. South Clinton, IA 563-652-3743
806 Eddy St, Maquoketa, IA
Keeping children safe, strengthening families, and building
healthy communities since 1899. Sacred Heart offers childcare along with before and after
school care.
Family Services Davenport
563-324-9169
Sunshine Preschool & Childcare - Jackson
1202 W. Third St. Davenport, IA 563-652-2847
Family Services Maquoketa 101 Creslane Drive, Maquoketa Before and after school
programs, provides daycare for children of unemployed
563-652-6473 parents. Volunteer Opportunities: will follow state
115 S. 2nd St., Suite 6 Maquoketa, IA guidelines before anyone is hired.
Keeping children safe, strengthening families, and building
healthy communities since 1899.
U.S. Citizen & Immigration Service
800-375-5283
Foster Care Youth- Family Services Services include citizenship, green card, working in the
563-468-2332 U.S., family and E-Verify.
Family safety, risk, and permanency program
Head Start
563-652-3814
904 East Quarry St. Maquoketa, IA
71
JACKSON COUNTY - COUSELING SERVICES & EDUCATION
COUNSELING SERVICES
Area Substance Abuse Council YWCA Domestic Violence Sexual Assault

563-652-2215 Counseling - Jackson
119 South Main Street Maquoketa, IA 563-652-4162 or800-381-9319 (24 hour crisis line)
2800 Eastern Ave., Davenport, IA
Assessments and prevention services, outpatient
treatment, family therapy, and aftercare. To strengthen children, families, and individuals by
Email: sfelderman@asac.us Website: www.asac.us providing quality services that engage community
resources to create effective solutions. Prevention
Iowa Concern- Answered 24 Hours Programs: coping with domestic violence, sexual assault
800-447-1985 or homelessness, emergency shelter for those affected
by domestic violence or sexual abuse. Volunteer
Confidential assistance and referral for stress. Opportunities: Melody 563-468-2329
Website: www.extension .iastate.edu@iowaconcern Email: mwilliams@famres.org
EDUCATION
Clinton Community College Maquoketa: Bellevue Community Schools (PK-12)

College Classes & GED Program 563-872-4913
563-652-5000 1601 State St, Bellevue, IA
501 West Washington Street Maquoketa, IA
Opportunities from GED to Associate Degree Easton Valley Community Schools (PK-12)
563-689-4221
Iowa State University Extension 121 S. Mitchell Street, Preston, IA
563-652-4923
Jackson County Courthouse Easton Valley formed in 2013 after a school district merger
201 West Platt Street, Maquoketa, IA vote was successful. The district is comprised of three
small towns, Preston, Miles, and Sabula.
Provides first hand learning opportunities, career planning
and counseling, financial literacy Maquoketa Community Schools (PK-12)
563-652-2451
Developing Alternatives Choices 600 Washington St, Maquoketa, IA
563-652-5252
1710 East Maple Street, Maquoketa, IA Marquette Catholic School System (PK-12)
Residential services and vocational program 563-872-3356
502 Franklin St, Bellevue, IA
Andrew Community Schools (PK-12)
563-672-3221 Sacred Heart Elementary School (PK-6)
13 South Marion, Andrew, IA 563-652-3743
806 Eddy St, Maquoketa, IA
72
JACKSON COUNTY - FINANCIAL ASSISTANCE & FOOD

Jackson County Case Management Operation New View

563-652-4246 563-652-5297
201 West Platt St, Maquoketa, IA 904 East Quarry St., Maquoketa, IA
Accepts applications from those requesting county funding Provides services including but not limited to:
for services funded by a county mental health budget. Energy assistances and weatherization
Jackson County General Assistance Eastern Iowa Regional Housing

563-652-0070 Authority - Jackson
201 W. Platt St. Maquoketa, IA 800-942-4648
8:30 am - 4:30 pm M - TH Assists low to moderate income families and the elderly
8:30 - Noon Friday with housing needs.
Jackson County General Assistance provides emergency

payments and/or vouchers to needy and poor people in
need of immediate assistance or people who cannot obtain
assistance from any other source.
The Jackson County General Assistance Director does

not accept walk-ins, so an appointment is necessary.
An application must also be filled out in order to receive
services.
FOOD & NUTRITION
Bellevue Bread Basket United Methodist Church of Maquoketa

563-872-3323 Food Pantry
1700 State St., Bellevue, IA 563-652-4420
1019 Wesley Drive, Maquoketa, IA
Department of Human Services - Jackson
563-762-9501 or 800-798-4737 WIC-First United Methodist Church
877-437-2942
St. John Lutheran Church 1019 Wesley Drive, Maquoketa, IA
563-689-6107
204 Anna St., Preston, IA
73
JACKSON COUNTY - HEALTHCARE & LEGAL

HEALTHCARE
Hillcrest Family Services Medical Associates of Maquoketa

Maquoketa Mental Health Center 563-652-5145
563-652-4958 918 W. Platt St. Maquoketa, IA
117 South Olive St., Maquoketa, IA
Quality healthcare to patients, family practice.
Caring adults, safe places, and health starts. Main office located in Maquoketa, with rural offices in
Preston and Wyoming.
Hospice of Jackson County
563-652-0123 After hours physician answering services also available.
611 Quarry St., Maquoketa, IA https://mamaq.portalforpatients.com/portal/
contact-information/default.aspx
Services include: physicians, nurses, home health
aides, chaplains and social workers, massage and Medical Associates - Preston Office
grief therapists. 563-689-3201
411 W. White St. Preston, IA
Jackson County Regional Health Center Office Hours: Mon.- Fri. 8:00 am - 12:00 pm
563-652-2474
700 West Grove Street, Maquoketa, IA Teen Health Line
800-443-8336
Modern health care facility offering a variety of services to
meet your needs. Provides health information and referral to local resources
for adolescents
Jackson County Rx
563-652-0070 Womens Health Services
201 W. Platt St. Maquoketa, IA 563-652-3749
8:30 am - 4:30 pm M - TH 229 South Main Street, Maquoketa, IA
8:30 - Noon Friday
Annual examinations, birth control and family planning,
Jackson County Rx is a prescription assistance card that pregnancy testing and prenatal care.
is issued from the Jackson County General Assistance
Director for families in need of prescription assistance.
LEGAL
Older Iowans Youth Law Hotline

800-992-8161 800-728-1172
Provides legal advice to Iowans who are 60 or older. Offers Provides free legal advice to those Iowans under the
free and confidential legal information and advice about age of 18.
most no-criminal issues.
75
JACKSON COUNTY - LIBRARIES, TRANSPORTATION & VETERANS SERVICES
LIBRARIES
Andrew Library Preston Public Library

563-672-3570 563-689-3581
11 East Benton Street, Andrew, IA 1 West Gillet Street, Preston, IA
Bellevue Public Library Sabula Public Library

563-872-4991 563-687-2950
106 North 3rd Street #1, Bellevue, IA 512 Elk Street, Sabula, IA
Maquoketa Public Library

563-652-3874
126 South 2nd Street, Maquoketa, IA
TRANSPORTATION
Regional Transit Authority - Jackson Department of Motor Vehicles

800-839-5005 563-652-3701
201 West Platt Street, Maquoketa, IA
or 106 North 3rd Street, Bellevue, IA
VETERANS SERVICES
Jackson County Veterans Affairs Office

563-652-0070
Jackson County Courthouse
201 West Platt Street Maquoketa
The Veterans Affairs Commission provides assistance to

Jackson County veterans who were discharged under
Honorable Conditions and/or their family members.
The Veterans Affairs Commission also provides assistance

to ALL veterans and/or their family members in applying
for federal benefits and other veterans aid.
http://co.jackson.ia.us/offices/veterans/index.htm
76

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CRISIS & EMERGENCY SERVICES

CRISIS & EMERGENCY SERVICES

Abuse & Neglect Reporting/Iowa DHS Iowa Poison Control Center

National Suicide Hotline

Abuse & Neglect..........................................4 Service Groups..........................................50

ADOPTION AND FOSTER CARE & ANIMALS

Achieving Maximum Potential (AMP) Dubuque Co. Right to Life, Inc

As a partner agency of Iowa KidsNet, finds and supports

A Walk on the Wild Side Whispurring Hope Rescue

Serves the Tri-state area as a refuge and pet pantry for

CHILDREN & PARENT SERVICES

Boys/Girls Club of Greater Dubuque Family Connections of

CHILDREN & PARENT SERVICES

CHILDREN & PARENT SERVICES

Junior Achievement of the Heartland St. Marks Youth Enrichment

CHILDREN & CLOTHING

Visiting Nurse Association (VNA) Women, Infants & Children (WIC)

CLOTHING & HOUSEHOLD

Community Clothes Closet Mission Thrift Store

CLOTHING & CONGREGATIONAL HELP

Open Closet at Almost Home St. Vincent De Paul Retail Store

Provides clothing vouchers for Platteville school district and

DACU Board Ecumenical Housing:

COUNSELING & MENTAL HEALTH

COUNSELING & MENTAL HEALTH

3 Willows Wellness Center Child Health Specialty Clinics

Services for substance abuse, specializing in trauma

Catholic Charities Dubuque County

COUNSELING & MENTAL HEALTH

Dubuque Neurology Hillcrest Intensive Psychiatric

COUNSELING & MENTAL HEALTH

COUNSELING & MENTAL HEALTH

Iowa Helpline Lutheran Services in Iowa (LSI)

COUNSELING & MENTAL HEALTH

Mental Health of America Dubuque County Shalom Spirituality Center

Provides counseling for adolescents and adults.

CRIMINAL JUSTICE & DISASTER RESPONSE

American Red Cross of the Tri-States Dubuque Fire Departments

DIVERSITY & EQUITY

DIVERSITY & EQUITY

Bridges Out of Poverty LULAC Dubuque

Area Residential Care (ARC) Ecumenical Towers

Society for Special Needs St. Marys Apartments

Batterers Education Program (BEP) New Beginnings

Dubuque Community School District Presentation Lantern Center

Dubuque Montessori School Two by Two Education

Junior Achievement of the Heartland

To inspire and prepare young people to succeed in a global

Re-Engagement Center Classes at NICC

High School Equivalency Diploma in English

AARP Employment/Senior employment Labor Ready

Employment Services available during hours of operation

ENVIRONMENT & FINANCIAL ASSISTANCE

Green Iowa Americorps

American Red Cross of the Tri-States Department of Human Services

Consumer Credit Counseling Dubuque Cultural Key Card

Habitat for Humanity People in Need (P.I.N)

Heating Assistance Program Social Security Administration

Referral from a social service agency or church must be

FOOD & NUTRITION

Dubuque Area Labor Harvest Multicultural Family Center Food Pantry

FOOD & HEALTH CARE