RESEARCH DESIGN
1.1 INTRODUCTION
Existing models also emphasize that only when inflation exceed certain
critical rate that informational fractions necessarily pay a substantial role e.g.
1
Azortadis and Smith (1996) or Bayd, Choi and Smith (1997) when inflation is
very low, credit market frictions may be non bidding so that inflation does
not distort the flow of information or interfere with resources allocation and
growth. However, once the rate of inflation exceeds some threshold level,
credit market frictions becomes binding and there is a drastic drop in financial
sector performance and credit rationing intensifies.
2
economy plays the important role of promoting the achievement of the
following objectives.
The total point of this research work is the evaluation of the effect of
inflation of the bank lending policy, highlighting the operating characteristics
and the data for the research will cover the period from 2011-2014.
The study will also be beneficial to the to the customers, bank investors
so that they know the effect of inflation on bank lending when they tend to
borrow from the bank.
3
Students of business studies will also benefit from this study to be
conversant with the inflation rate on commercial bank lending.
4
company. A year later BFB opened its office in Nigeria to break a monopoly of
the two existing British owned banks in Nigeria then.
Today U.B.A emerged from the merger of then dynamic and fast
growing standard trust bank, incorporated in 1990 and U.B.A, one of the
biggest and oldest bank in Nigeria. The merger was consummated on August
1, 2005, one of the biggest merger done on the Nigerian stock Exchange
(NSE), following the merger, U.B.A subsequently went ahead to acquire
continental trust bank in the subsequently acquired trade bank in 2006 which
was under liquidation by the central bank of Nigeria (CBN), U.B.A) had
another successful combined public offering and right issues in 2007 and made
further banking acquisition of three liquidated banks namely: City express
Bank, Metropolitan Bank, and Africa express bank. Some management of the
United Bank for Africa includes: Tony Elumelu; chairman of the board Philips
Oduoza; group managing director, Kennedy Uzoka; Deputy managing director,
Joseph Keshi; Vice chairman of the Boad.
5
Lending: where a bank can give out loan to its customers, is known as lending
which is expected to be paid with interest.
Investments: is the purchase of goods that are not consumed today but are
used in future to create wealth.
6
REFERENCES
7
CHAPTER TWO
LITERATURE REVIEW
2.1 INTRODUCTION
Lending which may be short, medium or long-term basis is one of the services
that commercial bank to render to their customers, in other words banks to grant
loans and advances to individuals, business organization as well as government in
order to enable them embark on investment and developmental activities as a means
of aiding their growth in particular or contributing toward the economic development
of a country in general.
Commercial banks are the most important savings mobilization and financial
resources allocation institution. Consequently, those roles make them an important
character in economic growth and development in performing this role. It must be
realized that banks have the potential scope and prospects for mobilizing financial
resources and allocating them to productive investments. Therefore, no matter the
sources of generation of income or economic policies of the country, commercial
banks would be interested in giving out loans and advances to their numerous
customers bearing in mind the three principles guiding their operations which are
profitability, liquidity and solvency. However, commercial banks decision to lend out
loan are influence by a lot of factors such as the prevailing interest rate, the volume
of deposit, the level of the domestic and foreign investment, bank liquidity ratio
prestige and public recognition to mention a few.
Central bank has responded to the current financial crisis with unprecedented
programme of lending to the banks and other financial institution. In some cases this
lending has led to substantial increase in the monetary base. Can such lending
programme cause an increase in inflation? If so, under what circumstances
investigate those questions in a dynamic general equilibrium model illustrates how
unsterilized central bank loan of currency can improve welfare during a liquidity
crisis and also shows how such lending can introduce less desirable equilibrium with
light inflation. Other form of lending include sterilized loans using central bank
bonds can capture the same benefit without introducing the higher inflation
equilibrium.
9
One does not need to be very old to know that a few years ago, many goods
could be purchased with less money than today Wood and Onuya (1982:72) reason
for this is called inflation.
Ojo, (1982:148) defines inflation as the high and persistent rise in the general
price level when prices are increasing rapidly, we refer to this as galloping inflation,
but when it is rising gently, this is called creeping inflation. Lipsey (1984:450) says
inflation as an increase in the price, wages and money supply can be regarded as
inflation. They can also be a cause of inflation because they add procedures cost and
may be incorporated in higher prices to customers.
We have the federal government and the central bank pumping liquidity in to
the system in a desperate attempt to support the asset markets and the economy on
the other side we have the private sector which is being forced to curtail lending due
to heavy losses in the credit spreads, complicating matters in the feed that both
advances have powerful allies. The federal have the treasury and the government as
well as the wall street elite, as allies, the government could implement massive tax
cuts in order to stimulate economic activity. The treasury could bail out financial
institutions, which in reality should be punished by bankruptcy and the money wall
street elite will ensure that politicians and the federal make it possible for them to
continue their con game.
Inflation is a powerful for the private sector because it squeezes corporate and
orbs personal consumption. Cost of living increases vastly exceed the reportedly
inflation figures and are squeezing the custom of which leads to revenue pressure for
the corporate sector.
10
2.3 HISTORICAL BACKGROUND OF BANK LENDING
The history of bank lending refers to the development of banks and banking
throughout history, with banking defined by contemporary sources as an organization
which provides facilities for accepting of deposits and provision of laons.
Rajeshri Nathwani (2004), gave a brief history of bank lending. The history of
bank lending dates back to the barter period and the period when Goldsmith were
used as acceptors of deposits from the public. Banking developed out of the
goldsmith who developed the practice of storing peoples gold and valuables for safe
keeping. At first, such establishments were simply like warehouse.
Depositors left gold for safekeeping abs were given receipts which they would
present for the goldsmith for their gold or valuables after paying a little change to the
goldsmith. At apt, the goldsmiths discovered that not all the depositors of gold came
at the same time to collect them, the goldsmiths started to lend out these services, this
marked the origin of lending in the history of banking.
The major different between the goldsmith system of banking and today
system of banking is that it is not the particular depositors money that is given back
to him when he calls for it but the value of what he deposited whether his own or
others in our economy today. There is much development in the system of banking
compared with that obtained during the time of goldsmith.
Nigeria commercial banks while applying their mainly in loans and advances
encounter problem in credit advances to the most indigenous, customer is often
11
regarded as our money or our own share of the Ori Boom while is meant not to be
repaid. The success and growth of all commercial banks depends on the satisfactory
services which customer receive and the confidence they repose on them.
Most of those earlier studies agreed on the fact that it is logical for banks to
have some basic lending principles or consideration to act as a check in their lending
activities, since there are many studies in respect of bank lending behavior, it is
therefore imperative to highlight and consider some factors that economist and
professionals alike have proposed as virtually significant in explaining the
determinant of commercial bank lending heavier.
Nwankwo (2002) credit constitutes the largest single income earning asset in
the portfolio of most banks this explains why banks spends enormous resources to
estimate, monitor and manage credit quality.
Chodelia (2004) while investigating factors that affect interest rates degree
volume and collateral setting in the loan decision of banks says banks have to be
careful with their pricing decision as regards to lending as banks control of charge
loan rates that are too low because the revenue from the interest income will not be
enough to cover the cost of deposits. Moreover, charging high loan rates also create
adverse problems from borrowers.
Azerion (2005) further stated that bank lending decisions generally are fraud
with great deal of risk which calls for great caution and fact in this aspect of banking
operations this success of every lending activities to great extent therefore, hinges on
the part of the credit analyst to carryout good analysis, presentation, swash buckling
and reporting.
In like manner John (1993) commenced that the ability of commercial banks
to promote growth and development depends on the extent to which financial
12
transactions are carried out with trust and confidence and less risk they require safe
and sound banking operations such instrument include a rigidly administered interest
rate structure, directed credit and stabilizing liquid control measures.
Pigou in 1976 defined inflation in the following words inflation exists when
money, income is expanding more than in proportion to increase in meaning
activity. To coulborn, inflation is a situation of too much money chasing few goods.
In this view Samuelsson (1973) inflation denotes a rise in the general level of
prices. Shapiro defines inflation as a persistent and appreciable rise in general level
of prices Demberg and Mc Gougold (1970 defined inflation as a continuing rise in
price as measured by an index such as the consumer price index (CPI) or by the
implicit price deflator for Gross National product.
13
Busola Ojumo (2016) Inflation occurs when the volume of purchases is
permanently running ahead of production and too much money in circulation chasing
fewer goods.
There are diverse definitions of bank lending, but for the purpose of this study,
a few of these definitions are:
Cambridge business dictionary defines bank loan as the total amount of money
that have been lend by banks in a country or region, it also defined bank lending as
the act of lending money to customers especially when considered within a whole
country or a system of banks.
14
2.5 THEORIES OF BANK LENDING
Banks want to lend money because it is the way they make money. However,
they only want to lend money to a borrower who is able to repay the loan in full.
The Webster bank (2013) analyze the credit worthiness of borrower by using
the 6 Cs of credit; character, capacity, capital, collateral, condition and capability,
which help the bank to determine the overall risk of the loan.
ii. Capacity: this is an evaluation of the companys ability to repay the loan.
The bank needs to know how you will repay before it will approve your loan.
Capacity is evaluated by several components, including cash flow, payment
history and contingent sources for repayment.
iii. Capital: a companys owner must have own funds invested I the company
before a financial institution will be willing to risk their investment capital is
the owners personal investment in his/her business which could be lost if the
business fails. There is no fixed amount or percentage that the owner must be
vested in his or her own company before he or she is eligible for business
15
loan. However, most commercial banks wants to see that at least 25% of a
companys funding coming from the owner.
iv. Collateral: machinery, accounts receivable, inventory, and other business
assets that can be sold if a borrower fails to repay the loan are considered
collateral. Collateral is considered a secondary source of repayments.
Banks want cash to repay the loan, not sale of business asset.
v. Conditions: this is an overall evaluation of the general economic climate and
the purpose of the loan. Economic conditions specific to the industry of the
business applying for the loan as well as the overall state of the countrys
economy factor heavily into a decision to approve a loan. Clearly, if a
company is a thriving industry during a time of economic growth, there is
more of chance that the loan will be granted than if the industry is declining
and the economy is uncertain.
vi. Capability: banks need to be sure that the person/people making the business
decisions know that they are doing. They have to be above 18 years because
the bank cannot operate with a minor. The loan officer in order to avoid
mismanagement would want to know the professional background, previous
business experience, relevant education and level of success of the business
owner.
The lending process as it pertains to my case study (U.B.A main branch) has
immensely contributed to the development of the Nigerian economy.
Chidi Rafael (2015) bank lending is very relevant to all sectors in the economy
both private and public sectors because it is one of the major sources of finance.
16
Banks in this idea entails commercial banks, which mainly grants short term credit
facilities and development banks which grant medium and long term facilities. The
latter include Nigerian Agriculture and rural development bank and Nigeria industrial
development bank.
U.B.A, has helped many customers in the area of credit facilities to enable them
to finance various projects. Bank lending plays an important role in influencing levels
of consumer spending, investment and economic growth.
This recommends that federal government of Nigeria through the central bank of
Nigeria (CBN) should strengthen the banking sector to ensure an improved credit
strategic importance in creating and generating growth and development of the
economy.
Therefore, the problem of lack of fraud for the execution of private and public
projects has been ameliorated through bank lending especially U.B.A.
The effect of inflation often has been that banks do unit their lending strength to
the bearest minimum, inflation also affects bank lending through its effect on
accounting; it can seriously distort accounting records.
17
money) changes, conventional accounting reports, budget and standard cost and price
are all distorted and cannot be used to manage the bank appropriately.
i. Depreciation provisions are not realistic since they are based on the
original cost of an asset, not on current inflated value.
ii. Profit appears larger than they actually are, to the extent that stock profit
arises from general price increase.
iii. No accounting credit is given for the appreciation derived from
borrowed money, when the liability has been effectively reduced by
inflation.
iv. Holding cash becomes a liability as higher interest rates are offset by the
decline in the value of money held.
During inflation, the amount of the loan principle becomes relatively less
significant as the inflation greatly increases the money earnings and loans repayment
remain fixed even for payment requires new borrowing, the burdens of new loan also
erodes, the inflation continues.
Therefore, it can be rightly said that the fall in real value of the naira has reduced
the real weight of whatever lending interest the bank will receive when the money is
paid.
Investors, banks individuals and government began to wonder how inflation has
come to be the orders of the day in the economy. It is as a result of this that necessary
measures are put in place to help reduce the distortion on value of goods and services.
18
Lucky (1997:32) states that inflation is pulled out by the means of contractionary
method, which helps reduce the value of excess of money in circulation. It is as a
result of this tragedy that monetary policy has recognition and action lag.
Hence forth the control of inflation becomes as effective as the recognition log
was basically concerned with the identification of changes in the economy during the
period of inflation, it then becomes necessary for an action to be taken whenever the
changes been ascertained, and this was paramount the work of action log.
19
3. Control of wages and salaries of workers.
4. Government may decide to tighten restriction of higher purchase.
5. Government excess spending should be curtailed.
6. Price of essential commodities should be controlled.
Wages and salaries should have static and standard rates at all times regardless of
changes in the economy. So also agricultural production should be encouraged in
order to equate demand and supply.
20
REFERENCES
Jhingon, M.L (2001) Monetary Economics, 5th Edition. Vrinda Publication ltd Delhi,
India P232.
Ojo, J.A.T (1999) Roles and Failures of Financial Intermediation by Bank. CBN
Bulletin, 22 (2) P10.
Stredzer, A.C et al (1976) Information Management, J. Willey and Sons, New York
P. 179
Usman (1976) Bank Regulations and Supervision in Nigeria the Nigerian Banks Pp.
79.
Wood, F & Omaya, J.O (1982) Business accounting 1:Longman House, Burnt Mill,
Harlow, England. P. 10
21
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 INTRODUCTION
The researcher will present the various instruments adopted in this study like the
population size, sample size, sampling techniques, sources of data and method of
collection research methodology is based on inductive and deductive reasoning and
the result is based on statistical analysis and presentation.
The population in this research however is the U.B.A main branch PLC Jos.
The sample size of this research work constitute of thirty (30) individuals, which
consist of 10 bank customers 20 bank staff (10 senior Staff and 10 Junior staff).
22
3.4 SAMPLING TECHNIQUES
In this research work, the simple random sampling will be used in order to give
every member of the population an equal chance of being induced in the sample. The
inclusion of an item of the population in the sample is based purely on chance
occurrence.
Two methods of data collection are used in this research work. They are primary
and secondary method of data collection.
a) Primary data collection: it refers to data collected from its original sources
for a special purpose therefore the research instrument use for generating this
data.
23
i. Questionnaire:
This researcher distributes a list of prepared and typed questionnaires for data
collection to the members of the sample. The questionnaire will be distributed locally
by the enumerator. Also, the questions asked in the questionnaire just like the
interview are relevant to the topic under study
ii. Interview
It refers to data not originated by the person conducting the enquiry, but taken
from a secondary source.
Secondary data are usually taken from published sources which are useful in
production and economy control. These data are discommended for other purposes on
are adjusted before use.
Moreover, to ensure safety as a researcher, the source of such data collected must
be known how it is obtained, and the method for its compilation.
The questionnaires have been designed in such a way the respondent would not
find it difficult to go through the questions while filling it. The questions will have
easy understanding and have a choice of YES or NO.
To adequately present and analyze data, researcher, shall use table to present
data in summary and in accurate manner in a tabular form. The simple average
24
method will be used to determine the result of the questionnaires distributed. To
ascertain the average method, the formula shall be used as:
25
REFERENCES
Eguzoikpe, E.E. (2008), Research Methodology, a Practical Treatise for Students. 2nd
Edition. Jos Quality Function Publishers.
Olusola, A.J (1998). The Preparation and Presentation of Research Project. Jos.
Planning research publication PP.13
26
CHAPTER FOUR
4.1 INTRODUCTION
Data presentation and analysis involves the use or conversation of the serious
observation obtained, through interviews and questionnaires to make inference. Such
data may not be meaningful unless they are sorted out and organized for presentation
in form of Bar chart, Pie chart, graphs, and frequency table, the arrangement mostly
depends on statistical technique.
In this chapter, the researcher will present and analyze the various data
collected of the course of the study. The researcher will employ the use of simple
percentage in making the analysis of data collected from the questionnaires.
The data collected using the data collection method as define in chapter three
(3) are organized and presented by the use of tables and percentage. The raw material
presented here helps to provide solution to the researchers problems leads to
analysis. This data are collected and presented on a tabular form for easy
understanding.
27
4.3 DATA ANALYSIS
The below analysis are from the questionnaire been issued out to the first bank
of Nigeria. Each table contains the percentage, number of respondent and lastly
variables.
Also this part help us and the researcher have a knowledge or idea on how
things or activities is been carried out.
Note: the table below will be presented base on the responses from bank staff which
the population amounted to 20 respondents.
Question 1: does inflation have any effect on bank lending?
Table 1
Yes 17 85
No 3 15
No idea - -
Total 20 100
From the table above it can be seen that 17 respondents which represent 85% of
the staff thinks that inflation has an effect on bank lending and 3 respondent
representing 15% thinks that inflation has no effect on bank lending while non had
any idea.
Question 2: has your organization has any need to develop or adopt new lending
techniques due to inflation?
28
Table 2
Yes 20 100
No - -
No idea - -
Total 20 100
Table 2 above shows that 20 respondents representing 100% affirm that their
organization needs to develop and adopt new lending technique as a result of
inflation while, none was of a contrary opinion.
Question 3: are you of the opinion that inflation reduce value of interest rate on bank
lending?
Table 3
Yes 20 100
No - -
No idea - -
Total 20 100
29
Question 4: would you say that inflation has significant effect on financial record?
Table 4
Yes 14 70
No 6 30
No idea - -
Total 20 100
From the table above it can be seen that 14 respondents representing 70% are
of the opinion that inflation has significant effect on financial record and 6
respondents representing 30% express a contrary opinion while none had any idea.
Question 5: would you say that inflation has significant effect on bank staff?
Table 5
Yes 16 80
No 4 20
No idea - -
Total 20 100
30
Question 6: does the banking sector perform better in time of inflation period?
Table 6
Yes 9 45
No 11 55
No idea - -
Total 20 100
It is revealed by the table above that 9 respondents representing 45% are of the
opinion that banking sector perform better during inflation period, and 11
respondents representing 55% did not subscribe to that, while none had any idea.
Table 7
Variable Respondent Percentage %
Yes 4 20
No 16 80
No idea - -
Total 20 100
31
The above data shows that 4 respondents representing 20% are of the opinion
that inflation leads to unemployment, 16 respondents which represents 80% held a
contrary opinion, while none had any idea.
Table 8
Yes 6 20
No 14 80
No idea - -
Total 20 100
It is revealed from the table above that 6 respondents representing 201% are of
the opinion that inflation encourage savings, 14 respondents representing 80% held a
contrary opinion while none had any idea.
Question 9: Does the bank have challenges when giving out loan?
Table 9
Yes 20 100
No - -
No idea - -
Total 20 100
32
The data above shows that all the 20 respondents representing 100% are of the
opinion that bank has challenges when giving out loans and none is with contrary
opinion.
Question 10: what challenges do the banks face when obtaining back the loan?
Table 10
Unstable government 4 20
Lack of cooperation by 5 25
customers
Economic situation 3 15
Inflationary effect 3 15
Total 20 100
The above data shows that 4 respondents representing 20% are of the opinion
that unstable government is the challenge faced by banks when obtaining back the
loan, 5 respondents representing 25% stated that lack of cooperation by customers is
one of the challenges, 3 respondents representing 15% are of the opinion that
economic situation is the challenge, 3 respondents representing 15% stated that
inflationary effect is the challenge faced by banks, 2 respondents representing 10%
stated that regulatory and market challenge is the effect faced by banks and 3
33
respondents representing 15% are of the opinion that lack of consistency is the
challenge faced by banks.
Note: the tables below will be presented base on the responses from customers which
population amounted to 10 respondents.
Table 9
Long processes 1 10
Unstable government 3 30
Total 10 100
Table 11 shows that 2 respondents representing 20% stated that bank lending
policy is one of the discouragement, 4 respondents representing 40% stated that high
interest rate is the reason, 1 respondent representing 10% gave the opinion of long
processes as a reason, and 3 respondents representing 30% stated that unstable
government is what discourages customers from obtaining loan.
34
Question 12: is the repayment period of loan favourable to the customers?
Table 12
Yes 8 80
No 2 20
No idea - -
Total 10 100
Table 12 shows that 8 respondents representing 80% of the customers affirm that
the repayment period is favourable to them, and two respondents representing 20%
held a contrary opinion while none had any idea.
Question 13: are loans given to beneficiaries during inflation fully utilized?
Table 13
Variable Respondent Percentage %
Yes 8 80
No 2 20
No idea - -
Total 10 100
The table above shows that 8 respondents representing 80% are of the opinion
that the loans given to beneficiaries during inflation are fully utilized, 2 respondents
representing 20% are of a contrary opinion.
35
Question 14: must loans and advances granted be accompanied by collaterals?
Table 14
Yes 10 100
No - -
No idea - -
Total 10 100
Table 14 shows that 10 respondents representing 100% affirm that loans and
advances granted should be accompanied by collaterals while none was of a contrary
opinion.
Table 15
Yes 3 30
No 7 10
No idea - -
Total 10 100
From the table above, 3 respondents representing 30% are of the opinion that
government has respond in respect of inflation, while 7 respondents representing 70%
are of a contrary opinion and none had any idea.
36
CHAPTER FIVE:
CONCLUSION
5.1 INTRODUCTION
This chapter is the concluding part of the conclusion drawn are presented here.
We should make our recommendation here.
After all process of carrying out the research has been concluded, we present our
finding here.
High interest rates affect bank lending, because when bank charge high interest
on loans, customer tends to be discouraged from borrowing.
It has also been discovered that loan given to beneficiaries during inflationary
period are fully utilized by prospective borrowers (customers)
The borrowers tend to gain at the expense of lenders (bank) during inflation,
because the value of interest rate on loans is reduced.
It has been uncovered that inflation does not lead to unemployment as revealed
by the bank staff.
37
The findings also show that inflation distorts the value of money of money and
adds complexities on monetary policies in an economy.
During inflation, the bank developed and adopt new lending techniques as a
result of unstable economy.
Inflation has a significant effect on financial record and bank staff because it
reduce the value of interest.
The repayment period given to customers to repay their loan is favourable to the
borrowers.
5.3 CONCLUSION
However, both government and commercial banks should be mindful of the fact
that the environment in which they operate are important factor in the bank
performance and behavior. Where the environment is conducive and supportive
performance suffers. Commercial banks should note that they need to do a lot in
order to ensure good lending behavior even when a good measure of macro-economic
stability is achieved. Therefore effort should be made by commercial banks.
38
From the analysis and review of the research, the researcher found out that
excess spending by the government should be checked to reduce the level of
inflation.
5.4 RECOMMENDATION
a. The bank should embark on proper interview and the employment of some
expatriate who will ascertain the issue of bank lending and advances to
customers.
b. The central bank should set strong committee on supervision of central bank
guidelines with regards to cash ratio, special deposit and the exchange rate.
c. The subsidy of the price of essential commodities should be reduced and
encouragement of exportation.
d. The economy to revamped to reveal the present trend, strengthening the value
of the naira and reduce importation of manufactured goods or stabilization of
price of some commodities.
e. Reduction of pressure on the external sector so as to achieve a sustainable
balance of payment positions.
f. Moderation of the rate of inflation.
g. The bank should make provision for bad debt through recovery procedures in
saving doubtful debts.
The researcher was not able to carry out the research as expected due to some
constraints this include: finance, time, inaccessibility to data, therefore, the researcher
wish to suggest that future researchers should focus on a research on;
39
The impact of lending in commercial banks
Further research can be carried out on the effect of inflation in development
of finance institutions, lending to the real sectors of the economy. This will
go a long way in giving a better understanding of the subject matter.
40
BIBLIOGRAPHY
Bereh, N.M (2010) A Practical Guide to Research Writing Jos Professional Tutors
Consults, Jos
Eguzoikpe, E.E. (2008), Research Methodology, a Practical Treatise for Students. 2nd
Edition. Jos Quality Function Publishers.
Jhingon, M.L (2001) Monetary Economics, 5th Edition. Vrinda Publication ltd Delhi,
India P232.
Olusola, A.J (1998). The Preparation and Presentation of Research Project. Jos.
Planning research publication PP.13
41
Ojo, J.A.T (1999) Roles and Failures of Financial Intermediation by Bank. CBN
Bulletin, 22 (2) P10.
Stredzer, A.C et al (1976) Information Management, J. Willey and Sons, New York
P. 179
Usman (1976) Bank Regulations and Supervision in Nigeria the Nigerian Banks Pp.
79.
Wood, F & Omaya, J.O (1982) Business accounting 1:Longman House, Burnt Mill,
Harlow, England. P. 10
42
APPENDIX A
The Manager,
U.B.A
Jos main Branch.
Plateau state.
Dear Sir,
REQUEST FOR INFORMATION
Yours Faithfully,
Section A
Profile:
Gender: Male ( ) Female ( )
Category: Bank Staff ( ) Customer ( )
Section B
Please tick the boxes that best expressed your opinion.
For bank staff only
1. Does inflation have any effect on bank lending? Yes ( ) No ( ) No Idea ( )
2. Does your organization have any need to develop or adopt new lending
techniques due to inflation? Yes ( ) No ( ) No Idea ( )
3. Are you of the opinion that inflation reduces value of interest rate on bank
lending? Yes ( ) No ( ) No Idea ( )
4. Would you say that inflation have significant effect on financial record?
Yes ( ) No ( ) No Idea ( )
5. Would you say that inflation have significant effect on bank staff?
Yes ( ) No ( ) No Idea ( )
6. Does the banking sector perform better in time of inflationary period?
Yes ( ) No ( ) No Idea ( )
7. Will you subscribe to the opinion that inflation leads to unemployment?
Yes ( ) No ( ) No Idea ( )
8. Does inflation encourage savings? Yes ( ) No ( ) No Idea ( )
9. Does the bank face challenges when giving out loan? Yes ( ) No ( )
No Idea ( )
10.What challenges does the bank face when obtaining back the loan?
44
....................................................................................................................................
...........................................................................
For customers only
1. What discourages the customer from obtaining loan?
2. Is the repayment of loan favorable to the customer? Yes ( ) No ( )
No Idea ( )
3. Are loans given to beneficiaries during inflation fully utilized? Yes ( )
No ( ) No Idea ( )
4. Must loans and advances granted be accompanied by collateral?
Yes ( ) No ( ) No Idea ( )
5. Has government respond in respect to inflation? Yes ( ) No ( ) No Idea ( )
45