1. Follow this other guide to install ADB and FASTBOOT to ensure these utilities are configured
as expected.
On a Windows 10 PC:
2. Right click on the Windows icon in the lower left corner of your screen and click Command
Prompt.
3. Right click on the Windows icon in the lower left corner of your screen and click Device
Manager.
4. Boot the Nexus 5X into Fastboot Mode. This can be done by pressing and holding both
Power and Volume Down simultaneously. You should see a green android on his back and
FASTBOOT MODE in red about 2/3 down the screen.
5. At this point do a test to see if drivers are properly installed in the PC. Attach the USB cable
between the PC and the Nexus 5X. Device Manager should now show an entry of Android
Phone with a sub-entry of Android Bootloader Interface.
6. In the command prompt on the PC from step 2, enter the command fastboot devices. If
you see a response with the serial number of your Nexus 5X, then all is good and proceed.
If you do not see this then further work is required in the PC to get the required drivers
installed, so do not proceed further and ask for assistance.
7. Remove the USB cable between the PC and the Nexus 5X.
8. Tap Volume Down until you see Recovery Mode in the arrow, then tap Power once to
select it.
9. After a few seconds you will see the Google logo followed by a green android on his back
with No command underneath. Press and hold Power, then tap Volume Up once, then
release Power.
NOTE: If your device starts rebooting at this point, your only recourse is to contact
your place of purchase about a warranty replacement or repair.
10. You are now on the Android Recovery screen. On the third line at the top of the screen you
will see something that looks like this:
The middle one is your current Build Number. Make note of this as the Rescue OTA you
need corresponds to this one or a more recent one. (NOTE: You cannot install an older one
than your current Build Number.
11. Tap Volume Down until the entry Wipe cache partition is highlighted, then tap Power to
select it. Tap Volume Down once to highlight Yes, then tap Power again to start it.
12. When this is complete, tap Volume Down until the entry Apply Update from ADB is
highlighted, then tap Power to select it. You Nexus 5X is now waiting to receive the OTA file.
13. Attach the USB cable between the PC and the Nexus 5X. Device Manager should now
show an entry of Android Phone with a sub-entry of Android Composite ADB Interface.
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14. In the command prompt on the PC from step 2, enter the command adb devices. If you see
a response with the serial number of your Nexus 5X, then all is good and proceed. If you do
not see this then further work is required in the PC to get the required drivers installed, so do
not proceed further and ask for assistance.
On a Windows 10 PC:
20. Progress messages should now appear on both the PC and the Nexus 5X. If there are any
errors, do not proceed further and ask for assistance.
21. When the update finishes the line Reboot system now should be highlighted. Tap power
once to initiate a reboot.
22. After the reboot, your Nexus 5x should be back in operation.
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