LEMBAR PENGESAHAN
LEMBAR PENGUJIAN
KATA PENGANTAR................................................................................... i
BAB I PENDAHULUAN
A. Latar Belakang............................................................................. 1
B. Rumusan Masalah ....................................................................... 2
C. Maksud dan Tujuan...................................................................... 2
D. Waktu dan Tempat Prakeri........................................................... 3
E. Sistematika Penulisan................................................................... 3
A. Sejarah Perusahaan....................................................................... 4
B. Prinsip Plaza Asia......................................................................... 4
C. Visi dan Misi................................................................................ 5
D. Logo Plaza Asia............................................................................ 6
E. Struktur Organisasi....................................................................... 6
A. Pengertian Retur........................................................................... 10
B. Penyebab Terjadinya Retur........................................................... 14
C. Prosedur Retur Barang................................................................. 15
D. Manfaat dan Tujuan Retur Barang............................................... 17
BAB IV PENUTUP
A. Kesimpulan................................................................................... 19
B. Saran............................................................................................. 19
DAFTAR PUSTAKA