How to implement Cisco Unified SRST and MGCP Fallback?

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Introduction

This document describes how to configure Cisco Unified Survivable Remote Site Telephony
(SRST) on Cisco IOS routers to provide redundancy to Cisco Skinny Client Protocol (SCCP)
Phones. It also describes how to configure the Media Gateway Control Protocol (MGCP) gateway
fallback feature.

Basic Cisco Unified SRST Usage

Cisco Unified SRST provides CUCM with fallback support for Cisco Unified IP Phones that are
attached to a Cisco router on a local network. Cisco Unified SRST enables routers to provide
basic call-handling support for Cisco Unified IP Phones when they lose connection to remote
primary, secondary and teritiary CUCM servers or when the WAN connection to the main site is
down.

MGCP Fallback Usage

A Public Switched Telephone Network (PSTN) gateway can use MGCP gateway fallback
configured as an individual feature if H.323 or SIP is configured as a backup service. SRST and
MGCP fallback must be configured on the same gateway with Cisco IOS software release
12.2(11)T or later if this single gateway will provide SRST fallback service to phones and MGCP
gateway fallback.

MGCP Fallback and SRST Configuration

The MGCP gateway fallback feature is activated and configured on the Cisco IOS router. Note
that Cisco Unified SRST must be configured within CUCM and within the Cisco IOS Router.

When configuring MGCP Fallback and Cisco Unified SRST, you must follow these steps at
different locations:

1. Define the SRST reference for phones in CUCM administration

2. Configure the Call Forward Unregistered (CFUR) feature and set the CFUR destination of
lines on remote-site phones to the correct public switched telephone network (PSTN)
number in CUCM administration to enable reachable remote sites in SRST mode.
3. Enable and configure the MGCP fallback and Cisco Unified SRST features on the IOS
gateways.
4. Implement a simplified SRST dial plan on the remote-site-gateways to ensure connectivity
for remote-site phones in SRST mode.

Figure shows the MGCP fallback and Cisco Unified SRST

1. Cisco Unified SRST Configuration in CUCM

The SRST feature in Cisco Unified Communication Manager (CUCM) provides IP Phones with the
information needed to find the relative gateway to register with when they lose contact with
CUCM servers.
SRST Reference Definition: SRST reference comprises the gateway which can provide limited
CUCM functionality when all other CUCM Servers for IP Phones are unreachable.

Follow the procedure to configure SRST in CUCM at the Main Site.

SRST Configuration in CUCM Administration Page

From Cisco Unified CMAdministration, choose System > SRST > Add New.

SRST Reference Information

Name* : SRST-Remote1
Port* : 2000
IP Address* : 172.42.2.1
SIP Network/IP Address :
SIP Port* : 5060
SRST certificate Provider port* : 2445
Is SRST secure ?

CUCM Device Pool Configuration

The SRST reference as shown above is assigned to IP Phones using Device Pools.

CUCM Device Pool configuration in CUCM Administration Page

From Cisco Unified CMAdministration, choose System >Device Pool > Add New.

Administrators select the configured SRST reference from the drop-down menu in the device pool
configuration.

Roaming Sensitive Settings

Date/Time Group* : CMLocal

Region* : Default
Media Resource Group list : None
Location : None
Network Locale : None
SRST reference* : SRST-Remote1
Connection Monitor Duration : None
Physical Location : None
Device Mobility Group : None

2. SRST Configuration on the Cisco IOS Gateway

Follow these steps to configure Cisco Unified SRST on a Cisco IOS gateway at the
Remote Site

Step1: Enter call-manager-fallback configuration mode to activate SRST

Step2: Define the IP address and port to which the SRST service binds

Step3: Define the maximum number of DNs to support

Step4: Define the maximum number of IP Phones to support

Step5: Define the maximum number of numbers allowed per phone type

Step6: Define the phone keepalive interval (optional)

Note: When Cisco Unified SRST is enabled, Cisco IP Phones in call-manager-fallback

configuration mode do not have to be reconfigured because phones retain the same
configuration that was used with CUCM.

Cisco Unified SRST Configuration Example

RemoteSite# configure terminal

RemoteSite(config)# call-manager-fallback
! -- call-manager-fallback enables SRST on the IOS router

RemoteSite(config-cm-fallback)# ip source-address 172.47.2.1 port 2000

! -- defining the ip source-address. This ip address will be supplied as SRST reference IP address.

RemoteSite(config-cm-fallback)# max-ephones 3 dual-line

! - defining the SRST phone max-ephones

RemoteSite(config-cm-fallback)# max-dn 6
! - defining the SRST phone max-dn

RemoteSite(config-cm-fallback)# limit-dn 7960 2

! - limit dn to optimize the performance of the system

RemoteSite(config-cm-fallback)# keepalive 20

RemoteSite(config-cm-fallback)# end

RemoteSite#

3. MGCP- Gateway-Fallback Configuration on the Cisco IOS Gateway

To use SRST on an MGCP Gateway, you must configure SRST and MGCP gateway fallback on
the same gateway.

Follow these steps and configure the MGCP fallback on the Cisco IOS gateway at the
Remote Site.

Step1: Activate MGCP gateway fallback.

Step2: Define the service to fall back to.

To enable outbound calls while in SRST mode on an MGCP gateway, you must configure two
fallback commands on the MGCP gateway. These two commands allow SRST to assume control
over the voice port and over call processing on the MGCP gateway.
 MGCP Fallback Configuration Example

RemoteSite# configure terminal

RemoteSite(config)# call-manager fallback-mgcp

RemoteSite(config)# application

RemoteSite(config - app)# global

RemoteSite(config - app -global)# service alternate default

RemoteSite(config - app -global)# end

RemoteSite#

4. Cisco Unified SRST Dial Peer Configuration

Follow these steps to configure SRST Dial-peer on the Cisco IOS gateway at the
Remote Site.

Dial Peer configuration for SRST Dial plan

 RemoteSite# configure terminal

RemoteSite(config)# dial-peer voice tag pots

RemoteSite(config-dial-peer) destination-pattern [+]string[T]

Remotesite(config-dial-peer) port slot-number/port

Sample configuration for SRST dialplan

!
dial-peer voice 1 pots
description PSTN-emergency dial 9 first
destination-pattern 9911
port 0/1/0:23
forward-digits 3

!
dial-peer voice 2 pots
description PSTN-emergency
destination-pattern 911
port 0/1/0:23
forward-digits all

!
dial-peer voice 3 pots
description PSTN-Local services
destination-pattern 9[2-8]11
port 0/1/0:23
forward-digits 3

!
dial-peer voice 4 pots
description PSTN-Long distance Dialing
destination-pattern 91[2-9]..[2-9]......
port 0/1/0:23
forward-digits 11

!
dial-peer voice 5 pots
description PSTN-International Dialing
destination-pattern 9011T
port 0/1/0:23
prefix 011

Related Information

Cisco Unified Communications Manager Administration Guide Release 8.0(1) [1]

Cisco Unified SCCP and SIP SRST Administration Guide [2]
 Cisco Unified Survivable Remote Site Telephony (SRST) Version 8.0 [3]
Cisco Unified SRST supported Firmware, Platforms, Memory and Voice Products [4]
Cisco Unified SRST SNMP MIB Release 4.0 Guide [5]

https://supportforums.cisco.com/document/98721/how-implement-cisco-unified-srst-an-
-mgcp-fallback