16-603553
Issue 1
March 2011
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Chapter 1: Overview..................................................................................................................9
Introduction to the Avaya 9508 Digital Telephone.............................................................................................9
Buttons and features of the Avaya 9508 telephone........................................................................................10
Basic menu overview......................................................................................................................................12
About LEDs.....................................................................................................................................................14
About this manual...........................................................................................................................................15
Index.......................................................................................................................................119
The Avaya 9508 telephone is a multiline four wire digital telephone for use with the Integral 5
switch.
These telephones put convenient features and capabilities at your fingertips, including a
display to view and manage your calls, a contacts list, call history, a menu of options and
settings to customize your telephone, and access to your voice mail.
All features described in this user guide may not be available on your telephone. If you find
that a feature is not available, contact your system administrator.
Note:
Descriptions of the optional features are marked with an asterisk (*) symbol in the title.
Menu item in basic menu One menu level lower Two menu levels lower
Call pickup
Call diversion Divert to
Divert from
Divert for
Menu item in basic menu One menu level lower Two menu levels lower
Bundle [x]
Appointments Own appointment
Appointment for others
Call charges Last call
Total
Total subs.
Total line
Total call charges
Lock Lock telephone
Message
Night service Night service 1
Night service 2
Night service 3
Autom. Night service
Conference bridge Own conference
Conference for others
Settings Display/Acoustics Acoustics/Contrast
Partner beep
Do not disturb
MSN call type
Language
Function keys
Dial settings Autom. Handsfree
LN on dialling
Line / off-hook
Number of redials [0]
Redial every [ s]
Handsfree Answ.Back
Second call
Remote no. disp.
Direct dial
Menu item in basic menu One menu level lower Two menu levels lower
Code [0000]
Applications Call history
Call filter
Mobility
Conference bridge
Remote Headset
General call
Hunt group
VIP call
Self-assignment
Call display A->B
Serial Call
System functions Individual destinations
General speed dial
Day service
Night service 1 (2, 3)
Call forwarding
Date/time
Customer pswd *)
Traffic statistics
About LEDs
Each function, partner, or destination key has two light-emitting diodes (LEDs), a green and a
red, to indicate the status of the function or partner. The status is identified by whether the LED
is on, off, or blinking, as described in the following tables.
Note:
The LEDs for the keys that are assigned to destinations are always off.
LED Description
Steady green Function is active, for example, call diversion is set to on.
Off Function is not active.
LED Description
Steady green Partner has set call diversion to.
Blinking red slowly Partner receives an internal call.
Blinking red fast Partner receives an external call.
Steady red Partner is on a call.
LED Description
Steady red Line busy
Off Line free
Blinking red fast Calling/recalling
Blinking red slowly Line waiting or allocated
Related topics:
Turning direct dialing on or off on page 83
Related topics:
Seizing exchange line automatically on page 79
Related topics:
Introduction to Function keys on page 88
Related topics:
Introduction to the Call History feature on page 45
Note:
To reach the entry more quickly, you can also enter one or more of the first letters
of the name.
3. Lift the handset.
Related topics:
Introduction to the phone book on page 51
Calling partners
If you selected a special number to present to the call recipient, the telephone can also use
this to redial.
Note:
The Auto redial menu item is offered when the external number you dialed returns a busy
tone.
You can specify the number of automatic redial attempts and the time between two attempts
in the Dial settings.
You can only use Auto redial if you are calling on a digital exchange line.
Related topics:
Setting the number of redials on page 80
This feature may not be available. Your system administrator must configure it for your
extension as well as for the extension of the other person. Contact your system administrator
for more information.
1. Select Cut-In.
2. Press the OK button.
Each person on the call will hear a cut-in tone. You are now included in the call.
3. To disconnect from the call, press the Drop softkey, or replace the handset.
Note:
This is an additional feature that you can request your system administrator to configure for
your extension. For more information, contact your system administrator.
If you deactivate the number display feature for external calls, you cannot use this feature.
Making an announcement
Using the Avaya 9508 telephone, you can make announcements to subscribers in your
telephone system through the loudspeakers fitted in the telephones. You can address
individual subscribers, a selected group, or all subscribers in your telephone system.
1. Select Announce.
2. Press the OK button.
Make your announcement.
3. To answer, the called subscriber can lift the handset during the announcement.
Replying to an announcement
Use this procedure to reply to a general or group announcement on your telephone.
Related topics:
Setting the ringing tone melody on page 74
Answering a call
To answer a call, lift the handset or press the Speaker button to use the
speakerphone.
1. Press the Partner key and wait until the call reaches your own telephone.
2. Lift the handset.
Note:
You must set up the call forwarding stations in the telephone system to use this feature.
Related topics:
Assigning call forwarding destinations * on page 103
flash. Putting an incoming call on hold is useful when you are performing another task, such
as editing a phone book entry that you want to complete before you answer the call.
1. To place your current call on hold, press the Refback softkey. When you press the
Refback softkey, the active call goes on hold and you can call another
subscriber.
2. To resume the call on hold, press the Drop softkey.
Muting a call
1. Press the Mute button during a call so that the other person cannot hear you.
2. Press the Mute button again to unmute the call.
1. Select Return to .
2. Press the OK button.
You can now talk to the first talking partner. The second partner is put on hold.
Transferring a call
1. Make a call.
2. Press the Transfer softkey.
Your first call is put on hold.
3. Dial the appropriate telephone number.
You do not need to wait until the call is accepted.
4. Press the Transfer softkey again or hang up.
1. While on a call, select the number or name of the second call in the display.
2. Press the OK button.
You can now talk to the second call while the first call is on hold.
Note:
To end the second call instead of placing it on hold, press the Drop softkey.
Related topics:
Changing call diversion remotely * on page 117
If dial-in authorized call numbers are registered for you for Managed Mobility Access
(MMA), they are shown. You can select these destinations directly.
6. Select one of the following:
immediately
after time
on busy
twinning
7. Press the OK button.
The telephone display shows Divert to.. . Enter the number you want to divert calls
to.
For call diversion to happen after a specified time, the telephone display shows a
clock symbol.
For call diversion only if the telephone is busy, the symbol on display is B.
8. To deactivate the call diversion feature on your deskphone:
a. Press the Status softkey.
b. Select the appropriate status information.
c. Press the OK button.
d. Press the Delete softkey.
You can set up call numbers for which your telephone rings, even when you have
activated Call diversion to, immediately.
Related topics:
Adding dial-in authorized numbers * on page 95
Using a call filter on page 97
5. Enter the internal telephone number from which you want to divert calls to your
telephone. Alternatively, you can press an appropriate destination or partner key.
6. Select one of the following:
immediately
after time
on busy
twinning
7. Press the OK button.
The telephone display shows Divert from.. . Enter the number you want to divert
calls to.
For call diversion to happen after a specified time, the telephone display shows a
clock symbol.
For call diversion only if the telephone is busy, the symbol on display is B.
8. To deactivate call diversion:
a. Press the Status softkey.
b. Select the appropriate status information.
c. Press the OK button.
d. Press the Delete softkey.
Result
When you receive a diverted call, you will also be shown the number that the caller has
dialled.
You can also press an appropriate destination or partner key instead of entering the
number.
If a call diversion has already been set up, it is displayed. To delete an existing call
diversion, press Delete softkey.
The system deletes the earlier setting if it is not possible to continue with both call
diversions.
6. Press the New softkey.
7. Enter the internal or external number of the telephone to which you want to divert
calls. Remember to prefix an additional line code, such as 0, to the external
number.
If dial-in authorized call numbers are registered for you for Managed Mobility Access
(MMA), they are shown. You can select these destinations directly.
8. Select one of the following:
immediately
after time
on busy
9. Press the OK button.
Both subscribers get the respective status information Divert from .. or Divert to. .
The telephone display shows a clock symbol for call diversion after a specified time
or B for call diversion when busy.
Related topics:
Introduction to MMA on page 59
6. Select twinning.
7. Press the OK button.
The status information twinning appears in the display.
8. To deactivate twinning:
a. Press the Status softkey.
b. Select the appropriate status information.
c. Press the OK button.
d. Press the Delete softkey.
Diverting bundles *
Call diversion can be set up to take place at the public exchange. Internal users can telephone
without hindrance.
The cost of the diverted call is allocated to the subscriber who activated the diversion. The
caller only pays the costs up to the public exchange. The call units for the diversion are not
logged in your telephone system.
Note:
If you use the Hold softkey to put the first call on hold instead and then call the
additional participant, you can first talk to the participant privately while the first
caller is on hold. Then select Conference with to connect all participants.
If you set up a Conference bridge in your system, up to 9 different subscribers can join the
conference bridge. With a conference bridge set up additional conferences with more than
three participants are no longer possible.
1. While you are in a multi-party conference press the Conference softkey to add more
participants.
2. Enter the telephone number of the new participant.
When you connect to the number, all the parties can talk to each other.
1. Dial the number of the conference room from an internal or an external telephone.
Wait for a dial tone.
2. Enter your access PIN number.
All conference subscribers hear a brief alert tone. You are now part of the
conference.
If you are alone in the conference bridge, you hear on-hold music.
3. To leave the conference, replace the handset.
Note:
Related topics:
Making a call using call history on page 18
Symbol Description
! New
Missed call
Answered call
Symbol Description
Call answered by voice mail
Message waiting in voice mailbox
Diverted call, showing calling number and originally called number
Note:
The new setting impacts new call history entries only and does not modify existing entries.
Note:
If you enter a number without a name, you can edit the entry later and save it
under a name.
9. Select Back.
10. Change Call display A B (on) to show the number that the caller dialed.
Related topics:
Making a call using a phone book entry on page 19
Note:
The options displayed depend on your rights and on the number of entries already
in the respective phone book.
Pers., To make an entry in your personal phone book.
Common, To make an entry in the general phone book.
4. Enter the telephone number.
It may be necessary to enter an external line code and a dial pause before an
external number. You can obtain more information from your telephone system
administrator.
To enter an internal number, you have to press Option > internal call number
before making the entry.
5. Enter the name.
6. Press the Save softkey.
Result
The entries in your personal phone book correspond to the code dial destinations starting from
number 900.
You can also dial code dialing destinations 900 to 904 through Managed Mobility Access
(MMA).
Related topics:
Assigning function keys specifically (changing code dialing destinations)
Calling code dialing destinations on page 62
Note:
To reach the entry more quickly, you can enter one or more of the first letters of
the name.
3. Press the Bksp or the Delete softkey.
4. Edit the entry.
5. Press the OK button.
Deleting an entry
Introduction to messaging
You can send a text message to subscribers in your system. For example, when the caller
does not answer or the called telephone is busy. The messages can consist of standard texts
prepared by your system administrator or your own text.
The telephone can accept a maximum of 10 messages. To accommodate the eleventh
message, the earliest message is deleted automatically.
The telephone system sends the text message to the recipient immediately.
Introduction to MMA
Using the Managed Mobility Access (MMA), you can dial into your system remotely and then
make a call as if you were using your company telephone. To be able to do this, the number
of the telephone making the call must be registered and it should support DTMF dialling. You
can easily set up registered numbers as twinning or diversion destinations, or change them
and perform the function from your company telephone or remotely.
With MMA, you can use the Callback feature. Your system automatically calls back after you
dial in. This is a non-chargeable service.
Additionally, the person you call can see your internal telephone number on the LCD screen
and cannot tell whether you are calling from the office or using an external telephone.
Related topics:
Diverting calls for another telephone * on page 33
Introduction to MMA settings on page 94
1. Dial the dial-in number for your system from a registered external telephone.
2. The telephone system picks up the call. Wait for a dial tone.
You can now make calls as if you are an internal subscriber.
1. Dial the dial-in number for your system from a registered external telephone with
the callback setting activated.
Wait for a ring back tone. After a short time, the telephone system disconnects. You
will hear the busy tone.
2. Replace the handset and wait for your system to ring you back after a few
seconds.
Your system will ring you back after about 10 seconds.
3. Answer the Callback.
When you hear the dial tone, you can make calls like an internal subscriber. Your
system bears all call charges incurred.
Note:
The first five entries recorded in your personal phone book can easily be accessed as code
dialing destinations by pressing #1...#5 (relates to entries 900 to 904).
Ending a call
1. Press the (#) key when you hear the dial tone.
2. Press the (*) key .
Twinning and call diversion is now activated on the telephone you are currently
calling. The telephone settings for each registered number defines if you turned on
twinning and call diversion.
1. Press the (#) key on the telephone keypad followed by the code number of the code
dialing destination you want to call. For example, 2 for 902.
The code dialing destinations correspond to the first entries in your personal phone
book.
Assign codes to code dialing destinations:
Code dialing destination 900 -> Code number 1
Code dialing destination 901 -> Code number 2
Code dialing destination 902 -> Code number 3
Code dialing destination 903 -> Code number 4
Code dialing destination 904 -> Code number 5
2. Carry out the call.
Related topics:
Assigning function keys specifically (changing code dialing destinations)
Creating a new entry in the phone book on page 51
Call Charges
Note:
If you want to clear the totals for all calls, you must have this function enabled by
your system administrator.
5. Press the OK button.
6. Press the Delete softkey.
Telephone lock
You can lock your telephone to prevent unauthorized use during your absence. To unlock your
telephone, your Personal Identification Number (PIN) is required.
The following functions are still available in a locked telephone:
Answering calls
Dialing internal call numbers
Managing appointments
Result
At the specified time, a signal tone sounds and the text you have entered is displayed.
Acknowledging an appointment
Use this procedure to acknowledge an appointment. At the specified time, a signal tone sounds
and the entered appointment message appears in the display.
Deleting an appointment
Note:
You can change the individual settings during a call by pressing + or - on the Volume button.
You can also change any setting by pressing the numeric key of the setting that you want or
by pressing the right or left navigation arrows.
The new setting rings immediately so that you can verify it.
10. Press the Back softkey.
Note:
You can change the melody playback speed using the Set melody option.
Note:
To reset the Acoustics/Contrast settings to the default status, select Default
setting. Press OK to confirm.
7. Press the OK button.
8. Increase or reduce the contrast with the right or left navigation button.
9. Press the Save softkey.
Note:
You can set your telephone to accept calls from telephone numbers you consider important
even when it is in the Do not disturb mode. Use the Call filter feature to select numbers
that will not be impacted by the Do not disturb mode.
Related topics:
Using a call filter on page 97
Note:
In each case, only the last activated Night service is applicable. The system
deactivates all night services that were previously activated.
Related topics:
Assigning operators for night service * on page 102
Result
If LN on dialing is turned on, you must first press the Hold softkey to make an internal call.
Related topics:
Calling an external number on page 18
Result
If Line/Off-hook is turned on, you must first press the Hold softkey to make an internal call.
Related topics:
Requesting automatic redialing on page 21
Note:
You can also use the Anonymous calling feature to prevent display of any calling number
for a specific call you make.
Result
Depending on the administration of your telephone system, the system presents a list of the
numbers you can use to present yourself to the person you dial.
Result
The display shows the status information as Handsfree answer back.
Note:
If you want to turn off Handsfree answer back again, set the function to Handsfree answer
back (on) again.
Related topics:
Calling an internal number on page 17
Result
If you are on a call that you do not want to interrupt and you turn off the second call, the caller
of the second call hears the busy signal.
If you have already set up a code, the system displays the current code number on
the LED screen.
7. Press the OK button.
8. You can perform the following functions as applicable:
To change the code, enter the new code number.
To deactivate the code, press OK button,
To delete the code, select Delete and press OK button.
9. Press the Back softkey.
The system saves the new setting.
In the absence of an answering station, the call signals on all the telephones connected to the
system. You can administer your telephone so that it does not ring in the case of a general
call.
Note:
All the procedures described in this user manual assume a standard assignment of the
function keys.
Reassigning function keys may change the operating procedures. Functions that are
assigned to keys no longer appear in the menu.
Related topics:
Calling with a destination key on page 18
Next steps
To block access to the conference using the standard PIN:
1. Enter the Standard PIN menu.
2. Select Deactivate.
3. Confirm by pressing the OK button.
By default, a normal call diversion can be activated to telephones with registered numbers.
For each registered number, you can configure that twinning is activated instead of call
diversion.
Related topics:
Introduction to MMA on page 59
Note:
This saves a lot of effort in keying in all the digits of a number. For example, you
can simply call your extension using the mobile whose number you want to
register. The number appears in your call log and you can easily add it as a
registered number.
11. If necessary, press the Options softkey and select and modify one or several of the
following settings:
Callback (off): To allow callback option, change setting to (on).
Editable (off): To allow editing option, change setting to (on).
Twinning (off): To set twinning instead of call diversion, change setting to
(on).
12. If necessary, press the Back softkey to quit the Options menu.
13. Press the OK button.
The number is registered and list of registered numbers shows the new number.
Result
The Call diversion > Divert to menu shows the all registered numbers as twinning or call
diversion destinations.
Related topics:
Diverting calls from your telephone to another on page 31
Note:
You can also use the call filter to prevent call diversion for selected numbers. If in addition
to Call divert to, immediate, you also set up Do not disturb, then only your telephone rings
when a call arrives from entries in the call filter list. The system diverts all other calls
immediately. You can also mark certain entries in order to reject or ignore calls from those
numbers.
Related topics:
Diverting calls from your telephone to another on page 31
Deactivating the ringing tone temporarily on page 77
100 Avaya 9508 Series Digital Deskphone User Guide March 2011
Chapter 13: Settings for your telephone
system
Introduction
You can modify many of the settings for your telephone system from your Avaya 9508 Series
Deskphones.
The settings apply to all the telephones in your system.
External callers can use various telephone numbers to reach your company. These
telephone numbers serve as the operator for the company. You can link a number to a
specific telephone or telephones in the company so that when a call comes on that
telephone number, only the linked telephones ring.
The settings serve normal daytime operations, three different nighttime variations from 1
to 3, and call forwarding after a time delay.
If you want to operate several calls alone, you can issue a "busy" signal to every new
caller as soon as you are in a call. This is called second call barring.
You can change the date and time globally for the whole system.
You can determine a customer password. For example, you can manage your telephone
system with the ICT tool.
You can obtain statistical information for your telephone, such as traffic statistics.
Avaya 9508 Series Digital Deskphone User Guide March 2011 101
Settings for your telephone system
102 Avaya 9508 Series Digital Deskphone User Guide March 2011
Assigning call forwarding destinations *
Related topics:
Activating Night service on page 78
Avaya 9508 Series Digital Deskphone User Guide March 2011 103
Settings for your telephone system
Press the corresponding line key instead of entering the line number.
9. Select the number for which you want to set up an operator.
10. Press the OK button.
11. Enter the internal number of the telephone which is to be set up as an call forwarding
destination. For example, 13.
12. If necessary, enter four further internal numbers of telephones to which the call
should be forwarded.
13. If necessary, select Next line and set up operators for this line.
14. Press the Back softkey.
The system saves the new setting.
15. To change operators you have already set up simply enter the new operators.
Related topics:
Forwarding calls to forwarding stations on page 26
104 Avaya 9508 Series Digital Deskphone User Guide March 2011
Setting the date and time
11. After you have selected the other numbers, press the OK button.
12. Press the Phone/Exit button.
The new setting is saved.
Result
If you are in a call, another external caller receives a busy tone even if other telephones in the
call distribution are free.
Avaya 9508 Series Digital Deskphone User Guide March 2011 105
Settings for your telephone system
106 Avaya 9508 Series Digital Deskphone User Guide March 2011
Chapter 14: Auxiliary devices
Avaya 9508 Series Digital Deskphone User Guide March 2011 107
Auxiliary devices
1 Line/Application/Function Display
2 Buttons with LEDs
3 Left scroll button
4 Right scroll button
108 Avaya 9508 Series Digital Deskphone User Guide March 2011
Using a headset
Using a headset
You can connect a headset to your telephone. To use a cordless headset, first activate it.
Caution:
Prolonged usage of a headset and listening to loud sounds can impair your hearing. Use
the Volume button to maintain the headset volume at a pleasant level.
Answering calls:
To answer a call, press the Headset button.
Continuing a headset call with the handset:
To continue a headset call, lift the handset and continue the conversation as normal.
Continuing a handset call with the headset:
To continue a handset call using the headset, press the Headset button. You will be speaking
to the other party through the headset. The LED on the button lights up.
Continuing a handset call with the headset:
To continue a handset call using the headset, press the Headset button. You can speak to the
other party through the headset. The LED on the button lights up.
Ending a headset call and disconnecting:
To end a headset call, press the Headset button and replace the handset if necessary.
Starting a call:
To start a call, enter the telephone number or the internal call number and press the Headset
button.
Activating monitoring:
To activate monitoring on the telephone while you are on a call with the headset, press the
Speaker button. The LED on the button lights up.
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Auxiliary devices
110 Avaya 9508 Series Digital Deskphone User Guide March 2011
Chapter 15: Hotel functions
Introduction
The hotel functions of the Avaya 9508 Series telephones are most suitable for use in small-
sized to medium-sized hotels and guest houses. Your system administrator can connect up to
three BM12 modules to the telephone for executing these functions.
The following hotel functions are available
Checking in and checking out guests
Viewing guest charges
Disabling direct inward dialing to rooms
Waking up guests
You can also connect a printer to the telephone system for printing charge reports and wake-
up requests.
Name Description
Check-in / Check-out For checking guests in and out.
DDD (Disable Direct An external caller cannot directly connect to the room of the guest.
Dial) The switchboard routes all calls.
Message The switchboard can send a message to a room telephone.
Disable guest-to-guest Hotel guests cannot make calls to each other directly from their
room telephones. The switchboard routes all calls.
Charge limit External calls are chargeable. The guest can only incur charges
up to a specific amount.
Avaya 9508 Series Digital Deskphone User Guide March 2011 111
Hotel functions
Name Description
Exit For ending an operating procedure. You can use this to end an
operating procedure. The BM12 module returns to displaying the
calling status of the room telephones.
Other keys Destination keys for guests.
Checking in *
Result
The room guest obtains the full, nonrestricted class of service upon check-in as evident by the
menu on display on the guest telephone. Voice announcements of a voice mail box, if any, are
in the selected language. The system deletes all details pertaining to the previous guest.
Checking out *
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Querying call charges *
If the button LED flashes: There are charges to recover from the room guest,
or there are unheard messages on the voice mail box of that guest.
You can raise a bill for the charges and ask the guest to listen to the voice mail
messages.
3. Press the Exit button.
The BM12 module displays the current calling status of the room telephones.
Result
On check-out, the system deletes all details of the guest messages, wake-up calls, call
diversions, and callbacks. Direct dial from other rooms is disabled.
To obtain an automatic printout of the total expense incurred, consult your system
administrator.
Avaya 9508 Series Digital Deskphone User Guide March 2011 113
Hotel functions
Listening to messages *
A menu lists the unheard messages on the voice mail box of the room guest.
1. From the menu, select the relevant entry. For example, 101: New messages (2).
2. To open the voice mail box, call the voice mail server.
3. Enter the room number.
4. Press the OK button.
The system establishes a connection to the voice mail box of the guest.
You can transfer the voice mail box to another telephone where the room guest can
listen to the voice mail messages by pressing the star (*) key. There, the customer
can listen to the messages on his voice mail box on pressing the (* ) key.
5. Press the button for the room again.
The guest check-out is complete, and all unheard messages are deleted.
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Setting direct dial to rooms *
Avaya 9508 Series Digital Deskphone User Guide March 2011 115
Hotel functions
reception telephone displays a message that the guest has exceeded the charge limit. The
charge limit is the same for all guests.
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Appendix A: Remote features
1. Dial the remote control access number from the external telephone.
2. Enter your internal number.
3. Enter your PIN.
4. Enter the Codes for Activate Call diversion.
5. Enter the diversion target number.
6. To deactivate the diversion, enter the appropriate code.
7. To set up or to change the call diversion, enter the code for Activate follow-me
beginning with an asterisk (*).
8. Enter the external line code of the system and the new destination to which you
want to divert the calls. An acknowledgement tone sounds after a short time.
9. To deactivate the call diversion, enter the code for Deactivate follow-me.
Related topics:
Introduction to call diversion on page 31
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Remote features
118 Avaya 9508 Series Digital Deskphone User Guide March 2011
Index
Avaya 9508 Series Digital Deskphone User Guide March 2011 119
making .................................................................37 LEDs ....................................................................14
three-party ............................................................37 functions
conference room ........................................................39 assigning keys .....................................................88
connecting participants ...............................................38
consultation call ..........................................................27
contrast .......................................................................75
G
customer password ..................................................105
general call .................................................................86
cut-in ...........................................................................21
guest-to-guest connectionl
hotel ....................................................................115
D
date ...........................................................................105 H
day service ...............................................................101
deleting .................................................................47, 71 handling
appointment .........................................................71 calls ......................................................................25
destination key handsfree ...................................................................19
LEDs ....................................................................14 handsfree answer back ..............................................82
destination keys ..........................................................89 handsfree operation
destinations setting ..................................................................76
assigning keys .....................................................88 handsfreeautomatic after dialing ................................78
on keys .................................................................89 headset ...............................................................87, 109
direct dial activating ..............................................................87
hotel rooms .........................................................115 remote headset ....................................................87
direct dialing ...............................................................83 hotel ...................................................................112116
discrimination code ...................................................117 call charges ........................................................113
diverting ...........................................................3133, 35 charge limit .........................................................115
after time ........................................................3133 checking in .........................................................112
bundles ................................................................35 checking out .......................................................112
for another telephone ...........................................33 direct dial ............................................................115
from ......................................................................32 guest-to-guest connection ..................................115
on busy ...........................................................3133 messages ...........................................................114
to ..........................................................................31 waking guests .....................................................116
unconditional ..................................................3133 hotel functions ...........................................................111
Do not disturb .............................................................77 BM12 ..................................................................111
double call ..................................................................31 hotel reception ..........................................................114
DTMF suffix dialling ..................................................117 hunt groups ................................................................86
E I
editing internal call .................................................................17
phone book entry .................................................52
ending .........................................................................38
external line J
seizing when off-hook ..........................................79
external number .........................................................18 joining
another call ..........................................................21
F
K
follow-me ..................................................................117
forwarding calls ..........................................................26 keys
function key assigning functions ..............................................88
120 Avaya 9508 Series Digital Deskphone User Guide March 2011
assigning numbers ...............................................88 N
Avaya 9508 Series Digital Deskphone User Guide March 2011 121
announcement .....................................................23 settings ...............................................................101
requesting time ...........................................................................105
automatic callback ...............................................20 traffic statistics ..........................................................106
automatic redialing ...............................................21 transferring
ring tone call ........................................................................28
melodies ...............................................................74 on hold .................................................................28
twinning ......................................................................34
S
second call U
deactivating ..........................................................84
second call barring ...................................................104
unlocking
setting .........................................................................75
telephone .............................................................68
settings
telephone system ...............................................101
signaling calls V
on two telephones ................................................34
source discrimination code .......................................117 VIP call .......................................................................85
speakerphone .............................................................19
symbols
call log ..................................................................45 W
T
waking guests ...........................................................116
telephone system
122 Avaya 9508 Series Digital Deskphone User Guide March 2011