Alpm 39201

Commercial
Troubleshooting
Automatic
Washer
Metered and Nonmetered
Refer to Page 6 for Model Numbers
H002C
Part No. 39201R8

www.comlaundry.com December 2009
Table of Section 1 Safety Information ...............................................................3
Locating an Authorized Servicer...........................................................4
Contents Section 2 Introduction ..........................................................................5

Customer Service...................................................................................5
Nameplate Location...............................................................................5
Model Identification ..............................................................................6
Theory of Operation ............................................................................15
Section 3 General Troubleshooting...................................................17
1. Clicking Noise During Operation on NEWLY Installed Units ..17
2. No Hot Water ..............................................................................18
3. No Cold Water ............................................................................19
4. No Warm Water ..........................................................................20
5. Water Fill Does Not Stop At Proper Level .................................21
6. Timer Does Not Advance (Models with Timer Only)................22
7. Motor Does Not Run...................................................................23
8. No Agitation................................................................................24
9. Constant Agitation ......................................................................25
10. Washer Overheats, Cycles On Motor Thermal Protector, Switch
Actuator Kicks In and Out ..........................................................26
11. Slow Spin Or No Spin.................................................................27
12. Constant Spin ..............................................................................28
13. Washer Stops In Cycle; Quits After A Couple Loads; Is
Intermittent..................................................................................29
14. Washer Is Locked Up Or Binding...............................................30
15. Outer Tub Does Not Empty ........................................................31
16. Excessive Vibration ....................................................................32
17. Water Leaking From Outer Tub..................................................33
18. Troubleshooting Coin Drop ........................................................34
Coin Slide Operated and Non-Metered Models with the Number
8 or 9 in the 4th Character of the Model Number ...............39
19. Error Mode..................................................................................39
20. Coin Slide Can Not Fully Insert..................................................40
21. Coin Slide Fully Inserts, Switch Does Not Activate...................41
22. Switch Is Activated Too Soon ....................................................42
23. Coin Slide Does Not Return Freely ............................................43
24. No Cycle Start When the Coin Slide is Activated ......................44
25. Washer Will Not Fill (Pressure Switch Diagnostic) ...................46
26. Washer Will Not Fill (Mixing Valve Diagnostic) ......................48
27. Washer Over Fills (Pressure Switch Open) ................................50
28. No Agitation Low and High Speed..........................................52
29. Washer Will Not Spin Low Speed...........................................54
30. Washer Will Not Spin High Speed ..........................................56
EDC Models.....................................................................................59
31. EDC Error Code Listing .............................................................59
Copyright 2009, Alliance Laundry Systems LLC

All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 1

32. Cannot Perform Infrared Communication ..................................60
33. Coins Ignored When Entered......................................................61
34. Electronic Control Has No Visible Display................................62
35. No Fill Analysis ..........................................................................64
36. No Motor Run Agitate Analysis ............................................66
37. No Motor Run Spin Analysis.................................................68
38. Overflow Analysis ......................................................................70
39. Audit Switch Function Analysis .................................................72
MDC Models....................................................................................73
40. MDC Error Code Listing ............................................................73
41. No Visible Display on Control....................................................74
43. Washer Will Not Fill (Pressure Switch Diagnostic) ...................78
44. Washer Will Not Fill (Mixing Valve Diagnostic) ......................80
45. Washer Over Fills (Pressure Switch Open) ................................82
46. No Agitation Low and High Speed..........................................84
47. Washer Will Not Spin High Speed ..........................................86
48. Washer Will Not Spin Low Speed...........................................88
NetMaster Models ...........................................................................91
49. NetMaster Error Code Listing.....................................................91
50. Microwand Does Not Communicate With Control ....................95
51. No Visible Display on Control....................................................96
53. Washer Will Not Fill (Pressure Switch Diagnostic) .................100
54. Washer Will Not Fill (Mixing Valve Diagnostic) ....................102
55. Washer Over Fills .....................................................................104
56. No Agitation Low and High Speed........................................106
57. Washer Will Not Spin High Speed ........................................108
58. Washer Will Not Spin Low Speed.........................................110
Section 4 Adjustments ......................................................................113
59. Leveling Legs............................................................................113
60. Pressure Switch .........................................................................114
61. Belt (Agitate and Spin) .............................................................114
62. Cleaning Non-Electronic Coin Drop.........................................114
63. Cleaning Electronic Coin Drop.................................................116
Section 5 Motor Test Procedure......................................................119
Section 6 Cycle Sequence Charts.....................................................121
Timer No. 28716P and 28719 Cycle Sequence ..............................121
Timer No. 31111P, 31504P and 35368P Cycle Sequence ..............122
Timer No. 36986 Cycle Sequence ..................................................123
Timer No. 34601P, 34603P, 34604 and 36987 Cycle Sequence ....124
Timer No. 34602P Cycle Sequence ................................................125
Timer No. 200914 Cycle Sequence ................................................126
Timer No. 201066 Cycle Sequence ................................................127
Cycle Sequence For Coin Slide Operated/Non-Metered Models ...128

Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (CAUTION,
WARNING, and DANGER) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer and those maintaining the machine.
a DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
a WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
a CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property
damage.
Additional precautionary statements (IMPORTANT and NOTE) are followed by specific instructions.
IMPORTANT
The word IMPORTANT is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word NOTE is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
WARNING
Failure to install, maintain and/or operate this product according to the manufacturers
instructions may result in conditions which can produce serious injury, death and/or property
damage.
Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2

Safety Information
WARNING
To reduce the risk of electric shock, fire, explosion, serious injury or death:
Disconnect electric power to the washer before servicing.
Never start the washer with any guards/panels removed.
reconnected to ensure that the washer is properly grounded.
W003
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you or the inexperienced person making such
repairs to the risk of serious injury, electrical shock or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W008
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may occur. Common sense, caution and care must be
exercised when installing, maintaining or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.
Locating an Authorized Servicer

Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician
and using authorized factory parts.

Section 2
Introduction
Customer Service
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at (920) 748-3950
for the name and address of the nearest authorized
parts distributor.
For technical assistance, call either of the numbers
listed below:
(920) 748-3121 Ripon, Wisconsin
+32 56 41 20 54 Wevelgem, Belgium
Nameplate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on nameplate(s) as shown.
Nameplate
W363PE3A

Introduction
Model Identification
Information in this manual is applicable to these washers.
Coin Coin Coin Card Card

Washer Non- Metered Electronic Slide Drop Drop Reader Reader Motor Wash-
Model metered Control Speed tub
Ready Ready Installed Ready Installed
BWT820*N1102 X 2 P
BWT920*N1102 X X 2 P
BWTT20*N X X X 2 P
HWLX21*N1102 X X X 2 S
HWT011*B3073 X 1 S
HWT020*A X 2 P
HWT020*C X 2 P
HWT020*M X 2 P
HWT020*N X 2 P
HWT021*A1102 X 2 S
HWT021*C1102 X 2 S
HWT021*M1102 X 2 S
HWT021*N1102 X 2 S
HWT110*A X X 1 P
HWT110*C X X 1 P
HWT110*M X X 1 P
HWT110*N X X 1 P
HWT111*A1102 X X 1 S
HWT111*A3000 X X 1 S
HWT111*B3069 X X 1 S
HWT111*C1102 X X 1 S
HWT111*C3000 X X 1 S
HWT111*M1102 X X 1 S
HWT111*M3000 X X 1 S
HWT111*N1102 X X 1 S
HWT120*A X X 2 P
HWT120*C X X 2 P
HWT120*M X X 2 P
HWT120*N X X 2 P
HWT121*A1102 X X 2 S
HWT121*C1102 X X 2 S
HWT121*C1123 X X 2 S
HWT121*M1102 X X 2 S
HWT121*M1123 X X 2 S
HWT121*N1102 X X 2 S
HWT1A0*N X X 2 P
HWT210*A1102 X X 1 P
HWT210*C1102 X X 1 P
HWT210*M1102 X X 1 P
HWT210*N1102 X X 1 P
* Add Letter To Designate Color. L Almond W White Q Bisque
Key: 1 = 1 Speed Motor, 2 = 2 Speed Motor, P = Porcelain Washtub, S = Stainless Steel Washtub

Introduction

Washer Non- Electronic Motor Wash-
Model metered Metered Control Slide Drop Drop Reader Reader Speed tub
HWT211*A3000 X X 1 S
HWT211*B3020 X X 1 S
HWT211*C1102 X X 1 S
HWT211*C3000 X X 1 S
HWT211*M3000 X X 1 S
HWT211*M3020 X X 1 S
HWT211*N3020 X X 1 S
HWT220*A1102 X X 2 P
HWT220*C1102 X X 2 P
HWT220*M1102 X X 2 P
HWT220*M3000 X X 2 P
HWT220*M3020 X X 2 P
HWT221*A1102 X X 2 S
HWT221*C1102 X X 2 S
HWT221*M1102 X X 2 S
HWT221*N1102 X X 2 S
HWT221*N1127 X X 2 S
HWT521*A1102 X X X 2 S
HWT521*C1102 X X X 2 S
HWT621*A1102 X X X 2 S
HWT621*C1102 X X X 2 S
HWT721*A1102 X X X 2 S
HWT721*C1102 X X X 2 S
HWT820*N X 2 P
HWT821*N1102 X 2 S
HWT910*N X X 1 P
HWT911*N1102 X X 1 S
HWT911*N3020 X X 1 S
HWT920*N X X 2 P
HWT921*N1102 X X 2 S
HWT921*N1127 X X 2 S
HWTB21*M1102 X X X 2 S
HWTB21*N1102 X X X 2 S
HWTF21*M1102 X X X 2 S
HWTF21*N1102 X X X 2 S
HWTR21*N1102 X X X 2 S
HWTT20*N X X X 2 P
HWTT21*N1102 X X X 2 S
HWTV20*N X X 2 P
HWTX21*M3020 X X X 2 S
HWTX21*M3022 X X X 2 S
HWTX21*N1102 X X X 2 S

Introduction

HWTY20*M X X X 2 P
HWTY20*N X X X 2 P
HWTY21*M1102 X X X 2 S
HWTY21*N1102 X X X 2 S
HWTZ20*M X X X 2 P
HWTZ20*N X X X 2 P
HWTZ21*M1102 X X X 2 S
HWTZ21*N1102 X X X 2 S
JWT110*A X X 1 P
JWT110*M X X 1 P
JWT110*N X X 1 P
JWT810*N3020 X 1 P
JWT810*N3050 X 1 P
JWT810*N5400 X 1 P
JWT820*N X 2 P
JWT820*N3050 X 2 P
JWT910*N X X 1 P
JWT910*N3020 X X 1 P
JWT910*N3050 X X 1 P
JWT910*N3069 X X 1 P
JWT920*N X X 2 P
JWT920*N3050 X X 2 P
NWNBX2SP301NW22 X X X 2 S
NWT721*A1126 X X X 2 S
NWT811*N5422 X 1 S
NWT821*N3022 X 2 S
NWT911*N5422 X X 1 S
NWT921*N3022 X X 2 S
NWTF21*M1126 X X X 2 S
NWTF21*N1126 X X X 2 S
SWL520*N X X X 2 P
SWL521*N X X X 2 S
SWLB20*N X X X 2 P
SWLB21*N X X X 2 S
SWLF20*N X X X 2 P
SWLF21*N X X X 2 S
SWLT20*N X X X 2 P
SWLT21*N X X X 2 S
SWLY20*N X X X 2 P
SWLY21*N X X X 2 S

Introduction

SWNBC2PP111TW02 X X X 2 P
SWNSX2PP111TW02 X X 2 P
SWT011*A3000 X 1 S
SWT011*A3022 X 1 S
SWT011*A3028 X 1 S
SWT011*A3050 X 1 S
SWT011*A3062 X 1 S
SWT011*M3000 X 1 S
SWT011*M3022 X 1 S
SWT011*M3050 X 1 S
SWT011*N3000 X 1 S
SWT011*N3022 X 1 S
SWT011*N3028 X 1 S
SWT011*N3050 X 1 S
SWT011*N3062 X 1 S
SWT020*A X 2 P
SWT020*M X 2 P
SWT020*N X 2 P
SWT021*A X 2 S
SWT021*M X 2 S
SWT021*N X 2 S
SWT110*A X X 1 P
SWT110*M X X 1 P
SWT110*N X X 1 P
SWT111*A X X 1 S
SWT111*A1200 X X 1 S
SWT111*A1300 X X 1 S
SWT111*A3000 X X 1 S
SWT111*A3022 X X 1 S
SWT111*A3028 X X 1 S
SWT111*A3050 X X 1 S
SWT111*A5412 X X 1 S
SWT111*B3069 X X 1 S
SWT111*M X X 1 S
SWT111*M1200 X X 1 S
SWT111*M1300 X X 1 S
SWT111*M3000 X X 1 S
SWT111*M3022 X X 1 S
SWT111*M3050 X X 1 S
SWT111*M3069 X X 1 S
SWT111*M5412 X X 1 S
SWT111*N X X 1 S

Introduction

SWT111*N3000 X X 1 S
SWT111*N3022 X X 1 S
SWT111*N3028 X X 1 S
SWT111*N3050 X X 1 S
SWT111*N3069 X X 1 S
SWT111*N5412 X X 1 S
SWT111*N5417 X X 1 S
SWT120*A X X 1 P
SWT120*M X X 1 P
SWT120*N X X 1 P
SWT121*A X X 2 S
SWT121*A3000 X X 2 S
SWT121*M X X 2 S
SWT121*M3000 X X 2 S
SWT121*N X X 2 S
SWT210*A X X 1 P
SWT210*A1124 X X 1 P
SWT210*M X X 1 P
SWT210*M1124 X X 1 P
SWT210*N X X 1 P
SWT210*N1124 X X 1 P
SWT211*A1200 X X 1 S
SWT211*A1300 X X 1 S
SWT211*A3000 X X 1 S
SWT211*A3020 X X 1 S
SWT211*A3022 X X 1 S
SWT211*A3062 X X 1 S
SWT211*B3020 X X 1 S
SWT211*M3000 X X 1 S
SWT211*M3020 X X 1 S
SWT211*M3022 X X 1 S
SWT211*N3000 X X 1 S
SWT211*N3020 X X 1 S
SWT211*N3022 X X 1 S
SWT211*N3050 X X 1 S
SWT211*N3062 X X 1 S
SWT220*A X X 2 P
SWT220*M X X 2 P
SWT220*M1124 X X 2 P
SWT220*N X X 2 P
SWT220*N1124 X X 2 P
SWT221*A X X 2 S

Introduction

SWT221*M X X 2 S
SWT221*N X X 2 S
SWT2A0*N X X 2 P
SWT2A0*N1124 X X 2 P
SWT2B0*N1124 X X 1 P
SWT320*A X X 2 P
SWT320*M X X 2 P
SWT321*A X X 2 S
SWT321*M X X 2 S
SWT420*A X X X 2 P
SWT420*D X X X 2 P
SWT420*M X X X 2 P
SWT421*A X X X 2 S
SWT421*A3000 X X X 2 S
SWT421*A3022 X X X 2 S
SWT421*A3028 X X X 2 S
SWT421*A3050 X X X 2 S
SWT421*D X X X 2 S
SWT421*M X X X 2 S
SWT421*M3000 X X X 2 S
SWT421*M3022 X X X 2 S
SWT421*M3050 X X X 2 S
SWT520*A X X X 2 P
SWT520*M X X X 2 P
SWT520*N X X X 2 P
SWT521*A X X X 2 S
SWT521*A1119 X X X 2 S
SWT521*M X X X 2 S
SWT521*N X X X 2 S
SWT620*A X X X 2 P
SWT620*C X X X 2 P
SWT620*D X X X 2 P
SWT620*M X X X 2 P
SWT621*C X X X 2 S
SWT621*D X X X 2 S
SWT621*D1121 X X X 2 S
SWT621*M X X X 2 S
SWT621*M1121 X X X 2 S
SWT720*A X X X 2 P
SWT720*M X X X 2 P
SWT721*A X X X 2 S
SWT721*M X X X 2 S

Introduction

SWT811*N3000 X 1 S
SWT811*N3022 X 1 S
SWT811*N3050 X 1 S
SWT811*N3062 X 1 S
SWT820*N X 2 P
SWT821*N X 2 S
SWT910*N X X 1 P
SWT910*N1124 X X 1 P
SWT910*N3050 X X 1 P
SWT911*N X X 1 S
SWT911*N3000 X X 1 S
SWT911*N3020 X X 1 S
SWT911*N3022 X X 1 S
SWT911*N3028 X X 1 S
SWT911*N3050 X X 1 S
SWT911*N3062 X X 1 S
SWT911*N3069 X X 1 S
SWT911*N5412 X X 1 S
SWT920*N X X 2 P
SWT920*N1124 X X 2 P
SWT921*N X X 2 S
SWTA21*M X X X 2 S
SWTA21*M3022 X X X 2 S
SWTA21*M3050 X X X 2 S
SWTA21*N X X X 2 S
SWTA21*N3050 X X X 2 S
SWTB20*M X X X 2 P
SWTB20*N X X X 2 P
SWTB21*M X X X 2 S
SWTB21*N X X X 2 S
SWTBA0*N X X X 2 P
SWTBA1*N X X X 2 S
SWTC20*M X X X 2 P
SWTC20*N X X X 2 P
SWTC21*M X X X 2 S
SWTC21*N X X X 2 S
SWTF20*M X X X 2 P
SWTF20*N X X X 2 P
SWTF21*M X X X 2 S
SWTF21*M3050 X X X 2 S
SWTF21*N X X X 2 S
SWTF21*N3050 X X X 2 S

Introduction

SWTH20*M X X X 2 P
SWTH20*N X X X 2 P
SWTH21*M X X X 2 S
SWTH21*N X X X 2 S
SWTJ21*M X X X 2 S
SWTJ21*N X X X 2 S
SWTT20*M X X X 2 P
SWTT20*N X X X 2 P
SWTT20*N99M6 X X X 2 P
SWTT21*M X X X 2 S
SWTT21*N X X X 2 S
SWTV20*N X X 2 P
SWTW20*N X X 2 P
SWTW21*N X X 2 S
SWTX21*M X X X 2 S
SWTX21*M3000 X X X 2 S
SWTX21*N X X X 2 S
SWTX21*N1127 X X X 2 S
SWTY20*M X X X 2 P
SWTY20*N X X X 2 P
SWTY21*M X X X 2 S
SWTY21*N X X X 2 S
SWTZ20*M X X X 2 P
SWTZ20*N X X X 2 P
SWTZ21*M X X X 2 S
SWTZ21*N X X X 2 S
UWT011*A3022 X 1 S
UWT011*A3025 X 1 S
UWT011*M3022 X 1 S
UWT021*A X 2 S
UWT021*M X 2 S
UWT021*N X 2 S

Introduction

UWT821*N X 2 S
UWT821*N1102 X 2 S

Introduction
Theory of Operation
Pressure Switch
(Located
inside control
hood)
Mixing
Valve
Agitator
Washtub
Outer
Tub
Transmission
Motor Pump W488SE3B
The cycle begins with a wash fill. The water and wash agitation to begin. However, the lid must be
temperature is determined by the temperature selected. closed for the washer to agitate or spin.
While water fills the washtub, a column of air is
trapped in a pressure bulb and hose. The air pressure The washer uses a reversing type motor, a special drive
continues to increase as the washtub fills with water belt and an idler assembly. The idler assembly applies
until it is great enough to activate the pressure switch. tension to the outside of the drive belt.
The pressure switch then causes the wash fill to stop

During agitation, the motor runs in the As water is removed by the pump and the momentum
counterclockwise direction. The spring tension on the of the washtub increases, the idler spring tension
idler pulley applies the tension required to reduce the gradually overcomes the belt tension removing the belt
slack on the drive belt and maintain maximum belt to slack. This eventually increases the belt to pulley
motor pulley contact. This eliminates belt slippage and contact until maximum spin speed is achieved.
ensures an efficient wash action, even with extra large
loads. The drive pulley turns clockwise riding up the ramps of
the helix, exerting pressure on the brake and forcing it
The belt drives the transmission drive pulley in the to release from brake pads. The helix drives the input
counterclockwise direction. The pulley drives the helix shaft of the transmission, and when the input shaft turns
which is splined to the input shaft of the transmission. in the clockwise direction the roller clutch locks onto
This causes the input shaft to turn inside of a roller the shaft causing the entire transmission assembly to
clutch which is pressed into the transmission cover. turn. None of the gears in the transmission are
This roller clutch acts as a bearing in the operating at this time. The hub of the washtub is splined
counterclockwise direction allowing the transmission to the transmission tube and rotates with the
gears to operate. The transmissions rack and pinion transmission assembly. The centrifugal force created
gear design produces a 210 degree agitation stroke at by the spinning washtub causes water to be extracted
the output shaft of the transmission which drives the from the clothes.
agitator. The brake assembly remains locked during the
agitation mode since no pressure is applied to it by the Water is introduced during the first spin to SPRAY
transmission drive pulley. the garments and remove suds from them. The initial
spin is followed by rinse agitation to rinse away any
After the wash agitation is completed, the timer detergent residue. The washer fills and then agitates
advances into the first spin. During spin, the motor like the wash portion of the cycle. Following rinse
reverses turning in the clockwise direction to spin the agitation, a final spin extracts the rinse water from the
water out of the washtub. The combination of water, clothes preparing them for the dryer.
washtub and load weight cause the drive belt tension on
the idler side of the belt to overtake the idler spring
pressure allowing the belt to become slack on the
opposite side. This reduces the belt to pulley contact
and allows slipping between the belt and pulley.

Section 3
General Troubleshooting
WARNING
W003
IMPORTANT: Refer to appropriate model wiring diagram for aid in testing washer components.
1. Clicking Noise During Operation on NEWLY Installed Units

If a clicking noise is heard when first starting up a new To correct this condition please perform the following
topload washer, the noise is related to the belt taking a break-in procedure:
temporary set around the idler pulley. The set causes
a slight bump in the belt which in turn causes the idler 1. After installing the unit start a fill cycle to
lever to tap the motor bracket making the clicking make sure the seals have been lubricated.
noise. THE BELT DOES NOT NEED TO BE
REPLACED. 2. Stop the fill cycle and place the unit into a
spin cycle.
3. Run the cycle for several minutes until the

belt has warmed up. This will remove the
set.
4. Normal use will keep the belt from

resetting.
5. For extended periods of non-use (three to

four weeks), this procedure might need to
be repeated.

2. No Hot Water
There is no hot water.
Test
Is Yes
Is the water Yes timer/control
timer/control
supply faucet Open faucet. and replace if
inoperative?
closed? inoperative.
No
No
Is temperature Test switch (if

switch (if Yes present) and
present) replace if
Is the water Yes
inoperative? inoperative.
Check water heater.
supply cold?
No No
Yes Is pressure Yes Test switch

Is the hot water Straighten or
switch and replace if
fill hose kinked? replace hose.
No
No
Is pressure Yes Remove and

Is the mixing valve
Disconnect hot hose clean or
screen or screen in Yes fill hose and
clogged? replace hose.
outer end of fill hose
clean or
nearest water supply
replace screen.
faucet clogged?
No
No
Is there Refer to
broken, loose Yes
appropriate
Is hot water or incorrect wiring
Yes Test solenoid
mixing valve wiring? diagram.
and replace if
solenoid
necessary.
inoperative?
No
TLW326S

3. No Cold Water
There is no cold
water.
Is the water Yes

supply faucet Open faucet. Is temperature Test switch (if
switch (if Yes
closed? present) and
present) replace if
No
No
Is the cold Yes Straighten or

water fill hose replace hose.
kinked? Is pressure Yes Test switch
switch and replace if
No
No
Is the mixing valve Disconnect

screen or screen in Yes cold fill hose Is pressure Remove and
Yes
outer end of fill hose and clean or hose clean or
nearest water supply replace screen. clogged? replace hose.
faucet clogged?
No
No
Is cold water Is there Refer to

Yes Test solenoid broken, loose Yes
mixing valve appropriate
and replace if or incorrect
solenoid wiring
necessary. wiring?
inoperative? diagram.
No
TLW373S
Test
Is Yes timer/control
timer/control and replace if
No

4. No Warm Water
There is no warm
water.
Is there no Yes
Refer to No Hot
hot water? Water paragraph.
No
Is there no Yes
Refer to No Cold
cold water? Water paragraph.
TLW362S

5. Water Fill Does Not Stop At Proper Level
Water fill does not

stop at proper level.
Was there a siphoning

Is pressure Yes Test switch and action started in washer
switch replace if causing water to be
inoperative? inoperative. siphoned from washer Yes
during cycle due to end
of drain hose being
lower than cabinet top of
No
washer?
Is there an Install 562P3

air leak in Yes Replace Siphon
pressure hose. Break Kit.
No
hose?
No
Does drain
hose fit tight Yes Provide an air
gap around
in standpipe drain hose and
or drain? drain receptacle.
Is mixing Yes Test valve and
valve replace if
inoperative? inoperative. No
No Is there
Yes Blow air
water in
through hose to
pressure
remove water.
hose?
No
Is there
broken,
Yes Refer to
loose,
appropriate
shorted or
wiring diagram.
incorrect
wiring?
TLW329S

6. Timer Does Not Advance (Models with Timer Only)

Timer does not advance.
Timer is designed to
Timer is designed to stop under these
pause during fill conditions. Motor
periods and when Has washer thermal proctor reset
Is pause part Yes going from agitate to drive motor time may vary
of normal spin. Allow completion over loaded Yes depending upon the
operation? of those steps. Refer and motor reason for the washer
to diagram for thermal overload, however, it
information on time overload should reset within 15
required. been tripped? minutes. Check to
No
ensure that washer
was not overloaded
with clothes.
Is timer Yes Test timer and
inoperative? replace if
inoperative. No
No
Close lid. Lid

MUST be
Is lid Yes closed any time
open? the washer is
Is circuit
set to fill,
breaker to
agitate or spin.
No washer Yes Reset circuit
tripped,
breaker.
disconnecting
Timer pauses
Yes power to
Washer until pressure
washer?
will not fill? switch is
satisfied.
No
No Timer is designed to
pause when going
Refer to from spin into rinse
Is timer Washer Yes to allow the washtub
Yes appropriate
motor lead will not fill? to stop spinning
wiring diagram
wire off timer before filling. Make
and reattach
terminal? sure timer has
wire.
advanced into fill
portion of rinse
No cycle.
Is there
Yes Refer to
broken, loose
appropriate
or incorrect
wiring diagram.
wiring?
No TLW330S

7. Motor Does Not Run
Motor does not run.
Check laundry Refer to Motor

room for blown or Test Procedure
Is electrical Is motor dead, Yes
loose fuse(s) or section to
power off, fuse Yes open circuit won't run? check switch
blown or power
breakers. and windings.
cord not
(Washer itself No
plugged in?
does not have an
electrical fuse.) Wait two or three
minutes for overload
No protector to reset. If
Has motor protector cycles
overload Yes
repeatedly, refer to
protector Washer Overheats,
Close lid or cycled? Cycles On Motor
Is lid open or Yes test switch and Thermal Protector,
lid switch
replace if Switch Actuator Kicks
inoperative?
inoperative. No In and Out paragraph.
No Remove belt and

determine if
Is there a bind in Yes motor shaft will
Is Reset upper or lower spin. Replace
timer/control Yes timer/control motor bearing? motor if shaft is
improperly or try another locked up.
set? cycle.
No
No
Is there
Test Refer to
Is Yes broken, Yes
timer/control appropriate
timer/control loose or
and replace if wiring diagram.
inoperative? incorrect
inoperative.
wiring?
No
No
Are motor
Refer to Motor Refer to
starting Is power Yes
Yes Test Procedure appropriate wiring
functions cord
section to check diagram for
inoperative; no miswired?
start switch and correct wiring.
start or motor
start windings.
hums only?
No TLW398S

8. No Agitation
No agitation.
Test
Is Yes
timer/control Is transmission Yes Replace
timer/control
and replace if assembly transmission
inoperative?
inoperative. inoperative? assembly.
No
No
Is action
switch (fabric Test switch and Remove drive
Yes
selector), if replace if Is motor pulley
roll pin sheared Yes motor and
present, inoperative. replace roll pin
inoperative? (through Serial
and any other
No. 001113645)?
damaged parts.
No
Refer to Motor No
Yes Test Procedure
Motor
section to
won't run? Refer to Washer
check switch Has drive
Overheats, Cycles
and windings. motor Yes On Motor Thermal
No overload
Protector, Switch
protector
Actuator Kicks In
cycled?
and Out paragraph.
Is pressure Yes Test switch
switch and replace if No
No Is there a Yes
bind in Replace pump.
pump?
Is there
Yes Refer to
broken, loose
appropriate
or incorrect No
wiring diagram.
wiring?
No Close lid or test

Is lid open Yes switch and
or lid switch
replace if
inoperative?
Is drive Yes inoperative.
belt Replace belt.
broken?
No TLW399S

9. Constant Agitation
Constant agitation.
Test
Is Yes
timer/control
timer/control
and replace if
inoperative?
inoperative.
No
Is there
shorted or Yes
Refer to appropriate
incorrect wiring diagram.
wiring?
No
Repair or
Is transmission Yes replace
assembly
transmission
inoperative?
assembly.
TLW333S

10. Washer Overheats, Cycles On Motor Thermal Protector, Switch Actuator

Kicks In and Out
Washer overheats, cycles on
motor thermal protector, switch
actuator kicks in and out.
Is there a bind Yes

Replace pump.
Is belt tacky, Check belt and in water pump?
Yes
not allowing replace if
proper slip? defective.
No
No
Is belt tension Make sure idler

Yes Are brake
too great, not spring is Free binding
pads or Yes
allowing properly pads, or replace
brake
proper slip? connected. pads and brake
assembly
assembly.
binding?
No
No
Test
timer/control
and replace if Check that all
inoperative? Have
inoperative. these
bearings,
transmission Yes components are
able to move
or motor
No freely. Correct
locked up and
binding
will not turn?
component.
Refer to Motor
Are motor
Yes Test Procedure No
switch
section to check
functions
switch Contact local
inoperative?
functions. utility company,
Is voltage Yes or have a
incorrect? qualified
electrician check
No
power supply.
TLW334S

11. Slow Spin Or No Spin

Slow spin or no spin.
Remove drive
Test Is motor pulley
Is Yes Yes motor and
timer/control roll pin sheared
timer/control replace roll pin
and replace if (through Serial
inoperative? and any other
inoperative. No. 001113645)?
damaged parts.
No
No
Close lid or test Wait two or three
Is lid open Yes switch and minutes for overload
or lid switch
replace if protector to reset. If
inoperative? Has drive
inoperative. protector cycles
motor Yes repeatedly, refer to
overload
No Washer Overheats,
protector
Cycles On Motor
cycled?
Thermal Protector,
Switch Actuator Kicks
Is there a Yes In and Out paragraph.
bind in Replace pump. No
pump?
Is there no
No
clearance Yes Replace pads
between and brake
brake pads assembly.
Is drive and discs?
belt Yes
Replace belt.
broken or
worn? No
No
Is there
Yes Refer to
Refer to Motor broken, loose
appropriate
Yes Test Procedure or incorrect
Motor wiring diagram.
section to wiring?
won't run?
check switch
and windings.
No No
Repair or
Is transmission Yes replace
assembly
transmission
inoperative?
assembly.
TLW400S

12. Constant Spin
Constant spin.
Test
timer/control
and replace if
inoperative?
inoperative.
No
Washtub does
not stop spinning Yes Replace brake
within seven pads and brake
seconds after lid assembly.
is opened.
No
Is there
excessive wear Replace brake
Yes
on brake pads pads and brake
or missing assembly.
brake pads?
No
Is there
shorted or Yes Refer to appropriate
incorrect wiring diagram.
wiring?
TLW336S

13. Washer Stops In Cycle; Quits After A Couple Loads; Is Intermittent

Washer stops in cycle, quits
after a couple loads or is
intermittent.
Wait two or three

minutes for
overload protector
Is belt tacky, Yes Check belt and
to reset. If protector
not allowing replace if Has motor
Yes cycles repeatedly,
proper slip? defective. overload
refer to Washer
protector
Overheats, Cycles
cycled?
On Motor Thermal
No
Protector, Switch
Actuator Kicks In
No and Out paragraph.
Is belt tension Make sure idler
too great, not Yes spring is
allowing properly
proper slip? connected.
Refer to Motor
Are motor
Yes Test Procedure
switch
section to check
No functions
switch
inoperative?
functions.
Test
Is Yes
timer/control No
timer/control
and replace if
inoperative?
inoperative.
No Has brake, Check that all

transmission Yes these
or motor components
locked up and are able to
Is there will not turn? move freely.
Yes Refer to
broken, loose
appropriate wiring
or incorrect
diagram.
wiring?
No
TLW401S

14. Washer Is Locked Up Or Binding
Washer is locked up or binding.
Is there Yes Replace belt

excessive and/or idler
belt tension? spring.
No
Are brake Yes Free binding

pads pads or
binding? replace pads.
Is there a bind Yes
in upper or Replace bearing.
lower bearing?
No
No Contact local
utility company
Yes or have a
Is voltage
qualified
Is there a Yes incorrect?
electrician
bind in water Replace pump. check power
pump? supply.
No
Is there a Yes
bind in Repair or replace
transmission? transmission.
No
TLW338S

15. Outer Tub Does Not Empty

Outer tub does
not empty.
Is drain hose Yes

Straighten hose.
kinked?
No
Remove washer
Is drain hose out front panel and
of hose retainer Yes
install drain hose
clip in back of into hose retainer
cabinet. clip in back of
cabinet.
No
Is water pump Yes

Replace pump.
inoperative?
No
Is there an
obstruction Yes
Remove obstruction.
in outer tub
outlet hose?
TLW339S

16. Excessive Vibration

Excessive vibration.
Is there an Stop washer,

Yes
unbalanced redistribute
load in tub? load, then Is base
restart washer. damaged Yes Replace base
(washer was assembly.
No dropped)?
Is there a No
broken or Connect or
Yes
disconnected replace module
module spring(s).
spring(s)? Is friction Yes
Replace
ring
friction ring.
broken?
No
Is washer Yes Adjust leveling

unleveled? legs.
No
Is washer
Relocate washer or
installed on Yes support floor to
weak, "spongy",
eliminate weak or
carpeted or
"spongy" condition.
built-up floor?
No
Are cabinet
Yes Replace with
screws
correct screws
incorrect or
or tighten.
loose?
No
TLW340S

17. Water Leaking From Outer Tub

Water leaking from
outer tub.
Is water seal Yes Replace hub

in outer tub and seal kit
leaking? assembly.
Is there an
obstruction in
drain causing Yes Remove
No
water to come obstruction.
over top of outer
tub cover?
Is there a Yes Replace outer
hole in outer tub.
tub?
No
No
Is tub-to-
pump hose Yes
Is pressure Replace Tighten clamp.
Yes leaking at
hose or pressure hose clamp?
accumulator and/or
leaking? accumulator.
No
Is outer tub
cover Yes
Replace gasket.
gasket
leaking?
No
TLW341S

18. Troubleshooting Coin Drop

a. Non-Electronic Coin Drops:
When coin is placed into coin slot, the coin should roll down drop and be heard dropping into coin vault. If coin
does not fall into coin vault or if coin drop sensor does not register that coin has been entered, follow
troubleshooting instructions on the following page. Refer to Figure 1 for path that coin follows when working
properly.
IMPORTANT: Never use oil to correct coin drop problems. Oil residue will prevent coins from rolling
properly.
IMPORTANT: Do not bend or damage mechanical parts within coin drop.
Additional coins following

path to sensor
Coin in
Coin Slot
Coin Drop
Sensor
DRY2B
Figure 1

Troubleshooting Coin Drop
Is proper
electrical power
supplied to coin drop? No Refer to wiring
(Incorrect electrical connection diagram for
may prevent coins from proper connections.
registering in
coin drop.)
Yes
Is
machine level?
(Machines that aren't Refer to
No Installation Instructions
level may prevent coins from
following through required for instructions
check stages on leveling machine.
of drop.)
Yes
Is coin drop
clean? (Residue or Refer to
lint build-up may prevent No Adjustments section
coins from following through for instructions on cleaning
required check stages drop.
of drop.)
Yes
Do coins
fall freely No Replace
through drop? coin drop.
Yes
Replace
coin drop sensor.
SWD1714S

b. Electronic Coin Drops: (3) If coin drop now operates properly, replace
If coin drop is not accepting coins, perform the tension spring using instructions on
following: following pages.
(1) Clean coin drop. Refer to Paragraph 62.
(2) Test and replace tension spring using the Replace Tension Spring
following instructions.
(1) Move tension spring downward until cover
catch is free. Refer to Figure 4.
Remove Coin Drop From Machine
(1) Disconnect electrical power to machine and
drop.
(2) Remove coin drop from machine.
Test Tension Spring

(1) Push coin return button to open and close
coin drop cover to clear possible coin jams.
Refer to Figure 2.
DRY2088N
Cover Catch
Coin Return Coin Drop
Button Cover
Figure 4
(2) Open cover for coin drop.

(3) Place a small flathead screwdriver under
right side of tension spring and lift up.
Refer to Figure 5.
Small Flathead
MIX7B Screwdriver
Figure 2
(2) Manually hold down coin drop cover and

insert coin. Refer to Figure 3.
MIX2B
Left Tab Right Side of

Tension Spring
Figure 5
(4) Use screwdriver to move spring

approximately 3 mm to left.
MIX6B
(5) Lift spring over left tab. Refer to Figure 5.
Coin Drop
Cover
Figure 3

(6) Rotate spring clockwise, 40 to 60 degrees, (12) Use a small flathead screwdriver to push
until it is free from right tabs. Refer to spring under center tab. Refer to Figure 9.
Figure 6.
Tabs
Center
Tab
MIX3B
Center Tab
Small Flat
Figure 6 Screwdriver
Left Tab
(7) Use screwdriver to remove spring from MIX5B
center tab. Refer to Figure 6.

(8) Lift spring, with attached clip, off drop.
(9) Remove clip from spring. Refer to
Figure 7. Figure 9
(13) Lift spring gently to place in position under

left tab.
(14) Push spring to right until it snaps into
position. Refer to Figure 5.
(15) Close coin drop cover.
(16) Move tension spring over cover catch.
MIX4B
Refer to Figure 4.
Clip
Reinstall Coin Drop Into Machine

Figure 7
(1) Reinstall coin drop into machine.
(10) Attach clip to new tension spring, Part No. (2) Reconnect electrical power to machine and
209/00598/02. drop.
(11) Place clip, installed on spring, in slot on (3) Add a coin to drop to verify that coin drop
coin drop. Refer to Figure 8. is operating properly and that electrical
connection is working properly.
MIX8B
Slot
Figure 8

Notes

Troubleshooting
Coin Slide Operated and Non-Metered Models with the Number 8 or 9 in
the 4th Character of the Model Number
WARNING
W003
19. Error Mode

In Error Mode, the IN USE LED flashes to display fill and drain errors (refer to paragraphs below). Error Mode
can only be exited by powering down washer.
Fill Error
A Fill Error will occur if the tub does not fill within 62 minutes of the start of the cycle. A Fill Error is indicated
by the control repeatedly flashing the IN USE LED twice separated by a one and a half second pause until the
control is powered down. If Error Mode is turned off, the fill error will not occur and the control will continue
to wait for the fill level to be reached.
Drain Error
A Drain Error will occur if the tub is not empty after a spin cycle. A Drain Error is indicated by the control
repeatedly flashing the IN USE LED three times separated by a one and a half second pause until the control is
powered down. If Error Mode is turned off, the drain error will not occur and the machine cycle will advance
to the next cycle step as though the water had been pumped out.

Troubleshooting (Coin Slide Operated/Non-Metered Models with 8 or 9 in 4th Character of Model No.)
20. Coin Slide Can Not Fully Insert
Coin slide can't be

fully inserted.
Make sure switch

activation lever is off
switch when installing
coin slide.
Are wires
and/or shield
from control Yes Reposition wires
board interfering and/or shield.
with coin slide
movement?
No
Refer toInstallation
manual. Make sure
Is coin slide No all four mount screws
installed are engaged into
correctly? meter case opening.
Tighten extension rod
correctly.
TLW1836B

21. Coin Slide Fully Inserts, Switch Does Not Activate
Switch isn't activated when coin

slide is fully inserted.
Examine wiring
Make sure one or two
and terminals
Was the wrong Yes stars, depending on Is wiring No
for proper
extension lever type of coin slide, connected
connections.
setup used? face down. Refer to correctly?
Refer to wiring
Installation manual.
diagram.
No
Is the switch
Yes Correct lever or
activation lever
replace switch
bent or out of
mount assembly.
position?
No
Refer to Installation
Are coin slide manual. Extension
extension lever No lever should rotate
and flat washers freely after assembly.
(shims) installed Extension lever
correctly? shouldn't have
excess play.
Yes
Friction wave
washer in switch
Switch activation mount assembly
lever doesn't rotate Yes is too tight.
under the force of Compress wave
the coin slide washer slightly
extension lever? and retest, or
replace switch
mount assembly.
No
TLW1837B

22. Switch Is Activated Too Soon
Switch is activated
too soon.
Is the switch Correct lever

activation lever Yes
or replace
bent or out of switch mount
position? assembly.
No
Does the switch Yes Replace

activation lever switch mount
rotate freely? assembly.
No
Make sure one or two

Was the wrong Yes stars, depending on
extension lever type of coin slide,
setup used? face down. Refer to
Installation manual.
TLW1838B

23. Coin Slide Does Not Return Freely
Coin slide doesn't freely return.
Make sure one

Consult coin slide or two stars,
Was the
manufacturer depending on
wrong Yes
instructions, clean and type of coin
extension
lubricate coin slide, slide, face
lever setup
double check that return down. Refer to
used?
springs are present. Installation
manual.
No
Replace with
Are coin slide assemblies that Is there a
switch and have burr present
extension No nitrocarburized Yes Remove burr,
on extension
assemblies (black-coated) lubricate and
lever or
equipped with brackets and retest.
switch
updated parts? lighter spring with bracket?
open hooks.
Yes
Review
extension lever
for proper free
rotation.
TLW376S

24. No Cycle Start When the Coin Slide is Activated
Cycle won't start after the

coin slide is activated.
Refer to
Yes 3
Is the "In Use" Washer Will
light lit? Not Fill
paragraph. Is there continuity
through switch and Yes Replace
switch wires when control.
No
activated?
1
No
Is the H8
connection No Properly seat
properly seated connector and
Replace control
on the control try again.
harness.
board?
Yes
Is coin slide
Replace or
switch No repair slide
activated when
extension
slide is pushed
assembly.
in?
Yes
Is there
continuity No
through switch Replace
when switch.
activated?
TLW342S
Yes

No Cycle Start When the Coin Slide is Activated
3
2

25. Washer Will Not Fill (Pressure Switch Diagnostic)
Note: Assuming water is turned on.
(1)
Close lid and

No
Is the lid closed? check switch for
continuity.
Yes
(2)
Is there 120 volts AC Check wiring

between pressure No between pressure
switch terminal 1 and switch and lid
neutral? switch.
Yes
(3)
Check for proper
function of
Is there 120 volts AC pressure switch,
No
between pressure pressure hose and
switch terminal 2 and accumulator.
neutral? Replace if
necessary.
Yes
(4)

between terminal No between control
"H3-5" on the control board and
and neutral? pressure switch.
Yes
Refer to Washer
will not fill (mixing
valve diagnostics).
TLW343S

Washer Will Not Fill (Pressure Switch Diagnostic)
2
4

26. Washer Will Not Fill (Mixing Valve Diagnostic)

Note: Assuming No Fill (pressure
switch diagnostics) checks out okay, and
cycle is started and "In Use" light is lit.
(1)
Is there voltage from

either "H3-4" or "H3-1" (based No
Replace control.
on temperature selection)
to the Neutral wire?
Yes
(2)
Is there voltage
No Correct wiring
across either the hot
between mixing
or cold coil to valve and control.
neutral?
Yes
(3)
Is there 120 volts AC Does water flow

Yes No Replace mixing
across the coil of through the mixing
either the hot or cold valve.
valve?
valve?
No Yes
(4)
Unit operates
properly.
Is there 120 volts AC Correct wiring
between either the No
between motor
hot or cold coil to and neutral wire.
terminal 4 on the
motor?
Yes
(5)
Is there 120 volts AC Thermal protector

in motor open.
hot or cold coil to Replace motor.
terminal 8 on the
motor?
Yes
Correct wiring
between terminal 8
of the motor and
neutral side of the
hot/cold coil. TLW344S

Washer Will Not Fill (Mixing Valve Diagnostic)
1
3
2
5
4

27. Washer Over Fills (Pressure Switch Open)
Washer Over Fills.
With power
disconnected, does Yes Replace mixing
the unit still over valve.
flow?
No
Reconnect
power.
(1)
Is there voltage
on either the orange
No Unit works
wire of the hot valve
properly.
or gray wire of the cold
valve to neutral?
Yes
Check for
incorrect or
damaged wiring
between water
valve and L1
TLW287S

Washer Over Fills (Pressure Switch Open)

28. No Agitation Low and High Speed

(1) (2a)
Is there voltage
Check operation of Is there voltage
between "H6-1" on No Yes
lid switch, check between "H6-5" and
control to terminal 4
wiring to control. terminal 4 on the
on the motor?
motor?
Yes No
High speed
(2)
Low speed
Is there voltage
between "H6-6" and No
Replace control (3a)
terminal 4 on the
motor?
Is there voltage
Yes
across terminals 7 &
4 on the motor?
Yes
High speed
(3)
Low speed No
Is there voltage Correct wiring

No
across terminals 3 & between control
4 on the motor? and motor. (4a)
Is there voltage
Yes
Yes 7 on the motor?
High speed
(4)
Low speed
Check operation of No
Is there voltage thermal protector
No
across terminals 3 & in the motor.
8 on the motor? Replace motor if
necessary.
(7)
Yes
between terminal 1 No between motor
(5) of the motor and terminal 8 and
"H6-2" on the control? control.
Is there voltage at
No
"H6-4" on the control Replace control.
to terminal 8 on the Yes
motor?
(8)
Yes
Is there voltage
between "H6-3" on No
(6) Replace control.
Correct wiring on the motor?
Is there voltage between control
No
across terminal 1 & 8 and motor. Check
of the motor? capacitor, replace Yes
if necessary.
Yes
Replace motor.
TLW345S

No Agitation Low and High Speed
2a 3
3a
7
8
6
4a 5

29. Washer Will Not Spin Low Speed
(1) (5)
Check lid switch
Is there voltage for proper Is there voltage
across "H6-1" on the No operation. Check across "H6-3" on No Replace the
control and terminal wiring from control control to terminal 8 control.
4 on the motor? to lid switch to of the motor?
supply.
Yes Yes
(2) (6)
Is there voltage
Is there voltage
across "H6-6" on the No No Correct wiring to
Replace control. across terminals 6 &
control and terminal the motor.
8 of the motor?
4 on the motor?
Yes Yes
(3) (7)
Is there voltage Correct wiring Is there voltage from

No No
across terminals 3 & between motor "H6-2" on control to
4 on the motor? and control. terminal 6 of the
motor?
Yes Yes
(4) (8)
Check operation of
Is there voltage motor Is there voltage from
No No
across terminals 3 & thermal protector. "H6-4" on control to Replace control.
8 of the motor? Replace motor if terminal 1 of the
necessary. motor?
Yes Yes
Unit should
operate properly.
TLW293S

Washer Will Not Spin Low Speed
2
3
4
6
5
7

30. Washer Will Not Spin High Speed
(1) (5)
Check lid switch
supply.
Yes Yes
(2) (6)
Is there voltage
Is there voltage
8 of the motor?
4 on the motor?
Yes Yes
(3) (7)
Is there voltage Correct wiring Is there voltage from No

No
motor?
Yes Yes
(4) (8)
Check operation of
No No
necessary. motor?
Yes Yes
Unit should
operate properly.
TLW291S

Washer Will Not Spin High Speed
8
6
7 5

Notes

Troubleshooting
EDC Models
WARNING
W003
31. EDC Error Code Listing

E:00 General Error
E:01 Proximity Error Micro-wand IIIe is improperly aimed at infrared communicator (angle or
distance): Re-aim Micro-wand IIIe.
E:02 IR Communications Micro-wand IIIe prematurely pulled away from electronic control during
Disconnection infrared communication: Maintain infrared connection between Micro-
wand IIIe and electronic control during communication.
E:05 Invalid Value Invalid code downloaded from Micro-wand IIIe to electronic control.
Communication
E:07 Inoperative Control Replace electronic control.
E:08 Inoperative Control Replace electronic control.
E:09 Proximity Error Micro-wand IIIe is improperly aimed at infrared communicator (angle or
E:0A Proximity Error Micro-wand IIIe is improperly aimed at infrared communicator (angle or
E:0B IR Communication Micro-wand IIIe prematurely pulled away from electronic control during
E:0C IR Communication Micro-wand IIIe prematurely pulled away from electronic control during
E:0d Pressure Switch Error 1. Check fill and drain hoses for improper installation and kinks.
2. Check fill electrical circuit: Replace inoperative switches or wires.
E:0F IR Communicator Reprogram infrared communicator on.
Programmed Off
Err Coin Error 1. Inoperative coin sensor: Run the Coin Drop Diagnostic test.
2. Coin drop obstruction: Check coin drop area and remove any
obstructions.
3. Customer tampering: Evaluate security procedures.
NOTE: Disconnecting power to the unit may clear the error display.
NOTE: If replacing an inoperative electronic control due to burnt pin(s) on the 6-pin wire harness connector
block, it may be due to damaged terminals in the harness connector. Damaged terminals in the harness
connector will appear burnt or show signs of heat discoloration on the connector block. Replace the control
wire harness with the control to avoid repeated damage.

Troubleshooting (EDC Models)
32. Cannot Perform Infrared Communication
Attempt to communicate
with the electronic control
from the Micro-wand.
Is
there any Is Check the following:
acknowledgement NO Aim Micro-wand there any NO Low battery on Micro-wand.
of any kind from closer and try control
the electronic again. response? Is the (IR) on the control
control? covered or blocked?
If needed, replace electronic

control board.
YES YES Is the (IR) cap properly

attached to the Micro-wand?
Does
the electronic " C" Communication
control display sequence checks
"E:OF" or out.
" C" ?
"E:OF"
Check the following:

(IR) disabled by manual prog.
Is the (IR) on the control

covered or blocked?
If needed, change electronic W367S

control board.

33. Coins Ignored When Entered
NOTE: For instructions on performing tests,

refer to programming manual.
Start coin drop

diagnostic test.
Enter several coins.
Does Make sure the NOTE: In this section, bring the

the electronic control is reset control out of the diagnostic mode.
control display YES
properly and Also, make sure the control is not
coin counter prompting for a in a free vend mode.
increment vend.
properly?
NO
NOTE: Inspect and test for continuity

the harness between the drop
and electronic control board.
Open Check
control coin
panel drop
Is Is Are
connection the 3-pin wires exiting
"H2" firmly seated YES connector plug YES the coin drop YES Replace
in its receptacle firmly seated in optical sensor coin drop.
on the its receptacle? cracked or
control? broken?
NO NO NO
Reconnect and Reconnect and Retest again, if not successful

run test again. run test again. the following is the problem:
Replace coin drop.
If the problem still exists:

Replace electronic control.
W368S

34. Electronic Control Has No Visible Display
The electronic control has

no LED or VFD functioning
on the control board.
Is the NO Plug electronic

power cord control unit into
plugged in? electrical outlet.
YES
Open
control
panel
Is there Disconnect power and check for

voltage at "FS1" NO broken, loose, or incorrect wiring from
black to "FS2" the electrical outlet to the electronic
white? control.
YES
NOTE: This voltage check confirms that
main power is present to the control.
Replace electronic
control.
W369S

Notes

35. No Fill Analysis
Washer is
not filling.
(#) Numbers next to voltage checks
correspond to the locations marked
on the wiring schematic.
(1)
Check
Is the voltage at
Are coin counter
Is YES the water YES YES the lid switch YES
counting down pnk/blu "COM"
the display lines turned as coins are
on? on? to "H3-3",
entered in is there
the drop? voltage?
NO NO NO NO
Turn on water. Replace inoperative After checking for

coin drop. correct wiring,
replace inoperative
If the problem still exists, refer to lid switch.
these other troubleshooting guides:
"Electronic control has no visible display",
or "Coins ignored when entered".
(2) (3) (4) Open (5) Voltage

Check Check control check off
Check panel electronic control
voltage at voltage at voltage
the pressure the pressure board hot - ORG "H5-1"
YES YES at control YES to "H3-3" cold - GREY, YES
switch "1" PNK/BLU switch "2" BLU/WHT "H3-1" to "H3-3",
and to "H3-3", and to "H3-3", "H5-4" to "H3-3" warm -
is there "H5-1" and "H5-4"
is there is there voltage?
When checking to "H3-3",
voltage? voltage? Temps
voltage to is there
listed are
neutral, check voltage?
determined
between source and
NO NO NO by what water NO
"H3-3" since neutral
temps have been
for mixing values is
selected
through the thermal
protect on the motor.
Replace inoperative Replace pressure Replace inoperative Replace electronic
wiring. switch or wiring. control board.
pressure hose.
On mixing valve check and replace:

Inlet screens.
Wiring and connections.
Replace coils or mixing valve.
Check thermal protect and wiring W370S
from thermal protect to "H3-3"

No Fill Analysis
4
2
1
5
L1 N
120/240 VOLT 60/50 HERTZ
(Refer to machine serial plate.)
LID AND UNBALANCE SWITCH
PRESSURE SWITCH
3
1
2
H3-1
H3-1
ELECTRONIC CONTROL
COLD N
FS-2
PRESSURE SWITCH MIXING VALVE
K1
FS-1 AND
WATER CIRCUIT COLD
L1 HOT H5-4
HOT
LID SWITCH SENSE. K2 H5-1
MOTOR DIRECTION
AND CONTROL AND MOTOR SPEED
TIMING CIRCUIT
H3-5
K5
H3-4
MOTOR START/DIRECTION
MOTOR
LOW
3
MOTOR MASTER
7 HIGH
K3
K4 H3-6 1
START 4
6 TP
AGITATE
AUDIT CONTROL H3-2 SPIN
CIRCUIT 8
H3-3
H6-1
H6-2
H2-4
H2-6
H2-5
H2-3
H2-2
H2-1
AVAILABLE OUTPUT
TRANSISTOR IS
"OFF" WHEN MACHINE
IS RUNNING 3
SERVICE
SCHEMATIC
DOOR
COIN DROP
COIN VAULT SENSOR
TLW314S

36. No Motor Run Agitate Analysis
The wash tub has (#) Numbers next to voltage checks

been filled and correspond to the locations marked
there is no motor on the wiring schematic.
run for agitate.
NOTE: All checks in this flow chart

are based on the assumption a
high speed agitate and spin cycle
have been selected.
Is the NO
washer lid Close washer
closed? lid.
YES
(1)
Open
control
panel Check
voltage at
electronic After checking
control board for correct wiring,
YES refer to Motor Test
BLU "H3-4" to "H3-2"
RED "H3-6" to BRN Procedure section
"H3-2" is there or Motor Does Not
voltage? Run paragraph.
NO
Replace electronic
control board.
TLW374S

No Motor Run Agitate Analysis
L1 N
120/240 VOLT 60/50 HERTZ
LID AND
UNBALANCE SWITCH PRESSURE SWITCH
3
1
2
H3-1
H3-1
ELECTRONIC CONTROL
1 N
COLD
FS-2
K1
FS-1 AND
WATER CIRCUIT COLD
L1 HOT H5-4
HOT
MOTOR DIRECTION
TIMING CIRCUIT
H3-5
K5
H3-4
MOTOR
LOW
3
MOTOR MASTER
7 HIGH
K3
K4 H3-6 1
START 4
6 TP
AGITATE
CIRCUIT 8
H3-3
H6-1
H6-2
H2-4
H2-6
H2-5
H2-3
H2-2
H2-1
AVAILABLE OUTPUT
TRANSISTOR IS
"OFF" WHEN MACHINE
IS RUNNING
SERVICE
SCHEMATIC
DOOR
COIN DROP
COIN VAULT SENSOR
TLW315S

37. No Motor Run Spin Analysis

The washer will correspond to the locations marked
not spin. on the wiring schematic.
NOTE: All checks in this flow chart

are based on the assumption a
high speed agitate and spin cycle
have been selected.
Is the
"unbalance"
indicator flashing YES 1) Open lid and close
on the electronic to reset switch.
control?
2) Check lid/unbalance
switch correct wiring.
3) Possible thermal overload
NO on motor.
(1)
Open
control
panel Check
voltage at
electronic control After checking
board YES for correct wiring,
BLU "H3-4" to "H3-6" refer to Motor Test
BRN "H3-2" to "H3-6", Procedure section
is there or Motor Does Not
voltage? Run paragraph.
NO
Replace electronic
control board.
TLW375S

No Motor Run Spin Analysis
L1 N
120/240 VOLT 60/50 HERTZ
LID AND
3
1
2
H3-1
H3-1
ELECTRONIC CONTROL
1 N
COLD
FS-2
K1
FS-1 AND
WATER CIRCUIT COLD
L1 HOT H5-4
HOT
MOTOR DIRECTION
TIMING CIRCUIT
H3-5
K5
H3-4
MOTOR
LOW
3
MOTOR MASTER
7 HIGH
K3
K4 H3-6 1
START 4
6 TP
AGITATE
CIRCUIT 8
H3-3
H6-1
H6-2
H2-4
H2-6
H2-5
H2-3
H2-2
H2-1
AVAILABLE OUTPUT
TRANSISTOR IS
"OFF" WHEN MACHINE
IS RUNNING
SERVICE
SCHEMATIC
DOOR
COIN DROP
COIN VAULT SENSOR
TLW316S

38. Overflow Analysis

correspond to the locations marked
Washer has on the wiring schematic.
overflowed.
(1)
Open
control
panel Check
voltage at
pressure switch After checking for
BLU/WHT "2" to "H3-3" YES correct wiring, replace
when wash tub pressure switch or
is full, is there pressure hose.
voltage?
NOTE: The diaphragms on the mixing valve

NO may lock open. The way to test this
problem is to unplug the washer
and see whether the mixing valve
allows water to come in. If this
happens, replace the mixing valve.
Check for a
locked open
mixing valve.
W376S

Overflow Analysis
L1 N
120/240 VOLT 60/50 HERTZ
LID AND
3
1
2
H3-1
H3-1
ELECTRONIC CONTROL
COLD N
FS-2
K1
FS-1 AND
WATER CIRCUIT COLD
L1 HOT H3-4
HOT
K2 H3-1
LID SWITCH SENSE.
MOTOR DIRECTION
TIMING CIRCUIT
H3-5
K5
H3-4
MOTOR
LOW
3
MOTOR MASTER
7 HIGH
K3
K4 H3-6 1
START 4
6 TP
AGITATE
CIRCUIT 8
H3-3
H6-1
H6-2
H2-4
H2-6
H2-5
H2-3
H2-2
H2-1
AVAILABLE OUTPUT
TRANSISTOR IS
"OFF" WHEN MACHINE
IS RUNNING
SERVICE
SCHEMATIC
DOOR
COIN DROP
COIN VAULT SENSOR
TLW317S

39. Audit Switch Function Analysis

NOTE: For instructions on performing tests, refer to programming manual.
NOTE: Usually review two consecutive audit reports

before sending service personnel to investigate.
Remember, the audit system may be detecting
Incorrect audit counts: tampering of the EC unit.
Coin drop.
Service door. In audit report analysis, the EC computer operator
Coin vault. will have to determine, from the audit reports, what
Cycle. the servicer should examine on the EC units.
If the servicer cannot find a particular problem,
consult the appropriate audit reports for further analysis.
Cycle
test Run a
Service
complete
Coin drop door Coin vault wash cycle and
diagnostic test diagnostic test diagnostic test review the manual
YES YES YES YES
"Coin Drop Input Test" "Service Door "Coin Vault audit or Micro-wand
does the drop Opening Test" Opening Test" "Display Counts"
pass the does the door does the vault does the cycle
test? pass the pass the counter
test? test? advance?
NO NO NO NO
Check wiring and Check wiring and Check wiring and Replace electronic
connections. connections. connections. control board.
Replace coin drop. Replace service Replace coin
door switch. vault switch.
Exit diagnostic test
The audit coin count will Investigate Investigate Investigate

not advance in the diagnostic Tampering. Tampering. Tampering.
cycle. Service door and mach Coin vault and Service door and
cycle var reports. collection mach cycle var
Micro-wand or manual EC reports. reports.
control audit will have to be
accessed to determine whether
audit counters are advancing.
NOTE: In the cycle audit test, the cycle count will not
advance on a "rapid advance" cycle. The manual
control audit or Micro-wand "show counts" will
have to be accessed to determine whether audit
counters are advancing. Also, the cycle count
does not activate until the end of the cycle.
Investigate
Is the Tampering.
audit coin YES Coin vault and
counter service door
advancing? opening reports.
Machine/cycle
var reports.
NO
Check for proper wiring

and connections.
After wiring has been

confirmed correct, replace
electronic control board.
D216S

Troubleshooting
MDC Models
WARNING
W003
40. MDC Error Code Listing

E:dr Maximum drain time exceeded or water sensed at the end of a spin step.
E:FL Maximum fill time exceeded.
Card Reader Machines: (In addition to the above errors)

EC:19 Indicates no card reader communication. The control and the card reader cannot communicate.
Check card reader, control and harness.
NOTE: For all other card reader errors, consult the card reader manufacturer.

Troubleshooting (MDC Models)
41. No Visible Display on Control
No Visible Display on Control
Note: Assuming
the unit is
plugged into a
live outlet
(1)
Check wiring to
Is there voltage at
No transformer.
the primary side of
Check supply
the transformer?
voltage to unit.
Yes
(2)
Is there 24 volts at
No Replace
the secondary side
transformer.
of the transformer?
Yes
(3)

across terminals No
between control
"H1-1" & "H1-3" on the and transformer.
control board?
Yes
Replace control.
TLW279S

120/240 VOLT 60/50 HERTZ (Refer to machine serial plate.)

Enter Production Test Cycle, Coin Drop

Test. Refer to programming manual.
Does the count on the

display increment Yes Reset control to
properly after entering ready mode.
coins?
No
(1) (2) (3)
Is "H3" connector From the coin drop, is Are the wires exiting the
Yes Yes Yes
properly seated on the the 3-pin plug properly coin drop optical sensor
control board? connected? cracked or broken?
No No No
Replace the
Properly seat Properly reseat coin drop.
connection and connection and Replace electronic
conduct test cycle conduct test cycle control.
again. again.
TLW300S

Coins Ignored When Entered
3 2 1

(1)
Close lid and

No
continuity.
Yes
(2)
Is there
Check wiring
120 or 240* volts AC
No between pressure
between pressure
switch and lid
switch terminal 1 and
switch.
neutral?
Yes
(3)
Check for proper
Is there function of
120 or 240* volts AC pressure switch,
No
neutral? Replace if
necessary.
Yes
(4)
Is there
Check wiring
No between control
between terminal
board and
"H4-5" on the control
pressure switch.
and neutral?
Yes
Refer to Washer
valve diagnostics)
*Refer to machine serial plate for correct voltage.

TLW303S

4 3
2


switch diagnostics) checks out okay.
(1)

No
either "H4-4" or "H4-1" Replace control.
Yes
(2)
Is there voltage
No Correct wiring
between mixing
neutral?
Yes
(3)
Is there
120 or 240* volts AC Does water flow
valve.
either the hot or cold valve?
valve?
No Yes
(4)
Unit operates
Is there properly.
Correct wiring
between motor
hot or cold coil to
and neutral wire.
terminal 4 on the
motor?
Yes
(5)
Is there
Thermal protector
in motor open.
hot or cold coil to
Replace motor.
terminal 8 on the
motor?
Yes
Correct wiring
between terminal 8
of the motor and
neutral side of the
hot/cold coil.

TLW304S

1
3
2
5
4

45. Washer Over Fills (Pressure Switch Open)
Washer Over Fills.
With power
flow?
No
Reconnect
power.
(1)
Is there voltage
No Unit works
properly.
valve to neutral?
Yes
Check for
incorrect or
damaged wiring
between water
valve and L1
TLW287S

Washer Over Fills (Pressure Switch Open)

(1) (2b)
Is there voltage
on the motor?
motor?
Yes No
High speed
(2a)
Low speed
Is there voltage
terminal 4 on the
motor?
Is there voltage
Yes
4 on the motor?
Yes
High speed
(3)
Low speed No

No
Is there voltage
Yes
Yes 7 on the motor?
High speed
(4)
Low speed
No
necessary.
(7)
Yes
Is there voltage at
No
motor?
(8)
Yes
Is there voltage
No
if necessary.
Yes
Replace motor.
TLW301S

2A
2B
3
3A
8
6 4A
4
5
7

(1) (5)
Check lid switch
supply.
Yes Yes
(2) (6)
Is there voltage
Is there voltage
8 of the motor?
4 on the motor?
Yes Yes
(3) (7)

No
motor?
Yes Yes
(4) (8)
Check operation of
No No
necessary. motor?
Yes Yes
Unit should
operate properly.
TLW291S

8
4
5
7
6

(1) (5)
Check lid switch
supply.
Yes Yes
(2) (6)
Is there voltage
Is there voltage
8 of the motor?
4 on the motor?
Yes Yes
(3) (7)

No No
motor?
Yes Yes
(4) (8)
Check operation of
No No
necessary. motor?
Yes Yes
Unit should
operate properly.
TLW293S

5
7
6

Notes

Troubleshooting
NetMaster Models
WARNING
W003
49. NetMaster Error Code Listing

Errors beginning with EI refer to NetMaster Infrared communication errors. Errors beginning with EC
refer to NetMaster card reader errors. All other errors refer to electronic control errors.
Display Description Cause/Corrective Action
EI:00 General Communications Communication problem. Re-aim Micro-wand and try again.
Error
EI:01 Bad Transmission Communication problem. Re-aim Micro-wand and try again.
EI:02 Device Timeout Communication problem. Re-aim Micro-wand and try again.
EI:03 Invalid Command Code Wrong machine type. Before downloading, ensure data is for
current machine type.
EI:04 Expecting Upload Request Communication problem. Re-aim Micro-wand and try again.
EI:05 Invalid or Out-of-Range Wrong machine type. Before downloading, ensure data is for
Data current machine type.
EI:06 Invalid Data Code Wrong machine type. Before downloading, ensure data is for
EI:07 Error Writing to RTC Control failure. Control may need to be replaced.
EI:08 Error Writing to EEPROM Control failure. Control may need to be replaced.
EI:09 CRC-16 Error Communication problem. Re-aim Micro-wand and try again.
EI:0A Invalid Machine Type Wrong machine type. Before downloading, ensure data is for
EI:0F Invalid Wakeup or IR Communication problem or IR is disabled. Manually enable IR on

Disabled control/Re-aim Micro-wand and try again.
EC:00 General Communication Communication problem. Try card again.

Error
EC:02 Timeout Error Communication problem. Try card again.

Troubleshooting (NetMaster Models)
EC:03 Invalid Command Code Wrong machine type. Before downloading, ensure data is for
EC:05 Invalid or Out-of-Range Wrong machine type. Before downloading, ensure data is for
Data current machine type.
EC:06 Invalid Data Code Wrong machine type. Before downloading, ensure data is for
EC:09 Corrupted Data Error Communication error. Try card again.
EC:0A Invalid Machine Type Wrong machine type. Before downloading, ensure data is for
EC:19 No Card Reader Communication problem. Power down, power up and try again. If
Communication error persists, control or reader is bad.
EC:20 Unreadable Card Bad card/ dirty contact. Clean chip on card or card reader contacts.
Try card again. If error persists, card may be bad.
EC:21 Security ID Mismatch Wrong card. Use card with correct security code.
EC:22 Site Code Mismatch Wrong card. Use card with correct site code.
EC:23 Card Maximum Value Value on card over max. Use a card which does not exceed
Exceeded maximum value.
EC:24 Insufficient Memory on Card memory is full. Download card contents to PC and clear card
Card for re-use.
EC:25 Card Reader Malfunction Bad Card Reader. Card Reader may need to be replaced.
EC:26 Card Write Error Try card again. If error persists, card may be bad.
EC:27 Diagnostic Test Card Write Bad Card Reader. Card Reader may need to be replaced.
Failure
EC:28 Diagnostic Test Card Read Bad Card Reader. Card Reader may need to be replaced.
Failure
EC:29 Diagnostic Test Memory Bad Card Reader. Card Reader may need to be replaced.
Test Failure
EC:2A Diagnostic Test Card Bad Card Reader. Card Reader may need to be replaced.
Interface Failure
EC:2b Diagnostic Test Flash Bad Card Reader. Card Reader may need to be replaced.
Checksum Failure
EC:2C Bad Biberon or Non- Bad Card Reader. Card Reader may need to be replaced.
biberon Device
EC:2d Firmware Update Failed, Firmware load failed. Card Reader may need to be replaced.
S/W (Software) Intact

EC:2E Firmware Update Failed, S/ Bad firmware in reader. Card Reader may need to be replaced.
W Not Intact
EC:2F Firmware Updated, S/W Bad firmware in reader. Card Reader may need to be replaced.
Not Intact
EC:30 Timeout Error Card Reader may need to be replaced.
EC:31 Hotlisted Card Inserted Card hotlisted. Control will destroy card.
Into Reader
EC:50 Loyalty Purse Read Error Try card again. If error persists, card may be bad.
EC:56 Loyalty Purse Write Error Try card again. If error persists, card may be bad.
Right most Network Communication Communication problem. Wait for 1.5 minutes for error to clear. If
DP Error it doesnt, power-down and power-up the machine. If error persists,
(decimal control or Network Board may need to be replaced.
point)
Lit
Err Coin Error Invalid coin pulse.
Alrm Break-in Alarm Error Service door or coin vault switches.
OFF Break-in Alarm Shutdown Service door or coin vault switches.

Error
E:FL Fill Error Pressure switch fails to open in 30 minutes in any fill agitate cycle.
E:dr Drain Error Maximum drain time exceeded or water sensed at end of spin step.
E:00 General Error Re-aim Micro-wand and try again.
E:01 Proximity Error Micro-wand is improperly aimed at infrared communicator (angle

or distance). Re-aim Micro-wand and try again.
E:02 IR Communication Micro-wand removed before communication complete. Re-aim

Disconnection micro-wand and try again.
E:05 Invalid Value Invalid code downloaded from Micro-wand to Electronic Control.
Communication Before downloading, ensure data is for current machine type.
E:07 Inoperative Control Replace control.
E:08 Inoperative Control Replace control.
E:09 Proximity Error Micro-wand is improperly aimed at infrared communicator (angle

EI:0A Proximity Error Micro-wand is improperly aimed at infrared communicator (angle


E:0B IR Communication Micro-wand removed before communication complete. Re-aim

Disconnection Micro-wand and try again.
E:0C IR Communication Micro-wand removed before communication complete. Re-aim

Disconnection Micro-wand and try again.
E:0d Pressure Switch Error Check fill and drain hoses for improper installation and kinks.
Check fill electrical circuit. Replace inoperative switches or wires.
E:0F IR Communicator Reprogram infrared communicator on. Manually enable IR on

Programmed Off control/Re-aim micro-wand and try again.
Err Coin Error Inoperative coin sensor. Check coin drop area and remove
obstructions. Possible tampering. Evaluate security procedures.

50. Microwand Does Not Communicate With Control
Microwand Does Not Communicate With Control.
Attempt to communicate with the

electronic control from the Microwand.
Is there
Aim the
acknowledgement of No Is there any control No
Microwand closer
any kind from the response?
and try again.
control?
Yes Yes
Make sure Check the following:

Microwand
Does the Microwand selection was for - Microwand battery voltage
Yes
prompt: Control the proper - Blockage of IR window on control
Mismatch error machine type and
control generation - Attachment of IR cup to
type. Microwand.
No
Does the electronic Communication

-C-
control display "E:OF" sequence checks
or "-C-"? out properly.
E:OF
Turn IR
communication on
Has IR communication Yes
(refer to
been turned off?
programming
manual).
No
Change electronic
control and repeat
procedure.
TLW278S

51. No Visible Display on Control
Note: Assuming
the unit is
plugged into a
live outlet
(1)
Check wiring to
Is there voltage at
No transformer.
the primary side of
Check supply
the transformer?
voltage to unit.
Yes
(2)
Is there 24 volts at
No Replace
the secondary side
transformer.
of the transformer?
Yes
(3)

across terminals No
between control
"H1-1" & "H1-3" on the and transformer.
control board?
Yes
Replace control.
TLW279S


L1
1 N
LID
SWITCH
BLK
WHT
CONTROL TRANSFORMER 24 VAC
(SEE CONNECTION DIAGRAM DETAIL
FOR OPTIONAL CARD READY AND COIN
READY TRANSFORMER WIRING).
WHT/BLU
H1
H5
4N25
AVAILABLE OUTPUT 3 4
2 3
3 2
OPTO OFF WHEN MACHINE RUNNING
4
100 OHM Vmax = 28VDC Imax = 5ma 3 1
2 1/4 WATT
START PULSE INPUT 1 2
1 RED/BLU
INPUT LED ENERGIZED = START PULSE ACTIVE
I in = 9-30 ma TIME = 45 msec min.
100 OHM 4N25
1/4 WATT 24 VAC RETURN 3
BLK
6
PRESSURE SWITCH
24 VAC 9
WHT
2
H7 CONTROL
3 COMM POWER PS
5
SUPPLY BLU/WHT
2 SD SW 8
(FOR NETWORK APPLICATION SEE SUPPLIMENTAL NETWORK DIAGRAM)
1 CV SW HOT
5 CD1 SVDC
PRESSURE SWITCH HW
4
AND ORG
4 CD1 WATER CIRCUIT
H4 COLD
6 CD1 COMM
SEE VEND APPLICATION DETAIL
1 CW
8 CD2 SVDC GRY
7 CD2
9 CD2 COMM
10 PE 7 P
11 COMM
MIXING VALVE
12 COMM K6 PUMP LS
1
PNK/BLU
LID SWITCH SENSE,
H1 MOTOR DIRECTION MOTOR SPEED
2
AND CONTROL, AND 6
L 3 LOW
4 TIMING CIRCUIT PNK
WHT
H 7 HIGH
5 TXD 5
MOTOR BLU
4 RXD MASTER 1
K5
3 VUR
6 NAG NETMASTER RED
START TP 4
7 NRFA CONTROL K4
H6 6 AGITATE
12 COMM ASSEMBLY MOTOR
13 COMM SPIN
DIRECTION CAPACITOR
WHT/RED
10 SVDC
8
14 NBP 4
RED
11 CRP
1 24VDC MOTOR
2 SVDC 3
BRN
8 24VDC 2
9 SVDC WHT/RED
K3
H3
SCHEMATIC
VEND APPLICATIONS DETAILS
SMART COIN
DROP CARD
CARD H7 H7 H7
WHT/BLK VEND READY WHT/BLK
VEND 3 WHT/BLK 3 3
OPTIONS SERVICE DOOR VEND
OPTION BLU/RED
BLU/RED
2
COIN VAULT
2 OPTION BLU/RED
2
MANUAL MANUAL
1 WHT/ORG 1 1
PROGRAMMING PROGRAMMING
5 GRY/YEL 5 5
COIN DROP
4 #1 PNK/YEL 4 4
(OPTIONAL)
6 WHT/RED 6 6
WHT
WHT
8 C0IN DROP RED 8 8

#2
7 WHT 7 7
(OPTIONAL)
9 BLK 9 9
10 10 10
11 11 11
12 12 12
H1 H1
H1
2 2
2
4 4
4
H3 H3
H3
5 BLU 5 5
5
4 BRN 4 4
PLEASE CONSULT 4
3 PNK 3 3 CARDREADER 3
INSTALLATION
6 6 6
MANUAL FOR PROPER 6
7 7 7 INTERFACE CONNECTIONS
7
TO CONTROL
CARDREADER 12 BLK 12 12
12
13 BLK 13 13
J1 13
10 RED 10 10
10
14 14 14
14
11 RED 11 11
11
1 1 1
1
2 2 (SINGLE COIN, 2
2
8 8
DUAL COIN 8
8
COIN READY)
9 9 9
9
TLW318S

Coins Ignored When Entered.
Start Coin Drop Diagnostic Test. Refer

to programming manual.
Does the count on the

display increment Yes Reset control to
properly after entering ready mode.
coins?
No
(1) (2) (3)
Is "H7" connector From the coin drop, is Are the wires exiting the
Yes Yes Yes
properly seated on the the 3-pin plug properly coin drop optical sensor
control board? connected? cracked or broken?
No No No
Replace the
Properly seat Properly reseat coin drop.
connection and connection and Replace electronic
conduct diagnostic conduct diagnostic control.
test again. test again.
TLW281S

Coins Ignored When Entered
VEND APPLICATION DETAILS
COIN DROP GROUND TO

TOP PANEL
3 VEND OPTIONS
2
1 GROUND TO
GRAPHIC PANEL
H7
12
BLK 2 2
11
WHT 3 3
H5
GRN/YEL
WHT/RED 6
COIN DROP 1 RED 1 1 3
(OPTIONAL) PNK/YEL 4 GRN/YEL 9 9 GROUND TO
4 CABINET HOUSING
GRY/YEL 5
2 GROUND TO
CONTROL CHASSIS GRN/YEL
10
1
9
H6 5 5
7
H7 5 5 BLU 6 6 BLU 7 7
BLK
8 12
4 4 RED 5 5 RED 1 1
WHT

2 11
BRN 6 6 MOTOR
RED
BLK 2 2 3 6
3 3 BRN 4 4 3 3
WHT 3 3 1 4 8 8
COIN DROP 2
RED 1 1 6 6 7 7
(OPTIONAL) H3 5 PNK PNK 4 4
5
10

BLU/RED 4 2 2 WHT/RED 2 2 WHT/RED
9
3
WHT/BLK COIN VAULT 7 RED OR
SWITCH 6 8 8 WHT CIT
PA
SERVICE DOOR
8 CA
WHT/ORG 7 3 3 WHT/BLU 3 3
2
12 1 1 RED/BLU 2 2
WHT
1 1 3
RED
13 1 1
RED
2 2
3 10 1
3 H1 4 4
14
11 H3
WHT/BLK 1 5 TRANSFORMER
WHT/ (SEE DETAIL)
2 4 4 4 BLU 1 MIXING VALVE
8 3 2 2 RED/ 2 HOT COLD
(SINGLE COIN,DUAL COIN,COIN READY)
9 6 BLU
TO NETWORK
BLK
BLK
7
12 BOARD
SMART CARD
13 (IF APPLICABLE)
VEND OPTION
10
1 2 RED NATURAL
14
1 2
H7
11 PNK/BLU
1
12 H4
WHT 11 2
4 4 ORG 1 1 ORG 1
6 8 2
WHT
BLK
4 9 WHT/RED 3
5
BLU/RED
1 1 GRY 3 3 GRY
10
MANUAL PROGRAMMING ACCESS PRESSURE
MANUAL PROGRAMMING PLUG MUST BE 9
DISCONNECTED TO ACCESS MANUAL
SWITCH
7 BLU/WHT
PROGRAMMING MODE AND RECONNECTED 5 5
FOR NORMAL OPERATION.
8 CONNECTOR
RIDGE OR TINNED
2 TERMINAL = NEUTRAL
3 3 BLK
WHT/BLK 3
6 6 POWER
1 GRN CORD
9 9 WHT LID
H3
2 2 GROUND TO SWITCH
BLU 5
REAR PANEL COM.
BRN 4 BLK N.O.
3
PNK/BLU
PNK
BLK 6
BLK 7 1 1 PNK/BLU
RED 12 H6
RED 13 TRANSFORMER DETAIL
5 4 3 6 7 12 13 10 14 11 1 2 8 9
10
(CARD READY AND COIN READY
14
11 NETMASTER CONTROL MODELS ONLY)
CARDREADER 1
3 RED
2 24VAC
2 RED
8 TO CONTROL
9
1 RED
4 RED
24VAC
CARD 250mA MAX TRANSFORMER
READY
VEND OPTION FOR CUSTOMER
INSTALLED VENDING
BLK
BLK
BLK
BLK
BLK
BLK
DEVICE
H7
12
WHT 11
CONNECTION DIAGRAM 6 5 4 3 2 1
6
6 5 4 3 2 1
4
5
BLU/RED 10
BLK
BLU
MANUAL PROGRAMMING ACCESS

MANUAL PROGRAMMING PLUG MUST BE 9 BLU
DISCONNECTED TO ACCESS MANUAL
7 FAILURE TO INSTALL, MAINTAIN,
BLK
PROGRAMMING MODE AND RECONNECTED

FOR NORMAL OPERATION.
8 AND/OR OPERATE THIS MACHINE
ACCORDING TO MANUFACTURER'S
2
INSTRUCTIONS MAY RESULT IN
WHT/BLK 3 CONDITIONS WHICH CAN PRODUCE
1 BODILY INJURY AND/OR PROPERTY
DAMAGE. 1 2
H3
5
TO MACHINE HARNESS
4
PLEASE CONSULT
3
CARDREADER INSTALLATION
6
MANUAL FOR PROPER
INTERFACE CONNECTION 7
TO CONTROL 12 THIS MACHINE MANUFACTURED NOTE
13 UNDER ONE OR MORE OF THE
10
FOLLOWING PATENTS: POWER SUPPLY WIRING MUST
14
11
UNITED STATES NO: 3,253,874;
3,838,755; 3,845,642
HAVE CORRECT POLARITY AND
1
2 CANADIAN NO: 1,008,265; GROUNDING FOR THE UNIT TO
8 994,685 OPERATE CORRECTLY.
9 OTHER PATENTS PENDING
TLW282S

(1)
Close lid and

No
continuity.
Yes
(2)
Is there
Check wiring
No between pressure
between pressure
switch and lid
switch terminal 1 and
switch.
neutral?
Yes
(3)
Check for proper
Is there function of
120 or 240* volts AC pressure switch,
No
neutral? Replace if
necessary.
Yes
(4)
Is there
Check wiring
No between control
between terminal
board and
"H4-5" on the control
pressure switch.
and neutral?
Yes
Refer to Washer
valve diagnostics)

TLW303S

L1 1 N
LID
SWITCH
BLK
WHT 2
CONTROL TRANSFORMER
24 VAC
3
WHT/BLU
H5
4N25
AVAILABLE OUTPUT 4
H1
4 3
3 2
OPTO OFF WHEN MACHINE RUNNING
4
2 1/4 WATT
1 RED/BLU
100 OHM 4N25
BLK
6
PRESSURE SWITCH
24 VAC 9
WHT
2
H7 CONTROL
3 COMM POWER PS
5
SUPPLY BLU/WHT
2 SD SW 8
1 CV SW HOT
5 CD1 SVDC
PRESSURE SWITCH HW
4
AND ORG
4 CD1 WATER CIRCUIT
H4 COLD
6 CD1 COMM
1 CW
8 CD2 SVDC GRY
7 CD2
9 CD2 COMM
10 PE 7 P
11 COMM
MIXING VALVE
12 COMM K6 PUMP LS
1
PNK/BLU
LID SWITCH SENSE,
2
AND CONTROL, AND 6
L 3 LOW
WHT
H 7 HIGH
5 TXD 5
MOTOR BLU
4 RXD MASTER 1
K5
3 VUR
6 NAG NETMASTER RED
START TP 4
7 NRFA CONTROL K4
H6 6 AGITATE
13 COMM SPIN
DIRECTION CAPACITOR
WHT/RED
10 SVDC
8
14 NBP 4
RED
11 CRP
1 24VDC MOTOR
2 SVDC 3
BRN
8 24VDC 2
9 SVDC WHT/RED
K3
H3
SCHEMATIC
SMART COIN
DROP CARD
CARD H7 H7 H7
VEND 3 WHT/BLK 3 3
OPTION BLU/RED
BLU/RED
2
COIN VAULT
2 OPTION BLU/RED
2
MANUAL MANUAL
1 WHT/ORG 1 1
5 GRY/YEL 5 5
COIN DROP
4 #1 PNK/YEL 4 4
(OPTIONAL)
6 WHT/RED 6 6
WHT
WHT
8 C0IN DROP RED 8 8

#2
7 WHT 7 7
(OPTIONAL)
9 BLK 9 9
10 10 10
11 11 11
12 12 12
H1 H1
H1
2 2
2
4 4
4
H3 H3
H3
5 BLU 5 5
5
4 BRN 4 4
PLEASE CONSULT 4
INSTALLATION
6 6 6
MANUAL FOR PROPER 6
7
TO CONTROL
12
13 BLK 13 13
J1 13
10 RED 10 10
10
14 14 14
14
11 RED 11 11
11
1 1 1
1
2 2 (SINGLE COIN, 2
2
8 8
DUAL COIN 8
8
COIN READY)
9 9 9
9
TLW319S

switch diagnostics) checks out okay.
(1)

No
either "H4-4" or "H4-1" Replace control.
Yes
(2)
Is there voltage
No Correct wiring
between mixing
neutral?
Yes
(3)
Is there
120 or 240* volts AC Does water flow
valve.
either the hot or cold valve?
valve?
No Yes
(4)
Unit operates
Is there properly.
Correct wiring
between motor
hot or cold coil to
and neutral wire.
terminal 4 on the
motor?
Yes
(5)
Is there
Thermal protector
in motor open.
hot or cold coil to
Replace motor.
terminal 8 on the
motor?
Yes
Correct wiring
between terminal 8
of the motor and
neutral side of the
hot/cold coil.

TLW304S

L1 N
LID
SWITCH
BLK
WHT
WHT/BLU
4N25 H1
H5 AVAILABLE OUTPUT 4
3
3
OPTO OFF WHEN MACHINE RUNNING 2
4
2 1/4 WATT
1 RED/BLU
100 OHM 4N25
BLK
6
PRESSURE SWITCH
24 VAC 9
WHT
1 2 2 3
H7 CONTROL
3 COMM POWER PS
5
SUPPLY BLU/WHT
2 SD SW 8
1 CV SW HOT
5 CD1 SVDC
PRESSURE SWITCH HW
AND 4
ORG
4 CD1 WATER CIRCUIT
H4 COLD
6 CD1 COMM
1 CW
8 CD2 SVDC GRY
7 CD2
9 CD2 COMM
10 PE 7 P
11 COMM
MIXING VALVE
K6 PUMP LS
12 COMM 1
PNK/BLU 4
LID SWITCH SENSE,
2
H1 MOTOR DIRECTION MOTOR SPEED 5
AND CONTROL, AND 6
L 3 LOW
WHT
H 7 HIGH
5 TXD 5
MOTOR BLU
4 RXD MASTER 1
K5
3 VUR
6 NAG NETMASTER RED
START 4
CONTROL TP
7 NRFA K4
H6 6 AGITATE
13 COMM SPIN
DIRECTION CAPACITOR
WHT/RED
10 SVDC
8
14 NBP 4
RED
11 CRP
1 24VDC MOTOR
2 SVDC 3
BRN
8 24VDC 2
9 SVDC WHT/RED
K3
H3
SCHEMATIC
SMART COIN
DROP CARD
CARD H7 H7 H7
VEND 3 WHT/BLK 3 3
OPTION BLU/RED
BLU/RED
2
COIN VAULT
2 OPTION BLU/RED
2
MANUAL MANUAL
1 WHT/ORG 1 1
5 GRY/YEL 5 5
COIN DROP
4 #1 PNK/YEL 4 4
(OPTIONAL)
6 WHT/RED 6 6
WHT
WHT
8 C0IN DROP RED 8 8

#2
7 WHT 7 7
(OPTIONAL)
9 BLK 9 9
10 10 10
11 11 11
12 12 12
H1 H1
H1
2 2
2
4 4
4
H3 H3
H3
5 BLU 5 5
5
4 BRN 4 4
PLEASE CONSULT 4
INSTALLATION
6 6 6
MANUAL FOR PROPER 6
7
TO CONTROL
12
13 BLK 13 13
J1 13
10 RED 10 10
10
14 14 14
14
11 RED 11 11
11
1 1 1
1
2 2 (SINGLE COIN, 2
2
8 8
DUAL COIN 8
8
COIN READY)
9 9 9
9
TLW320S
55. Washer Over Fills
Washer Over Fills.
With power
flow?
No
Reconnect
power.
(1)
Is there voltage
No Unit works
properly.
valve to neutral?
Yes
Check for
incorrect or
damaged wiring
between water
valve and L1
TLW287S
Washer Over Fills

L1 N
LID
SWITCH
BLK
WHT
WHT/BLU
4N25 H1
3
3
4
2 1/4 WATT
1 INPUT LED ENERGIZED = START PULSE ACTIVE
RED/BLU
1
100 OHM 4N25
BLK
6
PRESSURE SWITCH
24 VAC 9
WHT
2
H7 CONTROL
3 COMM POWER PS
5
SUPPLY BLU/WHT
2 SD SW 8
1 CV SW HOT
5 CD1 SVDC
PRESSURE SWITCH HW
4
AND ORG
4 CD1 WATER CIRCUIT
H4 COLD
6 CD1 COMM
1 CW
8 CD2 SVDC GRY
7 CD2
9 CD2 COMM
10 PE 7 P
11 COMM
MIXING VALVE
12 COMM K6 PUMP LS
1
PNK/BLU
LID SWITCH SENSE,
2
AND CONTROL, AND 6
L 3 LOW
WHT
H 7 HIGH
5 TXD 5
MOTOR BLU
4 RXD MASTER 1
K5
3 VUR
6 NAG NETMASTER RED
START TP 4
7 NRFA CONTROL K4
H6 6 AGITATE
13 COMM SPIN
DIRECTION CAPACITOR
WHT/RED
10 SVDC
8
14 NBP 4
RED
11 CRP
1 24VDC MOTOR
2 SVDC 3
BRN
8 24VDC 2
9 SVDC WHT/RED
K3
H3
SCHEMATIC
SMART COIN
DROP CARD
CARD H7 H7 H7
VEND 3 WHT/BLK 3 3
OPTION BLU/RED
BLU/RED
2
COIN VAULT
2 OPTION BLU/RED
2
MANUAL MANUAL
1 WHT/ORG 1 1
5 GRY/YEL 5 5
COIN DROP
4 #1 PNK/YEL 4 4
(OPTIONAL)
6 WHT/RED 6 6
WHT
WHT
8 C0IN DROP RED 8 8

#2
7 WHT 7 7
(OPTIONAL)
9 BLK 9 9
10 10 10
11 11 11
12 12 12
H1 H1
H1
2 2
2
4 4
4
H3 H3
H3
5 BLU 5 5
5
4 BRN 4 4
PLEASE CONSULT 4
INSTALLATION
6 6 6
MANUAL FOR PROPER 6
7
TO CONTROL
12
13 BLK 13 13
J1 13
10 RED 10 10
10
14 14 14
14
11 RED 11 11
11
1 1 1
1
2 2 (SINGLE COIN, 2
2
8 8
DUAL COIN 8
8
COIN READY)
9 9 9
9
TLW321S
(1) (2b)
Is there voltage
on the motor?
motor?
Yes No
High speed
(2a)
Low speed
Is there voltage
terminal 4 on the
motor?
Is there voltage
Yes
4 on the motor?
Yes
High speed
(3)
Low speed No

No
Is there voltage
Yes
Yes 7 on the motor?
High speed
(4)
Low speed
No
necessary.
(7)
Yes
Is there voltage at
No
motor?
(8)
Yes
Is there voltage
No
if necessary.
Yes
Replace motor.
TLW289S

L1 N
LID
SWITCH
BLK
WHT
WHT/BLU
4N25 H1
3
3
4
2 1/4 WATT
1 RED/BLU
100 OHM 4N25
BLK
6
PRESSURE SWITCH
24 VAC 9
WHT
2 1
H7 CONTROL
3 COMM POWER PS
5
SUPPLY BLU/WHT
2 SD SW 8
1 CV SW HOT
5 CD1 SVDC
PRESSURE SWITCH HW
4
AND ORG
4 CD1 WATER CIRCUIT
H4 COLD
6 CD1 COMM
1 CW
8
7
CD2 SVDC
CD2
GRY 2A
9 CD2 COMM 2B
10 PE 7 P
11 COMM
MIXING VALVE
12 COMM K6 PUMP 1 LS
PNK/BLU
LID SWITCH SENSE, 3 3A
2 6
AND CONTROL, AND L 3 LOW
WHT
5 HIGH
5 TXD H 7
MOTOR BLU
4 RXD
3 VUR
8 MASTER
K5 1
NETMASTER 6
RED
6 NAG
START 4
CONTROL TP
7 NRFA K4
H6 6 AGITATE
13 COMM SPIN
DIRECTION CAPACITOR 4A
WHT/RED
10 SVDC 4 8
14 NBP
11 CRP
RED 4
1 24VDC MOTOR
2 SVDC 3
BRN
8 24VDC
2
9 SVDC WHT/RED
K3
H3
5
SCHEMATIC
7
SMART COIN
DROP CARD
CARD H7 H7 H7
VEND 3 WHT/BLK 3 3
OPTION BLU/RED
BLU/RED
2
COIN VAULT
2 OPTION BLU/RED
2
MANUAL MANUAL
1 WHT/ORG 1 1
5 GRY/YEL 5 5
COIN DROP
4 #1 PNK/YEL 4 4
(OPTIONAL)
6 WHT/RED 6 6
WHT
WHT
8 C0IN DROP RED 8 8

#2
7 WHT 7 7
(OPTIONAL)
9 BLK 9 9
10 10 10
11 11 11
12 12 12
H1 H1
H1
2 2
2
4 4
4
H3 H3
H3
5 BLU 5 5
5
4 BRN 4 4
PLEASE CONSULT 4
INSTALLATION
6 6 6
MANUAL FOR PROPER 6
7
TO CONTROL
12
13 BLK 13 13
J1 13
10 RED 10 10
10
14 14 14
14
11 RED 11 11
11
1 1 1
1
2 2 (SINGLE COIN, 2
2
8 8
DUAL COIN 8
8
COIN READY)
9 9 9
9
TLW322S
(1) (5)
Check lid switch
supply.
Yes Yes
(2) (6)
Is there voltage
Is there voltage
8 of the motor?
4 on the motor?
Yes Yes
(3) (7)

No
motor?
Yes Yes
(4) (8)
Check operation of
No No
necessary. motor?
Yes Yes
Unit should
operate properly.
TLW291S

L1 N
LID
SWITCH
BLK
WHT
WHT/BLU
4N25 H1
3
3
4
2 1/4 WATT
1 RED/BLU
100 OHM 4N25
BLK
6
PRESSURE SWITCH
24 VAC 9
WHT
2 1
H7 CONTROL
3 COMM POWER PS
5
SUPPLY BLU/WHT
2 SD SW 8
1 CV SW HOT
5 CD1 SVDC
PRESSURE SWITCH HW
4
AND ORG
4 CD1 WATER CIRCUIT
H4 COLD
6 CD1 COMM
1 CW
8 CD2 SVDC GRY
7 CD2
9 CD2 COMM 2
10 PE 7 P
11 COMM
MIXING VALVE
12 COMM K6 PUMP LS
1
PNK/BLU
LID SWITCH SENSE, 3
2
AND CONTROL, AND 6 L 3 LOW
WHT
5 HIGH
5 TXD H 7
MOTOR BLU
4 RXD MASTER
K5 1
3 VUR
NETMASTER 8
RED
6 NAG
START 4
CONTROL TP
7 NRFA K4 6
H6 AGITATE
13 COMM SPIN
DIRECTION
4
CAPACITOR 4
WHT/RED
10 SVDC
8
14 NBP
RED
11 CRP
1 24VDC 3 MOTOR
2 SVDC
BRN
8 24VDC 2
9 SVDC WHT/RED
K3
H3
6 5
SCHEMATIC
7
SMART COIN
DROP CARD
CARD H7 H7 H7
VEND 3 WHT/BLK 3 3
OPTION BLU/RED
BLU/RED
2
COIN VAULT
2 OPTION BLU/RED
2
MANUAL MANUAL
1 WHT/ORG 1 1
5 GRY/YEL 5 5
COIN DROP
4 #1 PNK/YEL 4 4
(OPTIONAL)
6 WHT/RED 6 6
WHT
WHT
8 C0IN DROP RED 8 8

#2
7 WHT 7 7
(OPTIONAL)
9 BLK 9 9
10 10 10
11 11 11
12 12 12
H1 H1
H1
2 2
2
4 4
4
H3 H3
H3
5 BLU 5 5
5
4 BRN 4 4
PLEASE CONSULT 4
INSTALLATION
6 6 6
MANUAL FOR PROPER 6
7
TO CONTROL
12
13 BLK 13 13
J1 13
10 RED 10 10
10
14 14 14
14
11 RED 11 11
11
1 1 1
1
2 2 (SINGLE COIN, 2
2
8 8
DUAL COIN 8
8
COIN READY)
9 9 9
9
TLW323S
(1) (5)
Check lid switch
supply.
Yes Yes
(2) (6)
Is there voltage
Is there voltage
8 of the motor?
4 on the motor?
Yes Yes
(3) (7)

No No
motor?
Yes Yes
(4) (8)
Check operation of
No No
necessary. motor?
Yes Yes
Unit should
operate properly.
TLW293S

L1 N
LID
SWITC
BLK
WHT
WHT/BLU
4N25 H1
3
3
4
2 1/4 WATT
1 RED/BLU
100 OHM 4N25
BLK
6
PRESSURE SWITCH
24 VAC 9
WHT
2 1
H7 CONTROL
3 COMM POWER PS
5
SUPPLY BLU/WHT
2 SD SW 8
1 CV SW HOT
5 CD1 SVDC
PRESSURE SWITCH HW
4
AND ORG
4 CD1 WATER CIRCUIT
H4 COLD
6 CD1 COMM
1 CW
8 CD2 SVDC GRY
7 CD2
9 CD2 COMM 2
10 PE 7 P
11 COMM
MIXING VALVE
12 COMM K6 PUMP LS
1
PNK/BLU
LID SWITCH SENSE, 3
2
AND CONTROL, AND 6
L 3 LOW
WHT
H 7 HIGH
5 TXD 5
MOTOR BLU
4 RXD MASTER
3 VUR
K5 1
NETMASTER 8
RED
6 NAG
START 4
CONTROL TP
7 NRFA K4 6
H6 AGITATE
13 COMM SPIN
DIRECTION CAPACITOR 4
WHT/RED
10 SVDC
8
14 NBP 4
RED
11 CRP
1 24VDC MOTOR
2 SVDC 3
BRN
8 24VDC 2
9 SVDC WHT/RED
K3
H3
6 5
SCHEMATIC
7
SMART COIN
DROP CARD
CARD H7 H7 H7
VEND 3 WHT/BLK 3 3
OPTION BLU/RED
BLU/RED
2
COIN VAULT
2 OPTION BLU/RED
2
MANUAL MANUAL
1 WHT/ORG 1 1
5 GRY/YEL 5 5
COIN DROP
4 #1 PNK/YEL 4 4
(OPTIONAL)
6 WHT/RED 6 6
WHT
WHT
8 C0IN DROP RED 8 8

#2
7 WHT 7 7
(OPTIONAL)
9 BLK 9 9
10 10 10
11 11 11
12 12 12
H1 H1
H1
2 2
2
4 4
4
H3 H3
H3
5 BLU 5 5
5
4 BRN 4 4
PLEASE CONSULT 4
INSTALLATION
6 6 6
MANUAL FOR PROPER 6
7
TO CONTROL
12
13 BLK 13 13
J1 13
10 RED 10 10
10
14 14 14
14
11 RED 11 11
11
1 1 1
1
2 2 (SINGLE COIN, 2
2
8 8
DUAL COIN 8
8
COIN READY)
9 9 9
9
TLW324S
Notes
Section 4
Adjustments
WARNING
W003
59. Leveling Legs locknuts are not tight, washer will not remain
Refer to Figure 10. stationary during operation.
a. Place rubber feet on all four leveling legs. NOTE: Install rear extension leg kit, No. 566P3,
b. Place washer in position on a clean, dry, and (optional equipment at extra cost) to raise height of
reasonably firm floor. washer.
c. Loosen locknuts and adjust two front leveling NOTE: Improper installation, installation on carpet
legs. Once adjusted, tilt washer forward on or flexing of a weak floor will cause excessive
front legs and lower back down into position vibration.
to set the rear self-leveling legs.
d. Washer must not rock. After washer is at IMPORTANT: Do not slide washer across floor
desired height, tighten locknuts securely once leveling legs have been extended, as legs and
against bottom of washer base. If these base could become damaged.
Level
Washer
Base
Locknut
Leveling
Leg
Rubber
Foot W484SE3A
Figure 10
Adjustments
WARNING
W003
60. Pressure Switch f. Run the washer through a cycle and observe
Refer to Figure 11. the water fill level.
Most washers are equipped with a variable water Cabinet

level pressure switch (located inside the control Top Rotating
hood) which allows the owner to adjust the water Cam
fill level height in the washtub from 10, 11 or 13
inches.
IMPORTANT: Water fill heights less than 10
inches are not recommended. When average to
large size clothes loads are expected, damage to the
clothes and/or the washer may result.
When the washer leaves the factory, the pressure
switch is set for approximately 11 inches of
water.
To adjust the pressure switch, proceed as follows:
WARNING Pressure
Hose
To reduce the risk of electric shock,
disconnect the electrical power to the
washer before attempting to service. Pressure
W094 Switch
Figure 11
a. Remove the two control panel attaching
screws and lift the assembly up and out of the
slots in the cabinet top. 61. Belt (Agitate and Spin)
b. Lay the control panel face down (on No belt adjustment is required.
protective padding) on top of the washer.
c. Rotate the cam on the pressure switch 62. Cleaning Non-Electronic Coin
clockwise to lower the water fill height, or Drop
counterclockwise to raise the height. Refer
a. Disconnect electrical power to machine and
to Figure 11.
drop.
IMPORTANT: The cam has three settings. The b. Remove coin drop from machine.
setting on the left raises the water level to 10 inches. c. If lint is preventing coins from rolling through
Middle setting raises the water level to 11 inches. coin drop, blow compressed air though coin
The setting on the right raises the water level to 13 entry and along the side of the coin drop.
inches. Refer to Figure 12.
d. Insert a coin through the coin drop. If coin
d. Carefully reinstall the control panel. does not roll through drop, continue with the
e. Reconnect the electrical power to the washer. following.
Adjustments
WARNING
W003
h. Check coin path in coin drop for lint and

Cotter Metal
Pin Clip
residue. If lint or light residues are present,
use a cotton swab to remove. If heavy residue
is present, it may be necessary to first scrape
off excessive residue and then use a cotton
swab dipped in water or isopropyl alcohol
(rubbing alcohol) to remove remainder of
residue. Refer to Figure 14.
Compressed
Air
DRY3B
Figure 12
e. Remove cotter pin from top of drop. Refer to

Figure 12. Save pin for reinstallation when
cleaning is complete. Cotton
f. Move metal clip closer to sensor so that it Swab
comes off frame. Refer to Figure 12. DRY5B
g. Remove coin return from coin drop frame. Figure 14

Refer to Figure 13.
i. Check coin return pendulum to verify it
swings freely. If pendulum does not swing
freely, spray pendulum pivot point with
Teflon based lubricant and move pendulum
back and forth two to three times. An
additional application of Teflon based
lubricant may be necessary to ensure that
pendulum swings freely. Refer to Figure 15.
j. Check coin drop sensor for dust or dirt on
eyes. Wipe eyes with dry cotton swab. Refer
to Figure 16.
Coin
Return
Coin
Drop
Frame
DRY4B
Figure 13
Adjustments
WARNING
W003
Pivot
k. Reinstall coin return on to coin drop frame.
Point l. Reinstall metal clip and slide towards coin
insert slot. All cotter pin holes must line up.
m. Reinstall cotter pin.
n. Place drop on level surface to verify that coins
follow correct path in drop. It may be
necessary to lift drop to allow coin to follow
through sensor.
o. Reinstall coin drop into machine.
p. Reconnect electrical power to machine and
drop.
q. Add a coin to drop to verify that coin drop is
operating properly and that electrical
Pendulum NOTE: If coin drop does not operate properly after

above steps have been completed, corrosion of
metal or vandalized components within coin drop
DRY6B
may be preventing the coin drop from functioning
Figure 15 correctly. Replace coin drop.
IMPORTANT: DO NOT use isopropyl alcohol to 63. Cleaning Electronic Coin Drop
clean electronic sensor or eyes.
NOTE: The electronic coin drop should be cleaned
once a year. Clean the drop more often if it is
Eyes
exposed to high levels of residue or lint build-up.
a. Disconnect electrical power to machine and
drop.
b. Remove coin drop from machine.
c. Move spring downward until cover catch is
Dry
free. Refer to Figure 17.
Cotton
Swab
DRY7B
Figure 16
Adjustments
WARNING
W003
NOTE: Do not lift or overbend the spring in any e. Clean the coin path with a soft brush and wipe
direction. exposed surfaces with an alcohol moistened
cloth. Refer to Figure 19.
Catch
DRY2088N DRY2090N
Figure 17 Figure 19
d. Open cover for coin drop. Refer to Figure 18.

f. Clean residue from coin rail with an alcohol
moistened cloth. Refer to Figure 20.
Cover
Alcohol
Moistened
DRY2089N Cloth
Figure 18 DRY2091N
DRY2091N
Figure 20
Adjustments
WARNING
W003
g. Clean light sensors with a soft brush or air h. Close cover for coin drop.
spray duster. Refer to Figure 21. i. Move spring back over cover catch.
j. Reinstall coin drop into machine.
k. Reconnect electrical power to machine and
drop.
Light l. Add a coin to drop to verify that coin drop is
Sensors operating properly and that electrical
DRY2092N
DRY2092N
Figure 21
Section 5
Motor Test Procedure
WARNING
W003
IMPORTANT: Disconnect base wire harness plug from motor.
WARNING
Disconnect electric power to washer before performing the following steps:
W188
Motor test procedures using an Ohm meter.

NOTE: Resistance readings slightly out of given ranges may be due to meter conditions. These readings DO
NOT necessarily indicate motor failure.
Meter Connections Reading If Not

Should Be
6. Ground to Each Other Terminal Open Terminal shorted to ground.
7. White to Yellow Closed Open thermal overload.
8. Red to Brown 2-8 Ohms Start winding open or resistance too high or too
low.
9. Blue to White 1-2 Ohms High speed winding (4 pole) open or resistance
too high or too low.
10. Violet to White (2-speed motor) 2.5 Ohms Low winding open; High speed winding open;
(approximate) or resistance too high or too low.
11. R to Red Closed Open start (auxiliary) switch.
12. P to Blue (2-speed motor) Closed Open start switch 4 pole winding
NOTE: Steps 8, 9 and 10 are with motor centrifugal mechanism in the run position.
13. R to Red Open Start auxiliary switch.

14. P to Blue (2-speed motor) 3 Ohms Refer to Blue to White and Violet to White.
(approximate)
15. P to Violet (2-speed motor) Closed Open low (6 pole) winding run switch.
Notes
Section 6
Cycle Sequence Charts
CYCLE & TIME
IN USE RINSE SPIN WATER
FUNCTION MOTOR (Min. &
LIGHT LIGHT LIGHT TEMP.
SPEED* Sec.)
N = FAST
WASH
WASH, FILL OR AGITATE X H, W, C PP = FAST 10:33

D = SLOW
PAUSE X :05
N = FAST
SPIN X X PP = FAST 1:56
D = SLOW
N = FAST
SPIN AND SPRAY X X COLD PP = FAST :31
D = SLOW
N = FAST
SPIN
SPIN X X PP = FAST :36

D = SLOW
N = FAST
SPIN AND SPRAY X X COLD PP = FAST :07
D = SLOW
N = FAST
D = SLOW
PAUSE X :04
RINSE FILL (Timer Motor
X X COLD :36
Runs)
RINSE
PAUSE OR FILL X X COLD :02

N = FAST
RINSE, AGITATE OR FILL X X COLD PP = FAST 3:03
D = SLOW
PAUSE X :06
N = FAST
SPIN

D = SLOW
TIMER MOTOR RUNS OUT :42
TOTAL 30:00
*On single speed models, all speeds are fast.
KEY:
H = HOT PP = PERMANENT PRESS CYCLE
W = WARM D = DELICATE CYCLE
C = COLD X = INDICATOR LIGHT GLOWS
N = NORMAL CYCLE
Timer No. 28716P and 28719 Cycle Sequence
EATON
CYCLE & TIME MALLORY
IN USE RINSE SPIN WATER MOTOR (Min. & TIME (Min.
FUNCTION LIGHT LIGHT LIGHT TEMP. SPEED* Sec.) & Sec.)
COIN SLIDE
N = FAST
STARTING STROKE
X H, W, C PP = FAST :57 1:00
17.82 (Mallory)
WASH
D = SLOW
16.84 (Eaton)
N = FAST
AGITATE OR
X H, W, C PP = FAST 7:00 7:00
VARIABLE FILL
D = SLOW
PAUSE X :21 :21
N = FAST
SPIN X PP = FAST 1:25 1:25
D = SLOW
N = FAST
SPIN
SPIN AND SPRAY X COLD PP = FAST :45 :45

D = SLOW
N = FAST
D = SLOW
PAUSE X :04 :04
FILL (Timer Motor
X COLD :13 :19
Runs)
RINSE
PAUSE OR FILL X X COLD :13 :13

X X N = FAST 1:01 :54
AGITATE OR
COLD PP = FAST
VARIABLE FILL X :09 :16
D = SLOW
X :14 :16
PAUSE
X X :06 :03
N = FAST
SPIN
SPIN X X PP = FAST 6:00 6:00

D = SLOW
X X :04 :08
PAUSE
X :06 :03
OFF :22 :19
TOTAL 20:17 20:21
KEY:
N = NORMAL CYCLE
Timer No. 31111P, 31504P and 35368P Cycle Sequence
EATON
CYCLE & TIME
IN USE RINSE SPIN WATER MOTOR (Min. &
FUNCTION LIGHT LIGHT LIGHT TEMP. SPEED* Sec.)
FAST
COIN SLIDE STARTING
X H, W, C OR :57
STROKE 16.84
WASH
SLOW
FAST
WASH, FILL
X H, W, C OR 7:00
OR AGITATE
SLOW
PAUSE X :21
FAST
SPIN X OR 1:25
SLOW
FAST
SPIN
SPIN AND SPRAY X COLD OR :45

SLOW
FAST
SPIN X OR 1:15
SLOW
PAUSE X :04
FILL (Timer Motor Runs) X COLD :13
RINSE
FAST
AGITATE OR X X OR 1:01
COLD SLOW
VARIABLE FILL
X :09
X :16
PAUSE
X X :06
SPIN
SPIN X X FAST 6:00
X X :04
PAUSE
X :10
PART OF INTENDED
OFF COIN SLIDE START :18
STROKE 6.48
TOTAL 20:17
KEY:
H = HOT
W = WARM
C = COLD
X = INDICATOR LIGHT GLOWS
Timer No. 36986 Cycle Sequence
CYCLE & TIME

COIN SLIDE STARTING N = FAST
STROKE X H, W, C PP = FAST 1:23
WASH
16.84 (Eaton) D = SLOW

N = FAST
AGITATE OR VARIABLE
X H, W, C PP = FAST 10:00
FILL
D = SLOW
PAUSE X :34
N = FAST
SPIN X PP = FAST 1:32
D = SLOW
N = FAST
SPIN
SPIN AND SPRAY X COLD PP = FAST :30

D = SLOW
N = FAST
SPIN X PP = FAST 1:29
D = SLOW
PAUSE X :06
RINSE
X N = FAST 3:19
AGITATE OR VARIABLE
COLD PP = FAST
FILL X :24
D = SLOW
X :24
PAUSE
X X :10
N = FAST
SPIN

D = SLOW
X X :06
PAUSE
X :13
OFF :32
TOTAL 29:39
KEY:
N = NORMAL CYCLE
Timer No. 34601P, 34603P, 34604 and 36987 Cycle Sequence
EATON
CYCLE & TIME MALLORY
IN USE RINSE SPIN WATER MOTOR (Min. & TIME (Min.
FUNCTION LIGHT LIGHT LIGHT TEMP. SPEED* Sec.) & Sec.)
COIN SLIDE
N = FAST
STARTING STROKE
X H, W, C PP = FAST 1:23 1:31
17.82 (Mallory)
WASH
D = SLOW
16.84 (Eaton)
N = FAST
AGITATE OR
X H, W, C PP = FAST 10:00 10:00
VARIABLE FILL
D = SLOW
PAUSE X :34 :34
N = FAST
D = SLOW
N = FAST
SPIN
SPIN AND SPRAY X COLD PP = FAST :30 :30

D = SLOW
N = FAST
D = SLOW
PAUSE X :06 :06
FILL (Timer Motor
X COLD :06 :34
Runs)
RINSE
PAUSE OR FILL X X COLD :20 :20

X X N = FAST 3:19 3:20
AGITATE OR
COLD PP = FAST
VARIABLE FILL X :24 :23
D = SLOW
X :24 :25
PAUSE
X X :10 :11
N = FAST
SPIN
SPIN X X PP = FAST 8:30 8:30

D = SLOW
X X :06 :18
PAUSE
X :13 :05
OFF :32 :28
TOTAL 29:39 30:17
KEY:
N = NORMAL CYCLE
Timer No. 34602P Cycle Sequence
CYCLE & TIME

N = FAST
WASH
D = SLOW
PAUSE X :35
N = FAST
SPIN
SPIN X PP = FAST :40

D = SLOW
PAUSE X :07
RINSE
X N = FAST 1:79
AGITATE OR
COLD PP = FAST
VARIABLE FILL X :15
D = SLOW
PAUSE X :36
N = FAST
D = SLOW
N = FAST
RINSE, FILL
AND SPIN
D = SLOW
N = FAST
FINAL SPIN X X PP = FAST 7:24
D = SLOW
X X :06
PAUSE
X :17
OFF :30
TOTAL 20:28
KEY:
N = NORMAL CYCLE
CYCLE & TIME

COIN SLIDE STARTING N = FAST
STROKE X H, W, C PP = FAST 1:23
WASH
16.84 D = SLOW
N = FAST
WASH FILL
OR AGITATE
D = SLOW
PAUSE X :26
N = FAST
SPIN

D = SLOW
PAUSE X :04
N = FAST
RINSE
RINSE FILL
X COLD PP = FAST 2:44
OR AGITATE
D = SLOW
N = FAST
AGITATE OR VARIABLE
X X COLD PP = FAST :09
FILL
D = SLOW
PAUSE X :26
N = FAST
D = SLOW
SPIN N = FAST
SPRAY AND SPIN X COLD PP = FAST :30
D = SLOW
FINAL SPIN X X FAST 8:30
PAUSE X :14
PART OF INTENDED
OFF COIN SLIDE START :20
STROKE 6.48
TOTAL 24:43
KEY:
N = NORMAL CYCLE
LIGHTS TIME (Minutes and Seconds)

LONG SHORT
CYCLE & CYCLE LONG CYCLE SHORT
IN WATER MOTOR (Energy CYCLE (Energy CYCLE
FUNCTION USE RINSE SPIN TEMP. SPEED * Saving) (Normal) Saving) (Normal)
FILL X H, W, C 2:00 2:00 2:00 2:00
WASH
N = FAST N = 10:00 N = 10:00 N = 5:00 N = 5:00

AGITATE X PP = FAST PP = 9:00 PP = 9:00 PP = 4:00 PP = 4:00
D = SLOW D = 8:00 D = 8:00 D = 3:00 D = 3:00
PAUSE X :10 :10 :10 :10
N = FAST
PP & D =
SLOW N = :30 N = :30
SPIN X (Normal) :34 PP = 1:00 :34 PP = 1:00
FAST D = 1:00 D = 1:00
(Energy
Saving)
N = FAST
SPIN
SPIN
PP =
AND X C :00 :30 :00 :30
SLOW
SPRAY
D = SLOW
N = FAST
N = 2:30 N = 2:30
PP =
SPIN X :00 PP = 2:00 :00 PP = 2:00
SLOW
D = 2:00 D = 2:00
D = SLOW
FILL X X C 2:00 2:00 2:00 2:00
RINSE
N = FAST
AGITATE X X PP = FAST 5:00 5:00 2:00 2:00
D = SLOW
PAUSE X :10 :10 :10 :10
SPIN X X FAST :30 1:30 :30 1:30
SPIN
SPIN
AND X X C FAST :30 :00 :30 :00

SPRAY
FINAL
X X FAST 7:00 7:00 5:00 5:00
SPIN
N = 27:54 N = 31:20 N = 17:54 N = 21:20
TOTAL PP = 26:54 PP = 30:20 PP = 16:54 PP = 20:20
D = 25:54 D = 29:20 D = 15:54 D = 19:20
KEY:
N = NORMAL CYCLE
Cycle Sequence For Coin Slide Operated and Non-Metered Models With the Number 8
or 9 in the 4th Character of the Model Number

Alpm 39201

Diunggah oleh

Informasi Dokumen

Judul Asli

Hak Cipta

Format Tersedia

Bagikan dokumen Ini

Bagikan atau Tanam Dokumen

Opsi Berbagi

Apakah menurut Anda dokumen ini bermanfaat?

Apakah konten ini tidak pantas?

Hak Cipta:

Format Tersedia

Alpm 39201

Diunggah oleh

Hak Cipta:

Format Tersedia

Commercial

Part No. 39201R8

Contents Section 2 Introduction ..........................................................................5

Copyright 2009, Alliance Laundry Systems LLC

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 1

2 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 3

Locating an Authorized Servicer

4 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 5

Coin Coin Coin Card Card

6 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

Coin Coin Coin Card Card

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 7

Coin Coin Coin Card Card

8 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

Coin Coin Coin Card Card

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 9

Coin Coin Coin Card Card

10 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

Coin Coin Coin Card Card

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 11

Coin Coin Coin Card Card

12 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

Coin Coin Coin Card Card

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 13

Coin Coin Coin Card Card

14 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

Motor Pump W488SE3B

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 15

16 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

1. Clicking Noise During Operation on NEWLY Installed Units

3. Run the cycle for several minutes until the

4. Normal use will keep the belt from

5. For extended periods of non-use (three to

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 17

There is no hot water.

Is temperature Test switch (if

Yes Is pressure Yes Test switch

Is pressure Yes Remove and

18 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

Is the water Yes

Is the cold Yes Straighten or

Is the mixing valve Disconnect

Is cold water Is there Refer to

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 19

20 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

5. Water Fill Does Not Stop At Proper Level

Water fill does not

Was there a siphoning

Is there an Install 562P3

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 21

6. Timer Does Not Advance (Models with Timer Only)

Close lid. Lid

22 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

7. Motor Does Not Run

Motor does not run.

Check laundry Refer to Motor

No Remove belt and

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 23

No Close lid or test

24 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 39201

39201 Copyright, Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT 25