Tehran Airline FlightPlanning Proposal - 18 Dec 2016

Tehran Airlines
SITA - Delivering an integrated Flight Planning

solution to Tehran Airlines
Dec 2016
SITA - Delivering an integrated Flight Planning solution to Tehran Airlines
Table of Contents
Introduction ...................................................................................................... 3
Background .................................................................................................. 3
SITA - a snapshot of the company ............................................................ 3
Company History ........................................................................................ 4
Company Ownership.................................................................................. 6
Company website ........................................................................................ 6
Employee Statistics ...................................................................................... 6
Functional specifications ............................................................................. 7
GraFlite Flight Briefing Service ............................................................... 14

Flight Briefing Online - Accessible briefing packs ................................ 22
SITA Surface Weather Service ................................................................. 23
SITA NOTAM Service............................................................................... 24
Commercial Offer .......................................................................................... 25
Flight Briefing Services ............................................................................. 25
Term ............................................................................................................ 27
Validity........................................................................................................ 27
Payment ...................................................................................................... 27
Additional Services ................................................................................... 27
Travel and Incidental ................................................................................ 28
Taxes and Consumer Price Index ............................................................ 28
Additional Information ............................................................................ 28
i Tehran Airlines Flight Planning System

Company and contact information
Company Details
Company name: SITA Information Networking Computing UK, Ltd.
(SITA INC UK)
Address: 1 London Gate, Blyth Road, Hayes, Middlesex UB3 1BW

United Kingdom
Division: SITA OnAir
Website: www.sita.aero
Contact Information
Region
Contact: Mehdi Babak Zarrinbaksh
Title: Country Representative & Sales Territory Manager
Email: Mehdi.Zarrinbakhsh@sita.aero
Mobile: + 98 912 179 5401
Division
Contact: Deepak Garg
Title: Business Development Middle East & Africa
Email: Deepak.Garg@sitaonair.aero
Mobile: +971 50 551 4882
Copyright notice
SITA 2013 All rights reserved. Any use, republication or redistribution of content in this
document is expressly prohibited without the prior written consent of SITA. The SITA name, the
SITA logo, and the following marks are trademarks, servicemarks, or registered trademarks owned
by the SITA group of companies around the world: Affinity, AirlineConnect, AirportConnect,
AirportVision, Airport Management Solutions, CUTE, DesktopConnect, Maestro, WorldTracer.
ii Tehran Airlines Flight Planning System

Introduction
Background
Tehran Airways is a new Iranian airline to be based at Shiraz Airport. The

carrier intends to commence operations in 2015, providing domestic passenger
services with Boeing 737 aircraft.
They are having plan to bring on board new modern fleets to the operation
Tehran Airlines is looking to use reach functionality flight planning system
with full integration capability to ACARS in future to ensure proper end to end
control over their fleet operation
SITA - a snapshot of the company
SITA is the world's leading specialist in air transport communications and IT

solutions. We deliver and manage business solutions for airline, airport, GDS,
government and other customers over the worlds most extensive network,
which forms the communications backbone of the global air transport industry.
SITAs portfolio includes managed global communications, infrastructure and

outsourcing services, as well as services for airline commercial management
and passenger operations, flight operations, aircraft operations and air-to-
ground communications, airport management and operations, baggage
operations, transportation security and border management, cargo operations
and more.
With a customer service team of over 1,700 staff around the world, SITA invests
significantly in achieving best-in-class customer service, providing integrated
local and global support for both its communications and IT application
services.
SITA has two main subsidiaries: SITA OnAir, which is the leading provider of
eAircraft Solutions Nose-to-Tail Solutions, and CHAMP Cargosystems, the
world's only IT Company dedicated solely to air cargo. SITA also operates two
joint ventures providing services to the air transport community: Aviareto for
aircraft asset management and CertiPath for secure electronic identity
management.
Page 3 Tehran Airline Flight Planning System

SITA is one of the world's most international companies. Its global reach is
based on local presence, with services for around 550 air transport industry
members and 3,200 customers in over 200 countries and territories.
Company History
The original SITA ('Socit Internationale de Tlcommunications

Aronautiques') was founded in 1949 as a neutral non-profit co-operative
owned by and serving the transportation community; last year, the company
celebrated 60 years in business.
We remain an integral part of the industry, as its dedicated and trusted partner
for communications and IT. SITA today uses only the shortened version of its
name as over the years the companys scope has increasingly embraced IT
applications and desktop solutions.
In 2003 SITA INC was created as a commercial company with its own
management team. At the same time SITA SC (the telecommunications
cooperative) continued as a separate entity to provide communications services
on a not-for-profit cooperative basis.
In 2006 SITA consolidated into a single organization to focus on providing

global integrated communications and IT services to the transportation
industry. Our strength in delivering these solutions is demonstrated by:
Global network in over 220 countries
14,000 connections on behalf of over 500 customers
7,500 commercial aircraft using 1,000 VHF datalink ground

stations across 160 countries
Managing 30,000 CUTE workstations for 285 customers in 200

airports, checking in 550 million passengers a year
35 major airports using our baggage systems
101 Million passengers a year boarded via our reservation

systems
More than 28 Million tickets a year are issued by SITA Ticketing
Over 10.5 Million e-tickets and more than 71 million passengers

are checked-in annually using SITA Departure Control Services

Enabling 35 Million credit card authorizations per annum
150 airlines using SITAs Flight Briefing solution, which delivers

around 10,000 flight plans a day
55 Million weather and aeronautical briefings per annum

Company Ownership
SITA is neither a publicly traded company, nor a private equity company. It is

a unique private company; its shareholders are members in the Air Transport
Industry.
SITA INC UK Ltd. is the legal entity providing the proposed solution for
Tehran Airline; it is a company wholly owned by SITA INC N.V., a division of
the SITA registered in Amsterdam on 4th November 1999; Registration
Number: 34143573.
Company website
www.sita.aero
Employee Statistics
Number of SITA Group full time employees: 4,500 approximately as

of November 2012
Number of full time employees dedicated to Flight Briefing Services: 53
Comprising:-
Customer Service staff globally = 20
Full time development staff and Product Support = 30
Management = 3

Functional specifications
1. AIRCOM FlightPlanner
1.1. Overview
AIRCOM FlightPlanner is a flight planning solution consisting of several components:
A comprehensive user interface, delivering automation and integration capabilities and

facilitating efficient workflow processes that allow dispatch staff to manage the exceptions
rather than the routine.
A hosted flight planning engine, capable of delivering optimized flight plan calculations
through highly accurate algorithms
A managed data service through expert teams of SITA staff, providing aircraft performance
data, navigation data, winds & temperatures aloft, OPMET (METARs, TAFs & SIGMET),
weather graphics, international class one NOTAM and airport information
A 24 x 7 support structure to assist dispatchers with a wide range of needs.
1.2. AIRCOM FlightPlanner Client

AIRCOM FlightPlanner client delivers a high degree of automation capability with a user-friendly user
interface. It is designed to maximise workload efficiency in the airline dispatch environment and is
integrated with the other tools that make up SITA OnAirs Airline Applications suite.

Features include:
Schedule import and management, allowing operators to consume schedules from SSIM
covering any period of time, and to change or build additional schedule information on the fly
Desk allocation for distribution of workload to a flexible desk configuration
High glance factor dispatch desk user interface with a traffic light system, promoting efficient
workflow
Aircraft management functions
Flexible business rules that enable automatic application of flight planning parameters
according to a wide range of conditions
Re-analysis planning tool
A common mapping tool with AIRCOM FlightTracker, providing common viewing functions
and features across flight planning and flight watch activities.
Dynamic weather layers
Flexible configurations options that allow screens to be set up as the user wishes

1.3. Deployment
AIRCOM FlightPlanner can be deployed locally in the airlines own infrastructure or via the SITA ATI
Cloud.
Customer
SITA Data Centre
SITA ATI Cloud

or
AIRCOM ServerPlatform
FlightPlanner Planner
Host Applications
Messenger Tracker
1.4. AIRCOM FlightPlanner Host

The AIRCOM FlightPlanner host is home to the SITA OnAir flight planning engine and provides a core
set of data management functions and core capabilities that are central to the flight planning process.
Hosted in SITAs London Data Center, it provides a centralized access point to all of the core flight
planning data services.
These are described below:
1.4.1. Aircraft Performance
Aircraft Performance data is managed by a dedicated team of SITA OnAir specialists, who manage the
core aircraft performance data in conjunction with the OEMs and aircraft operator staff. The Aircraft
Performance module stores:
Performance data by aircraft type and individual tail number/registration

Respective cruise, climb and descent data
The module is fully compatible with electronic sources provided by Boeing, Airbus, Embraer, ATR
etc. Aircraft attribute files store details on your individual aircraft including weight variations and
climb and descent schedules. You have the option to customize the data held by:
Adding your airline specific operating policies
Including details of your fuel policy
Providing default values
Refining information for certain sectors and airports
Adding additional information on holding fuel, reserves, re-clear reserves, taxi and manoeuvring
and ETOPS
Fuel tankering
ETOPS
Reclear
Fuel costs can be further optimized using the Tankering module. Variations in fuel prices around the
globe mean that airlines often carry extra fuel to minimize uplift at fuel expensive airports. This is not
always cost-effective as the extra weight may mean that extra fuel is burnt potentially eroding potential
savings.
The tankering module dynamically assesses key factors to provide you with the true costs of carrying
tanker fuel and can provide this information with a profit and loss summary on the relevant flight plan.
You can set tankering calculations to be run automatically with each flight plan run, automating a
normally manual task.
1.4.2. Navigation
Global navigation data is maintained by a team of navigation specialists, using data direct from state
aeronautical information publications, NOTAM and other related sources. Customers have online access
to manage company routes and view core navigation data. The navigation module features:
A look-ahead feature to allow assessment of AIRAC changes against company routes
Full management functions of company routes
Restrictions data containing height and time-based restrictions
The real time dynamic route calculation provides you with the facility to:

o Optimize random routes between any city pair
o Use published SID/STAR, airways and tracks
o Force via or avoid way points, airways or FIRs
o Calculations using forecast or statistical weather data
o Take AIP/CDR/CRAM and NOTAM restrictions into account
A range of sources provide you with accurate navigation data:
The database structure respects ARINC 424 standards
Continual updates from source NOTAM and AIP
Cross-checks against AIRAC Cycle
Relational ORACLE database
Automatic filing of an ATC plan
RAIM Prediction
1.4.3. Weather and NOTAM
AIRCOM FlightPlanner benefits from GRIB 2 winds and temperatures aloft from the WORLD Area Forecast
Center (WAFC), London. This includes:
Global coverage from 5,000 to 55,000 feet
Four observation times 00z, 06z, 12z and 18z
Twelve forecast or prognosis periods
Seamless backup of service by the other WAFC in Washington
Ensemble model forecasting
AIRCOM FlightPlanner includes data from our Surface Weather & NOTAM host, providing a global data set
of METAR, TAF, SIGMET and international class one NOTAM.
These data are provided as an integral part of the flight briefing package and can be automatically invoked
through a flight plan, being tailored to the locations and parameters of the flight plan.
1.4.4. Weather Graphics

SITA OnAir is partnered with the United Kingdom Met Office (who also provide the London World Area
Forecast Center) for the provision of graphical weather briefing charts that are integral to our flight briefing
package.
This module, called Advanced Weather, provides a comprehensive package of graphical weather data
including:
Significant Weather charts

Winds & Temperatures aloft
Forecast Turbulence
Forecast CB Cloud
Forecast Icing
Jetstreams
Predicted Tropical Storm tracks
Satellite
Precipitation
Volcanic Ash
Graphical depiction of METAR & TAF minima
Graphical Five day airport forecast
METAR
TAF

Additionally, interactive weather layers provided by Schneider Electric are available in the AIRCOM
FlightPlanner mapping tool, providing views of forecast and actual weather data, including:
Satellite
Radar
SIGMETS
EDR Turbulence
Tropical Storms
Lightning
METAR
TAF
Forecast Surface Fronts
Forecast Surface Pressure Centres
Forecast Wind & Temperatures Aloft
1.5. SUPPORT
As part of the AIRCOM FlightPlanner service, we provide a 24x7 Technical support desk who are equipped
to assisting out customer base with anything from a simple query around a flight planning parameter through
to running flight plans on behalf of an airline in the event of any local infrastructure failure at the airline site.
Support services include:
24x7x365 Support Desk

o Level 1-3 support
o FAA qualified dispatchers
24x7x365 Navigation team
Aircraft Performance specialist team
Regional functional support specialists
Regional technical support specialists
Training
o Regular application refresher training
o Customer-specific courses

In this section we have provided a more detailed product description of the

proposed SITA Flight Operations components to expand on the high level
overviews provided earlier in Section 1 for:
GraFlite Flight Briefing Service:
Flight Planning Calculations

Flight Briefing Online - Web Access
Surface Weather and NOTAM
Airport and Runway Information (AGA)
We are happy to provide full specification documents of the main systems at

the next stage of the bid process.
GraFlite Flight Briefing Service
Flight Briefing is a solution specifically designed for airline customers like

Tehran Airline to provide you with a complete, integrated solution for the
provision of flight briefing documentation. It delivers flight planning, surface
weather, upper air weather data, airport information, notices to airmen
(NOTAM) and graphical weather information.
SITAs Flight Planning system consists of 6 core modules. These include an

ARINC 424 standard Navigation database, which is maintained on a daily
basis, an aircraft performance module that handles engine/airframe
performance data and also takes account of individual aircraft characteristics
such as degradation. A separate fuel policy module allows airlines to tailor the
system to their own unique fuel policies. METEO data is supplied by the
United Kingdom Meteorological Office.
Over the past 30 years, over 200 of our customers have implemented Flight
Briefing which has helped them address these issues and has delivered
significant benefits, including:
Accurate and optimized flight planning taking all aspects of

weather, ATC requirements, fuelling, NOTAMs and airport
information into account
Unique weather products provided in partnership with the Met

Office

Least cost flight planning including dynamic cost index and

over-flight charge analysis to enable airlines to minimize fuel and
route related costs
A saving of between 0.5 1% in total fuel costs.
Flight Briefing features
Tehran Airline will experience more accurate flight planning, a reduction in

fuel costs, be able to communicate easily and effectively with remote users. It
has been designed to provide dispatchers with an integrated suite of critical
flight planning tools which in turn provides pilots with a safe and optimized
pre-flight brief.
Your Flight Briefing solution will incorporate the following elements, all of
which can be tailored to fit with your specific requirements:
Graphical user interface for planning flights GraFlite

provides an accurate world map with aeronautical overlays
Easily accessible and comprehensive flight briefing

documents Flight Briefing Online (FBOL) provides you with
an internet based flight briefing service
Navigation Database - offers full management of your airlines

routes, automated route calculation and a link to accurate and up
to date navigational data
Monitor aircraft performance - using the customizable Aircraft

Performance module against defined indicators
Worldwide coverage of winds and temperatures Tehran

Airline will have access to upper air wind and temperature data
supplied by the London World Area Forecast Centre four times a
day
A variety of planning aids - provide you with statistical wind

and temperature information, profit and loss based on tankering,
data uplinks to the cockpit FMS or printer, over flight charges
and assist in planning economical re-routing
Highly accurate aircraft performance algorithms
Dynamic cost index - considering time and actual fuel costs to

ensure that both speed and costs are optimized.

These elements form part of the Flight Briefing architecture for as represented
in the following figure:
Figure: Flight
Briefing System
Structure
Determining the true least cost flight plan
You require complex analysis of aircraft performance, the latest upper weather
SITAs Flight
Planning System information and route validation against ATC (Air Traffic Control) routing
allows you to requirements when compiling a flight plan. Flight Briefing provides your
optimize the
operators with an effective and consistent methodology the real-time route
planning process
and respond generator works together with the ARINC 424 Global Navigation Database to
effectively to ATC review thousands of route permutations and considers ATC restrictions
related disruption
including those that are date, day and flight level specific.
Application of cost elements to the analysis drives the flight planning process
closer to determining the true least cost flight plan the ultimate goal for airline
and system supplier alike. Unlike many systems in the market that use a fixed
Mach number to optimize and exclude overflight charges, SITAs Flight
Planning system provides you with a minimum cost route based on optimum
cost index and overflight fee analysis.

Format Generator
SITA has a format generator that enables airlines to customise the output to the
requirements of each individual fleet. Flight Plans may be produced in your
own customised format and this can be amended from time to time very easily.
All flight plans are validated against grid MORA (Minimum En-route Altitude)
and the navigation database for accuracy and safety.
GraFlite easy to use flight planning
GraFlite runs on standard windows software and internet software. You will be
able to plan flights using an accurate world map overlaid with aeronautical
data including FIRs, airports, upper air wind temperatures, Extended Twin [Jet]
Engine Operations (ETOPS) circles and published tracks. GraFlite provides you
with full control over your daily flights using intuitive working folders.
Access to SITA Flight Planning is usually made via a SITA IP/VPN connection,
which allows the system to be used fully interactively. Using on-line access
customers may also use SITAs Graphical User Interface, GraFlite. GraFlite is
available as a LAN connected version (GraFlite version 3.0). A further
enhancement is Flight Briefing Online (FBOL), a Web access portal.
Figure: The
Graphical User
Interface, GraFlite
Version 3.0.xx for
Windows. Main
work area
showing flights
being worked on
with a minimized
map view

Up to date navigational information
You will have online access to manage your routes and view core navigation
data. Tehran Airline will be provided with a relational navigation database
that features:
A new real-time route generator
View route file against forward dates to assess the impact of

incoming AIRAC
Provision of full management of your airlines routes
Restrictions data containing height and time-based restrictions
The automated dynamic route calculation provides you with the facility to:
Optimize random routes between any city pair
Use published SID/STAR, airways and tracks
Force via or avoid way points, airways or FIRs
Run it using daily or statistical weather data
Take AIP/CDR/CRAM and NOTAM restrictions into account
A range of sources provide you with accurate navigation data:
ARINC 424 NAV database
Core navigation data maintained by SITAs team of navigators
Constant updates from NOTAM and AIP
Cross-checks against AIRAC Cycle
Fully relational ORACLE database
Accurate analysis of your aircrafts performance
Tehran Airline will have access to customized aircraft performance data

maintained by SITA with some control given to your authorized users. The
Aircraft Performance module stores:
Performance data by aircraft type and individual tail

number/registration
Respective cruise, climb and descent data

The module is fully compatible with electronic sources provided by Boeing,

Airbus and ATR etc. Aircraft attribute files store details on your individual
aircraft including weight variations and climb and descent schedules. You have
the option to customize the data held by:
Adding your airline specific operating policies
Including details of your fuel policy
Providing default values
Refining information for certain sectors and airports
Adding additional information on holding fuel, reserves, re-clear

reserves, taxi and manoeuvring and ETOPS
Fuel tankering
Tehran Airline will be able to optimize fuel costs using SITAs Tankering
program. Variations in fuel prices around the globe mean that airlines often
carry extra fuel to minimize uplift at fuel expensive airports. This is not always
cost-effective as the extra weight may mean that extra fuel is burnt potentially
eroding potential savings.
The Tankering module dynamically assesses key factors to provide you with
the true costs of carrying tanker fuel and can provide this information with a
profit and loss summary on the relevant flight plan. You can set tankering
calculations to be run automatically with each flight plan run, automating a
normally manual task.
Upper air winds and temperatures
Flight Briefing provides you with upper air wind and temperatures sourced
from the London World Area Forecast Centre (WAFC), with backup from the
Washington WAFC. The WAFC supplies:
Worldwide coverage
Four observation times 00z, 06z, 12z and 18z
Six forecast or prognosis periods
GRIB1 with the finest granularity available enabling more

accurate data for inclusion in your flight plans

Real-Time, Random Route Generation (RRG)
The Random Route Generator facility is a powerful, adhoc flight plan

generator used in circumstances where pre-stored routes do not exist for a
given city pair. Use of the RRG forces consideration of published flight levels
and time restrictions (i.e. NOTAM, AIP, CDR, CRAM and RAD) and thus
calculates an optimum compliant routing using current or statistical weather.
ETOPS Calculation
The Flight Planning application includes and advanced ETOPS calculation

facility. Hybrid ETOPS formats are available with separate rules for different
ETOPS alternates.
OverFlight Charge Calculation (OFC)
The OFC database will cost individual plans for their en-route charges, and
deliver a monthly summary of all flights operated, which can be cross-checked
against en-route charges bills.
Flight Plan and Wind Uplinking
Integration with AIRCOM Server for better flight plan uplinking functionality
to the Cockpit Printer and/or direct to the FMC/FMS is now available using
the FPP- &/or FPN- keywords. Graflite deployed with AIRCOM Server
provides the same level of functionality in terms of delivery capability but with
reduced communications charges.
In addition, a new service element has been introduced to provide uplinking

of winds aloft data to FMS devices. This facility extrapolates data for 4 cruise
levels, plus climb and descent and extrapolates the data to FMS format. The
data is compatible with many major makes of FMS equipment.
Re-AnalysisFlight Planning
Re-Analysis allows recalculation of a flight plan from any point on the planned
route and allows for situations such as unexpected surface weather at
detination/alternates, diversion and airspace closures, etc.

Carbon Emissions and ETS
If required, an optional CO2 emissions statement may be added to the flight

plan. In addition, SITA is already working on a project to include cost of
emissions trading into the optimization calculation of SITA flight plans.
System Enhancements in the Development Pipeline
SITAs Flight Planning engine has, since its inception been based on an IBM
mainframe which has progressively over the years slowed the pace of
development due to the difficulty and expense of programming on such a
platform. In order to provide a more dynamic development environment
therefore, SITA embarked on a $4 million investment to migrate the application
to an open, Sun UNIX environment which will significantly enhance the pace
and scope of software developments for years ahead. This migration was
completed in 2010 and all our SITA Flight Briefing Services customers are now
provided with the service based on the new platform.
Having migrated the application to the new open-systems platform, SITA will
now embark on a significant program of enhancement and new functionality
developments:
SIDs and STARs to individual runways will be included in the

calculation,
The program will take into consideration the runway in use,
There will be improvements in how the program handles

restrictions and route availability:-
Restrictions will be ingested via eRAD
Improved route validation against ATC restrictions will

incorporate back-end validation prior to release and customer
visibility of the ATC validation
The Real-Time Random Route (RRG) algorithm will consider

least-cost criteria
A full driftdown calculation will be provided and will include

provision of escape routes,

Auto consideration of MEL/CDL: Back-end processing

development to automatically apply relevant degradation
according to certain MEL/CDL codes.
Auto recommendation of alternates
ETA based flight planning: Additional (optional) cost element in

the least-cost optimization of flight plans will consider the cost of
a delay in the optimization calculation.
This development program has already begun the work will continue
throughout 2012 with the priority items scheduled for completion in the next 12
months.
Flight Briefing Online - Accessible briefing packs
Flight Briefing Online (FBOL) provides you with a convenient and customizable
internet-based distribution system for your flight planning and information
documentation.
Figure: FBOL uses

standard IE and
Netscape
browsers. There is
no need for Tehran
Airline to invest in
any additional
hardware or
software and
reduces your IT
support costs.
The content of briefing documents is automatically generated according to your

defined rules and settings and emailed if required. FBOL provides a fully
featured service with request and receive on flight plans, weather, NOTAMs,
airport information and significant weather charts. If there is no web browser

available at the briefing airport you can set an automatic trigger to relay the
information by email.
Flight Briefing allows for user-to-user communication via SITATEX or through

an inter-browser messaging system built into the Flight Briefing system. FBOL
provides you with the facility to produce a full range of customizable reports
detailing user activity over a specified time period.
Flight Briefing
Figure:
Website
Distribution of
flight briefing
folders to your
crew or handling
agents via the
internet
SITA Surface Weather Service
SITAs Surface Weather Service compliments the Flight Planning Service. The
SITA Surface Weather service sources its data from Kansas (US-FAA), Exeter
(UK-CAA), South Africa and Australia and the text-based output of the service
includes SA, FT, FC and WS (Sigmet).
These can all be appended to the flight plan and with multiple sources we can
ensure full global coverage. In addition Surface Weather can be accessed
through the GraFlite application, making accessing weather data very simple
and giving the option to add weather information into a pilot brief, which, can
subsequently be accessed by the operating crew from a suitable PC terminal
accessing GraFlite.

As well as providing on-demand access, the Surface Weather service can be

used to provide timed bulletins, or generate weather alerts to user-defined
minima. In this way operations and dispatch staff can be notified of any
operational changes to weather automatically. This is particularly useful for
ETOPS planning and through the use of Weather Watch, which is part of SITAs
Operations Control system, weather alerts can be linked to the airlines
schedule. Surface Weather data may also be delivered to the cockpit via
ACARS.
SITA NOTAM Service
The SITA NOTAM service features a unique range of filters allowing users to
ignore (and therefore not be charged for) NOTAM information that does not
apply to their operation.
NOTAM information may be accessed on-demand or via timed bulletins. In

addition NOTAM information may be requested as a route specific NOTAM
brief attached to the flight plan and it is also possible to request and view
NOTAM information through GraFlite.

Commercial Offer
SITA is pleased to offer our Flight Planning Solution to Tehran Airline by

means of a monthly Service Fee as follows:
Flight Briefing Services
SITA proposes a monthly fee of US$3,500 (Three Thousand, Five hundred

US Dollars) per month, offering:
5-Year Contract Comments

Flight Planning Service including Unlimited Flight Planning for Five (5) Tehran
- Surface Weather Airline registered and/or operated aircraft,
- NOTAM including any associated ICAO/ATC Flight
- Airport Information Access for Plans.
up to 100 runway ends Use of all keywords.
- Unlimited keyword usage of
o Overflight Additional aircraft in excess of fifteen
o Surface Weather (excluding fleet replacements) may be added
o NOTAM to the service for an additional monthly
- Flight Briefing Online charge of US$500 (Five Hundred Fifty US
- Usage of via internet for up to 2 Dollars)
users Additional users: $500 each
Surface Weather and NOTAM Service Direct access to the Surface Weather and
NOTAM Service, with UNLIMITED reports.
Implementation Charges Price Comments

Implementation Fee $15,000 Twelve Thousand US Dollars. Charged in
one-time. advance on contract signature.

Price Comments
Advanced Weather Services $80 Automated production of graphical
weather charts with flight route overlay,
and access to the UK Met Offices
ClearFlight product for interactive views
of various weather phenomena, to
contracted customers of the SITA Flight
Planning service hosted in SITAs London
data centre.
Airport Information Service Price

(AGA):
Under Surveillance Charges: Charges for additional runway ends per
month
Up to 100 Free Per runway end per month.
301-500 $4.20 Per runway end per month.
501-1,300 $3.80 Per runway end per month.
801-1,300 $3.60 Per runway end per month.
1,301-1,800 $3.10 Per runway end per month.
1,801-2,300 $1.80 Per runway end per month.
2,301+ $1.65 Per runway end per month.
On Demand Charges: Charges per Request
ALLALL $20.00 Per keyword demand.
APGENL $2.50 Per keyword demand.
APOPNL $2.50 Per keyword demand.
RWYAID $2.50 Per keyword/runway end demand.
RWYSFC $2.50 Per keyword/runway end demand.
RWYOBS $4.50 Per keyword/runway end demand.
Other Charges: Price Comments

Off Line Flight Plan FREE for Over this limit, Flight Plans may, at SITAs
Requests: up to 20 discretion, be charged at $50.00 per plan.
Flight (An off-line Flight Plan is defined as one where SITA
Plans staff makes the input to the host computer outside the
per scope of normal customer support).
month

Uplink Facility
FMS Winds Uplink Fee per message for uplinking pre-departure or
Including FMS Flight Plan Uplink enroute Upper Air Wind data extracted from the
Flight Plan calculation and formatted to PWI
message standard.
# Wind Uplink Messages per Price per Enroute Winds Price per Pre-Flight
Month, Uplink (US$) Winds Uplink (US$)
1 - 1,000 $1.00 $0.75
1,001 - 2,000 $0.90 $0.68
2,001 - 3,000 $0.80 $0.60
3,001 - 4,000 $0.70 $0.53
4,001 - 5,000 $0.60 $0.45
5,000 plus $0.50 $0.40
Term
The fees quoted are for a 7 Year initial contract term, which would normally be
followed by 3 Year automatic renewals. Either party would be required to
provide a minimum of 12 months notice of termination prior to the end of any
contract term.
Validity
This proposal is valid for 2 months from the date of submission.
Payment
Tehran Airline would make all payments by Direct Debit or through the IATA
Clearing House in accordance with the IATA rules and procedures in effect
from time to time.
One-time charges will be invoiced upon the implementation of the system and
monthly recurring charges will be initiated in the first full month following
implementation.
Additional Services

If any services, including training, are required beyond the scope of this
proposal, the same shall be charged at $1,500 per day.
Travel and Incidental
If SITA employees, or assigned contractors, are required to travel for the

purpose of this contract, all travel and incidental expenses shall be borne by the
Customer
Taxes and Consumer Price Index
Prices stated are net to SITA, and is exclusive of any taxes.
All above prices may have an annual price escalation, depending on the
Consumer Price Index, which will be capped at 5% per year.
Additional Information
Hardware and Other Software
All hardware and other software required for on-line access is the customers
responsibility.
Interface Development
Any customisation or interface developments requested by Tehran Airline will

require a full and formal specification to be submitted to SITA for evaluation.
This will then be the subject of further discussion and formal agreement prior to
any work being started on the requested developments.
Implementation and Training
With Tehran Airline providing the necessary staff for training SITA can make
these services available quickly. Flight Planning and its associated services can
be on-line within 12 to 15 weeks of a contract signature. SITA believes in

providing comprehensive training and the necessity to have a progressive

implementation of the systems to ensure a smooth introduction of Flight
Operations packages into service. On contract signature SITA will undertake an
implementation meeting with Tehran Airline and a programme for that
implementation and training will be devised along the following lines:
Within four to eight weeks Implementation Meeting where the programme for training
of Contract Signature and implementation will be agreed and where all data
required to provide the service will be gathered.
One to two weeks prior to Five days training for up to eight persons either at the SITA
live cut-over London Centre, where full training facilities exist, or, if
preferred in a location of Tehran Airline choosing where
Tehran Airline will be required to provide training facilities.
At Cut-Over Three days on site assistance during cut-over.
In addition to this SITA runs recurrent training course throughout the year and
Tehran Airline will be welcome to send delegates on these courses at no extra
charge.

Appendix 1
Description Yes / No Remarks
Optimization Availability of calculating OFPs on below Yes See below.

routes considering the SIDs/STARs
a. Min cost routes Yes All options can be run. Min cost is currently on fixed routes only,
b. Min time route although development is underway on our Random Route
c. Min distance route generation program to generate the least cost route; and
d. Min fuel route subsequently to to combine this with the fixed route calculation.
e. Ability to run all the above routes considering NOTAM Our intention is to present a summary of route options to the
and AIP restrictions dispatcher.
Automation Calculate OFPs automatically without any Yes This is possible. Our FlightPlanner client application allows auto-
input from a dispatcher. Run OFPs at a given time prior to submission of the CFP at a configurable ETD-n value and file with
ETD and file the ATC automaticaly ATC.
Calculate the EZFW from the booked passenger and cargo Yes Possible but with interface with your DCS system. We can evaluate
loads what would be needed to achieve this using off-the-shelf
functionality with the AIRCOM Server Platform.
Integration with internal/external systems Yes AIRCOM FlightPlanner client resides in the AIRCOM Server
Plafform, which has excellent integration capability. Each
application would need to be evaluated on a case-by-case basis.
a. Reservation systems to get passengers loads. Yes As above

b. Flight watch/operations system to get aircraft
rotation/registration
c. Engineering systems for MEL items
d. Crew scheduling system for crew names/configurations
e. Aerodata for TLR

Check the MEL items having performance restrictions No Currently a manual process - all MEL items can be accommodated
through manually-applied parameters in the CFP request, however
automated integration of MEL codes will be in our roadmap
following initial release of FlightPlanner in September
Consideration of weather minima and Calculate the time No No current automated consideration of weather minima, however
window for destination and alternate airport colour-coded alerting of destination and alternates will be in the
intial release.
Fuel tankering calculations after considering fuel prices Yes Tankering, including an optimum calculation, is included.
Auto selection of ER alternates for ETOPs No Not currently. ETOPS airports need to be defined by the Dispatcher,
however we can look inti development of this feature.
Calculating 3% contingency fuel. Auto selection of the ERA Yes 3% contingency is included, although ERA need to be defined by
alternates the Dispatcher.
Selection of departure alternates, two destination alternate Yes

airports if necessary
Consideration of NOTAMs & Applying NOTAM No Some NOTAM data affecting nav data is considered in our Nav DB
restrictions. Is the system capable of reading NOTAMs and plus European restrictions are included. NOTAM Alerting is
alerting dispatch staff on critical Notams. available based on pre-defined locations and filters of Tehran
Airline's choosing.
Availability of AIP NOTAMs Yes All AIP data is considered in maintaining our navigation database.
Could you please expand on this - do you mean availability of AIP
data within NOTAM briefings?
AIRAC cycle changes Will the changes be updated by the Yes Our H24 Navigation team centrally maintains our navigation
provider without the help of a back office staff (data database. All AIRAC data is maintained as part of this service at no
maintenance) Without an additional cost additional charge.

Servers Will the servers will be hosted by the provider. Yes SITA can provide a cloud based service all included in the price.
(Without additional cost). Additional server requirements
at a later stage before the end of contract due to system
enhancements
Alerts - When the WX goes below minima or when a Yes
NOTAM effects while en-route of a flight
Backup systems available in-case of failures on main Yes Both a web-based service and full Helpdesk support is included in
system. Eg. Web based system, help desk service, etc. the price.
Auto filing of ATC flight plans. Integration with ARINC Yes We can file direct to ATC via the SITA/AFTN gateway. Any
AFTN messaging system. Normally the process is quite interface with ARINC is handled through bilateral messaging
complicated to integrate with Arinc agreements between SITA and ARINC
Availability of a briefing package (web link) to view Yes A PDF briefing package can be produced both on the FlightPlanner
completed packages for pilots/dispatchers client and through out web portal.
Integration with EU control/RAD Yes The RAD is considered in generating random route calculations in
Europe. Additionally SITA is developing a B2B validation interface
with Eurocontrol CFMU, which will be included in the
FlightPlanner client.
Planning new destinations Calculating OFPs with Yes SITA has this capability built on our own stat weather database.
seasonal winds, (68% or 85%) and the accuracy of the flight
time. (Very bad experience with Lido)
Auto selection of alternates (adequate airports) for new No Auto selection of alternates is not currently available, however we
destinations. Can the system suggest the adequate are looking into this capability.
alternates to dispatchers

Is the system capable of displaying the airport data such as, Yes SITA maintains an Airport Information service which provides
PCN values, RFF, RWY length, RWY width, and basic airport, runway and obstacle data.
facilities available for FD staff while planning
Viewing of, flight routes, map functions, FIR (with name), Yes Currently all except routes, however we are investigating import of
waypoints, winds, SIG WX charts, restricted areas, all our navigation database into our mapping tool for FlightPlanner &
routes available in a specific airspace, airports and etc FlightTracker.
RAIM Prediction services included in the package or not Yes RAIM prediction is included, although this is a chargeable item. We
without any additional charges can consider this in a commercial offer.
Re-clearence/pre-determined point procedure flight Yes Full reclear functionality is included.

planning
Flexibilty of changing the OFP format with a short notice to Yes We can build a wide range of formats to your specification and can
cater ceratain regulatory requirements make changes as required.
Abilty to calculate OFPs by creating manual way points Yes This function is included.
(with cordinates)
OFP calculation with extended landing gear Yes We can define gear-down performance for use in a CFP for any of
your fleet.
OFP calculation for single engine operation (ETOPS) Yes Full ETOPS capability is included.
Avialabilty of cost details to dispatchers (Overall cost, over Yes For company routes - fuel, time and overflight costs are all shown.
flying cost, etc.) This will also become available for random routes in due course.
Plotting of routes in SIG WX charts Yes Both interactive and static (for including in PDF/printing) are
available.

Legal Notices
The delivery of the products and services described in this proposal will be subject to a contract to be negotiated between the
parties and this proposal only forms the basis for further discussion.
The information provided in the proposal is confidential to SITA. SITA hereby gives you consent to use and make a reasonable
number of copies of the proposal for the evaluation of the proposal only.
In providing this proposal, SITA has relied upon information provided by Tehran Airline. Accordingly, any change to the
information provided or any omissions from it may result in changes to the proposal or to the pricing submitted as part of it.
All products, services, company names, trademarks, logos, devices, symbols or other similar items (whether registered or
unregistered) that may be contained within or referred to in this proposal are herewith acknowledged as belonging to or
licensed to the originator of such.
SITAs proposal is based on SITAs current understanding of the requirements as provided by Tehran Airline. SITA will seek
to carry out a full scope and definition of the requirements and this, together with the normal due diligence activities, would
enable SITA to provide a firm price contract. While the proposed solution has been priced accurately and the pricing
information detailed is valid, the pricing given should be used for "indicative or budgetary purposes only" until such time as the
due diligence scope and definition, as well as formal contract negotiations have been completed.
Please note that the pricing is submitted for the services for all the locations referenced in this document. SITA reserves the
right to either withdraw or amend the proposal or any part of it, as well as the price, in the event of any increase or decrease in
the number of locations or any change in the scope of the services provided at such locations.
The Charges offered in this Proposal do not include Taxes, and the Customer must pay all Taxes arising in respect of this
Agreement. "Taxes means all taxes including sales taxes, value added taxes, income tax, levies, imposts, charges and duties
(including export, import, stamp and transactional duties), whether payable by withholding or otherwise, together with any
interest, penalties, fines and expenses in connection with them, except if imposed on the net profit of a party.
The charges and prices listed in this proposal are subject to increase after the first year to account for increases in the Consumer
Price Index for the country where the services are being provided. SITAs standard payment terms are upon 30 days from the
date of SITAs invoice.
Validity Statement
This proposal and the prices herein are valid for the period set out in the proposal. If no period is set out they are valid for a
period of ninety (90) days from this date of this submission. SITA reserves the right to modify the prices or withdraw the
proposal after the ninety (90) day period.
Restrictions to trade, embargoes and regulatory issues

The provision of the services under this proposal may be disrupted or prevented by various types of regulations enacted in
reaction to the prevailing political environment or to regulated business sectors. In particular, United States suppliers are fully
subject to all embargoes and trade restrictions of the United States against certain organizations and countries, which currently
include, but are not limited to countries such as Iraq, Iran and Libya.
SITA is also subject to all the embargoes declared by the United Nations, and may also be subject to export restrictions of other
sovereign states.
Locally, the provision of services may also be delayed or even prevented by local regulations governing custom declarations or
governing certain business sectors or industries such as, typically, the telecommunications industry.
Therefore, SITA draws to your attention the fact that certain services may be subject to such regulatory, legal or administrative
hurdles, which are beyond the sphere of influence of SITA. However, SITA will use all reasonable endeavours in order to obtain
all licences or specific authorisations and complete all custom clearances and formalities to provide the services. In this respect,
SITA may ask for your active contribution and support, which may be requested in order to obtain certain authorisations.

Contract
This proposal is submitted with the understanding that the agreement reached between us will be subject to SITA's standard
terms and conditions. SITA may have received a copy of your standard terms and conditions, and whilst some of the provisions
will be included in any future contract between the parties, other provisions may require modification. SITA will be happy to
discuss these with you during contract negotiations. Upon request, SITA will forward to you a copy of SITAs standard terms
and provisions for your review. Please note, in particular, that similar to all suppliers in the industry and in line with industry
standards, SITA will not accept any liability for consequential losses or indirect losses, loss of revenue, profit or goodwill. Any
other direct liability will need to be limited in the aggregate to the value of the contract agreed with SITA.

Tehran Airline FlightPlanning Proposal - 18 Dec 2016

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Tehran Airline FlightPlanning Proposal - 18 Dec 2016

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Tehran Airlines

SITA - Delivering an integrated Flight Planning

GraFlite Flight Briefing Service ............................................................... 14

i Tehran Airlines Flight Planning System

Company and contact information

Address: 1 London Gate, Blyth Road, Hayes, Middlesex UB3 1BW

Division: SITA OnAir

Contact: Mehdi Babak Zarrinbaksh

Title: Country Representative & Sales Territory Manager

Mobile: + 98 912 179 5401

Contact: Deepak Garg

Title: Business Development Middle East & Africa

Mobile: +971 50 551 4882

ii Tehran Airlines Flight Planning System

Tehran Airways is a new Iranian airline to be based at Shiraz Airport. The

SITA - a snapshot of the company

SITA is the world's leading specialist in air transport communications and IT

SITAs portfolio includes managed global communications, infrastructure and

Page 3 Tehran Airline Flight Planning System

The original SITA ('Socit Internationale de Tlcommunications

In 2006 SITA consolidated into a single organization to focus on providing

Global network in over 220 countries

14,000 connections on behalf of over 500 customers

7,500 commercial aircraft using 1,000 VHF datalink ground

Managing 30,000 CUTE workstations for 285 customers in 200

35 major airports using our baggage systems

101 Million passengers a year boarded via our reservation

More than 28 Million tickets a year are issued by SITA Ticketing

Over 10.5 Million e-tickets and more than 71 million passengers

Page 4 Tehran Airline Flight Planning System

Enabling 35 Million credit card authorizations per annum

150 airlines using SITAs Flight Briefing solution, which delivers

55 Million weather and aeronautical briefings per annum

Page 5 Tehran Airline Flight Planning System

SITA is neither a publicly traded company, nor a private equity company. It is

Number of SITA Group full time employees: 4,500 approximately as

Number of full time employees dedicated to Flight Briefing Services: 53

Page 6 Tehran Airline Flight Planning System

A comprehensive user interface, delivering automation and integration capabilities and

A 24 x 7 support structure to assist dispatchers with a wide range of needs.

1.2. AIRCOM FlightPlanner Client

Page 7 Tehran Airline Flight Planning System

Desk allocation for distribution of workload to a flexible desk configuration

Aircraft management functions

Re-analysis planning tool

Dynamic weather layers

Page 8 Tehran Airline Flight Planning System

SITA ATI Cloud

1.4. AIRCOM FlightPlanner Host

These are described below:

1.4.1. Aircraft Performance

Performance data by aircraft type and individual tail number/registration

Page 9 Tehran Airline Flight Planning System

Respective cruise, climb and descent data

Adding your airline specific operating policies

Including details of your fuel policy

Providing default values

Refining information for certain sectors and airports

A look-ahead feature to allow assessment of AIRAC changes against company routes

Full management functions of company routes

Restrictions data containing height and time-based restrictions

Page 10 Tehran Airline Flight Planning System

o Optimize random routes between any city pair

o Use published SID/STAR, airways and tracks