EGR-2017-4-R-2171
Our research offerings for global services
Market Vista
Global services tracking across functions, sourcing models, locations, and service providers Custom research capabilities
industry tracking reports also available Benchmarking | Pricing, delivery model,
Application Services Human Resources skill portfolio
BPS | Banking Financial Services ITS | BFSI* Peer analysis | Scope, sourcing models,
locations
BPS | Healthcare & Life Sciences ITS | Healthcare & Life Sciences
Locations | Cost, skills, sustainability,
BPS | Insurance IT Services Forecaster portfolio plus a tracking tool
Catalyst Locations Insider Tracking services | Service providers,
locations, risk
Cloud & Infrastructure PricePoint
Other | Market intelligence, service
Contact Center Procurement
provider capabilities, technologies,
Digital Services Recruitment & Talent Acquisition contract assessment
Appendix
The assessment is based on secondary research & analysis, interaction with IOT service providers, and IOT PEAK Matrix Assessment
research published in 2016
NOT EXHAUSTIVE
IOT services
Applications
Solution designing and implementation, system integration,
Platform development/
Analytics and data management
customization, API
Master data management, big data solution integration, data storage, integration / runtime
development, technology assessment,
cleaning & mining, event processing, predictive analytics, visualization, management, system
reporting, and dashboards performance
management,
Gateways and network Infrastructure and security connectors design
Maintenance/management
and technology deployment
upgrade
device registration, device permissions, DR/back-up,
and IOT architecture
1 2 3 4
Robust definitions and Primary sources of Diverse set of market Fact-based research
framework information touchpoints (Data-driven analysis with
(PEAK Matrix, market (Annual contractual and (Ongoing interactions with expert perspectives,
maturity, and technology operational RFIs, service key stakeholders, input trend-analysis across
adoption/investment) provider briefings, and from a mix of perspectives market adoption,
market feedback) and interests, as well as contracting, and service
support data analysis and providers)
thought leadership)
Capital budgeting
Internal audit Service
Budgeting/forecasting
Strategic focus
Impact on cost of process
Enterprises Providers
High Treasury & risk management
Impact on efficiency or
Management reporting & analysis 10x effectiveness of process
Regulatory reporting & compliance Impact on value
Tax
proposition to market
Services
Process expertise
Fixed assets
General accounting
Industry
1x
Accounts receivable
Payroll Accounts payable and T&E 1
0.1x Service
Low
Low High
Enablers
Domain expertise
Appendix
100% = 120
Business innovation
17%
Customer engagement
IOT adoption is gaining significant momentum with 49% enterprises implementing or piloting related projects
Cisco predicts the world to have more than 50 billon connected devices by 2020
Last few years have witnessed rapid IOT adoption by enterprises across industries with the primary objective of improving operational
efficiency by process improvement, cost savings, and productivity enhancement. IOT implementation in customer-centric processes to
craft appealing offerings and drive differentiation has been the second most preferred adoption mode
IOT adoption for enterprise process integration and transformative business models are in early development stages and are expected
to pick up in the future
36%
100% = 210
13%
11%
8% 7% 7% 6% 5%
3% 2% 2%
Manufacturing Energy & HLS Retail/CPG Travel & Telecom Public Sector Media & Electronics & Insurance Others
Utilities Transportation Entertainment Hi-tech
The manufacturing, energy & utilities, and healthcare industries have been at the forefront of IOT adoption. Predictive analytics, asset
tracking, and remote monitoring are the most commonly deployed use cases in these industries
Manufacturing alone is expected to make an investment of about US$140 billion in IOT solution by 20201
Nearly 17% of the automotive majors are leveraging IOT in their production systems1
Other things-dependent industries such as travel & transportation, telecom, and electronics and high-tech are expected to grow too
Concerns for data security Flexibility and scalability of Lack of platform standardization
Data privacy and regulatory pressure infrastructure across industries
Outdated infrastructure increasing Cost of ownership and management Non-modularity in platform
vulnerability Controlling storage cost Inflexibility and scalability issues
Lack of standardized security Complexity of cloud/fog/edge Quality and completeness of platform
procedures computing
Access to real time information Low computation capabilities of the Bandwidth and network availability
Storage and analysis of large volumes sensors Scalability of network
of data High maintenance requirement Optimum utilization
Industry-specific relevant application Dearth of connectivity options for Minimal latency
solutions legacy infrastructure Lack of protocol standardization and
Cost and time efficiency in fog Issues of interoperability and compatibility
computing versus insightful global compatibility
analytics in cloud
System
integrators
Startups on a
high growth
trajectory
Addressing key
IOT adoption
Year 2016 witnessed an
issues
uptick in funding and
investments (Total Establishing
investment of >US$7 billion Offering innovative their significance
with ~30% in the past four solutions that enable value across the
years) realization from IOT ecosystem Investment is not
investments, startups are the only way to
With the increasing market solving the gaps in IOT Funding for IOT startups is access innovation
significance, they are adoption flowing in not only from VC, by startups
poised to be competitors to but technology players,
larger established IOT Primary adoption solution providers, system
providers IOT players across the stack
challenges targeted by integrators, and even are engaging with startups by
startups are: enterprises means of acquisition,
Network enablement
partnership, funding, and/or
Platform provisioning Access to innovative mentoring and one cannot
Big data analysis technology is the primary afford to ignore them
Security and privacy motivation apart from quick anymore
concerns time-to-market and talent
pool Majority of the IOT players
are leveraging startups
primarily to expand their
capabilities across the IOT
stack
Source: Everest Group (2017)
Helps test new products on a large scale and get to market faster
Mentorship and guidance from larger established brand improves success rate
Appendix
Partnerships
Home automation solution and Fitbit for humans and Startups in Industrial IOT (IIOT), a subset of
pets are some of the common applications developed Enterprise IOT, are focused on solving complex IOT
by startups and enterprises focused on consumer IOT adoption issues such as network availability, platform
standardization, and big data analysis
321 2.09
300 2.2
283
265 266 1.83
212
184 1.41 1.4
1.25
1.07
120
0.65
Financing for consumer-focused IOT startups has plateaued, while that for industrial IOT startups that form an integral part of enterprise
IOT, has been rising steeply
Considering the large scale impact and need for innovation, M&A activities have increased drastically for industrial IOT startups
The average funding per deal received by an industrial IOT startup has grown tremendously and was 50% higher than consumer IOT
startups in 2016
1 Consumer and Industrial IOT market size by CB Insights
Source: Everest Group (2017)
TATA group, Microsoft, and Qualcomm started an incubator i3 Equity Partners (i3), in Israel with an initial fund of US$20
million to support development of IIOT and IOT technologies.
A Europe region-wide initiative by European Platform A program focused on nurturing B2B-focused IOT startups
Initiative(EPI) aims to develop innovative and standardized by providing them access to a large customer base, real time
IOT platform technologies while also supporting businesses ERP system data for product improvement, and an
based on these technologies. opportunity to be a SAP partner.
Conducted in 2015, the competition identified 12 IOT startups with solutions in agriculture, medicine, and humanitarian fields
and would award the winners US$1 million to grow the solution and the business.
Infosys has invested more than US$62 million from its Joint initiative by Microsoft Accelerators CoInnovate and
US$500 million innovation fund in startups covering areas TCS COIN aims to provide better market access to startups
like IOT, automation, and drones. by connecting them with corporates who in tern get access to
innovative solutions for their business needs.
IBM and Arrow electronics partner with Fujitsu RunMyProcess to help IOT Startups
Indiegogo for IOT startup development Grow Faster
Entrepreneurs from Indiegogo will be given free access to The program by Fujitsu aims to support innovative startups
IBMs Watson IOT platform along with mentoring and support to rapidly develop and test their solutions by leveraging its
from IBM experts to help them in growing their IOT ideas and cloud platform. The platform enables end-to-end digitization
successfully launching them in the market. and integration via APIs that enable convenient scaling to
new connections.
With investments in leading IOT startups such as Sigfox, MAANA, and Enligted, Intel
Capital leads the IOT venture capitalist with investments in more than 40 IOT-focused
startups
GE invested and later acquired Bit Stew and has funded startups across the IOT stack
such as Ingenu, MAANA, and Sight Machine
Focused on nurturing startups in AI, data analytics, security, and robotics, GV-funded
startups get access to latest technology and talent by interfacing with Google
Cisco has displayed interest to invest and grow the Industrial IOT platform and network
players and has funded startups such as PubNub, Ayla networks, and Evrythng
Qualcomm has made investments primarily in the consumer IOT space and has been
an accelerator for leading consumer IOT firms such as Fitbit
The corporate venture arm of major technology firms are among the leading investors in IOT startups. The intent clearly is to
absorb the innovative startups in mainstream service line as they mature. This is exemplified by acquisition of Bit Stew System
by GE, Nest Labs by Google, and Basis Science by Intel.
With the intent to identify, adopt, and deploy new technologies at a rapid pace, Shells
corporate strategic unit Shell Technology Ventures(STV) invests in startups focused on
energy sector that can deliver commercial advantage
Shell Technology Ventures
Venture capital arm of Liberty Mutual Insurance supports startups offering innovative
solutions for the insurance industry
Liberty Mutual Strategic Ventures
The venture arms of large enterprises are investing in early stage IOT startups primarily with the intent to access innovative
solutions quickly and build competitive advantage in the market.
IOT Unicorns
Jawbone, valued at US$3.3 billion, is a consumer IOT startup delivering
US$3.3 billion1 lifestyle tracking solution
Uptake offers data analytics solutions for IOT use cases across industries
US$2 billion1 with the uniqueness of delivering insights by combining device and
enterprise data
IOT IPOs
Veritone NA Veritone Inc, a video and audio data analytics firm, filed for an IPO in
March of 2017
100% = 50
Percentage of
acquisitions dedicated
to strengthening core Considering the tremendous
29% capabilities of the opportunity across the IOT stack,
acquirer solution providers are aggressively
adding new capabilities through
acquisitions
Majority of the acquisitions have
resulted in expanding the scope of
existing services and capabilities of
the acquirer
71%
Percentage of
acquisitions focused
to expand presence
across the IOT stack
100% = 50
IOT Application Analytics Connectivity
development solution enablement APAC
Israel
6%
9%
AI/ML others
Among the 200 startups we analyzed, 50 startups had been acquired by larger players in the past four years
Access to innovation application solution has been the primary motivation for acquisition of these startups
Most of the industrial IOT acquisitions are focused on chip manufacturers followed by analytics solutions, platforms, connectivity, and data security
solutions
North America remains the hub for top startups acquired in the past three years
Apical Meridium
1990
1985
Oct-15 Dec-15 Jan-16 Mar-16 May-16 Jun-16 Aug-16 Oct-16 Nov-16 Jan-17 Mar-17
Acquisition timeline
Source: Everest Group (2017)
Service providers, system integrators, and consulting firms typically engage with startups in a
Joint Go-To- joint GTM-based partnership
Market (GTM)
The partnership offers them access to wider capabilities and market opportunities
This arrangement is favorable for startups as it enables them to use the market reach, customer
base, and scale of the large established providers
Research and Large research organizations and government agencies have engaged with niche startups
development
partnership It provides access to innovative solutions for further research on leading edge technology
themes
Exclusive Large-scale technology firms have engaged with startups having cutting edge technology with
product the license to leverage partners solution
ownership
This facilitates state-of-the-art innovative solution availability for the technology provider with
minimal investments
Startups get quick monetization of current product and gain available funds for further product
enhancement
Partnership with niche IOT application-centric startups can enable solution providers to
Applications
achieve rapid time-to-market and deliver quick value to customer
Network enablement is an essential requirement for customers and network startups such
Network
as Sigfox and PubNubs revolutionary connectivity solution is being leveraged extensively
by players to expand their scope of service solutions
Despite the popularity of larger industrial platforms, solution providers and technology
Platform
developers should also partner with niche platform providers to offer customizable
solutions to customers
Considering the apprehension amongst the customers for sharing proprietary data, service
Security
providers are bundling their services with best-in-class security solutions
Appendix
Device and sensor engineering Network and connectivity Application Analytics and big data
Firmware development/upgrade Device connectivity Application development, API Master data management and
development big data solution integration
Chip design/selection
Cloud connectivity
User interface design
Sensor/device design,
Data storage, cleaning & mining
CAD/CAM Device registration
Customer experience
management
Prototyping and deployment
Performance management
Event processing, predictive
Configuration, provisioning, and Application distribution and analytics, visualization, reporting,
asset management Device management interoperability and dashboarding
Runtime cloud management, system performance management, DR/Backup and system upgrade
Analytics
solution providers
1 Others include startups focused on offering solution for gateways, sensors, and AI/ML for IOT enablement
Source: CB Insights, Everest Group (2017)
Startups focused on
First stage filtering of startups addressing solving key adoption issues
key IOT adoption issues (platform,
network, security, and data analytics 80
solutions) was conducted.
To what extent has the startup addressed existing IOT challenges through
technology?
Technology disruption
To what extent has the startup created new solutions via technology?
Market growth Does the startup have ecosystem partners for GTM strategy?
1 2 3 4
Platform providers Connectivity enablers Analytics solution providers Security solution providers
1 2
Top 20 IOT
trailblazers
4 3
Appendix
Altizon systems
Arrayent
Ayla Networks
C3 IoT
Carriots
Evrythng
Helium
Hologram
Losant
Relayr
Appendix
Network
security
Affirmed Networks
Drayson technologies
Filament
Humavox
Ingenue
Project 44
PubNub
Sigfox
Tempered Networks
Veniam
Appendix
Key issues
Integration with addressed by Root cause
enterprise data IOT analytics analysis
startups
Anodot
Concirrus
MAANA
Neura
Petasense
Sight Machine
Striim
Uptake
W-INEXT
Veros Systems
Appendix
Key issues
addressed by
IOT security
providers
Bastille
Bayshore
CyberX
Indegy
Mocana
Pwnie Express
Rubicon Labs
Securithings
SecureRF
Visual Threat
Chris Risley, CEO environment and an array of intelligent distributed search algorithm to
Key executives Betty Kayton, CFO scan the spectrum for threats
Identify devices: Using device fingerprinting based on probabilistic
Ivan OSullivan, Chief Revenue Officer
graph models of possible device characteristics, Bastille tracks
Headquarters San Francisco, California genuine/rogue devices in the spectrum
Geofence emitters: Bastille uses radio tomography imaging to
Number of employees ~45
understand the position of all emitters in the corporate airspace and
Bessemer Venture Partners machine learning algorithms for precise perimeter detection. It further
City National Bank allows setting up of localization alerts for sensitive areas
Key investors
Keel Funds
Tom Noonan Market growth
Bastilles has successfully implemented its solution and received
Investor confidence Estimated total funding of US$12 million appreciation from clients Cylance and Dana Foundation
Bastille has won various industrial awards like Red Herring 2016
Sept 2014 August 2015 Jan 2016 Awards and American Business Awards
Bastille has been featured in CRNs Top 10 Coolest Start Ups for
2016, Cyber Defense Magazines Best Wireless Solution Award, and
Angel Series A Debt Financing
was one of the finalists in RSA Conference Innovation Sandbox
US$3 million US$9 million Undisclosed amount
Contest
Apr 2006 Sep 2006 May 2008 May 2010 Aug 2012 Dec 2013 Jan 2015 Mar 2017
industrial customers to its portfolio
Jul 2015
Partnering with technology giants such as Microsoft, Intel, and Oracle it
has established a strong hold in the IOT security market
Series A Series C Venture Series E Mocana was recognized by the World Economic Forum as a 2012
US$3.5 million Undisclosed amount US$15 million US$14.7 million
Seed Series B Series D Debt financing Series F
Technology Pioneer and won the Best Solution for Manufacturing at
Undisclosed amount US$7 million Note US$25 million US$4.47 million US$11 million the IOT World Congress 2016 (jointly with Infineon Technologies)
Market growth
Investor confidence Estimated total funding of US$13.2 million
Rubicon Labs has a well established partner network comprising of Amazon
Webservices, Akamai, NXP, and Quantum Trace
Jul 2012 Oct 2014
Rubicon Labs has partnered with Beyond Semiconductor to deliver security
and identity for IOT, IIOT and data center ecosystems
Venture Series A Rubicon Labs has participated actively in Industry events like IEEE World
US$1.2 million US$12 million Forum and IOT evolution Expo and IOT Solutions World Congress
Appendix
Term Definition
AI Artificial Intelligence
API Application Programming Interface
Application Services (AS) Application Services outsourcing enables buyers to engage with a service provider for different
application-related services such as development, maintenance, and testing
AWS Amazon Web Services
BI Business Intelligence
CAD/CAM Computer Aided Design/Computer Aided Manufacturing
CxO Chief Executive officer (CEO), Chief Technology Officer (CTO), Chief Finance Officer (CFO)
COE Center of Excellence
CRM Customer Relationship Management
CX Consumer Experience
DDoS Distributed Denial of Services
DW Data Warehousing
IOT Internet of Things
IPO Initial Public Offering
ISV Independent Software Vendor
Term Definition
ITS Information Technology Services outsourcing is the transfer of ownership of some or all information
technology processes or functions to a provider. This could include administrative, delivery, or
management-related processes or functions
KPI Key Performance Indicator
M2M Machine to Machine
OT Operational Technology
PaaS Platform-as-a-Service
POC Proof of Concept
RPA Robotic Process Automation
SaaS Software-as-a-Service
SDK Software Development Kit
SDLC Software Development Life Cycle, a model to develop software applications
SMAC Social, Mobility, Analytics, and Cloud
TCV Total Contract Value is the potential revenue associated with the contract and estimated at the
commencement of the contract (e.g., sum total of revenue accrued to the provider over the entire
contract term, usually measured in millions of dollars)
UI / UX User Interface / User Experience
VC Venture Capitalist
Published Current
Digital Services PEAK Matrix Assessment and Market Trends: Is Digital the New Normal? September 2016
Internet of Things Services PEAK Matrix Assessment and Market Trends IOT: Bigger than the Hype December 2016
Customer (Dis)satisfaction Why are Enterprises Unhappy with their Service Providers January 2017
Digital Marketing Services PEAK Matrix Assessment and Profile compendium Q3 2017
Internet of Things Services PEAK Matrix Assessment and Profile compendium Q4 2017
The following documents are recommended for additional insight into the topic covered in this research. These documents either
provide additional details on the topic, or complementary content that may be of interest
1. Internet of Things Services PEAK Matrix Assessment and Market Trends IOT: Bigger than the Hype: (EGR-2016-4-R-2025);
2016. Internet of Things (IOT) is being rapidly adopted by enterprises across industries to achieve higher efficiency, enable data-driven
decision making and explore new revenue opportunities. Technology vendors and service providers play a significant role in helping
enterprises explore and invest in IOT technology. In this research, we discuss the latest IOT market trends and present the assessment
and detailed profiles of 16 IT service providers featured on the IOT services PEAK Matrix.
2. Internet of Things (IOT) in Medical Devices (EGR-2017-12-V-2112); 2014. The presence of advanced sensors in connected medical
devices enables generation of large amounts of data and information making them ripe for disruption by suite of technologies popularly
known as the Internet-of-Things (IOT). The report analyses the disruptive potential of IOT in the medical devices space and the wider
healthcare industry
For more information on this and other research published by Everest Group, please contact us:
Everest Group is a consulting and research firm focused on strategic IT, business
services, and sourcing. We are trusted advisors to senior executives of leading
enterprises, providers, and investors. Our firm helps clients improve operational
and financial performance through a hands-on process that supports them in
making well-informed decisions that deliver high-impact results and achieve
sustained value. Our insight and guidance empower clients to improve
organizational efficiency, effectiveness, agility, and responsiveness. What sets
Everest Group apart is the integration of deep sourcing knowledge, problem-
solving skills and original research. Details and in-depth content are available at
www.everestgrp.com.
Bangalore Website
india@everestgrp.com
+91-804-276-4533
www.everestgrp.com
Delhi
india@everestgrp.com
+91-124-496-1000
Social Media
London @EverestGroup
unitedkingdom@everestgrp.com @Everest Group
+44-207-129-1318
New York
info@everestgrp.com Blog Sherpas In Blue Shirts
+1-646-805-4000
Toronto www.sherpasinblueshirts.com
canada@everestgrp.com
+1-647-557-3475