“heard reprinted here sad ois conn, ofeoure, but ean abe seen se acrucal contrition toa dete at besaninar7anen Haris Business Sehoo profesor Abram Zalezik published an HBR article with the ‘deceptive mild le" Manages an Laer: re They Dilrent?"The piece used an uprar in business schools argued that the ‘eviction of erie management, withthe rgalee ‘ional dagrame andtimesndmation tls, ware mizing afte pieturthe ha filed with inspiration, sion, and The sty of ‘he fil pecrum ofan dives nd de leadership has’ been the same since “what Leaders ily Dos publsed in 0 deepens sand tends the insights of the57 article inotucng oe of ‘those brand-new ideas hat seers obvious once’ xpress ‘etd Harvard Busines Schl pce Ja Kater ero- pores that mansoement sn leadership ae siferent ot com emerary a that in x hangng wore one canna function without the ther He tea enumerate and conus the pre rmary‘aiscftne manager and he leader. is ay pint bears repeating Managers promote ably leer press or change and ony oraun ations tat embrace bath et of ‘hat conraction can thie ntutbulent tes What Leaders Really Do ‘They det make plans thy don save probes they don't even organize people het ears ely doe repareovganizations for changeana help them ope asthey struggle rough it by John P Kotter tapensuin ie oveeesenT fom abgenen, cot orm ee onstox peti Latestp ‘sot mystal and mpmenous It has doting down ng ebare or eher ec senay at i othe pomne cee fe Nee SSteadesnp neesany Dever tan ‘management oe replacement for ater, sdetip and msnagemeat ‘ems of eon bass ae Inaly complex sod vlae busines ios erpostnstny ch ‘evel their apa to eerie lade tsship succes earporsons don? eae cme along Ty ‘outeopewshasee pote and eve them so caves ‘erence deed te devi et i | EEE eeporal nee wh etc, ‘uunng end encuraset coven, feo an pore enh led cpanel rember ha strong laces th Wea mana cual wer an there The Feulchlenge Stacie srg ed ‘pang sucegmanspenen se ‘acho bao the ate, ‘Of cots hot veryone canbe gd both lene snd manag Some rope have the capa w bese scaler manages tut oot stone lenders iter hve eat eae otal ba fora arity sons, swe peat tay boomin song ‘ang Sar comps beth Ts people sn wen adel them ptr oe tea vt when ces to reping eo Die for exert es eompanies ettiyinoe th eet esse tha {yr people anne manage en ‘hey ty to develop Teanga: (ce companies unterangte a mental ference betnen aera tnd manaferen, hey cn bo 1 oom op peo ron bo ‘The Difference Between i Management and Lesderehip | Management abou pig th com | ple. pct and cers re lngeysreponetoone feos eat demlopments fhe ent I (naar te emerges poet | ‘atoms Went seod matagent, ‘aot in way tht teste the ery Dow rete ot P Rar wana soreforgancona bhai aianard ‘Buln Schoen Soon He tha har of sch boot Te Genel Mate es Free Pes) hm Leste Tato et reg 98),.ond A Fata (Change: How Laden Dir fom, Management Fe Pre 950, janageme! i about coping wi complexity. Leadership, by contrast, is about coping with change. sen, Good management bs 2 ete or na cose oy Ginensons ke te gual aad rot ‘deri ona how sop ‘Sth theta word hs bene snore competitive td mee vo Faster tesla change, seer ‘ematical competion, the cereauir Aimefmares, respi nap intensive nds, aa unable x les weft nthe ‘Sansiogdemopbies of te work foe ae mont ay cs sus eden wat was do es teu oats eter oop ‘omar hangerte noe andere ery tosare a Corps etecel io Ui now en ‘mene Nowe change vay deans ‘eden “aries 8 mpl mary asi | peste ay ean aly saree (rth god atintaton and mane Died th god edeshp consented her needs cmprtet ese ta lees Noone yerharfesouthwo ‘These ofr unesons- cop sng ie comply 2d eons wit ange shape te care at Ses of manogement and leadership. Excupmtemof ation nv ig hat bees tobe done crests pee eno people sad etree Cnstomplshan aged anathen othe Boteach accomplishes thast ‘reas in eres way, crops mage comply fet by pioming aden sein a es or ene fr the Snes ‘ete nest post ora) esa ‘fea eye for setcring te tr sand tes allocating resources Scampi tae plane By cons, tenng an ogmiemin to coseuce ange bee by ate Son = ewopng scion othe fare (en ‘hectare amet ees ‘Managenane dovelon the apaty to chee fs pi by erganiang ant Sa-ceatng aaron sau fr and wet of ob fox ecplitng pan euecees safingthe ob wh une indole commen the plano ne peopl leat ‘pass ‘or eanyng ou he plan {edewstgsiens wo monte imp reson. The eqwtlent estes Sesngphowees algae pege Ts ‘em communist new de eats eee an ese cnions ‘atundesendthe son saeco Final aaragement ence lan sccoapiiines cane nip lemobingmontarng resis eat the punt ame dea, bo feral sd inform, y means of repr IBeting, a ther tote aenng Seaton: et then pana no. ings he rr. ut Ieces, een» vison eee nooting are ins darn po ‘le moving in the right econ, spt mater asta oceans sypaing tote bur eten enageed man neds, values abd econ ‘cleerenaoston echo ess sctestllbep any esas Hyi Setting Direction Versus Planning and Buageting| Since the foto af ade so fname ten ingdbecon ene ie slkhough people often confuse thet Plannitg a manages proces vce nme ad desc to pe tte onde resis porch Seng fatter «toad tng of aan ok Tor pats elses an spec fle bases, chology a ape a ‘rere lang em ad atte we Sle way fering ths ol Mos cizasane of in hae ten ered ons cd nererhopet Ine. Bu deeopng sod mens recon et mag Ie tng ome times exatsting procs of xering ‘sof analy feat Pope hs {rule eh ison aa gia bu rood und rte ite ho eligi or doin and setae have to te balanyinneeano tc met the best are not seve bin Suse he an aos ua any oniigo ee thet, Ceminatin or tering th eas maybe new bciometines een hae Fo example, hen CEO Jan Carson seine Me ion to mate Seas avian ailines Stem (Sas) he best Sine i the ward for de fequene thing that everyone in the arin i ‘sry ct ae know Baines: ly more consinety tha eal wing o pa higher fess, 2 abe the postiiy of heh mar rs, ead) tases od onsieabie ‘South Butenan ntfs more for bureauerscy than von, ot any had evr pt thee sl os ‘ogre nd elated et pe What's craial about a vsion isnot ‘seeess of impor: eonstites sed bow eaiyitesn beta encloses ot custo eka Orth et ‘teil aune Ven aoe) tha ever been beer than 3 that oermanged an nae tons make ee entree lenges Girecicy anny toate approach step the etre Azzoncerg snd ca see we ‘done. toa cyaamic business environ neni the anapected often becomes {he nam a enter ning eatloscempany won deen en bole canebeo ssorbing an nf fond cat} tone cna, lace te pening proceso tc very evenly serves © Upsets crcamstanacomtnzeny Plamins can goon forever, caning ‘aeand steno em ar we ents "naive ye witout ever pong uy deperly nee Aree ‘Manager nent become ie ‘te planing cet cn degre ‘nto abiny plncind sane Ping works bes nt Saba ‘efx decom seen 2 com lemet to &compeeat pang owes sere rl ally chert ‘ntretionsenng actin kee, ‘roe foc wich lamin cas {Gere ately cared ele unt hinolaing seead ‘nd wba nd elvan, Aligning Pople Versus ‘Organizing and staffing, A excl testa of mode organi bas complete atone ete mae ules reed to any at fei werk, tehoony mangement ‘ems ang erate The ages Present speci challenge whew ce [iatlons atepe eo change Uae "ay india ine op a moro ther in besame destin pce) Fe tol allo one atin Toe cue who overeat in may ‘genent md speedier Ship thie of eng pele oving ‘athe tame drecion appear to ea organizational problem. What era Ue ned oda, hovea ieee ‘ze peopl bat alg ie Maneenousnive ocean systems that an implement pans a2 recieyandetcealy ar pable aly ns eases tebe ope ‘a caoes sac efpon seg sting clans, al nck Vas ued thet, ron ar lngiv hos monet coemunate Pans tothe woke, snd el Boe chery tod ween Economic neni ao nett he ‘onstucted iS acompich the pan wal set oni i be Dlemenaton. These cratnietonal Jens a uch her econ» question om fax beaut they a anes. ay terbcalengiledennp etree celiy—patng pose bene ‘rei he ach cn ofthe fe, he nese Isa be cornice lors epi for inept aa as vorthines, and the eonsteney be Finally sing east exspowe. sent na way thet emi ely oes On of the reson sme org sae ical sj apd The idea of getting people moving in the same direction appears to be an organizational problem. But what executives need to do is not organize people but align ther Aging iret. re of ‘onus chlegs hans Seg oben Alig Evatt noi ‘skin to many mer dnd an suming doe The rt popula, nino non amanaee ther oss prot eam tat ‘uoplen geen iis andes cusomers Anyone who cea epi, deen the vison and mtg x ambi nplementon i ran, Tete topetpecesocompetnons ion ofan aerate tae ae Pet diterne apie fem rp tiie thm fl ashame ey TEs ke the etrenc etn fecal quanetck empang ede ‘exbe hie team he nett tm eth Dinsiesishrmng terest, oallymwaprosetothegene noe ‘ed im the send leo th ean "Whee dered th many or afew crt ehoren sae sc ‘aesages at ot beer setae change ia markets ortecnology ‘at 59 many people in thar eae pies feleey owes They he Jeared fom expenence that stem ‘her eouesly perceive inperant ‘enacted then inte pp pat ats he) ae tule to Semester vp wi det no ne ‘wht ve dee. Reged can {abe many aifeeat forms "That agin poly? ot "We cant fod ort wean do ae joe wl ‘Aigner eps overcome ts rob dem by emoverng pele na ese of rection has been eotmuneted ‘hroughut noes lone expoyees canine act tout (bette degee af wneaiy Aone tr bebo consent wth ‘i, pene aera Frocmandig them, Second, because rye i cining at the ame cet, the probably les thar oe pero Inne i be aed when eames moon wth someone ee’ (ey L | | tALIGNING PEOPLE: | Chuck Trowbridge and Bob Crandall at Eastman Kodak “ = | | See seinecats SAS” Styne | Titwoneteatcnrente Sout ttetStements [sree ecew orien: Stace aacentany | Secticmene bermeenmecniss, | ESSE. Sree amon | Zetemrcttecnee, pelccmrceet re | RENieipcts eon” kevin | Sees raATTEN Motivating Peopie Versus Controling and Probiem Solving Since change the fneson onde sp beings osewrat isie pied tener snporearco pis he nei eames han ‘st sterton sens ens an ‘noprne pamiermovamennd ss ttc alent at spe nonng oven tat pr, sacestul meta cenarsthathgy ll Raveena ereome obec TACoINE the lose of mana smenjeontel mechani care ‘ebenatio wh the plan ace tin when dent detect na managed ater ores thi snexsthe plamang proces eats Seale qual tr theorems ces bales orgniaation at can chloe ow tgs ndacontl ro ess made sata gua ges oe ‘pond tmmeicely ein 30060 iy andar For ste of the ame sexo the cont! is etl to manegeent high meatedornmtedtekonar is Alnor een angel ocr, ‘moe as ow a pose toate {nui fee Themen thy ot be dependent onthe ental fad to ‘sin. The whee pepe a stems {nd sractaee step nora people ho bebe noma esto cob oxrne ob suet dy tr iy Teadeship dierent achieving gad uses aheye regu butt of oergr Mota and ine ‘ze poole, ot by pushing thn ‘he ig arection a cont mech is deta tiie bas an needs for ahioement, sense of be longing ecognon elem fet ingot contol oer one's i on te yt te to ene eae Sach frsting vouch us deeply abd el 3 (Good lester motte yeaa 3 ety of ays a ey waa IPA ERT TEA Motivation and inspiration energize people, not by pushing them in the righé direction but by satisfying basic human needs. ertatavets the aleve a enc they ae adeening The es ‘he nok paren tot ine ls Leders ezll vce ee Die in destng ow wah he Eiztons vison (rte pa ose ‘lata parental) Tis _Svespeope ans onl Anather imporane mecational eons to pporcemployee reais Vishob rong ttn otc apdnlennéctingteebybelpng peo ple ow protesonall nd eran {heb safes. Final sod des recngniee and reward ieee oni toto ge peope ese of ca Distinentb ao maketh ide {he Belong to an errno tet ‘azesatountbem When allthis one, {he work ti becomes nicely ots “Te mie har change anaes the bases envionment the more that eaaes etme pepe rove laerhp aswel be hp od ten repo eacey serot the ene ersnizaion, th een ccenns multiple leadership Toler euphotic Ti ht vaste, bees oping wh thang in any comple bane Dan nes om + lade of people. Nowing ar wth (OF course, Jeaernp fom many soures dee net aeceanly cms “Tosheconraryteanenly contin Fr Inui lesdraip oe to wok fo Rte peoples arnt mist be tae Fal coorenaed by recast Alerter those cooriating ta ‘eal managements ‘Sung etwert of normal wl Yoni tend oe compan henner coorine lesdeship sce in uch te sme ay the tral race cornet manager ates Tey re ‘stv informa aerate can Gea eh he ares demas for eorinton ‘scat wath nomtine cs tel change Therma of cm ‘ton ann ad eh allow fr peng pre ammodition ad adaption, When Confes ae anon ae thse se reisonsige bel sae te cote ekspemertimgoran, ths pene ale a eames can po ‘ce ven that re Inked td Coe lesa otrenate and compe ‘All his request el re emmunsestion tn eed cot ‘ste manages bo te fr malachite pets "eral les fame so est. ‘nal orpertos But to often thse etn a ete 09 wea some People srewellenected et nse eeor hey ari faamete d= eng soup and ne R&D tr nor ‘crs the to epee Soh ents 2o nce apt ma eas ‘hip tunes wel In fat eerste ‘nga ewe eer ie do ntent eating te hast eto comet escent Creating 2 Cutwe of Leadership Des th inceaingimpetace of bedesiprotasmes rch Debaters of ma pope sual ee tounderninete celapet of he tries need fr latory ‘onsite demerit hyfiosonhedegeenees raat ena andeimarne ssa ne congonys ae. (ror Pesala feet mowing sank {ated anatase Pepe eid fc ns mre Exe etd on ena nd toll ape prin etary Ast eur oii rng ion ie Te ten toner on eset ange ed vaca fusing gosto range ist “in spi ruts in On sweety. In November hey established eRe (Comsto manne ties tran oe i Tapert toms and are una ‘Sy dbo tee tam “shone eee seagate hea MOTIVATING PEOPLE: Richard Nicolosi at Procter & Gamble in oeembe, Nes ey sie Preece magma tae Feary Heed monet te eon wet ffeyeams ut ea nba ies ae uses an menor Je andthe Case eames eres sense ae ‘Runa evel ian pope r= asneronne fe arg rrbes 20 ‘ihorecae fom epiceafog ith m a wath omer tirade Fetsy eds team ata ste ane oes essen issn fod ot fx mons etn rsascon te ui 3- tae rth era rode 0% eens inane ed ent erry inespigct98,2 0 (ine tnore nem ein erponere (Jevemcones cusped sce: ea fence hy tank ye sdf arenes tte per es vesn arenexual inporant i manasag th ffs rg eae cee shure = munber of ese expreres at he mor epi and ce oparente dung wens fake ari antler fom et ‘amphsand us Sac eemin or ‘sven developing a wide ange of lenders dela peapecie Tee opportune lo teak pone ane thing abou ot he tly a eriip and Ws posal for proce ‘ane att in thes carer, smebine sunly importante spent hast 4 wth tomdening. People wbo po tide eSectve leader tn hora ots awash chance bef they feta thos jt to gr beyond oe tow bie a characters eet manage carers Ti i al the Promotor unly toed ob Sienments Somemes cherries ig. especial ee ase outs, Weve tec, the each Df knowege developed in th way Seems to be help al eects of Iaserhi Socs tie neta eee Sonsiptsoten seq oh Sie and outed the company Whee rough people get opportunites the latent th ab ale bp crete the stone iermal net ones eee oppor ai ea ‘Corportians tat doa beech sig bof seelpgteaer pan emphasis on resting calengie op Pernt att youn en sna wanes deepen isthe Ye. by detaon pubes ‘ponublyberinznoniiten st Jobs comer eves fotson& fcc Jb, Hewendsckn, cen Beare nay xs walk compan fal See cto same companies ako te ae cecal one ee ‘neal management aaa Sometnes he baneescerlop tka chal peri: bp ‘mesitg pow tough pen odes Well-led businesses tend to recogni wet thy med to dey timer tat dove at pat f fama scesonolang ork etna ‘elopnen eee ofta tte be sxe tobe an elie cen ste deepens ears teeth candidate's ests eand reward people who successfully develop leaders, or sos Ov he yas 3 a pos tha eat 2 fr win teste sea That eee fer mutes of oppo ott fn seth young pele vith ene Shipp Suen pases can, at by a> ‘shes prepare peop fo ia at ‘neue lace jobe But de ‘Sapngpepletrinpransadehe Podtonrequze roe mit once [tor encter oe Oe ¢ ng Fesod ene That worepia nee feeurosptpeplevn gratia Deol enim the caret an to Ie wha il beac sty ‘Asner ating mage stu this process The methods nace srthen pester ao has needs of those people are. Executives in these aeons, ted buses tend to secgle and ren pple ho sassy develo ads Tei ‘ey done pata aera compe ‘stimor tonal ey en itesoaiieute mess ck che neh econ Buttes ‘orn cen aout promo, ely othe met sr ll {hat sero ake» i ieee ature ines en people wo Sy somehow ways Soxnstnpesbelpceseseperte cue were people ale ste ea ft and soe to cee fe eedmae ple rome rs ‘nt mp xgare stone hat en tour wet ede alo ee ‘role deminp he xs ht ‘retested nesting Sleacerhip-omeed it te nme acot xe, ° Tofutberepoe h topi o is cch, gto mmtbreepepieporing Further ARTICLES erommucsina netbarin “The Ways hie Exceed? see mareyoet pore hates Maka and Sy Wesel . ae a cmoantne! aad Banas een, atone 998 iteraiten ear sist ef sient ning fom ato wath th Sow atoning st Cer i iapertane tbe sss woe Testo eat a aarey ang wolurrnet th acetves rad the wold end. Saigo antes “* earappoch ny ous foech witha sing 2 SMES PSD ecearat) or 8750 Seeman ov chene thou apoates ms) vary lek Se anata nan rgaczason: eon eng ae, “Thangs Fe an ae Produc No ene Trot Mer wet Me ote set debunk myo ees a anager wack eve ieee eso ee alles be tes Tse nese ric lef a gps elaine ating ot regions moses Loe # Na ie anang conf eabhng incense se : Seat toaton maling dein: with He tangs norton, nuoeke "a hese a ero, Pu CBI si ‘Titemor cores oer equed {lsd poons eating crane yormetoner Proc ND 4 rans rgdmny sot coping th change, ibook ees wb se eat Ker ene eT clro 0 chang a gers an lg res for orem ter ee Han rag ihearstermancy ceasing» peter ef WEES) A it oaten delaying awson 8 ste conomsi See ee pomerng erst accent sorter wi conse {ee cane of soaring een tore chan anc insunaing ne ‘ppreatbasiate fatre ee Se