1. - CERTIFICATE
2. - CERTIFICATE
3. - ACKNOWLEDGEMENT
4. 1 INTRODUCTION
6. 3 METHODOLOGY
7. 4 DATA COLLECTION
8. 5 DATA ANALYSIS
9. 6 FINDINGS
10. 7 RECOMMENDATIONS
11. 8 CONCLUSION
12. - QUESTIONNAIRS
13. - BIBLIOGRAPHY
INTRODUCTION
Butter has a very important role in the Indian break fast. Butter is consumed in
India since the time of lord Krishna. Butter increases the flavor of break fast.
When you are at the table of breakfast you need more flavors in breakfast and
butter execute this constraint?
Amul butter processed using advanced dairy technology its formulation ensure
easy spreadibility even at low temperature.
The brand name "Amul," from the Sanskrit "Amoolya," (meaning precious)
was suggested by a quality control expert in Anand formed in 1946, is a dairy
cooperative in India. It is a brand name managed by an apex cooperative
organization, Gujarat Co-operative Milk Marketing Federation Ltd.
(GCMMF).
COMPANY PROFILE
Parent group:
The highest milk producer in the entire globe India boasts of that status.
India is otherwise known as the Oyster of the global dairy industry,
with opportunities galore to the entrepreneurs globally. Anyone might
want to capitalize on the largest and fastest growing milk and milk
products' market. The dairy industry in India has been witnessing rapid
growth. The liberalized economy provides more opportunities for
MNCs and foreign investors to release the full potential of this industry .
Gujarat Co-operative Milk Marketing Federation Ltd. (GCMMF), which today
is jointly owned by some 2.8 million milk producers in Gujarat, India.
It is one of the best examples of co-operative achievement in the developing
economy."Anyone who has seen ... the dairy cooperatives in the state of
Gujarat, especially the highly successful one known as AMUL, will naturally
wonder what combination of influences and incentives is needed to multiply
such a model a thousand times over in developing regions everywhere. Amul
has spurred the White Revolution of India, which has made India the largest
producer of milk and milk products in the world. It is also the world's biggest
vegetarian cheese brand.
Plant location:
AMUL is based in Anand, Gujarat and has been an example of a co-
operative organization's success in the long term.
The main zonal offices of Amul are situated in:
AHMEDABAD; CALCUTTA; MUMBAI; CHENNAI and NEW DELHI.
On the other hand the sales offices situated at these places:
ASANSOL; AGARTALA; BANGALORE; COIMBATORE; DIMAPUR; COCHIN;
DHARWAD; BOISAR; CUTTACK; GORAKHPUR; GUWAHAT &GHAZIABAD
The Amul Dairy Cooperative, which had been around since 1946, was
integrated into this system, helping transform India into one of the worlds
largest milk producing countries. Dr. Varghese Kurien, who founded Amul,
has been profiled on Ashokas changemakers website. Here is what they
have to say about his organization:
Amul Dairy has organized over 10,000 village cooperatives, designed and
implemented multiple interventions along the value chain. Together these
cooperatives bring more than 10 million liters of milk to market daily,
which makes them the leading player in the Indian milk industry. For many
of India's rural poor, daily milk sales from the few cows they own is an
essential part of their income. Yet the entire process from taking the milk to
a market to selling it and collecting payments is fraught with inefficiency
and unfairness. Amul Dairy has transformed the process for millions of
small farmers by using an automatic, computerized collection system which
reduces the time for weighing, quality testing and payment processing from
a few hours with payment days later, to five minutes and immediate
payment. Each day, milk is collected no more than 10 miles from the
farmer, with this nationwide, decentralized, collection process. Amul
developed a computerized quality testing machine, which makes the
process transparent and fair to the farmer, and buys exclusively from
womena decision which has increased the status of the women, while
developing a positive brand image for India's largest food products business
PROLIFERATION AND EXTENSION OF FOOD BRANDS
Food items are primarily processed to extend its shelf life and to preserve
its nutritional value. The secondary purpose of processing of food is to
deliver convenience, taste and appeal to the target consumers. Depending
upon what consumer segments we are targeting the processing methods,
type of food and its taste and packaging and total presentation varies
widely. In a country like India where local taste preferences differ from
region to region it poses a much bigger problem to produce food products
which can have a much larger acceptance and hence a bigger market
potential. But there are some food categories and types for which there is a
universal acceptance and hitherto Indian processed food industry only were
processing those generic categories of foods for all India market. Even new
entrants in the processed food industry were only adding brands in the
traditional sectors. We have witnessed this phenomenon before
liberalization in different categories. And as a result, mortality rate of
processed food brands were quite high. For example, when Amul came into
the market with their Amul Butter -Polsons butter disappeared from the
scene. And the successful brand went on extending it to other categories.
Having tasted success, Amul brand has been extended across a range of
items.
PRODUCT RANGS
Bread spreads:
Amul Butter
Amul Lite Low Fat Bread spread
Amul Cooking Butter
Cheese Range:
Milk Powders:
Fresh Milk:
Curd Products:
Brown Beverage:
Milk Drink:
Health Beverage:
1. Amul has a relatively good distribution network, but still company is not able
to fulfill the demand of outlet in the peak season when demand is very high.
Here company should consider on the supply of product in the peak
season.
2. Supply should be regular to all the outlets including those that lie in the
pocket Roads and not just in the outlets which lie on the easily accessible
routes.
3. Since the penetration of Amul products in eateries is the worst among all the
channels, the company ought to adopt strategy like supplying free menu
cards, which has the company logo printed on them; this will not only
increase the penetration of the product in the outlets, but also improve the
market sales.
4. The company should also ask its distributors to supply its products on a bill
to bill based credit system with at least all the reliable retailers, so that the
product penetration in the outlets increases in terms of percentage of units
stocked at a time in the outlet, this would also look appealing to the customer
who would instead like to pick up the product at first glance.
5. Credit is the 2nd biggest factor that influences the penetration of the
product into the retail outlet. So company should give the credit to all
outlets.
6. Given the fact that margin offered to the retailer is not similar in the case
of the Competitors product. For this fact, the company should give good
margin to the Retailers than the competitors.
7. Due to the lack of awareness of milk product in Cochin, the company
should be advertised of the product by print and electronic media especially
in local channel and newspapers
8. Discount is also an important factor of stocking decision for retailers. So,
company should give discount to all retailers for influencing the stocking.
9. Company should also give the replacement offer to those outlets which is
running with small business.
10. Only fresh product should be supply in the outlet. The main cause of the
supply of fresh product is that customer always wants fresh product. They
dont want to take 3 or 4 days old product.
PRODUCT FEATURES & CONSUMER
Product and its feature are one of those marketing tools that the firm uses to
pursue its marketing objective in the target market.
MC CARTHEY classified such marketing tools into four broad groups that he
called the four Ps of marketing.
Product
Price
Place
Promotion
Today India is the most potential market, with population of above 1000
million people.
The capture the Indian butter market, the butter companies most know
the brand image and brand loyalty between the consumer and the consumer
perception about different brand of butter.
The company must know its potential in the market i.e. market share of
the companies Product.
To find the answer of the problem research topic was concerned with
the market potential of Amul butter in Ghaziabad.
RESEARCH OBJECTIVE
To find out major competitors of Amul butter.
To find out the market share enjoyed by each.
To measure the satisfaction of customers dealing Amul butter.
To find out the brand image of Amul butter.
To study about consumer satisfaction with Amul butter.
To study of project is auditing the butter market
SCOPE
Record feedback from the market and recommended future plan for the
operation.
Through the survey, it is trying to know, what is the basic difference between
our company and other fast moving Consumer goods Companys product in
quality, price, packaging etc. through the survey, it would be able to ascertain
the weak point of salesman, distributors and other product related in this way
may would be able to create effective training package or can give some
instructions to make them more effective.
METODOLOGY
1: RESEARCH DESIGN USED:
Research is an art of scientific, investigation and systematic research for
pertinent information on a specific .I have used descriptive type of research.
Descriptive research designing can be used to study: consumer profiles,
market potential studies, product usage, attitude surveys, sales analysis, media
research and price surveys etc.]
3: DATA SOURCE:
Primary data: The objectives of primary data are formulated on the basis of
research objectives. Primary data has been collected personally from various
consumers as well as retailers.
Secondary data: I collected data from magazines, newspaper and different
websites.
4: RESEARCH INSTRUMENT:
frequently used in collecting field data especially where the survey method is
employed. It contains questions and blank tables, which are to be filled by the
5: TYPE OF QUESTIONNAIRE:
6: TYPE OF QUESTIONS:
Multiple choice
Dichotomous
Close-ended
Ranking item questions
communication with the respondents. The interviewer gets in touch with the
relative judgments against other similar objects. The respondents under this
method directly compare two or more objects and make choice among them. I
have used method of rank order, under this method of comparative scaling, the
respondents are asked to rank their choices. This method is easier and faster
A sampling plan is a definite plan determined before any data are actually
collected for obtaining a sample from given population.
(A)Sample Size-50(The standard sample size had chosen by me.)
(B)Sampling Technique-I have used Probability sampling for my research
report. Under this sampling design every item of the universe has equal
chance of inclusion in as ample.
(C)Place of the Study- Ghaziabad., Meerut
(D)Survey Period- NOV-DEC, 2008
SAMPLING METHOD
Sample is a part of universe that is being studied and which generally reflects
most of the traits that universe had.
Method of Sampling:
Processing & Analysis the collected data: - once the field survey is over and
questionnaire have been received, the next task is to aggregate the data in a
meaningful manner. A number of tables are prepared to bring out the main
characteristics of the data. The researcher should have a well thought out
framework for processing and analyzing data, and this should be done prior to
the collection. it includes the following activities
(i) Editing: the first task in data processing is the editing. Editing is the
process of examining errors and omissions in the collected data and making
necessary corrections in the same.
(iv)Analysis: after the all three above steps, the most important step is
analysis of the data. Under this step, they can use the various tools of the
analysis such as Central Tendency, Dispersion, Correlation co-efficient,
Regression Analysis, Test of Hypothesis etc.
BRAND PREFER BY CUSTOMER
BRAND PREFERANCE %
AMUL 59
MOTHER DAIRY 21
NESTLE 12
BRITANNIA 8
BRITANNI
A
NESTLE 8%
12%
MOTHER AMUL
DAIRY 59%
21%
500gm
30%
500gm
100gm
100gm
70%
MONSOON
20% MONSOON
SUMMER
WINTER
WINTER
50%
SUMMER
30%
PURCHASE OF BUTTERS FREQUENCE
BRAND AWARENESS
BRAND AWARE % UNAWARE
%
AMUL 100 0
MOTHER 26 74
DAIRY
NESTLE 37 63
BRITANNIA 40 60
120% 100%
100% 74%
80% 63% 60%
60% 37% 40% awear
40% 26% not awear
20% 0%
0%
amul mother nestle britannia
dairy
100gm : 70%
500gm : 30%
MEDIA INFLUENCE
10% 11%
20% print
outdoor
audio / visual
transit
59%
SOWT ANALYSIS
STRENGTH
Brand loyalty
Standardized product
WEAKNESS
OPPORTUNITIES
If Amul bring product for higher income group. The demand for its
product may in that area.
THREAT
There are fours brand of butter in the market but other leading
companies are also thinking to approach in this segment.
3. A large sample could not be taken and systematic probability was not
4. During the course of survey some unavoidable error are faced such as no
5. The findings are totally based on respondents prediction and hence can
aware about their butter and try to place the product on each and every
3. Company should keep MRP slightly lower than amul and provide better
or pens /spoon free offer or some other innovative viable for attracting
them.
1. The brand awareness for Amul butter is more. It is excellent for the company.
3. Quality, date of manufacturing, price brand image is the major factor considered
5. Retailer is interested for quality or customer oriented product rather then having
7. The percentage of salt in Amul butter is less then Britannia which is enviable by
consumer.
8. Right now Amul is the market leader & Britannia acquires the second position
NAME: ---------------------------------------------------------
AGE: --------------------------------------------------------------
GENDER: --------------------------------------------------
INCOME: -----------------------------------------------------
ADDRESS: -------------------------------------------------
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TELEPHONE NO. (IF ANY)
Yes or No
4: do you think that if the company introduces small pack it would be helpful to
improve the sales?
Yes or No
(E) Taste
6: which type of media influence you?
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8: In which season consumption of butter are more?
(A) monsoon
(B) Summer
(C) Winter
(A) Daily
(D) Weekly
10: Are you aware butter available in the market?
Amul
Mother dairy
Nestle
Govardhan
SCHEDULE FOR RETAILERS
Address: _____________________________________
Type of Outlet:
Type of Code
o/let
Grocery A
Eatery B
Convenience C
1: Deal in butter?
YES NO
2. Mother dairy
3. Britannia
4. Nestle
5. Other
C: If no?
Reason for non availability
Amul
Mother dairy
Britannia
Nestle
Amul
Mother dairy
Britannia
Nestle
REFERENCE BOOK:
Magazine
Business world
India today
WEB SITE:
www.amul.com
www.businesstoday.com
www.britannia.com