This training manual contains all of the theory / knowledge that you need to
learn before your practical training begins. The information in this manual
should be studied after you have viewed all of our training videos and
completed the on-line quiz
Course overview:
Australian Forklift Training (AFT) offers x3 training course durations for you
to select from. The names of these courses are:
Advanced course
Standard course
Premium course
Your trainer will highlight the course you have been booked into and
explain the initial duration. This is the original planned duration only. The
training course is only completed when you have achieved all x3 training
milestones
Milestone 1: Score 100% in the on-line theory quiz & learn all
theory information
Important: You must be aware that all of the theory information of this
course is taught to you via a series of training videos and this training
manual. You must learn this information in your own time prior to the face
to face practical training
Competent / Pass
You will receive an interim licence and given the paperwork to apply for
your full licence at Australia Post. This must be lodged within 60 days
You must supply 100 points of identification and a training record (logbook)
to the accredited licence assessor before the re-assessment can start
Language, Literacy and Numeracy (LLN) assistance
If you feel that this course is too difficult for you to complete please let us
know prior to your first face to face practical training begins. If you do not
cancel your training day with at least 24 hour notice no refund for the
course fees will be given
Counseling Services:
Or contact our head office for further references in your local area
Photo ID
Current residential address
Date of birth
Signature
Primary Documents Australian birth certificate/ card issued by the Registrar of Births Deaths and 70
Marriages
1. ONLY use ONE
Passport- Australian or international (current or expired within the last two 70
primary Document
years, but not cancelled)
3. Documents must contain the Current Australian issued NCOC photo licence (post 2006) or high risk work 40
participants full name, NOT initials.
licence
4. Correctional Facility: For inmates of
a correctional centre an Current state/territory proof of age or photo card (eg a NSW RTA issued 40
arrangement exists between photo card)
WorkCover and the Department of
Corrective Services to accept two
additional forms of EOI as listed Australian defence or Police photo ID card 40
below. This additional EOI applies
to Correctional Centre inmates who
Department of Veterans Affairs card 25
are being trained in a correctional
facility under this arrangement
ONLY. Current Centrelink card 25
Telephone account 25
No. You must supply I.D that contains your photo, your current address,
your date of birth and your signature.
No. All documents must be current, in date or the most recent of their type.
Passports are the only exception to this rule they are allowed to be expired
by up to two (2) years.
No. Only NSW residents can apply in NSW. If you are only here for a short
period of time you cannot obtain your forklift license until you return to your
home state.
If you want to use more than one credit card, savings account card or bank
statement, they must be from different banks. You can only use two (2) in
total.
No. It must have your full name not just an initial, eg. J.Blow. The only
exception is a rates notice.
Yes. An applicant can make up the 100 points from the secondary list.
Within the documents produces, however, the combination of documents
used MUST show an example of your date or birth, current residential
address, contain a photograph of yourself and a sample of your signature.
You need to provide evidence of your identity in your new name to the
value of 100 points. You cannot use any documents that use a different
name.
The NSW photo card is a voluntary card for people who do not hold a
current NSW drivers license, or other form of photo identification, to help
them identify themselves. Other RMS-issued cards, such as traffic
controllers or shooter licenses, are not acceptable.
To find out the RMS requirements, costs and how to apply for a NSW photo
card please contact the RMS.
NOTE: We are not allowed to show you the licence assessment questions before
you sit the exam. The 84 questions on the following pages cover the same
information as the assessment questions only re-worded slightly different. If you
can answer all 84 questions you should be able to answer the licence assessment
questions.
1. You have a high risk work licence (forklift truck licence). What are your legal
responsibilities whilst operating a forklift truck in the workplace?
You must work in a way that is safe. You must not risk the health and
safety of yourself or others
2. You can be penalised for not doing high risk work safely. What might the
punishment from the work health and safety regulator be? Name two (2)
3. You have passed your high risk work licence test. You must now apply for a
photo high risk work licence at an Australia Post Office. How many days do
you have to put this application in?
- 60 days
4. Your high risk work licence is valid for 5 years. If you let it expire by longer
than 12 months what will happen?
5. If you do not have a high risk work licence when can you operate a forklift
truck?
- When you begin a high risk work course you can operate under the
supervision of a licensed person
6. What evidence could you provide to your employer to show them that you can
carry out work that requires a high risk work licence?
- A licence card
- A training record (logbook)
7. Who might you talk to about site hazards before you start the job? Name
three (3)
- Supervisor
- Workmate
- Safety officer
- Site engineer
- Manager
10. What type of forklift truck would be the best to use in an area with restricted
air flow?
11. Why should you charge a battery in an area with good air flow?
Batteries give off gasses which can explode. Good air flow helps to
remove the gasses
12. You need to refuel the forklift truck. The forklift truck uses diesel or petrol.
What is the risk if you leave the engine running while your refuel?
13. You need to plan for possible hazards before you use a forklift truck. The
hazards could be inside or outside. Name seven (7) hazards you might have to
plan for?
14. The hierarchy of hazard control is a list of controls that you can use to
eliminate or lower the danger from a hazard in the workplace. What are the six
(6) levels in the hierarchy from the first choice to the last?
Note: In the assessment you will only need to write the underlined part of the answer.
However, you should have a good understanding of what each steps means
You need to check the path for hazards. And plan how you will control
these hazards
16. When is the best time to choose and check your PPE and other safety
equipment?
17. When you about to lift a load that you have not previously lifted. What are five
(5) things that you must plan for (other than site hazards) before you begin?
18. You are using a forklift truck near electric lines. Working near electric lines is
very dangerous and can kill you. What are the minimum safe distance rules
you must follow?
- 3m up to 132,000 volts
- 6m up to 330,000 volts
- 8m above 330,000 volts
In the assessment you will only be required to write the metres from each of the
voltages. The voltages will be given to you
19. Who could you talk to if you needed to find out the voltage of overhead
electric lines?
- You might be able to get permission from the electricity supply authority
- The electric lines will need to be covered by insulation
- A safety observer should be used if working inside these distances, if the
safety observers have been adequately trained
21. Tiger tails are black and yellow pipes that hang off electric lines. What are they
for?
Tiger tails are a visual system to warn that electric lines are there
22. Name three (3) ways you can communicate and give information to other
workmates on a site?
- Signs
- Written Instructions
- Speaking to people
23. Why should you look over your forklift truck and do a pre-start check before
using it?
24. You have a new load to pick up. You cant read the data plate. Can you lift the
load?
No
25. What should you do if the data plate is missing or you cannot read it?
- Data plate
- Seat, seatbelt if fitted
- Overhead guard
- Mirrors
- Tyre condition
- Mast assembly
- Lift and tilt system (hydraulic lines & hose pulleys)
- Load backrest
- Fork arms & locking pins
- Warning decals
- All fluids
- Battery, connections, security & cables
27. You have found a problem with your forklift truck. What should you do?
28. When checking the tyre condition on a forklift truck. What are four (4) things
you need to check for?
29. You need to do a start-up check on the forklift truck to see if it is safe and
working properly. What are three (3) things you should check after you have
started the forklift truck?
- Check gauges
- Check lights, including reverse light
- Check operation of all warning devices/horn
- Check braking system whilst moving, including hand break
- Check steering system whilst moving
- Check mast and tilt controls (to full extent of their movements)
30. You are using the forklift truck and hear strange noises. What do you do?
32. A forklift truck has safety guards to keep the operator safe. What safety
guards do they have? Name two (2).
- Overhead guard
- Load backrest
- Foot guard
33. Why do all tyres need to have the right air pressure?
A flat tyre can make the forklift truck unstable and it could tip over
34. Are you allowed to fix a mechanical problem on the forklift truck?
Only if your employer allows you to and if you know how to fix the problem
35. You have to move a load of 44 bags of flour on a pallet. Each bag weighs
25kgs. The pallet weighs 35kgs. What is the total weight of the load? Show
how you worked it out?
44 x 25kg = 1100kg
Weight of pallet = 35kg
Total weight of load = 1100 + 35 = 1135kg
Total weight = 4 x 6 x 25 + 15
Total weight = 615kg
Note: A calculator can be used to answer this question but you must show how
you worked it out
Answer = A
40. What does the rated lifting capacity of a forklift truck mean?
No. The load centre distance is longer than the maximum allowed
42. Can a load weighing more than 1575kg be safely raised by the forklift truck
above?
43. You have to lift a load. You must tilt the mast forward. What is the rated lifting
capacity with the mast tilted forwards?
900kg
44. You have to lift a load. You can use the mast vertically. What is the rated
lifting capacity if the mast can remain vertical?
1575kg
45. When should you set up your hazard control measures to reduce the risk from
site hazards?
46. How can you warn and direct pedestrians or workmates on a worksite? Name
two (2) ways.
47. How can you warn and direct vehicles (cars, bikes, truck and mobile plant) on
a worksite? Name two (2) ways.
48. You are using a forklift truck in a dark place. What do you need to have?
49. A forklift truck steers with the rear wheels. This causes rear end swing. Why
must you be careful of rear end swing?
52. You are operating a forklift truck in a wet and slippery area. What two (2)
actions can you take to be safe?
- Go slow
- Be careful
- Try not to operate up or down ramps
53. You need to move a load up or down a ramp. Which direction should the
forklift truck be moving?
- When you move up the ramp the forklift truck must be going forward
- When you move down the ramp the forklift truck must be going in
reverse
54. It is unsafe to turn a loaded forklift truck when it is on a ramp or slope. Name
two (2) reasons why?
55. Are you allowed to put more counterweights on a forklift truck without
checking with the manufacturer?
No
56. Are you allowed to raise or lower a load above people? Explain your answer.
No, because it is very dangerous. The load might fall on someone and kill
them
57. Some of your workmates want to ride on the forklift truck. Is this ok?
No. It is unsafe. To carry a passenger the forklift truck must be fitted with a
passenger seat and seat belt
The seat belt will keep you in the seat. If the forklift truck tips over it will
hold you in
59. Why is it not safe to drive a forklift truck with the load raised in the air?
Because it makes the forklift truck unstable and it could tip over
60. Why does the side-shift attachment need to be in the middle when carrying a
load?
61. You have to move a load on the forklift truck. You cant see where to go. How
can you move the load safely?
62. When you are moving the forklift truck, what is a safe height for the load?
63. Carrying a load on only one fork arm can be dangerous. Name two (2) reasons
why?
65. You are about to move a pallet. The pallet doesnt look like it is loaded safely.
What should you do before moving the pallet?
66. There is a gap between the loading dock and the truck. What do you need to
do?
You need to use bridge plates or secured dock plates to cover the gap
It is the distance measured from the vertical face of the fork arms to the
loads centre of gravity
68. If the load centre distance gets longer, what will happen to the forklift trucks
rated lifting capacity?
69. If the load is not pushed up right against the vertical face of the forks, what
might happen?
The weight that the forklift truck can lift is reduced and it may make the
forklift unstable
70. Most of the time a forklift truck is safe and steady. What are five (5) things that
can make a forklift truck tip over sideways?
71. Most of the time a forklift truck is safe and steady. What are five (5) things that
can make a forklift truck tip over forwards or backwards?
73. Does all if the weight behind the point of balance work as a counterweight?
Yes
74. Why should you keep checking your load while you are moving?
To make sure people are safe and to make sure the load is still stable
75. There is an evacuation emergency. Who do you need to tell? Name three (3)
people.
77. What do you do if the forklift truck starts to tip sideways and you think it might
roll over?
78. What should you do if your forklift truck hits electric lines? List the five (5)
steps.
79. There has been an accident on your work site. Which vehicles have the right
way in an emergency?
You must give way to all emergency vehicles, such as ambulances, police
and fire fighting trucks
80. You are looking for a place to park the forklift truck. Where are three (3)
places you should not block when you park?
81. Where are normal procedures (things you have to do) when you park a forklift
truck?
82. What must you do when you park on a slope or a ramp (inclined surface)?
83. Why do you need to take out the ignition key when leaving the forklift truck
unattended? (by itself)
84. Name two (2) types of forklift trucks that can be operated when you hold an
(LF class) forklift licence?
We recommend viewing all of our training videos and then completing the on-line
multiple choice quiz.
We then recommend that you read through all of the questions and answers in
this booklet a number of times. When you believe that you know the answers an
effective way of assessing your learning progress is to have another person
verbally quiz you on the questions, If this is not possible you could simply cover
the answers with a piece of paper and test yourself on each question.
You should record which questions you cannot answer for further study. We have
found that people who do this learn the information more quickly.
Performance exercise
1. Site hazards and control measures
Q. You will be required to name at least x8 potential site hazards?
Q. You will be asked to name specific hazard control measures that you could
use for the site hazards.
A. May include:
- Data plate
- Seat: condition of seat and seat attachments secured
- Safety devices (seat belts)
- Overheard guard: condition and security
- Mirrors adjusted and clean
- Tyre condition, wheel nuts and pressure
- Mast assembly
- Lift and tilt systems
- Hydraulic lines
- Hoes pulleys
- Load backrest: condition and security
- Condition of fork arms or attachments
- Pins or other locking devices checked for security
- Underneath machine for any fluid leaks
- Controls
- Warning decals
- Compliance plate for gas installation (where fitted)
- Security of LPG gas cylinder, cylinder date and condition of system (
where applicable)
- Air filter indicator if Diesel
- Brake fluid
- Hydraulic oil
- Battery: water, connections and security
- Engine oil
- Coolant
- Transmission oil
- Power steering fluid
- Battery retaining plates, connector and cable
Q. You must be able to determine the maximum rated lifting capacity with the
mast at the vertical position?
Q. You must be able to determine the maximum rated lifting capacity with the
mast in the forward tilt position?
4. Operating exercise
You will be required to complete an operating exercise consisting of picking up
and placing loads of at least 250kg at three heights up to at least 75% of the total
lifting height? You will be required to negotiate an obstacle course in a forward
and a reverse direction whilst complying with all of the below safe operating
procedures?