Minutes Taken

to Compete Requests Monday Requests Tuesday Requests Wednesday Requests

Type of Request Task Monday total Tuesday total Wednesday total Thursday
Endoscopy 30 2 60 4 120 5 150 6
Colonscopy 45 4 180 5 225 6 270 7
New Consultation 30 2 60 7 210 5 150 3
Follow Up Consultation 20 1 20 3 60 5 100 6
CT Head 20 7 140 2 40 4 80 1
MRI Knee 20 4 80 3 60 4 80 4
Total 20 540 24 715 29 830 27

This is an example template of how to calculate demand. Before carrying out this task, the time taken to complete each task must be calculated
The total number of requests must be entered into the columns highlighted yellow
The totals are calculated by multiplying the minutes taken to complete the task by the total number of requests
 Thursday Requests Total Total Demand Total Demand
total Friday Friday total Requests (Minutes) (Hours)
180 1 30 18 540 9.0
315 8 360 30 1350 22.5
90 2 60 19 570 9.5
120 4 80 19 380 6.3
20 5 100 19 380 6.3
80 9 180 24 480 8.0
805 29 810 129 3700 61.7

ach task must be calculated

 Mins available Mins available Mins available Mins available Mins available
Name of Operator (Monday) (Tuesday) (Wednesday) (Thursday) (Friday)
A 240 0 180 0 0
B 0 240 240 0 60
C 180 0 300 0 0
D 0 300 0 300 320
E 240 0 0 420 0
Daily Capacity 660 540 720 720 380

This template is an example of how to calculate capacity. For each of the operators/ consultants, the number of minutes they are available should be entered
 Mins available Mins available
(Saturday) (Sunday) Total
60 0 480
120 0 600
0 240 720
180 0 780
0 300 960
360 540 3540

of minutes they are available should be entered, in the columns coloured yellow.
 Minutes Minutes
taken to taken to
Type of Number compete clear
request waiting task backlog
CT Head 3 20 60
MRI Knee 15 20 300
Endoscopy 4 30 120
Total Backlog 480

This template calculates the backlog. In the yellow column enter the number waiting. In the green column enter the number of minutes to complete the task.
e number of minutes to complete the task.
Patient Type of request Day Minutes to complete task Sum of Minutes to complete task Day
1 Endoscopy Friday 30 Type of request Monday
2 Colonoscopy Friday 45 Colonoscopy 160
3 CT Friday 20 CT 150
4 MRI Friday 30 Endoscopy 140
5 Endoscopy Friday 30 MRI 90
6 Colonoscopy Friday 45 Grand Total 540
7 CT Friday 20
8 MRI Friday 30
9 Endoscopy Friday 30 This example shows how activity can be recorded.
13 Endoscopy Monday 25 Each patient, the type of request and the minutes to complete the t
14 Colonoscopy Monday 40 In the pivot table above can be right clicked with the mouse and re
15 CT Monday 60
16 MRI Monday 30
17 Endoscopy Monday 45
18 Colonoscopy Monday 40
19 CT Monday 20
20 MRI Monday 30
21 Endoscopy Monday 45
22 Colonoscopy Monday 40
23 CT Monday 30
24 MRI Monday 30
25 Endoscopy Monday 25
26 Colonoscopy Monday 40
27 CT Monday 40
31 CT Thursday 25
32 MRI Thursday 30
33 Endoscopy Thursday 30
34 Colonoscopy Thursday 40
35 CT Thursday 25
36 MRI Thursday 30
37 Endoscopy Thursday 30
38 Colonoscopy Thursday 40
39 CT Thursday 25
40 MRI Thursday 30
41 Endoscopy Thursday 30
42 Colonoscopy Thursday 40
43 CT Thursday 25
44 MRI Thursday 30
45 Endoscopy Thursday 30
46 Colonoscopy Thursday 40
47 CT Thursday 25
48 MRI Thursday 30
54 Endoscopy Tuesday 30
55 Colonoscopy Tuesday 45
56 MRI Tuesday 25
57 Endoscopy Tuesday 30
58 Colonoscopy Tuesday 45
59 CT Tuesday 25
60 MRI Tuesday 25
61 Endoscopy Tuesday 30
62 Colonoscopy Tuesday 45
63 CT Tuesday 45
64 MRI Tuesday 25
65 Endoscopy Tuesday 30
66 Colonoscopy Tuesday 45
69 CT Wednesday 20
70 MRI Wednesday 35
71 Endoscopy Wednesday 40
72 Colonoscopy Wednesday 50
73 CT Wednesday 30
74 MRI Wednesday 35
75 Endoscopy Wednesday 40
76 Colonoscopy Wednesday 50
77 Endoscopy Wednesday 40
78 Colonoscopy Wednesday 50
79 Endoscopy Wednesday 40
80 Colonoscopy Wednesday 50
81 Endoscopy Wednesday 40
82 Colonoscopy Wednesday 50
 Tuesday Wednesday Thursday Friday Grand Total
180 250 160 90 840
70 50 125 40 435
120 200 120 90 670
75 70 150 60 445
445 570 555 280 2390

an be recorded.
nd the minutes to complete the task must be entered in the yellow columns
t clicked with the mouse and refreshed, in order to total the activity.
 Mon Tue Weds Thurs Fri Total
Demand 540 715 830 805 810 3700
Capacity 660 540 720 720 380 3020
Activity 540 445 570 555 280 2390
Total Backlog =480 480 750 1010 1260 1790

Demand Capacity Activity Total Backlog =480

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0
Mon Tue Weds Thurs Fri

All of the data from the demand, capacity, backlog and activity sheets are pulled into this summary.
The backlog is calculated by taking the number waiting from the backlog sheet, adding the demand and then subtracting the activity.
All of the data is then plotted into the chart above.