Page 1

Alexis J.A. Turner

1902 Heathfield Road Baltimore, Maryland 21239 (Day) 443-3077542

alexis.turner21@yahoo.com

A skilled communicator; able to maintain cultural sensitivity, establish rapport with members of diverse
groups, and promote team cohesiveness. Highly organized and independent; able to effectively coordinate
tasks to accomplish projects with timeliness and creativity. Flexible and analytical with a keen eye for
details; skilled at synthesizing and editing information to achieve overall objectives.

PROFESSIONAL EXPERIENCE
Texas Roadhouse 11300 McCormick Road Hunt Valley, Maryland 21031
Door Coordinator and Front of House Training Coordinator (May 2016 Present)
Manage, train, and supervise new employees, not limited to scheduling, conducting meetings, sitting in on
validations, and other administrative duties. Makes sure legendary greetings and farewells are given.
Assists in Alley Rallies and Corally Rallies. Drives constant communication between Call Ahead, Name
Taker, and Board Coordinator for accurate quotes. Showing good sense of urgency in driving table turns.
Work hand in hand with board person, playing interference between board person and guest and helping
direct seaters to achieve minimal open table time.
Amazon Fulfillment Center 5501 Holabird Avenue Baltimore, Maryland 21224
Part-Time Fulfillment Associate (October 2015 April 2016)
Deciphering work orders, locating merchandise in storage locations, and picking and packing them for
shipping to awaiting customers. Ascertain that all documentation regarding packed items is generated from
the system and handed over to the delivery personnel.
Target 11200 Reisterstown Road Owings Mills, Maryland 21117
Cashier (March 2015- November 2015)
Greet customers as they arrive in the store and provide them with information regarding products and
services. Take payments from customers in exchange of goods or service while providing them with
exemplary customer service. Processing refunds and exchanges while managing the cash drawer.
 Page 2

Checkers 1915 E. Joppa Road Parkville, Maryland 21234

Shift Leader (December 24, 2012 February 2015)
Assists the management team by ensuring guests satisfaction and overall restaurant performance on each
and every shift. Reports to the Assistant Manager or General Manager and supervises the restaurant
employees.

EDUCATION

Community College of Baltimore County Essex August 2017- December 2018

Morgan State University August 2013-May 2014

Mergenthaler Vocational Technical High School- High School Diploma

U.S. Department of Homeland Security/FEMA, Headquarters, Washington, DC Oct 2009

Present