MUHAMMAD WAQAS RIAZ

SUMMARY PROFILE

Position Applied For ENGINEERING

Years of Experience 9.3

Nationality Pakistani

Languages known/Spoken English, Urdu, Punjabi

Salary Expectation As per Company Policy

Current Location Pakistan

EDUCATION

DAE (Diploma of Associate Engineer) Electronics (2004-2007)

Punjab Board of Technical Education
Matriculation (science) (2004)
BISE LAHORE.

TRAININGS & CERTIFICATIONS

Training from Innovative Pvt Ltd Pakistan. Vendor for Wincor Nixdorf of ATM Software and
Hardware.
Attend Training and Test session quarterly.

TECHNICAL SKILLS

Knowledge in ATM machines Site survey and installation.

Knowledge in Services troubleshooting and maintenance of Wincor Nixdorf ATM.
Knowledge in installations of Value added Software and operating system of ATM
Expert in on-site and in Engineering LAB refurbishment of parts of Wincor ATM
Streamlining operation procedures and advising management to adopt modern
techniques, which help organizations to maintain flawless system
Knowledge in all areas of troubleshooting desktop, laptops, printers, networking,
telephone line, and CCTV

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FUNCTIONAL EXPERIENCE

Designation : Senior Engineer (ATM & APC UPS)

Company : Innovative Pvt Ltd Pakistan (Wincor Nixdorf)
Duration : 7 years and 3 Month (May 2010 to Present)
Work Profile:-
Site Survey according to the requirement of ATM, Installation and providing training to
branch staff.
Services Trouble shooting and Maintenance of Hardware of Wincor Nixdorf ATM.
Installations of Operating System, Value added Software of ATM Machines.
Attend & Resolve daily complaints (software & hardware) for UPS, Solar Systems &
ATM and Geisecke & Devrient (cash sorting machines).
Problem identification & rectification to control repeated complaints on assigned ATM's
(Territory).
Refurbishment of Parts on-site and in Engineering Lab.
Installation Calibration Services and Maintenance of (APC) Smart UPS.
Accomplishment of PM for ATMs and UPS (APC) according to Wincor Standard.
Handle call escalations Prepare escalation reports for major incidents Analyze logs,
cash shortages, and provide reasons and corrective actions.
Installation Service and Maintenance of CCTV cameras and DVR.
Submission of all engineering reports to concerned authorities.
During my job at Innovative Pvt Ltd I was appointed at MCB IT as Proview Support RE
(Resident Engineer).I have worked more than a year in MCB.
My responsibilities were.
Overall MCB ATM monitoring (Wincor and NCR) and reporting through Proview
(ATM Monitoring Software).
ATM machine patch installation through remote services (Proview).
Basic online support for field force.
Designation : Installation Engineer
Company : Homeland Security
Duration : 2 Year
Work Profile:-
Installation of Monitoring Alarm System. (DSC)
Troubleshooting and maintenance of Monitoring Alarm System
PERSONAL INFORMATION

Date of Birth : 21-02-1989

Gender : Male
Nationality : Pakistani
Marital Status : Married
Contact Number : +923134489064
Passport # : BC9910841
Email Address : mwaqasriaz90@gmail.com, Skype ID: mwaqasriaz90