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Confidential

84
Notice
Product HHP Notice No. 14-124
th
Model AP: MSM8916(Qualcomm) Notice Date 8 DEC 14
SM-G7508Q, G5308W, G3608,
A3000, A300F, A300FU,
A5000, A500F, A500FU
E500F, E700F
Subject Boot Recovery Guide Qualcomm_MSM8916 2.1
Scope Subsidiary ( Yes ) ASC ( Yes ) Customer ( No )
1. Purpose
- To inform all ASCs of information regarding boot recovery process for:
AP: MSM8916(Qualcomm)
SM-G7508Q
SM-G5308W
SM-G3608
SM-A5000, SM-A500F, SM-A500FU
SM-A3000, SM-A300F, SM-A300FU
SM-E500F, SM-E700F

2. Symptom
No Power up / Not powering on
Unable to enter download mode

3. Instruction

- Brief Process
1) Download boot recovery pit and bootloader to SDcard using normal phone

2) Insert the SDcard to no power phone and try to enter download mode

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- Pre-requisites
1) Micro SD card
Type of SDcard should be SDHC or higher type, and capacity should be
4GB or more.
2) Normal Device to download boot recovery pit and bootloader to SDcard
3) Full SW binary(pit, BL, AP, CP, CSC)
4) Pit and bootloader
Pit : MSM8916_boot_recovery.pit
Bootloader : normal bootloader(BL) for each model

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- Boot Recovery Process


<1. SW download>
1-1) Download full S/W(BL, AP, CP, CSC) to normal device.

<2. Make a SD card for recovery>

Note: If you already have made / have available an SDcard for boot recovery previously by
following steps 2.1 to 2.6 , you can proceed to Part 3. <3. Enter download mode on the
"faulty" device >

2-1) Run Odin3 v3.09.3.exe

2-2) Load MSM8916_boot_recovery.pit in PIT tap and normal bootloader file in BL tab.
2-3) Check in the "T Flash" option box to enable "T Flash" option.
2-4) Insert SDcard to normal phone and enter download mode.
2-5) Connect the phone to PC.

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2-6) Click Start button to download pit and bootloader to SDcard.


If its PASS, SDcard was successfully made for boot recovery.
If its FAIL, try to this with another SD card. (SD card defective)

<3. Boot recovery for damaged device>


3-1) Insert SDcard to No Power phone.
3-2) Enter download mode, using Volume down + Home + Power key.
3-3) If the phone is successfully recovered, phone will enter download mode.

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< Volume Down + Home + Power Key > < Download Mode >

3-4) After entering download mode, download full S/W to the phone including pit,
Bootloader(BL), AP(PLATFORM), CP(MODEM), and CSC.

Published By [Global CS Team in HQ]