Games Time Operational Readiness

Meeting number: 1
Day/Date: Thursday, 3 August 2017
Time: 8:00am 10:00am
Location: GOLDOC, Cnr Heeb Street & Benowa Road, Ashmore
Meeting room: Athletics (756182217) Sydney (182216) and Yugambeh
(182224)

Members:

Invitees:

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Presenter: Presentation: Item #

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Item Description Type Team Timing

1.0 Formalities 8:00 am

1.1 Welcome and apologies Verbal 8:00 am

1.2 Introduction what todays session will Verbal

consist of.

1.3 Split Divide the group into two groups 8:10 am

under the colours red and blue.

1.5 Assign role playing positions for each person. Verbal 8:15 am

1.6 Main Scenario 1 Bomb Threat Yugambeh Paper 8:15 am

1.7 Mini Scenario Facebook Yugambeh Paper 8:35 am

1.8 Mini Scenario Long Queues Yugambeh Phone Call 8:45 am

1.9 Team Swap over 8:55 am

2.0 Assign role playing positions for each person. Verbal 9:00 am

2.1 Main scenario 2 Cyclone Athletics Paper 9:00 am

2.2 Mini Scenario Food Poisoning Athletics Phone Call 9:20 am

2.3 Mini Scenario Power Outage Athletics Phone call 9:30 am

2.4 Both Groups come together in Yugambeh 9:40 am

2.5 Close 10:00 am

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Main Scenario 1 Bomb Threat

Day 5: Wednesday 9th April 10:00am 12:30pm Carrara Stadium (Track nd

field)

A suspicious package is found in one of the tunnels leading to the field 30 minutes prior
to starting.

All Team Leaders and FA leads are called together by the Venue Manager and informed
of the incident. The police place the venue in lockdown, and everyone in the Stadium is
ordered to evacuate the stadium until further notice.

There are approximately 70 journalists and 20 photographers in the Venue Media

Centre. The Venue Press Manager is involved in the above meeting.

9:45 am There is a live feed of events being covered on Twitter and other social
media. The bomb squad has been called in and the press are asking the Deputy VPM
for confirmation and that the suspicious pack is a bomb.

10:00 am QPS (Queensland Police Service) put out a statement on their website that
they are treating the situation with the utmost caution.

10:10 am QPS release a statement that the suspicious package was just a false alarm.

10:25 am The press are asking for a spokesperson from GC2018 or QPS to comment
on the safety and security of all venues going into Games Time, as they are now worried
that no one was properly prepared for the imminent terrorist threat.

Does the event still go ahead? All Spectators are still outside the venue gates.

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Main Scenario 2 - Cyclone

Day 3: Saturday 7th April GAC & SBP (Swimming and Triathlon)

Tropical Cyclone Claire has ripped through the Gold Coast overnight. Swimming is due
to start at 10:30am and Triathlon due to start at 9:30am.

The venues that are worst affected include the Gold Coast Aquatic Centre and Southport
Broadwater Parklands. There are large amounts of debris on the roads and in the
competition pools. The look and signage surrounding both venues have been wiped out.
Some of the metal scaffolding from the stand is lying beside the infrastructure on the
ground.

6:00 am - The GOLDOC Comms team has received several calls asking if competition
will be impacted. What do they say?

6:30 am Venue team arrives at GAC to find 40 press parked out the front. What does
the VPM do?

6:45 am The Venue team assesses the damage around GAC and speaks to the pool
staff, who are confident the pools can be cleaned in time for competition.

7:00 am SBP venue team have decided that the large pools and debris on the course
is too unsafe for the competition of the para and mixed team relay events to go ahead.
They report this to the GOC.

What happens next?

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Little scenario 1:
Day 5: Monday 9th April Facebook 10:45am

https://www.classtools.net/FB/1090-u3u6yq

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Little scenario 2: Power outage

Day 3: Saturday 7th April 9:00 am 11:45 am Coomera Indoor Sports Centre
(Artistic Gymnastics)

Midway through the Artistic Gymnastics final the power goes off at CSC turning the
venue into complete darkness. Children are in the stands screaming while others begin
to panic.

Competition is suspended as venue staff work to solve the problem.

As the first tweet appears the Venue Press Manager calls the GCC to advise them of the
outage.

HB commentators using back up power, describe the scene being beamed to millions of
viewers around the world.

What happens next?

Little scenario 3: Food poisoning

Day 3: Saturday 7th April 9:00am

The Gold Coast University Hospital, in a media release, is reporting an outbreak of 67

cases of gastro. All of which have been directly linked back to the food spectators bought
and consumed at the Netball prelims at the Gold Coast Convention and Exhibition Center
the day before.

What happens next?

Little scenario 4: Long Queues

Day 5: Monday 9th April 10:30am 12:30pm Gold Coast Aquatic Centre
(Swimming prelim)
The digital team has started to notice an increase in Facebook Live activity: showing
long queues outside the Gold Coast Aquatic Centre. Upon investigation it turns out that
only one out of the two pedestrian screening areas is working.

Due to one pedestrian screening area working this has caused the entry process to take
twice as long. This is causing major delays to get everyone into the event venue on
time and the first race is due to start in 30 minutes.
Engineers are working closely on the dysfunctional pedestrian screening area to get it
up and running.

10:00 am The spectator line is 1km long which means there are still hundreds of
people who need to get inside the venue and find their seats. The spectators are
beginning to get restless.

10:30 am The spectator line is 500m long and the engineers still havent fixed the
problem.

What happens next?

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Name Department Colour

Anna Davison Venue Press Operations Manager, Press Operations

Emily Groves Venue Press Manager, Games Operations

Tim Barnett Games News Service Manager, Press Operations

Mandy Keegan Manager Press Operations, Press Operations

Alessandro de Franzoni Main Press Centre Manager, Press Operations

Nicole Gaff Deputy Main Press Centre Manager, Games Operations

Alex Bell Games News Service Editor, Press Operations

Andrew Ryan Deputy Games News Service Manager, Press Operations

Hayley Roach Press Services Manager, Press Operations

Angela Barac Deputy Press Services Manager, Press Operations

Lila Sotiriou Photo Operations Manager, Press Operations

Jo-anne Nash Press Operations Officer, Games Operations

Wayne Hickson Program Manager Communication & Media, Communication &

Media

Tamara Morris Manager Communication and Media, Comms and Publicity

Christopher Kenner Media Specialist, Communications and Public Relations

Adam Gardini Communication and Media Lead, Communications and Public

Relations

Marcus Taylor Head of Communications and Public Affairs, Communications and

Public Relations

Cobey Moore Communication and Media Lead, Communications and Public

Relations

Hope Kerslake Content Officer, Communications and Publicity

Millie Robinson Communication Administrator, Comms and Publicity

Courtney Akrigg Engagement Specialist, Communications and Public Relations

Andrew Reid Engagement Lead, Communications and Public Relations

Dominic Sullivan Engagement Specialist, Communications and Public Relations

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Pippa Jeffries Project Officer Engagement, Engagement

Rowan Foster Stakeholder Engagement Manager, Engagement

Tracy Whitelaw Manager Digital Media, Marketing

Shauna Kenny Digital Content Specialist, Marketing

Ken Minnikin Head of Marketing, Marketing

Loren Conlon Digital Content Specialist, Marketing

Lara McKay General Manager Communications & Marketing, Marketing

Clare Dufty Executive Assistant to General Manager Communications and

Marketing, Marketing

Chris Raftery Medical Program Manager, Sport

Sarah McEwan Medical Information Coordinator, Sport

Ian Livingstone C3 & Readiness Manager (Games Wide), Games Integration

James Larsson Communications Lead, Commercial

Vinje Randall Content Production Lead, Content Production Lead

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