Mobile Banking: mPesa and mPayer
Point of Intervention-
Method for users to conduct
transactions
Actions- Creating digital
wallet
Actors & Roles Software
designers to create a digital
platform
Required resources- access
Mobile phones and service,
reception, Capital, R&D,
licensees
Assets- access to mPesa
agents, Business and
industry partners
Tactics- Approach Software
developers, Cell phone
manufactures
Current State: There is a
mistrust in the banking
system in Africa and other
developing nations. Banks
make it difficult to open
accounts. Bank are in
centralized urban areas
making it difficult for people
living in rural areas to access
their accounts and obtain
access to cash. Large parcels
of cash are sent by bus and
are vulnerable to theft. Small
businesses are the driving
force of the economy
Initiation Phase
Nicholas Girard 2017
Future State: Virtual
Barriers:
banking system. Mobile
Lack of capital,
Point of Intervention- banking using mPesa
Financial and
Technology and mPayer are a safe
government trade
commoditization and convenient way to
regulations
Actions- Simplify and buy and sell goods and
standardized technology, services. Individuals and
Testing prototype business will trade
Actors & Roles Mobile safely. Trust is
phone operators. Cyber established and payment
security, testing, Banking for goods and services is
partner to provide financial portable and instant. The
service platform economy is stimulated
Required resources- Capital, by new small businesses
technology partners,
physical operating space
Assets- population interest,
Academic partners, value Point of Intervention- Diffusion of
generation, Banking partner Barriers: virtual banking innovation
Tactics- Standardization, Lack of capital, Actions- develop international
training, tools, marketing, Financial and banking partnership, stimulate
advertising government ecommerce and bill payments,
regulation, Cyber Microloans
security, Fiat Actors & Roles- lobbyist to
currency. Critical advocate for regulations, NGO
mass, Majority of business partners to provide
adults have access to microloans to induvial to start their
Barriers: banking account in own business
Mobile phone Africa Required resources- Capital,
reception, business and finance systems
Access to electricity,
support to establish rules and
Fees and tariffs for
regulations
usage. Lack of
hardware Assets- local interest
Tactics- establish user friendly
platform
Acceleration Phase Stabilization