VNX CEDI
Modules
Operation
&
Maintenance
Manual
IP-MAN-VNX Rev E
October 2007
Manual Covers
Part#:
10 Technology Drive
Lowell, Massachusetts 01851
IP-VNX-X3
Tel: (866) 876-3340 Fax: 978-934-9499
IP-VNX50
IP-VNX50-1
IONPURE VNX CEDI Module
TABLE OF CONTENTS
DISCLAIMER STATEMENT 4
1. INTRODUCTION 6
5. START-UP PROCEDURE 18
7. TROUBLESHOOTING 31
The operation and maintenance manual should provide complete and accurate information to meet your
operating and/or service requirements based on the information available at the time of publication. The
information in this manual may not cover all operating details or variations or provide for all conditions in
connection with installation, operation and maintenance. Should questions arise which are not answered
specifically in this manual, contact your water system supplier.
IONPURE reserves the right to make engineering refinements that may not be reflected in these
manuals. The material in these manuals is for informational purposes and is subject to change without
notice.
This manual discloses information in which IONPURE has proprietary rights. Neither receipt nor
possession of this manual confers or transfers any right to the client, and by its retention hereof, the client
acknowledges that it will not reproduce or cause to be reproduced, in whole or in part, any such
information except by written permission from IONPURE. The client shall have the right to use and
disclose to its employees the information contained herein for the purpose of operating and maintaining
the IONPURE equipment, and for no other purpose.
In the event the content of this manual is altered or section/items are omitted during a reproduction, in
whole or in part, and instructions or definitions within the reproduction result in personal injury to those
who follow the altered instructions, the burden of responsibility for personal injury falls solely on the party
who effects the reproduction.
This manual describes the procedures necessary to install, operate, and maintain your IONPURE
Continuous Electrodeionization modules. Please read this manual carefully before installing and
operating your modules. The module warranty may be voided if installation or operation instructions are
not followed correctly.
Notes, Warnings, Cautions are used to attract attention to essential or critical information in a manual.
Warnings and Cautions will appear before the text associated with them, and notes can appear either
before or after associated text.
NOTE: Notes are used to add information, state exceptions, and point out areas that may be of
greater interest or importance.
IONPURE continually strives to provide safe, efficient, trouble-free equipment using the optimum
technology for your application. If problems should develop, IONPURE's worldwide network of technical
support will be available to provide assistance. For service, sales, parts, or additional manual copies,
please visit the website: www.ionpure.com.
Revision C May 2006 Add cord labeling, pictures of fittings & plugs to Section 2
Revision E October 2007 VNX50-1 module details, change from 3 yellow power
cords to 2 power cords
VNX modules are designed to be installed in either single or multiple Continuous Deionization VNX
systems. Their compact state-of-the-art design assures ease of installation, maintenance, and
service. VNX modules are available in the following size:
For more information on the VNX module specifications and flow rates, see Sections 2.3 and 2.4 and
Appendix A of this Manual.
Service technicians should review this manual prior to going to the site. It
lists tools and materials needed to install the modules. It also outlines the
site information required to prepare for installation.
NOTE: The warranty may be void if installation or operation instructions contained in this manual are not
followed exactly.
This Manual describes the installation, operation, and routine maintenance of the VNX module. It also
contains information on basic troubleshooting (Section 4).
IONPURE strongly recommends all users read the entire contents of the manual. If the VNX module is
not operating properly after going through the basic troubleshooting exercises, contact your Local Service
Provider.
To eliminate the possibility of electric shock, confirm that all GROUND WIRES ARE PROPERLY
CONNECTED. Thoroughly read all the information in this manual before operating the VNX module.
Pipe sections prepared for installation must be inspected, and be free of debris from storage or
cutting tool particles. This must be done before installation.
Because VNX modules have narrow flow distribution channels, plugging by particles can cause
permanent damage. Always install pressure gauges, sampling ports, sensors, etc. in tee fittings. Do
not drill or tap into piping. After installing gauges, sampling ports, sensors, etc., always flush out the
piping before connecting to the VNX module to remove any debris.
Installation of the VNX module must be completed in accordance with the procedures outlined in this
manual. If deviations from the prescribed procedures are deemed necessary to achieve the desired
performance, consult your local Service Provider.
ALWAYS DRAIN WATER FROM THE VNX MODULE BEFORE TIGHTENING THE ENDPLATE TIE
BAR NUTS. This relieves pressure in the module. Failure to do so can result in irreversible damage.
NEVER BLOCK OFF (DEAD-HEAD) ANY OF THE VNX OUTLET pipe connections. Dead-heading
the outlets can result in over-pressurization, leading to permanent damage.
Do not operate the module under conditions other than those stated in the module manual. The
prescribed feed water and electrical requirements, and flow configurations, must be followed at all
times. If the feed water quality or the product water requirements change, contact the IONPURE
Technical Support department for assistance.
Confirm that the pressure in the unit is relieved until all pressures inside the unit are atmospheric.
(i.e., all pressure gauges should read zero).
Drain standing water and plug all inlets and outlets.
Tools and equipment - Tools and equipment needed to install the module
Module Inspection - Inspecting the VNX module for damage
Operating conditions - Temperature range, space requirements, electrical connections, feed water
specifications, plumbing and drain requirements
The following items are required to unpack, position, and install the VNX module:
Strapping rated
for at least
1000 lbs (454
kg)
1 and 11 and 1 module adapters and O-rings (shown below) to connect ports on the
module to the system plumbing (order the IP-VNX-CK-PVC kit).
To avoid the risk of electrical shock, some form of grounding must be used
on any stream where the plumbing is stainless steel or if there are samples
points or instrumentation in close proximity to the module. For sanitary
applications, a grounding cap can be used, Ionpure part number 49/S4501-124, which is actually
a TC cap with a welded stud to be wired to ground. For non-sanitary applications, a SS
threaded grounding rod can be used, Ionpure part number ZIVC00160.
In order to operate to specification, the VNX module must have the following conditions present. If
any of these conditions are unmet, do not attempt to install the VNX module without specific
instructions from your Local Service Provider Technical Support.
Operating Environment
The VNX module requires indoor installation out of direct sunlight.
The maximum ambient room temperature should not exceed 113
F (45 C). The module can tolerate humidity of up to 90%, as long as
condensation does not occur.
Space Requirements
The physical dimensions of the VNX Module are given in section A.2 In addition to the
size of the module itself, the arrangement of the piping and electrical connections
determines the amount of space the module needs to operate. This arrangement varies
from site to site, depending on the conditions at a particular location.
Electrical Requirements
The VNX module requires the following power sources. In all cases the cathode must be
at ground potential.
Feed water for the VNX module must always meet the specifications outlined in Table 2-2.
In most cases, pre-treating VNX module feed water with reverse osmosis (RO) will bring it
within these specifications. Depending on the conditions, however, some sites may
require additional pretreatment. To determine if additional pretreatment is required,
compare the VNX feed water (RO Permeate) on site with the feed water requirements
listed below.
Note: Recycling the VNX reject to the RO feed will cause the CO2 load on the VNX to
increase, and may have an impact on the VNX product water quality.
Drain Requirements
Place the VNX module near a drain that can accommodate at least 100% of the total feed
flow.
Remove any packaging materials and move the module to its operating
location. (See section 2.1.1). Use safe lifting practices when moving
the module.
Remove the red dust caps that seal the inlet and outlet ports on the
cathode end. Failure to remove red dust caps can cause permanent
damage to the modules.
Pre-Flushing - Make sure all upstream pretreatment equipment and piping have been thoroughly
flushed with particle-free water before connecting them to the VNX Module. Flushing removes
any particles left in the piping from cutting and assembly. If particles remain, they could plug the
passages inside the VNX Module.
Plug Removal - Remove red plugs (shown below) on Cathode end and insert the module
plumbing adapters as shown below:
Red Plugs
still installed
Red Plug
removed
These connections are British Standard Pipe (BSP) thread which is NOT the same as National Pipe
Thread (NPT)!!!! For more information on BSP thread, go to:
www.britishfasteners.com/threads/bsp.html.
Proper plumbing connections to this type of module REQUIRE THE USE OF O-RINGS and suitable
piping adapters as shown in the drawing below:
Aluminum
Endplate
O-ring where sealing of
adapter to module
End block
Sealing Mechanism - The seal is created by an o-ring between the smooth hole wall of the end
block and the piping adapter (see red o-ring above). This is similar to an RO end adapter that
seals into an RO pressure vessel end cap. The female threads in the endplate are parallel
threads. They are NOT TAPERED pipe threads and DO NOT CREATE the seal, they simply
allow the sealing surfaces to move towards each other and hold the piping adapter in place.
Use of Sealants - DO NOT use Teflon tape or any other pipe sealant (ex. Dope) in the threads
since they will result in preventing a good seal.
O-rings O-rings are included with the plugs and pipe adapters. The Feed/Product adapters
use an O-ring size (-221) and the Conc/Reject O-ring size (-212) and are made of Silicon.
Piping Adapter Material - To avoid corrosion, the piping adapters must be non-metallic and
Ionpure supplied plugs and adapters are made of PVC.
Over tightening can result in damage to the module that can only be fixed in the
factory!
It is recommended that all plumbing connections be made to the cathode end (low voltage).
The anode end (high voltage) comes with factory installed PVC plugs, which do not need to
be removed.
The VNX module has 4 factory installed plugs on the Anode end as shown below. Do NOT
tighten or remove these plugs.
The module is designed to flow from the top to the bottom, down flow. The inlets ports are above
the horizontal centerline and the outlets ports are below it. The product ports are 1 BSP female
and the reject ports are 1 BSP female
PVC plugs
As of October 1, 2007, VNX50-1 modules will have two (2) yellow power cords rather than
the three (3) cords prior to this date. Each VNX module still has a maximum 600VDC / 20A
rating which are then split between the 2 power cords.
Electrical Connections
For VNX modules with two yellow cords: the two yellow cords are labeled with a 1 or 2 tag to
define which VNX sub module it is tied to. Tag #1 is on the cord attached to the VNX on the
plumbing end. The cord with tag #2 is
connected to the other stack on the non-
plumbing end. Smaller VNX modules (may
have only 1 or 2 yellow cords as well)
For VNX modules with three yellow
cords:the two or three yellow cords (as
shown above) are labeled with a 1, 2 or 3
tag to clearly define location. Tag #1 is on
the cord attached to the VNX on the
plumbing end. The cord with tag #2 is
connected to the center stack and #3 is attached to the stack on the non-plumbing end.
Smaller VNX modules (may have only 1 or 2 yellow cords)
Electrical Precautions
Ensure that polarity of DC connections is correct before applying DC power. Operation with
polarity reversed will permanently damage the cathode. It is critical that the red/white wire in
the cord goes to the positive (+) terminal, the red/black wire to the negative (-) and the green
to the ground. Each individual wire is 16 AWG (1 mm2). See picture below
Green
Do not run AC and DC wiring within the same conduit. This may cause interference
and lead to malfunctions.
All wiring done in the field must conform to local electrical codes. Consult your Local service
Provider if there is a conflict between the instructions in this manual and the local codes.
Connect the wiring to a junction box (IP-VNX-JBXX) and then run the cord from the junction
box to the DC power controller assembly.
Ionpure Part
Analyte Hach Model Smallest increment
Number
CO2 CA-23 (#143601) 1.25 mg/l
Cl2 CN-70 (#1454200) 0.02 mg/l All Included in
Ionpure all in one kit
Hardness HA-71A (#145201) 1 mg/l # IP-CEDI-TESTKIT
Silica SI-7 (#2255000) 0.02 ppm
Set the electrical current at the specific setting required to meet product water quality
specifications as estimated below. NOTE: A carbon dioxide test kit is necessary to measure the CO2
concentration in the feed water.
An important part of the startup process for the VNX Module is setting the operating current correctly for
each site.
The DC current set point is determined based on the following site conditions:
Feed water conductivity
Feed water carbon dioxide concentration
Flow rate per module
The following equation will calculate the current to be applied to one VNX. For multiple systems, each
one should be controlled individually and set to this current.
To determine the current setting (amps), follow these steps:
a) Calculate Feed Conductivity Equivalent (FCE)
FCE = Measured Conductivity, (S/cm) + (CO2 ppm x 2.79)
5. START-UP PROCEDURE
Test flow switches and other interlocks, including the RO interlock if applicable
Make sure that modules are correctly connected to the DC power source.
Turn on the feedwater. Adjust valves to obtain the desired flows and pressures in the product
and reject streams. The reject flow is typically set at about 11% of the product flow (this gives
a water recovery of 90%)*. Valves are adjusted so the product outlet pressure is about 2 to 5
psig higher than the reject outlet pressure at the desired flow rates.
Adjust the DC power supply to the current setting calculated in section 3.4.3
Test all flow switches and interlocks to ensure VNX DC power is shut off when flow is
interrupted.
Continue to direct the product water to drain until it reaches the desired quality.
Once product reaches the desired quality, connect to process. Readjust pressures as
required to maintain product outlet pressure 2-5 psi above the reject outlet pressure.
When the system is at steady state (quality in specification and stable operation), record
operating data on the data sheet provided at the end of section 4.0.
NOTES:
VNX recovery of 95% is limited to systems with feed water total hardness of less than or
equal to 0.2 ppm as CaCO3. Reduction of hardness is normally accomplished with ion-
exchange softening or with 2 passes RO. In addition there is a minimum reject flow of 3 gpm
per VNX modules. Therefore, 95% recovery may not be attainable below nominal product
flow.
For operation at 95% recovery, feed water silica must be 0.5 ppm as SiO2
The following section details the maintenance procedures for the VNX module. It
contains general maintenance information and specific maintenance information
for cleaning and sanitizing the modules.
The cleaning chemical volumes & flows detailed in this section are per a single VNX module. Multiply
chemical volumes by number of modules in system
This section also lists possible problems and troubleshooting procedures for the VNX module. All
operators and personnel involved with the module should read and become familiar with all maintenance
and troubleshooting procedures.
VNX system log sheets should be filled out daily to provide early detection of problems that could
jeopardize the warranty and potentially damage the module. A typical log sheet is included at the
end of this section. Because instrumentation may vary depending on the type of system the
module is installed into, this log sheet may not apply to your particular system. The system
manual should contain log sheets more appropriate for your particular system. However, the
items in bold must be filled out to maintain module warranty.
Periodic Maintenance
Perform the following tests at least once every six months. Check the Troubleshooting portion of
this Section for any recommendations that are not listed below.
Check for any water leakage from the module. If leakage is observed,
see the Troubleshooting subsection for possible solutions.
Periodically tighten all electrical connections.
Periodically, the VNX module may need cleaning or sanitization. Cleaning the module removes
scale and resin/membrane foulants.
Before starting any cleaning or sanitization procedure, see subsection 6.7 for
recommended cleaning solutions
Do not run a cleaning or sanitizing solution through the system when DC power is on to
the VNX module. Make sure the DC power is off before cleaning.
the product differential pressure increases by 50% without a change in temperature and flow,
or
the reject differential pressure increases by 50% without a change in temperature and flow,
or
the product quality declines without a change in temperature, flow, or feed conductivity, or
Thoroughly flush all plumbing and other equipment before cleaning or sanitization to remove debris that
might damage the system.
Tank
Connect a tank to the VNX system. The tank should be large enough to accommodate solution
volumes as shown in this section. The cleaning solution will be prepared in this tank.
Pump
Install a cleaning pump between the system and the cleaning tank. The pump must provide a minimum
discharge pressure of at least 30 psig (2 bar) at the flow rate given in the table below.
The construction materials of the wetted surfaces in the pump must be compatible with the
cleaning solutions. Plastics generally work well with most cleaning chemicals.
During cleaning or chemical sanitization, adjust flow rates as follows (use the highest flow rate
possible per table below):
Flow Rates Flow Rates (gpm)
IP-VNX-X3 / VNX50 IP-VNX-X3 / VNX50
Product 25 50 gpm 5.67 11.35 m3/h
Reject 3.75 - 25 gpm 0.85 5.67 m3/h
Pump Capacity 75 gpm 17 m3/h
The preferred cleaning flow rates are nominal product flow and reject flow of 0.5 x product flow.
Figure 4-1 shows a typical flow diagram for cleaning or sanitizing a VNX system. Valves are
needed for mixing, cleaning, and draining the tank.
Page 20 IP-MAN-VNX Rev E
IONPURE VNX CEDI Module
Flexible hose is ideal for connecting cleaning equipment to the system. Verify that the
construction materials of the valves and hose are compatible with the cleaning solutions.
NOTE: The following cleaning procedures are based on the piping set up shown in Figure 4-1. If
your piping setup is different, you may need to alter these procedures.
Connect the discharge of the cleaning pump to the VNX feed CIP connection.
Connect the modules feed, reject and product CIP connections to the cleaning tank.
Verify that all piping connections are secure.
Close cleaning pump discharge valve until ready to pump the cleaning solution into the VNX
system.
FEED PRODUCT
Feed
Valve Product valve
VNX
MODULE
REJECT
Concentrate
Inlet
Valve Reject valve
Cleaning pump
discharge valve
Cleaning pump
bypass valve
MIXING CLEANING
LOOP TANK
Cleaning pump
suction valve
Cleaning tank
drain valve
CLEANING
PUMP
Pressure test cleaning skid with water before adding chemicals to tank.
Flush all hoses and tank with clean water BEFORE adding chemicals.
To reduce the possibility of chemical sprays, relieve the pressure in chemical lines before
disassembly.
Check the pH level in any solution before letting it flow to the drain. Follow all discharge
limitations.
Do not run a cleaning solution through the system when DC power is applied to the module.
Make sure the DC power is off before cleaning.
The system can be cleaned and sanitized with five (5) different solutions, depending on what needs
to be removed:
NOTE: If you are unsure whether the module is scaled or organically fouled, clean first with hydrochloric
acid and then follow with the brine/caustic cleaning.
3. Water flush.
NOTE: The following cleaning procedures are based on the piping setup shown in
Figure 4-1
1. Prepare the VNX system for chemical cleaning. Follow the instructions in Section
6.5. Make sure the tank drain valve is closed.
3. Mix the required amount of 36.5% (concentrated) HCl with the water in the tank.
Additional HCl may be required during the recirculation period.
6. When chemicals are well mixed gradually, open the pump discharge valve while
closing the pump bypass valve to adjust the product and reject flow rates to the
values given in Section 6.5.
7. Recirculate the solution through the module for 30 minutes. Longer contact time
may be desirable in some instances. Contact Ionpure Technical Support
8. Monitor the pH of the solution during the recirculation period. If the pH begins to
rise, add more HCl to maintain a pH of approximately 0.5.
1. Remove product and reject outlet lines from the cleaning tank, and direct to
drain.
4. Start the cleaning pump and flush through the module to drain for about three
minutes.
1. Close the pump discharge valve. Keep product and reject lines directed to drain
and disconnect the cleaning equipment from the module.
2. Turn on the feed water supply to the system. Slowly open the feed valve to allow
RO product water to flow through the module to drain.
3. After flushing all residual cleaning solutions from the system follow the initial
start-up procedures in Section 3 of this manual. Start without the DC power
applied to the IP-LX module for five minutes and then restore normal DC power.
A 5% sodium chloride (NaCl)/1% sodium hydroxide (NaOH) solution works well for
removing organic foulants from the module. Also see Service Bulletin IPSB-2007-2.
This procedure involves two steps:
1. Brine/caustic cleaning.
2. Water flush.
NOTE: The following cleaning procedures are based on the piping setup shown in Figure 4-1
1. Prepare the VNX system for chemical cleaning. Follow the instructions in Section
6.5. Make sure the cleaning tank drain valve is closed.
3. Open the cleaning pump bypass valve and suction valve completely.
6. Dissolve or mix the specified amount of sodium hydroxide (NaOH) in the water.
7. When chemicals are well mixed, gradually open the cleaning pump discharge valve
while closing the bypass valve to adjust the product and reject flow rates to the
values given in Section 6.5.
1. Remove product and reject lines from the cleaning tank and direct to drain.
2. Close the cleaning pump discharge valve.
3. Turn on the feed water supply to the system. Slowly open the feed valve to allow
RO product water to flow through the module to drain.
4. After flushing all residual cleaning solutions from the system disconnect the
cleaning equipment.
5. Follow the initial start-up procedures in Section 3 of this manual. Start without the
DC power applied to the VNX module for five minutes, and then apply normal
operating DC power.
Flush the VNX module with a 5% Sodium Chloride (NaCl) solution both before and after
sodium percarbonate sanitization. The initial NaCl rinse removes metal ions, particularly
calcium, and magnesium ions from the module.
2. A water flush
1. Follow the instructions in Section 6.5 to prepare the VNX system for cleaning or
sanitization. Make sure that the cleaning tank drain valve is closed.
4. Open the cleaning pump suction valve and bypass valve completely.
6. Start the cleaning pump. When chemicals are well mixed gradually open the
cleaning pump discharge valve while closing the cleaning pump bypass valve to
adjust the product and reject flow rates to the values given in Section 6.5.
2. Start the cleaning pump and flush to drain for about three minutes.
4. Dissolve the sodium carbonate (Na2CO3) in the water. Make sure the sodium
carbonate is fully dissolved before proceeding to the next step.
5. Mix the 30% hydrogen peroxide (H2O2) into the solution in the tank.
6. Open the cleaning pump suction valve and bypass valve completely.
8. Recirculate the solution through the module for 30 minutes. Some gas will be
produced. In addition, the module pressure drop will increase during this
procedure.
1. Remove product and reject outlet lines from the cleaning tank, and direct to
drain.
4. Start the cleaning pump and flush to drain for about three minutes.
1. Close the cleaning pump discharge valve. Keep product and reject lines directed
to drain and disconnect the cleaning equipment from the module.
2. Turn on the feed water supply to the system. Slowly open the feed valve to allow
RO product water to flow through the module to drain.
3. After flushing all residual cleaning solutions from the system follow the initial
start-up procedures in Section 3 of this manual. Start without the DC power
applied to the VNX module for five minutes, and then apply normal operating DC
power.
Do not run a sanitization solution through the system when DC power is applied
to the VNX module.
The sanitization procedure for sodium Peracetic Acid involves five steps:
2. A water flush
NOTE: The following cleaning procedures are based on the piping setup shown in Figure 4-1.
1. Follow the instructions in Section 6.5 to prepare the VNX system for cleaning or
sanitization. Make sure that the cleaning tank drain valve is closed.
4. Open the cleaning pump suction valve and bypass valve completely.
6. Start the cleaning pump. When chemicals are well mixed gradually open the
cleaning pump discharge valve while closing the bypass valve to adjust the product
and reject flow rates to the values given in Section 6.5.
2. Start the cleaning pump and flush to drain for about three minutes.
5. Open the cleaning pump suction valve and bypass valve completely.
6. Start the cleaning pump. When chemicals are well mixed gradually open the
cleaning pump discharge valve while closing the bypass valve to adjust the
product and reject flow rates to the values given in Section 6.5.
9. Allow the system to soak in the peracetic acid solution for up to 90 minutes.
1. Remove product and reject outlet lines from the cleaning tank, and direct to drain.
4. Start the cleaning pump and flush to drain for about three minutes.
2. Turn on the feed water supply to the system. Slowly open the feed valve to allow RO
product water to flow through the module to drain.
3. After flushing all residual cleaning solutions from the system follow the initial start-up
procedures in Section 3 of this manual. Start without the DC power applied to the
VNX module for five minutes, then slowly ramp up the DC power.
7. TROUBLESHOOTING
The troubleshooting chart in this Section is a diagnostic guide. If the VNX system does not respond to
the recommended solutions, do not attempt further repairs. Call your Local Service Provider.
Before calling:
Become thoroughly familiar with the module and all troubleshooting procedures.
Prepare a list of all problems encountered while operating the equipment.
Have your monitoring log sheets at hand.
Have your modules model and serial numbers at hand. This information can be found on the
end plate on the plumbing side (Cathode).
Plumbing leaks Module adapters are loose Tighten adapters, check O-rings
Poor water quality with power Operating current incorrectly Measure feed conductivity and CO2.
ON to unit set Recalculate current according to Section 4
and adjust as necessary.
Loss of flow and/or increase in Module is fouled, scaled, or See Troubleshooting chart at the end of
feed pressure oxidized this section.
DATE
TIME OF DAY
DC VOLTAGE volts
DC CURRENT amps
COMMENTS:
Are any
DC wires Yes Tighten connections
loose?
No
Feed
Increase in DC voltage
water temp Yes
is normal
drop?
No
Acid clean,
Excess
reduce CEDI feed
hardness in Yes
hardness and/or
CEDI reject?
lower CEDI recovery
No
Caustic clean,
Excess
reduce CEDI feed
silica in Yes
silica and/or
CEDI reject?
lower CEDI recovery
No
Cleaning removed
Does NaCl/NaOH organics from resin:
Yes
cleaning help? review process design
and operation
No
Product
Recalibrate or replace
flowmeter Yes
flow meter
incorrect?
No
Clean RO or
RO
increase RO pressure
making too little Yes
or increase RO feed
water?
temperature
No
No
Pluggage due to
Does
particulates or
percarbonate
Yes biofouling - evaluate
cleaning CEDI
system design and
help?
operation
No
Pluggage due to
Does Multi- particulates or
Agent cleaning Yes biofouling - evaluate
help? system design and
operation
No
CEDI P
CEDI resin damaged.
much higher in
Yes Call Technical
NaOH than
Support
NaCl? *
No
Call your local service * Compare product pressure drop when circulating
providor 5% NaCl solution as opposed to 1% NaOH solution
No
Reduce TDS
(clean or replace
No RO membranes)
or lower CEDI prod
flow
No
Increase pH ahead
of RO to remove CO2
No (contact Tech Support)
or lower CEDI prod
flow
No
Go to next flowchart
No
Reduce flow
No or reduce feed
conductivity equivalent
See separate
Have DC volts
Yes troubleshooting Go to chart for
increased?
chart for DC volts DC Volts
No
No
Go to Next Flowchart
Continued from
Previous Flowchart
No
No
Resin oxidized
(affects flow & quality) Did cleaning
No
or fouled restore quality?
(affects quality)
Yes
Also removed
Check feed water Cl2
organics from resin:
Check sanitization
review process
procedure
design & operation
NOTE: 95% recovery requires ion exchange softening or 2 pass RO. For 95% recovery, feed
hardness must be 0.2 ppm as CaCO3 and feed Silica must be 0.5 ppm as SiO2