ASHISH KUMAR SRIVASTAVA

Mobile: 09958199393
E-Mail: ashish4telecom@gmail.com

Job Objective

RDBMS / Oracle / Unix Shell Scripting / BI-Data Warehouse/ Application Support Lead

Professional Profile

An IT professional with 10 Years of experience in IT / ITeS functions of mission-critical business solutions including
application support / product enhancement using IT as a tool.
Currently working with Xerox Gurgaon as a Application SME.
Automation of Operation Process and Design, Deploying application in UNIX,PL/SQL

Performing Daily Monitoring of process / Logs , administration and maintenance of Application

Participating in change management if any required/scheduled in production environment.

Managing Tomcat / Weblogic in production environment

An effective communicator as an Team Lead with exceptional relationship management skills with the ability to
relate to people at any level of business & management.
Experience in Managing Data warehouse Application i.e Datastage and Business Objects
ITIL V3 Certification

Academic Credentials

MCA from HIMT, Greater Noida, Affiliated to U.P.T.U, Lucknow, in 2006.

B.Sc (Physics, Chemistry & Maths) from SHIA .P.G. College, Affiliated to Lucknow University in 2001.
XII from G.N.L.D Rastogi Intermediate College, Lucknow, (U.P.Board) in 1997.
X from M.A.V Intermediate College, Lucknow, (U.P.Board) in 1995.

IT Skills

Languages : UNIX Shell Scripting, SQL

Database : Oracle 10g, DB2
ETL Tool : Datastage
Reporting Tool : BOXI R3
Operating System : UNIX, AIX,Linux
Ticketing Tool : Maximo , Remedy

Organisational Experience

Mar 17 Xerox , Gurugram App SME Gurgaon

Oct 14 Tech Mahindra System Analyst Noida
July 14 Tech Mahindra(Vendor :- Arminus Software Pvt. Senior IT Executive Noida
Ltd)
April 10 IBM India Pvt Ltd Technical operation analyst Noida
April 08 IBM India Pvt Ltd (contract) IT Executive Noida
April 07 IBM (Vendor :- Net Connect India Pvt. Ltd.,Delhi) IT Executive Noida
 Key Functional Areas;

IT Support / Management
Application/Database Issue Resolving, tracking with case / system / Process Study etc.
Focusing on Delivery Management for technical deliverables of concurrent projects according to SLA.
Defining escalation / response / resolution time for reported problems on the basis of criticality.
Defining best practices for project support and documentation.
Application deployment, monitoring, development with training & counseling of processing associates.
Preparing technical documents, performing task scheduling, change management, creating RFC

Key Projects Handled:

1:

Project Title : MPSBI , USDA , DMO-PPM , Lease cube

Role : App SME (Application / Change Management / Incident Management)
Organization : XEROX , GURUGRAM
Tool : Unix , SQL, BI TOOLS - BO, DATASTAGE
Database : Oracle
Duration : Mar, 2017 to Till Now.

Description : MPSBI , USDA , DMO-PPM , Lease cube are XEROX internal application where we take care of
all the functionality from source to target , Planed / Unplanned Outage , incident management.

2:

Project Title : OCX/OMX(Order Capture/Manage Process)

Role : Support Lead (Weblogic / Change Management / Incident Management)
Organization : Tech Mahindra Pvt. Ltd, Noida
Tool : Unix , Weblogic
Database : Oracle
Duration :Jul, 2014 to Mar, 2017

Description : OCX/OMX (Order Capture/Manage Process) is an AT&T Application which Captures the order
From user and provide their respective status phase wise.

3:

Project Title : PACS

Role : Application Lead
Organization : IBM India Pvt. Ltd, Noida
Tool : SQL DEVLOPER / TOAD , Unix Shell Scripting
Database : Oracle
Ticketing Tool : MAXIMO
Duration : Dec,2013 to Jun,2014

Description : PACS is prepaid application which is used to load CDR based on specific criteria.

4:

Project Title : IRP 360 (Data warehousing Project)

Role : Application Lead , Analysis
Organization : IBM India Pvt. Ltd, Noida
Tool : Data Stage 7.5 ,8.1, BOXI R3
Database : Oracle
Ticketing Tool : MAXIMO
Duration : Dec,2009 to Jun,2014
Description : IRP 360 is data warehouse project to cater the need of Business user for overseeing their business
Trend and take decision according to that. Data comes from different sources and
Loaded to DB2 after processing according to Business need .

5:

Project Title : CPRS(Content Provider Revenue Settlement)

Role : Query Developer
Organization : IBM India Pvt. Ltd, Noida
Operating System : AIX
Database : Oracle
Ticketing Tool : MAXIMO
Duration : May,2009 to Oct,2009

Description : In CPRS (Content Provider Revenue Settlement) data is extracted from different Customer servers
from Telemedia Database and processed according to Business need and deliver to Customer.

5:

Project Title : MIS

Role : IT Executive
Organization : IBM India Pvt. Ltd, Noida
Operating System : AIX
Database : Oracle
Ticketing Tool : MAXIMO
Duration : May,2007 to Mar,2008

Description : In MIS I had develop the report for Business and fulfilling the Clients Adhoc Requirement.

Training Project:

Project Title : Automation of Work Updation System Role: Coding

Organisation : Cosmic Softech Team Size: 2
Environment : ASP.NET with C#, Database- SQL Server Duration: 5-months

Description : The project is a composite mixture of control, leadership, teamwork, resource management etc. An
employee has to submit his/her work status everyday. Work will be assigned to the subordinates and this will be
checked regularly. According to this remarks will be given to them.

Academic Projects
Project Title : Telephone Directory Role: Coding Duration: 1.5 Months
Environment : C Language using File Handling Team-size: 2
Description : This project stores all information (Contact Number, Name, and Address) as General Telephone Directory.

Personal Details
Permanent Address : Plot No:-703,Rishi Nagar, Alambagh, Lucknow-226005
Current Address : 1516, Vidhi, Mahagunpuram, NH- 24, Ghaziabad, UP
Date of Birth : 10-01-1980