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HOW ARTIFICIAL

INTELLIGENCE WILL
CHANGE PROJECT
MANAGEMENT
FIND INSIDE

1Why 86% of Project


Managers dont
mind AI support in
2 AI tools helping PMs get
the full picture and
uncovering the drivers
3
If AI will also help
determining what
motivates an
administrative control impacting the business individual or a team

2002 - 2016 Ciklum. All rights reserved


INTRODUCTION
Project managers have an Let's begin answering this
intimidating variety of essential question by breaking a project
responsibilities. From defining managers responsibilities into
a project's scope and identify- buckets.
ing risks to assigning tasks and
creating schedules and budgets.
THREE SIDES OF A TALENT
Though these skills sets are
TRIANGLE FOR THE PM:
characteristic of modern soft-
ware and IT-related projects --
such as the management of a Leadership
mobile app build -- the talents
and sensibilities of the project
manager have been necessary
since ancient civilizations
decided to build things. For Business
Acumen Technical Project
centuries project managers have
Management
determined how long it would
take to build a structure
efficiently and on time.

Artificial intelligence has a role to

SO, IS IT POSSIBLE THAT A play within each of these


buckets, and recent research and
PROFESSION THAT DATES BACK survey feedback indicates the
THOUSANDS OF YEARS CAN influence of AI is larger in some

SUDDENLY BE REPLACED BY areas than others, depending on


the case.
MODERN TECHNOLOGY LIKE
ARTIFICIAL INTELLIGENCE?
TECHNICAL PROJECT
MANAGEMENT
1 A modern project manager has
the responsibility of handling the
Fortunately for the eighty-six
percent that would welcome
administrative duties of a project,
which, according to a recent
that assistance, there are already
machine learning tools and Up to 54%
survey of project managers by
the Harvard Business Review,
artificial intelligence systems
on the market that will either
of PM's time is stolen
takes up 54% of respondents lend them a hand or perform by administrative
time, more time than every other these task entirely. For example,
aspect of project management Monte Carlo simulation is able
TWEET
THIS
control
combined. These tasks include to perform risk analysis through STAT
determining the scope and mathematical techniques, while
budget for a project or websites like Kono.ai are able to
ground-level work like manage schedules for project
determining work schedules managers, essentially acting as
and ensuring shipments arrive an AI assistant. In the coming
promptly. Within this Harvard year, if not months, one can
Business Review expect smart software to be able
survey, eighty-six percent of to automatically route shipments
project managers to their correct locations, create
stated they would like schedules for thousands of

86%
support from artificial employees based on their
intelligence in order to availability and even alert project
complete these tasks. managers when spending

of PMs would like milestones are met.

support from AI for


admin tasks TWEET
THIS
STAT
BUSINESS
ACUMEN
" AI HELPS DETERMINE
ODDS OR THE BEST
PROJECTED ACTION,
BUT FIRING AND
HIRING SHOULD BE

2 This aspect of project handle some of this; the tool MADE BY PEOPLE
management has been Narratives for Tableau is a free
somewhat controversial in the extension, available for TWEET THIS STAT
past, but many have argued that Google Chrome browsers.
it should be included in the new With the ability to see dynamic
project management triangle. In narratives based on chart data
short, a Project Manager should and analytics, Narratives has the
not only understand the ability to determine how projects
intricacies of the project itself, will impact the overall business
but understand how the project itself, and how it can fit into a
fits into the larger view of the companys budget or their

"
company. AI has the ability to overall story.

PROJECT
MANAGER SHOULD However, there is a second projected course of action,

NOT ONLY part of Business Acumen that is ultimately major decisions are
separate from simple analytics currently, and even into the near
UNDERSTAND THE and projections. This involves future will continue to be, made
PROJECT judgment calls, especially when by people. This is especially true

INTRICACIES, projections are close and models when it comes to hiring or firing
show odds as a toss-up. While AI employees and contractors,
BUT HOW IT FITS has the ability to help determine which leads directly to the next
INTO THE odds or show the best aspect of Project Management.

BUSINESS
TWEET THIS STAT
LEADERSHIP " AI WILL HAVE A
DIFFICULT TIME
DETERMINING WHAT

3
The area where artificial intelligence will
struggle to keep up with is an area that it
is simply not programmed to deal with;
personalities. Think of team creation like
dating sites or the television show
Married at First Sight, when artificial
MOTIVATES AN
INDIVIDUAL OR
A TEAM
human behavior and emotion. A project intelligence takes a pool of people and
manager needs to assemble a team of determines who their perfect match TWEET THIS STAT
talented people whose skills all should be. Oftentimes, AI will get this one
complement each other; this is wrong, and relationships will not work
something that, based on manager out. This is no different than working
reviews, reported skill sets and prior relationships, where a Project Manager
results, an artificial intelligence system will need to build a team of people who
can help with. However, it cannot yet will not only get along and work well
understand that the team it comes up together, but will challenge each other
with may have some oil and water in order to get the best result possible.

THE SKILLS MANAGERS SAY THEY WILL NEED

"
TO SUCCEED OVER THE NEXT FIVE YEARS
They undervalue critical people skills

PERCENTAGE OF RESPONDENTS WHO SELECTED THE GIVEN SKILL AMONG THEIR TOP THREE AI also will have a difficult time freelance workers or consultants
determining what motivates an are often asked to come togeth- AI SIMPLY IS
Digital and technology 42% er for a single project before
individual or a team. Asking AI
Creative thinking and experimentation 33%
to perform this task isnt much breaking back apart into their
NOT ABLE TO
Data analysis and interpretation 31%
different than asking a machine own factions, knowing how to CONNECT WITH
Strategy development 30%
to become a teacher. Often, the motivate each individual or team PEOPLE ON A
Planning and administration 23%
difference between an excellent and pushing the right buttons at
Social networking 21%
teacher and one who simply gets the right time will get a project
PERSONAL LEVEL IN
People development and coaching 21% People skills
the point across is knowing how done properly. In this case, AI THE WAY PROJECT
Collaboration 20%
to motivate their students. This simply is not able to connect MANAGERS DO
Quality management and standards 20%
Sharper skills within my current domain of expertise 20% is true of project managers and with people on a personal level

Performance management and reporting 17% their employees. In an era when in this way. TWEET THIS STAT

Source accenture survey of 1,770 frontline, mid-level, and executive-level managers from 14 countries
SO HOW WILL
AI CHANGE PROJECT
Find out more about Project Management
and how you can enhance it today

For more information on AI and how it will impact

MANAGEMENT?
the project management space, feel free
to visit us at www.ciklum.com
or our blog at www.ciklum.com/blog!

In the short term, AI has the


ability to take over the vast
WITH THE TECHNOLOGY THAT IS IN PLACE AND THE
majority of administrative and
technical project management. MOTIVATION OF PROJECT MANAGERS TO REMOVE
These tasks can be performed ADMINISTRATIVE AND TECHNICAL TASKS FROM THEIR
faster and more accurately by
PLATES, EXPECT AI TO TAKE OVER THESE TASKS IN THE
an AI system than they can by
human Project Managers. NEXT FEW YEARS.
Additionally, as surveys have
shown, this is an aspect of
project management that
major decisions, though, AI in some time. Even if we end up
managers would simply rather
its current and projected form is with walking, talking AI similar to
not deal with, or at the least,
best used as an accompaniment what has been seen in science
would prefer some help with.
rather than a full manager. fiction films, there is an emotion-
However, when it comes to the al connection and factor unique
As far as an analytics and
leadership and motivating factors to people that AI simply cannot
statistical analysis goes, AI has
of a Project Manager, the human replicate or account for.
the ability to help craft a story
element cannot be overstated.
about where the project will fit
This is an area where AI is lack-
into a companys overarching
ing, and may be lacking for quite
goals. When it comes down to
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