Cassie Stone

As an enthusiastic professional, I am extremely passionate about education and helping

others reach their goals. I thrive in a challenging environment that allows me the
opportunity to excel through hard work and perseverance to truly make a difference in
others' lives. Additionally, I embrace a culture of high performance and accountability
resulting in continuous improvement that values learning and a commitment to quality.

PERSONAL QUALIFICATIONS

Driven to utilize exceptional interpersonal communication skills; including facilitating

conflict resolution by implementing effective strategies. Quick Study, ability to pick up new
tasks quickly and effectively. Multitasking and organizational capability with demonstrated
abilities to work in a high stress environment with multiple distractions. Willing and eager to
work with people from diverse backgrounds in a team setting to accomplish mutual
objectives. Experienced in Microsoft Office and iOS applications, OncoEMR, Meditech,
Epic, Kronos, G4 Smart ID, Smart Solve, HealthStream, Concur. Working knowledge of
iMedidata and Educational Portals.

EXPERIENCE

MEDICAL OFFICE SPECIALIST

2016-Present, Medical Research Facility, Denver, CO

Provide executive assistant support to the Principal Investigator.

First contact for triaging incoming calls by utilizing critical decision making skills.
Schedules patient ancillary and physician appointments in a timely, accurate, and
efficient manner.
Proactively acts as a resource to solve issues for staff and clientele.
Reaches out to patients to remind them of upcoming appointments and tracking missed
appointments.
Verification of all patient demographic and insurance information.
Maintaining patient medical records profiles to ensure all providers accurate and up-to-
date critical information.

PATIENT REGISTRAR
2015-2016, Healthcare Facility, Englewood, CO

Interview patients at workstation or at bedside to obtain all necessary account information

while ensuring charts are complete and accurate.
Effectively communicates with clinicians and patients to ensure information is detailed and
accurate.
Process patient charts according to paperwork flow needs and established productivity
standards.
Welcome patient and family members in a professional manner.
Update patient medical records by attaching physician orders to ensure patients are
receiving appropriate tests.
PATIENT REGISTRAR
2013-2015, Healthcare Facility, Golden, CO

Acts as a problem solver with patients and clinicians to ensure the scheduling is performed.
Monitor all aspects of individual patients schedules for continuity of appointments and
appropriate prerequisite appointments.
Collects all necessary patient demographic, insurance, and clinical information and
updates changes when needed.
Refers patients to financial counseling if warranted while notifying the Patient Financial
Counseling Office of any significant gaps in coverage or high co-pays or deductibles prior
to services being rendered.
Manages physician schedules as assigned to ensure that schedules are full and accurate.
Maintains communications with patients to keep them apprised of the status of their
appointments.

PRIVATE NANNY
2010-2014, Private Family, Littleton, CO

Experienced in positive reinforcement techniques that promote educational and

emotional goals ranging from typical to children with special needs.
Maintained a clean and safe environment that encouraged children to thrive.
Responsible for transporting children to and from school, outings, and various activities.

TELEMETRY TECHNICIAN
2004-2010, Healthcare Facility, Parker, CO

Analyze and interpret cardiac rhythms of up to 70 patients within 3 separate departments.

Run routine and critical reports, maintain records and spreadsheets to ensure proper
monitoring at required intervals.
Communicated effectively to report all changes in heart rate, rhythm, SPO2 values, and
de-saturations to the primary RN or charge RN on the unit.
Demonstrate strong critical thinking skills.
Maintains all telemetry supplies.
Performs all duties with full understanding of related age specific factors.
Orients and Mentors new staff.
Demonstrates full knowledge of all parameter value limits (critical high and low) and ECG
changes that warrant notification of RN.
Prints rhythm strips on admission, every shift, and with changes for all ECG monitored
patients, interprets, and provides to units for RN co-signature.
Demonstrate ability to communicate effectively and work with others as a team to ensure
quality patient care.

POSTER PRESENTATION

Cancer Health Literacy Assessment in Phase I Oncology Drug Development Unit

Research and Evidence-Based Practice Symposium: In Search of Evidence
September 2017

EDUCATION

Bachelor of Art- Educational Studies, Arizona State University

In Progress, Deans List
National Society of Colligate Scholars