LINCOLN MEMORIAL UNIVERSITY LIBRARY START OF THE YEAR UPDATE

Library Chat, Tampa Site Library, Library Website,

Circulation, Collections, Usage Statistics
Library Chat Service
A. Number of students Library Chat Service is available to
Entire student population, graduate, undergraduate, DCOM, Vet, Nursing all programs.
The chat service is available on the library website on every page as a pop-up and is
available from 9 a.m. to 9 p.m. Monday Thursday, Friday Saturday 10 a.m. 5 p.m. and
Sunday from 2 p.m. to 9 p.m. When the service is closed the chat rolls over to a 24 hour
email service which redirects chats to our library@lmunet.edu email and these questions
are answered within one day.
B. Significant events/presentations to come:
The chat service hours can be extended during events including the Outreach events (ie.
Black History Month, Womens History Month, Banned Books Week). These hours can be
extended during times of projected heavy traffic such as the 2 weeks preceding midterms
and finals as well as the beginning of the semester and significant weather happenings.
C. Data collection, effectiveness, assessment, and reach:
Since August 2016, we have had 302 contacts with students including 153 live chats
averaging ~12 minutes each with 100% positive ratings.
D. Important project(s) and status of progress:
The chat service is manned during special events including current events of significance
like weather closings or other newsworthy happenings.
E. Any additional information

Tampa Site
A. The number of students current and projected at the Tampa Site:
Fall 2017: 19 students. Spring 2018: 40 forecast. Fall 2018 40+ projected. Spring 2019 40+
projected. Access to the small student population at Tampa allows for significant contact
with individual students as well as faculty. The library space is open and visible from the
commons area with a full-time Medical Librarian and Library Systems Coordinator.
B. Significant events/presentations to come:
In-class learning sessions scheduled: Nursing 320 Evidence Based Medicine; Nursing 320
APA tutorial. Librarian participates in program orientations, introducing library resources
and services. Outreach events for Tampa site will coincide with main campus events,
including library events such as Black History Month, Banned Books Week, etc. Projected
Tampa specific events: Brown Bag Tutorials (Topics to include APA; Finding info in
databases; How to use the library website (chat, databases, book checkouts, interlibrary
loans); Zen Garden: Puzzle/games/coloring materials and healthy snacks available to
students for stress relief in the library (for midterm and finals weeks).
C. Data collection, effectiveness, and reach:
Statistics will be collected including number of attendees, participation rates, and success
utilizing questionnaires after event. Materials consumed by attendees (i.e. #of coloring
pages); observation of use.
D. Important project(s) and status of progress (Current):
Eclipse event which coincided with the distribution of nursing bags. Candy and cupcakes
were given as well as information about the eclipse (this event took place only inside the
commons area) with live streaming video of the event via NASA and music played that was
eclipse themed. Success was measured by the number of students in attendance (100%) as
well as Faculty attendance (also 100%). One on one contacts with each student was possible
to share library services not limited to Nursing.

LAURA A. MURRAY 08222017

LINCOLN MEMORIAL UNIVERSITY LIBRARY START OF THE YEAR UPDATE

E. Any additional information:

The library at the Tampa site has had significant traffic already in spite of the newness of
both the students and the LMU Caylor School of Nursing Program in Tampa and the early
time frame for the semester. Out of the 19 students 100% have visited the website, 75%
have checked out a book, and more than half have visited on multiple occasions.

Library Website
A. Number of students current usage of the Library Website and availability:
We have ~15,000 library website visits per month with the previous annual visits totaling
106,491. The library website is available to the entire student population, graduate,
undergraduate, DCOM, Vet, Nursing all programs.
B. Significant events/presentations to come:
The website views are significant as the outreach events we have all year are shared on the
library website (and social media, which is accessible via the library website). Future events
include Black History Month, Womens History Month, Banned Books Week. We have a
regularly updated blog which includes book reviews, success is measured by site visits.
C. Data collection, effectiveness, assessment, and reach:
While the Outreach events data is collected separately, library website data is collected and
stored via tools that are included with the website software.
D. Important project(s) and status of progress:
Website searches can be compared to events such as librarian outreach projects and
information sessions. Success is measured by site visits.
E. Any additional information
Library Collections
1. Books (Digital/Electronic): 223,759 titles as of April 5, 2017 (Does not include JSTOR
non-purchased DDA titles)
2. Books (Physical, Titles not volumes): 85,182
3. Databases: 221 (Including law databases all students can access/Does not include
databases first subscribed to after June 2016)
4. Media: 92,092 (Naxos) and 188 (Bates) = 92,280 (Does not include Psychotherapy.net
videos since these were subscribed to during fiscal year 16-17)
5. Serials: 37,339 (As of June 30, 2016)

Library Circulation Physical Items: 8,628

IPEDS Statistics Library Collection 2015-2016

Physical Digital

Books 85,182 223,759

Databases 221

Media 5410 92,280

Serials 37,339

LAURA A. MURRAY 08222017

LINCOLN MEMORIAL UNIVERSITY LIBRARY START OF THE YEAR UPDATE

Physical
Items
Circulation 8628

Database Usage Statistics (IPEDS example, not the whole spreadsheet)

E-journal Usage Statistics (example, not the whole spreadsheet)

LAURA A. MURRAY 08222017