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  • Technical Requirements for a Restaurant

    Diunggah oleh

    hananurdinaaa
    14 tayangan1 halaman
    This document outlines the relative importance of various factors for a restaurant. It lists factors under the categories of Product, Service, and Place/Facilities. It then provides a numerical rating from -9 to +9 to indicate strength of importance for each factor. The factors are then summed to provide total importance weightings, with Quality of Food, Staff Training, and Power Source being among the most important factors.

    Deskripsi Asli:

    house of quality

    Judul Asli

    HOQ KFC fix

    Hak Cipta

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    This document outlines the relative importance of various factors for a restaurant. It lists factors under the categories of Product, Service, and Place/Facilities. It then provides a numerical rating from -9 to +9 to indicate strength of importance for each factor. The factors are then summed to provide total importance weightings, with Quality of Food, Staff Training, and Power Source being among the most important factors.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    14 tayangan1 halaman

    Technical Requirements for a Restaurant

    Diunggah oleh

    hananurdinaaa
    This document outlines the relative importance of various factors for a restaurant. It lists factors under the categories of Product, Service, and Place/Facilities. It then provides a numerical rating from -9 to +9 to indicate strength of importance for each factor. The factors are then summed to provide total importance weightings, with Quality of Food, Staff Training, and Power Source being among the most important factors.

    Hak Cipta:

    © All Rights Reserved
    Unduh sebagai PDF, TXT atau baca online dari Scribd
    Tandai sebagai konten tidak pantas
    dari 1

    Strong Positive +9

    Positive +3

    Negative -3 Technical Requirements

    Gold standard service time


    Strong negative -9

    Functional, structural and

    Cleaning service system


    Staff Knowledge Level
    Weak +1

    Material for packaging

    Good Wifi Connection


    Relative Importance

    Cooking Equipment

    Strategies Location

    Power of Electricity
    Forwarding to suit
    Medium +3

    customer needs

    Air Conditioner
    esthetic design
    Secret Recipe
    Strong +9

    Staff Training

    Manufacturer
    Sponsorship

    Shift system
    Ingredients

    Good Staff

    Land Area

    Cost
    1.Quality of food 5
    2.Variant Menu 4
    Product
    3.Price 4
    4.Promo package 4
    5.Packaging of product 4
    1.Fast service 5
    Service
    2.Easy of ordering 4
    3.Friendly service 4
    4.Ordering accuracy 5
    5.Delivery time 4
    1.Convinience place 4
    2.Cleanliness 5
    3.Free wifi 4
    4.Operational hour 4
    Place/Facilities
    5.Reachable place 4
    6.Park area 4
    7.Power source 4
    8.Musholla 4
    9.Room Temperature 4
    10.Playground Area 3
    Importance Weighting 81 81 91 81 36 81 173 80 36 70 57 57 68 36 36 36 244 136 36 380
    Percentage Importance Weighting 4% 4% 5% 4% 2% 4% 9% 4% 2% 4% 3% 3% 4% 2% 2% 2% 13% 7% 2% 21%

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