Top Tips Phone Overseas

Top tips when using your mobile phone overseas | the iiNet Blog
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Top tips when using your mobile phone overseas

Posted on January 31, 2014
http://blog.iinet.net.au/top-tips-phone-overseas/ (1 of 11)15/02/2014 10:56:08 AM

Its great to travel overseas. Theres nothing like a change of scenery, new
experiences and exotic locales to awaken the senses. And nothing beats rubbing it in
to friends back home by posting a few pics on social media and a phone call telling
them that you really do wish they were here.
Of course, international data roaming is also a really useful tool. From checking your
flights and the weather to translating menus and finding out whats happening around
town.

But how do you enjoy all that information at your fingertips without worrying about bill
shock once you land back home?
Get a great rate, oh wait, you already have
From January 1 this year, we reduced data roaming rates from $20 per MB all the way
down to a mere $2 per MB. Youre welcome!
(The exception to this rate is when your phone connects to a maritime carrier, like
when youre sailing on the high seas. Thats called the other zone and is charged at
$15.50 per MB.)
What do you have to do to get the new rate? If youre an existing customer nothing.
We automatically applied the rate from January 1 so youll enjoy the new rate
whenever you activate roaming. New customers will need to accept a pre-recorded
waiver before our Support team will switch international roaming on.
Wi-Fi is your best friend
Whether youre at your cousins apartment or the local caf, ask if theres free Wi-Fi.
But remember your manners and dont try to download the internet or clog their
streaming by watching cat videos. If your cousin lives in the middle of nowhere and

only has dial-up internet, best to put the phone down and pick up a book.
Dont call me, Ill call you
While youre convincing friends and family to feed the cat and pick up your mail ask
them to text or message rather than call you. Thats because youll be charged for
phone calls from Australia that are made to your phone while overseas. (This also
reduces the chances that someone calls you at 2am in the morning because they
couldnt work out the time difference.)
Heavy-duty usage
If youre planning to do a LOT of downloading, uploading or calling while travelling, you
might want to consider these options:
International Call/Phone cards: buy a phone card once you arrive in
your destination from a local telecommunications provider.
Travel SIM Card: Available for sale from other mobile providers in
Australia, these SIM cards allow you to use your own mobile handset while
roaming, providing its not locked to a specific provider. (Cool fact: handsets
bought from iiNet arent locked.) The SIM cards work in 140 different
countries and you wont get charged for incoming calls.
Bonus tips

Dont forget to pack your phone charger.
Pack a travel adapter that will work in your destination country.
We also have lots more tips in Packing and travelling with tech.
For more information on international roaming, check out our help article:
International Roaming Feature
Do you have any other useful tips for travelling overseas with a phone? Share them in
the comments below.
Photo credit: Onny Carr
Messaging alternatives
Clever online tips to plan your holiday
Handsets and tablets to keep your wallet happy
Natalie Marinho | Author
Natalie is Editor of the iiNet Blog and part of the social media team. A self-

confessed geek, she likes to play video games, buys more books than she has
time to read and has a miniature TARDIS sitting on her desk.
6 comments
1.
hubert franz pospisil
February 3, 2014 at 8:23 am
Going to Austria in 6 month time.Question,When there, using my mobile to call a
local number there,what will the cost of this phone call be?Approx.Thank you
BERT
[Reply]
Amy Pearce Reply:
February 5th, 2014 at 10:28 am
Hi Bert,

We have a nifty call calculator on our website that will let you know the
cost of calls and texts will overseas.
Please be aware, using your mobile overseas is not included in your
monthly quota and will be billing ontop of you monthly plan charge.
Have a great trip!!
- Amy
[Reply]
2.
Lou Rollinson
We always take a four point power board for the travel adapter so we can
charge both phones and cameras at the same time. Lou
[Reply]
3.
Row
I recently spent 5 weeks in Europe with no international roaming and no phone

access but I still used the free wifi everywhere I went. Even cheaper option as I
didnt have to pay any fees at all.
Cant really see the value of risking hefty phone bill simply to be able to make
phone calls.
Especially with services like Skype and Viber. Was able to ring and text for free
when wifi was available.
[Reply]
4.
Judith
Another advantage of taking your mobile with you and letting your bank know
when youre going and where the bank can let you know instantly if your credit
card is supporting some crims lifestyle. Its a bit embarrassing when you try to
use your card, not knowing its been stopped.
[Reply]
5.
Terry
February 12, 2014 at 2:03 pm
I always get my Telco to turn off 3G data when overseas. Then there is no

chance of a big bill. If you cant get wifi chances are you are in a remote place
and probably cant make a call on your mobile.
[Reply]
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Packing and travelling with tech | the iiNet Blog
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Packing and travelling with tech

Posted on November 11, 2013
We all have different perferences on ways to travel or what our idea of an ideal holiday
may be. But your gadgets and devices can offer you a safe and organised trip and help
you get the most out of your time overseas. If youve never travelled with tech before
or if you have never travelled at all, well cover some considerations and benefits to
taking your gadgets on the road or in the air!
http://blog.iinet.net.au/packing-travelling-tech/ (1 of 11)15/02/2014 10:57:19 AM

Get the down low and download!
Once you experience the convenience of a smartphone loaded with travel related
apps, it will make you wonder how people ever managed without it. From translations,
to maps, train timetables or activities schedules and hotel bookings, it is amazing what
you have access to that would have previously required a book/pamphlet or extensive
research.
Space and time savers
By now it should be clear that loading your smart phone with travel apps can save you
a lot of time. It allows you to search, book and plan all on the go but it also saves a
lot of space. For every bit of information you have on your device, it is one less
pamphlet or travel book you need to pack and take with you.
If you are like me, the inflight magazine on a plane isnt going to cut it for a 10 hour
flight a long distance train or bus ride might not even have a magazine! (Although I
guess you COULD look at the scenery.)
Reading
Sometimes reading material is a valuable travelling companion. Whether you feel the
need to read before bed or if you have a long period of down time, a book is going to

take up valuable space in your luggage.
An eReader, such as a Kindle or Kobo is perfect to travel with as you can fit many
books into the 1 device. What is also great about an eReader, is the battery life
sometimes lasting weeks or even months. This allows you to use the precious battery
time on your phone or tablet for tracking down a good noodle house and translating the
menu.
We looked at some other E-Reader features in a previous blog article: To read or
eRead?
Gaming
I give an honourable mention to handheld gaming devices, notably the Nintendo 3DS,
excellent for when you need to kill some time waiting for a flight. The 3DS also offers
some cool extra features, like a pedometer that lets you earn coins to spend in games
and a social tagging feature which lets you interact with other users you may walk past
(this is particularly cool if you ever travel to Japan).
Of course, thanks to the Apple App Store and Google Play Store, smart phones have
opened the door to a world of games. Be sure to download a few new ones before
you go overseas to keep your data roaming bill manageable.
Tech-saavy considerations

Lastly, here are a few important things to consider whenever you travel with tech:
Always check what kind of power outlets and voltage are used in your
destination country. If necessary, purchase the necessary adapters before
you go on holidays. (You dont want to be looking for an Australian adapter
at 2am when your laptop has only 2% battery left)
Make sure you pack all the power cables, batteries and chargers for each
device
Pack your gadgets securely and tightly (if you are putting them in your
luggage) to minimalise impact there will be impact.
Pack smaller tech items (USB, SD cards, display adapters) in one of those
clear zip-lock sandwich bags. Theyll be easy to find and are less likely to go
missing.
Beware of pickpockets and thieves. Tech can be worth a lot of money, I
always have a bag that can be zipped up and has multiple compartments.
Before you check out of accommodation always do a last scout around for
your cables and adapaters. Theyre not always cheap or easy to replace
while youre still travelling.
If you do forget something, check with the reception/concierge at your hotel.
Sometimes they can lend you a spare phone charger.

If this article has sparked your interest in travel but you have no idea where to start
check out our previous article for clever tips on how to plan your holiday using
websites and apps.
Your gadgets are your friends, but they wont do your travelling for you. So dont spend
the whole trip buried in your phone, tablet or laptop get out there and have some fun!
Thanks for reading my blog article and if youd like to share some of your travel tips,
leave a comment below.
To read or eRead?
A Game Changer: the OUYA
The need for games fast and the ghost of Christmas games past
Karl Adam | Author
Karl is part of the iiNet social media team. He enjoys food, video games, food,
being comfy and Mixed Martial Arts. He most certainly cannot take a punch.

5 comments
1.
Stewart Ross
December 2, 2013 at 5:04 pm
instead of carrying a heap of adaptors for each device carry one power adaptor
for the country you are in and take an aussie power board with surge protection
with you i did that on a recent trip through Belgium England and Canada and
had no problems could charge up to 6 devices at once
[Reply]
2.
Robin
I have found free Wi-Fi really available in coffee shops & public libraries in
places such as Alaska.
In Paris our apartment had free Wi-Fi available for my iPad and FREE telephone
calls to Australia among many, many countries.
On ships the charges were outlandish!
[Reply]

3.
Gerard
Great idea Ross just a little extra:
make sure the power board has at least 3 metres, preferably 5 metres, of cable.
Some hotels like to hide the sockets in strange places.
Go and travel even if things turn a bit funny at times.
[Reply]
4.
Stephen Leahy
I cant believe this article, which mentions the value of taking a smartphone on
holiday, doesnt make any warning about global roaming charges on mobile
phone use overseas hardly tech savvy writing
[Reply]

5.
Jan
Way to go Ross, I have tried a similar system using surge-protected double
adaptors (smaller and easier to pack into corners) with excellent results.
With the roaming situation, an international sim seems to be the way to minimize
charges and still retain adequate contactability when email is not fast enough.
[Reply]
Leave a Reply
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iiNet Mobile Voice - International Roaming Feature | iiHelp
personal about iiNet support contact customer home
business login search
Sales: 13 19 17 Support & billing: 13 22

58
General
Billing
Moving House
Setting Up
Troubleshooting
Status
Mobile Voice - International Roaming Feature
ne
cle will answer some frequently asked questions about International Roaming for your iiNet Mobile Voice service.
onal Roaming is the ability to make and receive mobile phone calls from an Australian mobile service whilst overseas by utilising other mobile networks.
ne of these links to skip down:
ant facts about International Roaming
atives to International Roaming
o enable and disable International Roaming
your mobile service while roaming
g international calls (including to Australia) while roaming
g local calls while roaming
g an International Roaming customer from within Australia
g an Australian International Roaming customer while outside of Australia
g and receiving calls while roaming
ng and receiving SMS while roaming
nge rates
g International Roaming charges on your invoice
https://iihelp.iinet.net.au/support/node/4891 (1 of 6)15/02/2014 10:58:00 AM

data while roaming
rtant facts about International Roaming
your mobile phone overseas is expensive. In addition to higher call and data rates, you're also charged for receiving calls and MMS (picture) messages. Calls and texts fall into 2 pricing zones depending on your location and
alls into a single flat-rate pricing zone*. Check specific roaming rates.
ugh the majorty of data use falls into 1 zone, there is a zone called 'other' which applies when travelling on a cruise ship and accessing a special network. This zone does incur a higher charge of $15.50/MB.
and data charges (including social media use) while roaming are not included in your monthly call/data allowances and theyll be charged in addition to your monthly plan fee.
roaming, your mobile usage details may take days or weeks to reach iiNet, meaning you wont receive timely usage warnings or see up-to-date usage information in Toolbox.
e responsible for all charges accrued by use of your service while overseas, just like you are when youre in Australia.
mobile handsets may use frequencies that are not compatible with certain overseas networks.
rk quality, coverage and capability can vary greatly from country to country. Some overseas networks don't have SMS functionality.
ese reasons, we dont recommend that you use international roaming where there are alternatives.
natives to International Roaming
national Call/Phone cards
Most airports and convenience stores sell prepaid phone cards that allow a fixed line phone, pay phone, or even a mobile phone (if the SIM card is localised) to make
nternational calls at more affordable rates than those charged for an international roaming service.
el SIM Cards
Available for sale from other mobile providers in Australia, Travel SIM cards allow you to use your own mobile handset while roaming, provided its not locked to a specific
rovider (handset bought from iiNet are not locked). They work in 140 different countries and you wont get charged for incoming calls.
you connect to a local Wi-Fi network, you can access the internet without using your mobile data. To prevent mobile data use, you should disable 3G/4G mobile data
eception in your mobile handset settings, so the internet can only be access while connected to a Wi-Fi network. If you have a smartphone, applications such as Skype and
WhatsApp can be used to make calls and send messages using the Wi-Fi network.
to enable and disable International Roaming
you consider enabling International Roaming, make sure that you read and understand the charges and rates applicable in your destination country.

s on 13 22 58 to request activation of International Roaming.
need to listen to the terms and conditions applicable to activating International Roaming and then provide a verbal acceptance of those conditions.
ational Roaming can be activated permanently, or just for a 90-day period. Please note: To activate international roaming permanently, youll need to pass a credit check. This can take one business day to complete.
any required credit checks have been passed, International Roaming may take up to 2 hours to activate.
able International Roaming log into Toolbox and select mobile voice settings from the Phone drop-down menu. Select Off next to International Roaming and then click Save Settings.
g your mobile service while roaming
you arrive at your destination, turn on your mobile handset.
handsets will automatically connect to a compatible network. If this is successful, youll see the network name on your handset screen.
etwork displays, youll need to manually select a network (carrier). Please check the user manual for your mobile handset for instructions on how to do this.
eferred carriers are:
ong Kong HKCSL
ndia Airtel
ndonesia Telkomsel
orea SK Telecom
Macau CTM
Malaysia Maxis
hilippines Globe
ingapore - SingTel
aiwan Taiwan Mobile
hailand AIS
ng international calls (including to Australia) while roaming
alling, use the international access prefix (+), followed by the country code and then the number youd like to call. The county code for Australia is +61, which would replace
n a call made within Australia.
mple, 08 1234 5678 would need to be dialled as +618 1234 5678.
ng local calls while roaming
number as it is found locally, including any local area codes.

ng an International Roaming customer from within Australia
e in Australia and youre a mobile phone number that is roaming overseas, there is no need to change the way you would dial their number. You will be charged standard
hone call rates.
ng an Australian International Roaming customer while outside of Australia
alling, replace the first 0 with the Australian international access code +61. For example, 04 1234 5678 would need to be dialled as +614 1234 5678.
ng and receiving calls while roaming
calling Australia from overseas, youll be charged the cost of the international call rate to Australia in 30 second increments, with a minimum charge of 60 seconds. This includes instances where you call another Australian mobile
number that is also roaming.
making a local call, you will be charged at the National call rate applicable for the country youre currently in, in 30 second increments, with a 60 second minimum charge.
making an international call whilst overseas, you will be charged at the International call rate per 30 seconds (or part thereof) per call, with a minimum charge of 60 seconds.
receiving a call, youll be charged for the re-routing of the call from Australia to the country you are currently in. The call will be charged at the Receiving calls rate to that country in 30 second increments, plus flagfall, with a
um charge of 60 seconds.
ing and receiving SMS while roaming
ent to Australian mobile numbers (regardless of location) are charged at your plans national SMS rate (GST taxable) plus the SMS International carrier charge (non GST taxable) for the carrier you are roaming with.
ent to non-Australian mobile numbers are charged at the standard international SMS rate (GST taxable) plus SMS International carrier charge (non GST taxable) for the carrier you are roaming with.
ange rates
es are subject to currency fluctuations. All call costs are converted at the current exchange rate at the time of invoicing by the network.
ates supplied in advance are subject to change without notice and are intended as a guide only.
ing International Roaming charges on your invoice
ke up to 3 months for international roaming calls and data usage to be invoiced. You may experience similar delays when viewing itemised roaming calls in the Call Tracker
mobile service in Toolbox.

g data while roaming
things simple, any data usage while roaming falls into a single flat-rate pricing zone of $2/MB, except when connected to maritime carriers. The carriers who fall into the
/other zone, which is charged at $15.50/MB are;
n On Waves
om Maritime
y, these are the only 3 providers and they operate in USA, Norway and International Waters only. The carrier names above will show on your handset, likely in the status
uld you be conected to one of them.
article help you or did it hinder you? Click either word to let us know.
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Messaging alternatives | the iiNet Blog
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Posted on January 7, 2013
Were in the future. We have portable communicators (Star Trek, eat your heart out),
we have a global network connecting everyone that we can access wirelessly
(Neuromancer, pfft). But even with all the recent advancements in smartphone tech,
http://blog.iinet.net.au/send-messages/ (1 of 8)15/02/2014 10:58:09 AM

our mobile phones are still that, devices for SMS and phone calls. These functions
havent changed much in the last 20 years and maybe its time we see what else is
available. In fact, we are now seeing a bevy of applications and services which provide
the basic functions you love in a different form, or add more features to current
systems.
iOS made pretty big with the introduction of iMessage, but other popular apps like
Whatsapp have really leapt to the fore as ways to replace your SMS and MMS
services. Allowing you to send text, emoticons, pictures, audio and video, Whatsapp is
free to install and only costs US$0.99 per year (with the first year free). It also adds
other features like group chat to expand upon the limitations of the humble SMS. This
represents a huge change from traditional SMS and a huge saving over normal
message costs. Many social mediums (Facebook, Twitter, Steam) also provide a way
to keep in contact with your friends, compatriots and loved ones by instant message.
Skype has always been an awesome way to keep in touch with distant family by audio/
video/messaging chat over computers. But now with the smartphone generation,
Skype is available for free on Android, iOS and Windows Phone. It allows the same
great functions youve loved, but youre no longer paying the cost of a video or voice
call.
One of the biggest advantages of these apps is youre no longer paying the cost of a
message or call, youre simply paying the data usage charge to send data over the

app. Aside from the added features that many apps bring most of them also allow a
user to transmit their data over wifi. No longer is living in an area with bad mobile
service the end to your mobile communications. Using wifi, whether at home, at work
or out in public on a wifi hotspot, you can use these without even worrying about data
charges.
The biggest downside to these is unlike traditional phone and SMS apps, there arent
standards for interoperability so you may need to install a few different apps if some of
your friends prefer Whatsapp while your family likes Skype and your co-workers are
always on Steam.
With a recent drop in the number of SMS messages sent, its looking more like the
time to investigate and check out replacements for the humble SMS or phone call.
Have you heard of any good killer apps for keeping in touch with friends and loved
ones? Do you still send SMS messages or do you email to remind a co-worker about
that memo and send Facebook invites for that pub lunch?
Photo credit
The evolution of the mobile phone

Your taxi ride upgraded!
Adam O'grady | Author
Adam O'Grady works in the Social Media team. Facebook, Twitter and Whirlpool
trolls beware.
3 comments
1.
Gavin
January 10, 2013 at 4:45 pm
Viber seems to be pretty popular now.
[Reply]
2.
Fae Thornton
September 28, 2013 at 3:32 pm

I am in the process of updating the technology I operate with eg a new phone
and a tablet. I intend to make a call to iinet next week for advice on my
requirements. I am very happy with the way iinet responds to my problems. Your
Customer Service people are situated all over the world and I find them very
responsive and helpful in making sure they fix my problem regardless of the time
it takes.
Thank you.
Fae Thornton
[Reply]
Tal Waterhouse Reply:
October 4th, 2013 at 4:11 pm
Hi Fae,
Thanks for the kind words! Im glad youre pleased with the service and
well continue to try and improve upon it!
Regards,
Tal

[Reply]
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Clever online tips to plan your holiday | the iiNet Blog
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Clever online tips to plan your holiday

Posted on November 13, 2013
Whether you are a repeat victim of the Travel Bug or a reluctant vacationing shut-in
like me, travelling is an exciting, fun, enlightening and overall positive life experience.
Still for many people (myself included), travel can be a somewhat daunting and scary
prospect; preparations need to be made, language barriers considered, maps to be
studied the list goes on.
http://blog.iinet.net.au/clever-online-tips-plan-holiday/ (1 of 8)15/02/2014 10:58:20 AM

Lets take a look at some websites and apps that can help you plan your next great
adventure!
Research
Finding transport and accommodation is important, unless of course you are
particularly adept at couch surfing or happen to be Les Stroud.
You can search and book flights and accommodation, and even check reviews for
local hotels, hostels, dives or whatever all from your own smartphone. By definition,
travel is being mobile so why tie yourself to one location?
Some great accommodation search and booking apps include: Expedia,
Kayak, and Trip Advisor.
Flights can be tricky to research, especially if you have multiple journeys
and stopovers. Skyscanner lets you search and compare flights with ease.
Language barrier
Translation apps have come a long way in the last few years, with more and more
languages being added and even the option to record speech and translate it!
While pointing and gesturing may work for basic communication, you can get much
more out of your travels by making some preparations and not look like an ignorant

tourist to the locals. At the very least, youll make friends by learning how to say hello,
please and thank you.
Google Translate: Android, IOS both free.
Word Lens: Android, IOS . This app is very cool. It allows you to use your
camera to take a picture of some text and translate it. This is some Star Trek
level stuff right here!
Eating and eating well
Well, to me at least, eating is the most important part. Im not ashamed to say: I travel
to eat!
Foodspotting: Android, IOS. Another really cool app, find out what there
is to eat in your area and how good it is! Search for your favourite dish and
more.
Ask around: Talk to other travellers, acommodation staff and tourist
information centres to get insider tips on where to eat and recommended
local food apps.
Practicalities
Dont forget the little but very practical things.

XE Currency: Android, IOS. Last time I travelled, I did all the currency
conversions in my head. I got it wrong about 50% of the time, due to varying
levels of tired and sober dont let this happen to you. XE Currency is a
really smooth currency converter and a valuable travel app.
Weather: There are many, many weather apps In fact your phone likely
comes with a default widget or app to display the weather on the home
screen. Weatherbug is a great, free one which I have used personally
Android, IOS.
Even if you dont have a specific travel destination in mind, you can still explore the
possibilties. Get started with Lonely Planet.
Do you have any favourite websites or apps that you use to plan your holidays? Or
maybe youd like to share your travel with tech experiences? Let us know in the
comments below.
How to Google like a pro
Smartphone apps on your travels

Karl Adam | Author
Karl is part of the iiNet social media team. He enjoys food, video games, food,
being comfy and Mixed Martial Arts. He most certainly cannot take a punch.
One comment
1.
Erlo Pietsch
I must be missing out on somthing. I used my international phone for phone calls
only. I wonder what all that roaming cost. Thinking how long it takes to get to
something useful on the internet without a keyboard.
[Reply]
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Handsets and tablets to keep your wallet happy | the iiNet Blog
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Handsets and tablets to keep your wallet happy

Posted on September 25, 2013
At iiNet, we love the latest and greatest in mobile innovation. But we also know that not
everyone needs to be up to the minute when it comes to their mobile phone or tablet
they just want something thats reliable and meets their needs.
Whether youre an Android fan, sick of your old handset, or looking for functionality to
http://blog.iinet.net.au/handsets-tablets-wallet-happy/ (1 of 25)15/02/2014 10:58:31 AM

fit your budget weve got a great selection of Samsung products from which to
choose.
Samsung Galaxy Ace*
The Samsung Galaxy Ace lets you keep in touch with your nearest and
dearest. If youre looking for a reliable middle-of-the-range phone, this is
perfect for you.
Keep in contact by calling, sending text messages or emails.
A camera (and video camera) means you can capture spontaneous
moments with your kids or grandkids.
A battery that lasts up to 250hours on standby.
*Pricing: $5/month on a 24 month contract or $120 outright. Total Minimum
Cost over 24 months $1538.75 (including handset, SIM and broadband
service). Terms and conditions apply.
Samsung Galaxy SII*
Youre not concerned about having the latest and greatest but youd like a
phone that lets technology work for you.
The Samsung Galaxy SII ticks all the boxes. Decent camera? Check (8MP).
Good size display? Check (480800 resolution).

With a 1.2GHz Dual Core (thats fast folks) you can stay productive while on
the go whether its researching your next holiday, organizing the familys
weekend or updating your shopping list.
Samsung Galaxy SIII*
If youre looking for a handset that lets you post, tweet and Instagram to
your hearts content the Samsung Galaxy SIII is the phone for you!
Those selfies have never looked better thanks to an intelligent camera with
Best Shot & Burst Mode. Uploading to your social networks is a snap all
you have to do is pick your best side. In fact there are two cameras front
and back.
With 3G and Wi-Fi capabilities, you can stream those YouTube videos while
on your home network (or friends place).
A beautiful HD Super AMOLED display means you can stalk I mean,
browse your favourite pics online.

Samsung Galaxy Tab 7**
The Samsung Galaxy Tab 7 is the perfect entry-level Android tablet for the
home!
Watch videos online, look up recipes, keep track of the household social
calendar and much, much more.
Video recording with front and rear cameras including a host of different
effects to play with.
Store music, photos and videos then access with a touch of a button
wherever you go!
**Pricing: $7/month on a 24 month contract or $168 outright. Total Minimum
Cost over 24 months is $1465.55 (including ADSL2+ Home-1 Plan, Tablet
and Mobile Broadband Service plan on a 3G Mobile Broadband 2GB plan).
Samsung Galaxy Tab2 10.1**
The Samsung Galaxy Tab2 10.1 features a generous 10.1 display with
1280800 resolution.
3G plus Wi-Fi connectivity means you can access the home network.
Watching videos and listening to music online is a breeze, with a powerful
1Ghz dual-core processor less buffering and less interruptions.

A 3 megapixel rear camera and VGA front camera lets you video call your
family and friends away from home.
**Pricing: $12/month on a 24 month contract or $288 outright. Total
Minimum Cost over 24 months is $1585.55 (including ADSL2+ Home-1
Plan, Tablet and Mobile Broadband Service plan on a 3G Mobile Broadband
2GB plan).
You can purchase these handsets and tablets from our website, call us on 13 19 17 or
visit our iiStore in Subiaco Perth, WA.
*Handsets are only available to customers who have a Broadband Internet Service and
Mobile SIM Plan with us.
**Tablets are only available to customers who have a Fixed Broadband Internet
Service Plan with us. The option of paying for the tablet in monthly installments is only
available while you have a Mobile Broadband Service with us. If you cancel your
Mobile Broadband Service during the 24 month repayment term, we will charge you
the remaining outstanding installments in full on your next invoice.
2012 What a year!

Natalie Marinho | Author
Natalie is Editor of the iiNet Blog and part of the social media team. A self-
confessed geek, she likes to play video games, buys more books than she has
time to read and has a miniature TARDIS sitting on her desk.
30 comments
1.
stanos
Only need (1hend set ) phone, possibile Galaxy 3 , or4 no contrakt / prepaid.
How much ? $????
[Reply]

October 1st, 2013 at 10:19 am
Hi Stanos,
A Samsung Galaxy S3 would cost you $360 to purchase outright from us
and an S4 would cost $792. Full details are available on our website:
http://www.iinet.net.au/phone/mobile-phones/handsets/
Regards,
Tal
[Reply]
2.
Nathaniel Varnie
September 28, 2013 at 4:21 am
What will be the cost of combining both tablet 10.1 and galaxy s III or S IV.
[Reply]

October 3rd, 2013 at 2:52 pm
Hi Nathaniel,
The Galaxy Tablets and Galaxy mobile handsets are available on
separate plans for data and mobile voice respectively, costs would
depend on plans selected and if you chose to purchase outright or over a
repayment. It would probably be best if you gave our sales team a call on
13 19 17 so we can find the best plan combination for you.
Regards,
Tal
[Reply]
3.
Gianfranco Cariolo
I have already contacted you about the Samsung 4 ,but like I said I still have 3
month contract with Vodafone then I ask you one of your staff if was OK to have
still the deal once I finish my contract with Vodafone.

[Reply]
Hi Gianfranco,
Weve only just updated our mobile plan offerings so arent likely to
change them again so soon. If you were given a reference number for
your call youll be able to provide that next time you speak with us so we
can see what was discussed.
We look forward to seeing you on our plan soon!
Regards,
Tal
[Reply]
4.
Ben

Wot???
No iPhones???
Get with it iiNet!
[Reply]
Hi Ben,
While we do love all types of gadgets and hardware, were currently not
an authorised reseller of Apple products. I understand this may be
disappointing for some fans and hope that this doesnt cause you to
reconsider the great voice plans we offer for mobile services.
Regards,
Tal
[Reply]

Rod Williamson
I would like to buy a decent phone. I use ALDI Unlimited and as a pensioner I
need NO SURPRISES in my phone bill.
What do you have to offer that is similar & what outright purchase prices are
your phones?
Rod
[Reply]
Hi Rod,
Thanks for your interest in our plans! Our full range of available handsets
and their outright costs is available on our website: http://www.iinet.net.au/
phone/mobile-phones/handsets/
It may be best to contact our sales team any time on 13 19 17 to discuss
your current mobile plan and which of our would best suit your needs.

Regards,
Tal
[Reply]
6.
laurie gibbs
Re Samsung galaxy s11. Its great to find out I was ripped off with my deal!
[Reply]
Hi Laurie,
Sorry to hear youre not pleased the price we offered for the Galaxy SII.
Have you already contacted our billing team on 13 22 58 to discuss any
concerns?

Regards,
Tal
[Reply]
7.
Warren Hunt
Hi, I currently have a Samsung Galaxy S3 with Westnet and have dropped the
phone breaking the screen and causing the phone to play up. I am wondering if
this phone has an insurance option with it as Optus is the network supplier and
does include insurance as an option with there phones.
Warren
[Reply]
Amy Pearce Reply:
November 5th, 2013 at 10:45 am
Hi Warren,

iiNet does not offer insurance with our handsets.
You can try through your home and contents insurance maybe.
Check out the Samsung website for service centre locations near you.
Amy.
[Reply]
8.
Edwin Dell
My only interest in a mobile phone is to have coverage in remote areas.
Therefore your advertising features MUST INCLUDE
1.Coverage in Australia and 2.whether the phones have jacks for aerial
connection to improve coverage in remote places such as on the Eyre Highway;
the Great Central Road; the Plenty Highway and the Victoria Highway to give a
few examples only.
[Reply]
9.

Gary Nicol
Hi I am old in tech terms and know didly squat about phones and computers, I
was wondering if you have any reps that get around Adelaide that could help me
go wireless when I move into my new house. Also how do I sign up for a mobile
phone and do you do all in one packages with phone and computer access
maybe fetch as well, if you could send me the information how to get in contact
with one of your incredibly intelligent reps that would be wild man!!!! thanks Gary.
[Reply]
Hi Gary,
We do have on-site installation available in the form of our Techii team.
Depending on where you are they can come to your new house and
assist in setting up and connecting all the equipment in your house! More
information about Techii and the great bundling packages we offer is
available on our site: http://www.iinet.net.au/home-installation/

The best means of contacting us would be to give us a call any time on 13
22 58 or emailing us directly at support@iinet.net.au
Regards,
Tal
[Reply]
10.
PAM
I have a Samsung Galaxy S11 and a Galaxy Tab 7 and love them both. The
phone does all (and more) than I need and as I travel a lot, the tablet is small
enough to fit in my handbag or if needs be, a large pocket.
Wonderful, I never knew as a senior I could have so much fun with technology
my son says its like being around a teenager!
[Reply]
11.
Karlene
October 1, 2013 at 10:05 am

Do existing customers get a price drop on the phones they already have, or do
you only look after the new customers?
[Reply]
Hi Karlene,
The change in price for handsets only applies to new purchases or
repayments commenced after the change is made. Existing repayments
will carry on at the same monthly value for the remainder of the
agreement.
Regards,
Tal
[Reply]
Glenys Reply:

@Tal Waterhouse,
I feel the same as Karlene, very annoying when new customers are
treated to a better price than established existing customers.
[Reply]
12.
Lee-Lan Yow
October 1, 2013 at 10:57 am
Hi, I am interested in a Samsung note 2. Do you have them and whats the cost?
Thanks
[Reply]
Hi Lee-Lan,

We do have Galaxy tablets available and offer them on monthly
repayments or outright purchases. Further details are on our website:
http://www.iinet.net.au/mobile/tablets/
Regards,
Tal
[Reply]
13.
Diamond Jim Legend
October 1, 2013 at 5:21 pm
$360- for the S3..! Is that unlocked? Delivery? Any further costs?
[Reply]
Hey Diamond Jim,

Thats right! Thats unlocked like all phones from us and theres no
additional cost for delivery. The only additional costs would be for any
existing plans with us (which arent really additional in that sense ).
Regards,
Tal
[Reply]
14.
Philip Crooks
How can a phone be on a $10 plan for 24 months cost over $1600?
Please expalin
[Reply]
Hi Philip,

This total is the cumulative inclusive cost of the handset repayments, a
monthly mobile voice and monthly broadband service required to add the
handset repayment to an account.
Regards,
Tal
[Reply]
15.
sarah valenti
Hi would like to know what it will cost to buy at tablet out right.thankyou
[Reply]
Hi Sarah,

The Tab 2 7.0 is presently $168 outright http://www.iinet.net.au/mobile/
tablets/tablets/samsung-galaxy-tab-270/
The Tab 2 10.1 is presently $288 outright http://www.iinet.net.au/mobile/
tablets/tablets/samsung-galaxy-tab-2101/
To discuss purchasing one or any other sales query its best to contact
our sales team on 13 19 17.
Regards,
Tal
[Reply]
16.
Jenny Escott
Can you please advise me? If I purchased a Galaxy 3 Tablet out right at
$360.00. What would my plan cost? I already have my own mobile phone and
dont want a plan for that.
I have a wireless plan with a BoB at the monent. Id like to use the tablet most of
the times and my laptop occasionally. Can you advise also what a WiFi plan
would be too? Thank you.

[Reply]
Leave a Reply
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Top tips when using your mobile phone overseas | the iiNet Blog

Top tips when using your mobile phone overseas

http://blog.iinet.net.au/top-tips-phone-overseas/ (1 of 11)15/02/2014 10:56:08 AM

them that you really do wish they were here.

http://blog.iinet.net.au/top-tips-phone-overseas/ (2 of 11)15/02/2014 10:56:08 AM

shock once you land back home?

Get a great rate, oh wait, you already have

down to a mere $2 per MB. Youre welcome!

$15.50 per MB.)

Wi-Fi is your best friend

http://blog.iinet.net.au/top-tips-phone-overseas/ (3 of 11)15/02/2014 10:56:08 AM

Dont call me, Ill call you

couldnt work out the time difference.)

If youre planning to do a LOT of downloading, uploading or calling while travelling, you

might want to consider these options:

International Call/Phone cards: buy a phone card once you arrive in

your destination from a local telecommunications provider.

countries and you wont get charged for incoming calls.

http://blog.iinet.net.au/top-tips-phone-overseas/ (4 of 11)15/02/2014 10:56:08 AM

Dont forget to pack your phone charger.

Pack a travel adapter that will work in your destination country.

International Roaming Feature

the comments below.

Photo credit: Onny Carr

Clever online tips to plan your holiday

Handsets and tablets to keep your wallet happy

Natalie Marinho | Author

http://blog.iinet.net.au/top-tips-phone-overseas/ (5 of 11)15/02/2014 10:56:08 AM

time to read and has a miniature TARDIS sitting on her desk.

Going to Austria in 6 month time.Question,When there, using my mobile to call a

Amy Pearce Reply:

February 5th, 2014 at 10:28 am

http://blog.iinet.net.au/top-tips-phone-overseas/ (6 of 11)15/02/2014 10:56:08 AM

cost of calls and texts will overseas.

Please be aware, using your mobile overseas is not included in your

Have a great trip!!

charge both phones and cameras at the same time. Lou

I recently spent 5 weeks in Europe with no international roaming and no phone

http://blog.iinet.net.au/top-tips-phone-overseas/ (7 of 11)15/02/2014 10:56:08 AM

didnt have to pay any fees at all.

when wifi was available.

use your card, not knowing its been stopped.

http://blog.iinet.net.au/top-tips-phone-overseas/ (8 of 11)15/02/2014 10:56:08 AM

and probably cant make a call on your mobile.

cite=""> <strike> <strong>

http://blog.iinet.net.au/top-tips-phone-overseas/ (9 of 11)15/02/2014 10:56:08 AM

Learn with iiNet

Copyright 2014 iiNet Limited

http://blog.iinet.net.au/top-tips-phone-overseas/ (10 of 11)15/02/2014 10:56:08 AM

http://blog.iinet.net.au/top-tips-phone-overseas/ (11 of 11)15/02/2014 10:56:08 AM

Packing and travelling with tech

taking your gadgets on the road or in the air!

http://blog.iinet.net.au/packing-travelling-tech/ (1 of 11)15/02/2014 10:57:19 AM

Get the down low and download!

Space and time savers

guess you COULD look at the scenery.)

http://blog.iinet.net.au/packing-travelling-tech/ (2 of 11)15/02/2014 10:57:19 AM

We looked at some other E-Reader features in a previous blog article: To read or

(this is particularly cool if you ever travel to Japan).

you go overseas to keep your data roaming bill manageable.

http://blog.iinet.net.au/packing-travelling-tech/ (3 of 11)15/02/2014 10:57:19 AM

destination country. If necessary, purchase the necessary adapters before

you go on holidays. (You dont want to be looking for an Australian adapter

at 2am when your laptop has only 2% battery left)