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FINANCIAL ASSET MANAGEMENT SYSTEMS INC

17 PO BOX 1729 WOODSTOCK, GA 30188-1394


1-877-377-8794
Hours: Mon-Thurs 8am to 9pm Friday 8am to 7pm
Select Sat 8am to 12pm Sun Closed (All times CST)
Pay Online by Visiting www.famspayonline.net
10/10/17
PRINCIPAL: $
CREDITOR: Great Lakes Higher Education Guaranty Corporation INTEREST: $
FAMS ID NUMBER: 0010 FEES & COSTS: $
TOTAL: $ .15

Dear :
Great Lakes Higher Education Guaranty Corporation indicates that your loan(s) referenced above has/have defaulted and need
your attention. Great Lakes has placed your loan(s) with Financial Asset Management Systems, Inc. (FAMS) for the purpose of
securing payment of this debt. The Total Balance of this debt is inclusive of Principal, Interest and other charges which include
any applicable collection costs, not to exceed of the Principal and Interest combined.
There are several affordable repayment options that are available to you at this time. Currently, you may be eligible for a
reduced balance payoff or monthly payments based on your financial circumstances with the Loan Rehabilitation Program. Both
options have significant benefits for you. If these options are not readily affordable to you, FAMS will work with you on a
repayment plan that works within your budget. Our representatives are ready and available by telephone to help you identify the
payment agreement that works best for you.
As of the date of this letter, you owe $ .15. Because of interest, late charges, and other charges that may vary from day to
day, the amount due on the day you pay may be greater. Hence, if you pay the amount shown above, an adjustment may be
necessary after we receive your payment. If an adjustment is made, we may attempt to contact you again about the adjustment.
For further information, write the undersigned at PO BOX 1729, WOODSTOCK, GA 30188-1394 or call 1-877-377-8794.
FAMS accepts payments via several different methods. Please choose the one that is right for you:
Speak with a representative at 1-877-377-8794
Mail check/money order to the address below (include your Account ID: 0010 )
Call our automated payment line at 1-800-399-4984
Scan the Quick Response Code below
Online access at www.famspayonline.net using your Account ID: 0010 and your 5-digit zip code
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion
thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days after receiving this notice that
you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or a copy of a judgment
and mail you a copy of such judgment or verification. If you request in writing within 30 days after receiving this notice this office
will provide you with the name and address of the original creditor, if different from the current creditor.
Sincerely yours,
Mike Dobratz, Senior Director of Operations
1-877-377-8794
Calls to and from FAMS may be monitored and/or recorded .
This communication is from a debt collector. This is an attempt to collect a debt.
Any information obtained will be used for that purpose.
178CDFAMS0601GTLK
SEE REVERSE SIDE FOR IMPORTANT INFORMATION
Please See Attachment A for Additional Repayment Options
849221284

ACCOUNT NO. PRINCIPAL INTEREST

0010 $ $
P.O. Box 2399
Woodstock, GA 30188-1379 FEES & COST TOTAL

ADDRESS SERVICE REQUESTED $ $ .15

10/10/17 AMOUNT PAID:

Pay Online by Visiting www.famspayonline.net


RETURN THIS PORTION WITH YOUR PAYMENT

SEND PAYMENT TO:


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FAMS
PO Box PO BOX 1729
New Rochelle NY 10802- WOODSTOCK GA 30188-1394
Required State or Municipal Notice: We are required to provide the following information under state or municipal law. This is
not a complete list of rights by state or municipality. You may have the same or similar rights under state, municipal, or federal
law.

New York City: New York City Department of Consumer Affairs License Numbers 0976591, 1261806, and 1466812.

Debt collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. 1692 et seq., are prohibited from
engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to: a) the use or threat of violence; b)
the use of obscene or profane language; and c) repeated phone calls made with the intent to annoy, abuse, or harass.

If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following
types of income from being taken to pay the debt: 1. Supplemental security income, (SSI); 2. Social security; 3. Public
assistance (welfare); 4. Spousal support, maintenance (alimony) or child support; 5. Unemployment benefits; 6. Disability
benefits; 7. Workers compensation benefits; 8. Public or private pensions; 9. Veterans benefits; 10. Federal student loans,
federal student grants, and federal work study funds; and 11. Ninety percent of your wages or salary earned in the last sixty
days.

Hours: Mon-Thurs 8am to 9pm Friday 8am to 7pm


Select Sat 8am to 12pm Sun Closed (All times CST)

Locations: 665 Molly Lane, Suite 110, Woodstock, GA 30189


70 Corporate Hills Drive, Suite 103, St. Charles, MO 63301

Corporate Office: 645 Molly Lane, Suite 110, Woodstock, GA 30189; 1-866-924-3267

Notice: If you send FAMS a check to make your payment, your check may be converted into an electronic fund
transfer. Electronic fund transfer is the term used to refer to the process by which we electronically
instruct your financial institution to transfer funds from your account to our account rather than
processing your check.

NOTE CHANGES ONLY


FIRST NAME MI

LAST NAME

ADDRESS

CITY HOME PHONE - -


STATE ZIP - WORK PHONE - -

EMAIL ADDRESS _______________________________________________ @ ____________________________________________________


10/10/17
FAMS ID: 0010

Attachment A

Please be advised, if you are unable to pay in full the outstanding balance on your defaulted loan(s), you may have the following
additional options for resolving your loan default:
1) Repayment Arrangements with Financial Asset Management Systems, Inc. (FAMS)
You may contact us to arrange for acceptable repayment terms. Please ensure that you understand all of the agreed-
upon terms, as you will be required to fulfill these commitments. A portion of each payment received from you will be
allocated to pay collection costs. Those costs are assessed on your account 60 days after the default claim purchase.
2) Loan Rehabilitation
If you are eligible, loan rehabilitation offers you the opportunity to resolve your loan default and may improve your
credit record by removing your guarantors report of your loan default. When you complete your rehabilitation
commitment, your defaulted student loan(s) will be eligible for purchase by a lender, and the loan(s) will no longer be
considered in default. If your guarantor is currently reporting the applicable loan(s) to the national consumer reporting
agencies and you successfully rehabilitate those loan(s), then your guarantor will request the reporting agencies to
delete all credit entries related to your loan(s) previous default. Your guarantor will also notify the default claim lender
of your rehabilitation and notify the lender to delete its reporting of the default as applicable. To participate in the loan
rehabilitation program, you must advise FAMS that you wish to rehabilitate your defaulted loan(s) and establish
acceptable repayment terms. You will be notified of all the loan rehabilitation requirements, which include making at
least nine, on-time, monthly payments during a 10-month period. As part of your eligibility for loan rehabilitation, you
will be assessed collection costs at a rate of 16% of the outstanding balance at the time your loan is purchased by an
eligible lender, and the purchasing lender may add these costs to your outstanding loan principal. Your guarantor will
make every effort to secure a lender for you, but note that purchasing rehabilitated loan(s) is at the discretion of the
lender.
3) William D. Ford (Direct) Loan Consolidation
If your loans are eligible, you may be able to consolidate all your FFELP loans, including any defaulted loan(s), into a
new, single loan. Direct loan consolidation may simplify your loan repayment by requiring only one monthly payment,
and may reduce your monthly loan payment amount by extending the repayment term. To be eligible for loan
consolidation, you must advise FAMS that you wish to consolidate your loan(s). To consolidate your defaulted loans,
you should establish repayment arrangements and may be required to make three, on-time, monthly payments. Once
you have made these payments and/or met other Direct Loan Program requirements, you may apply for a
consolidation loan. Note that if you consolidate your loans, your guarantor will not remove the report of your loans
default from your credit report if those loan(s) are currently being reported; however, the credit entry will be updated to
reflect a paid-in-full status for the original defaulted loan(s). Additionally, you will be assessed collection charges at the
rate of 18.5% of the outstanding balance of your defaulted loan(s) at the time your loan(s) are consolidated, and these
charges may be added to your outstanding loan principal amount.

Failure to pay the account in full, agree to a satisfactory repayment arrangement, or utilize another recovery option listed above
may result in additional collection efforts. These efforts may include:
* Contacting your employer to seize a portion of your paycheck through administrative wage garnishment.
* Intercepting future federal and/or state income tax refunds or other federal payments due you.
* Assigning your loan(s) to the U.S. Department of Education for collection.
* Pursuing other lawful collection procedures.
If you wish to dispute the default status of your loan(s), you may submit a request in writing to:

1. Inspect and copy our records pertaining to your loan obligation.

2. Request a review regarding the legal enforceability or past status of your loan obligation. You may request a review
if you can prove your loan was not past-due with your lender, the loan balance is incorrect, or you did not incur this
debt. You cannot request a review for any one of the following reasons:
* You failed to pay your lender.
* You failed to complete your education and/or were dissatisfied with the school you attended.
* You were unable to find employment in the field for which the school prepared you.

To request a review, your request must be submitted in writing to:


Navient
PO Box 9460
MC E2142
Wilkes-Barre, PA 18773-9460.

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