OEIC eo) Li) NHA XUAT BAN THANH NENPHUGNG LINH TUAN KIET 50 CHU DIEM TU VUNG TIENG ANH DANH CHO NGUOI THI 50 VOCABULARY ENGLISH TOPICS FOR TOEIC NHA XUAT BAN THANH NIEN50 CHU DIEM TU VUNG TIENG ANH DANH CHO NGUGI THI TOEIC Contracts Hop déng Study the following definitions and examples. Nghién ertu dinh nghia va cde vt du sau day. a. abide by v., to comply with; to conform ‘a. The two parties agreed to abide by the judge's decision. b. Foryears he has abided by a commitment to annual employee raises. agreement n., a mutual arrangement, a contract a. The landlord and tenant were in agreement that the rent should be prorated to the middle of the month. b. According to the agreement, the caterer will also supply the flowers for the event. assurance n., a guarantee; confidence a. The sales associate gave his assurance that the missing keyboard would be replaced the next day. b. Her self-assurance made it easy to see why she was in charge of the negotiations. cancellation n., annulment, stopping a. The cancellation of her flight caused her problems for the rest of the week. b. The cancellation clause appears at the back of the contract. determine v,, to find out; to influence a. After reading the contract, | was stiil unable to determine if our company was liable for back wages. b. The skill of the union bargainers will determine whether the automotive plant will open next week. engage v., participate; involve a. Before engaging in a new business, itis importantto do thorough research. b. He engaged us in a fascinating discussion about current business law. 57. establish v., to institute permanently; to bring about a. Through her many books and interviews, Dr. Wan established herself as an authority on conflict resolution b. The merger of the two companies established a powerful new corporation. 8. obligate v., to bind legally or morally ‘a. The contractor was obligated by the contract to work 40 hours a week. b. | felt obligated to finish the project even though | could have exercised my option to quit. 9. party n., a person or group participating in an action or plan; the persons or sides concerned in a legal matter a. The parties agreed to a settlement in their contract dispute, b. The party that prepares the contract has a distinct advantage 10. provision n., a measure taken beforehand; a stipulation ‘a. The father made provisions for his children through his will. b. The contract contains a provision to deal with how payments are made if John loses his job. 11. resolve v., to deal with successfully; to declare; n., conviction a. The mediator was able to resolve the problem to everyone's satisfaction. b. The businessman resolved to clean out all the files by the end of the week. 12. specific adj., particular a. The customer's specific complaint was not addressed in his e-mail. b. Inacontract, one specific word can change the meaning dramatically. WORDS IN CONTEXT = CAC TU TRONG NGU CANH ----erw--eno--= Read the following passage and write the words in the blanks below. Doc dogn van sau day va viet cae tit vao ché tring duéi day. abide by cancel establishment provide agreement determine obligates resolve assurance engaging patties specifiesContracts are an integral part of the workplace. In simple terms, contracts are an (1)____ between two or more (2) that (3) terms and (4) ____the parties to follow them. Contracts often include the amount that a ctient will pay contractors and what services will be provided. For example, in your office, you may have a contract that provides (5) that your copier machine ‘or phones will be repaired within a certain amount of time. This service can either be done off-site or at your (6)_ . A contract often states ways to (7) if quality of work delivered is acceptable, Well-written contracts usually (8) ways to (9) ___problems like these when they happen. Before (10). in a contract, both parties should think carefully, as they will have to (11) the conditions specified in it. A contract usually specifies how the two parties can (12) ___ itif either party fails to meet the terms VOVABULARY — TU VUNG ----nn------ abide by: tuan theo, chiéu theo agreement: hgp déag assurance: sy bao dam, sy tin tudng cancellation: sy bd, su hily 66 determine: xée dinh, dinh ré engage: tham gia establish: thiét lp, gay ra obligate: bat bude, ép bude party: bén; nguéi tham gia provision: diéu khoan, diéu kién resolve: giai quyét specific: cy thé WORD FAMILIES - CAC HO TU--- If both parties agree to the terms, we can finatize the vere | saree contract. ‘As soon as the labor agreement was signed, the nom, agreement factory resumed production of new cars and vans. adjective agreeable The parlies are agreeable to the terms,| assure you that our drug-testing policy is applied | verb assure oe i What assurance is there that the company will still be } noun assurance What assure ! He spoke assuredly, but his follow-up memo showed eaves ‘Sasuredhy jess conviction | °. The man canceled his magazine subscription and verb ears got his money back. bat Writers usually receive a cancellation fee even it f noun: cancellation their articles are not published. The canceled concert ended up costing our agency adjective canceled millions. / The terms of the contracts obligate us to work for at I verb | obtigk least one more month. ree The factory managers have a legal and moral | noun ligation | j oblig obligation to provide a sate work site - I 1 He finished his obligatory miltary service, and then th obli . [ sdlective ..| obligatory | nad his father on the orange farm | Since the machine liable, t cel the | verb ‘| provise chine is very reliable, why dont we can service contract they provided? : i We must n w contract with our 1 service wii: | prone must negotiate a new contract with our Intemet servi provider. {noun | provision | The provision for canceling the contract isin the last clause. as The contract specifies the perc Fast spectty ct spe Percentage of raise the workers will see next year. {nouns °°] specification | The work was done according to our specifications | é. We have not chosen a fi ic i specie josen a specific lacation for the reunion.WORD PRACTICE ~ THUC HANH TU. LISTENING COMPREHENSION - NGHE HIEU Part 1: Photo - Phan 1: Hinh anh Look at the picture and listen to the sentences. Choose the sentence that best describes the picture. Xem biic hinh va: nghe ete edu. Chon céu miéu td duing nhdt bite hinh. 1688 ©D Part 2: Question—Response - Phan 2: Héi Dap Listen to the question and the three responses. Choose the response that best answers the question Lang nghe céu hi va ba céu tré Iai. Chon dap Gn céu tra loi ding nhdt cho céu héi. 2@8©0 3080 Part 3: Conversation - Phan 3; Bai d6i thoal Listen to the dialogue. Then read each question and choose the best answer. Ldng nghe bai déi thogi. Sau dé dec méi edu Adi va chon céu tra lai thich hop nhdt. 4. What problem do the speakers have with the computer company? (A) Itwon't renew the contract. (B) Itcan’t repair the computer. {C) Itsends incorrect bills. (D) Itcharges them for extra spare parts. 95. When willthe contract run out? (A) In two months. {B) Innine months. (C) In one year. (D) In four years. 6. What does the woman suggest doing? {A) Asking the company to write a new contract. (B) Canceling the contract. (C) Renewing the contract. (D) Waiting until the contract runs out. Part 4: Talk — Phan 4: Bai noi chuyén Listen to the talk. Then read each question and choose the best answer. Lang nghe bai néi chuyén. Sau dé doc méi cdu héi va chen edu tra loi duing nhdt. 7. Whois talking? (A) A lawyer. (B) An upset signer of the contract. (C) Asecretary. (D) Someone who has canceled his agreement. 8. Which part of the contract are they looking at? (A) Acancellation clause. (B) The assurance of quality. (C) The agreement on payment. {D) A provision in case of bankruptcy. 9. When can the parties sign the contract? (A) Intwo days. (B) Atthe end of the week. (C) Next week. (D) In thirty days.READING ~ BOC -- Part 5 Incomplete Sentences - Phan 5: Cac cdu khéng hoan chinh Choose the word that best compietes the sentence. Chon tit thich hap nhdt dé hodn thanh edu. 10. The two sides were no closer toa final at midnight than they were at noon (A) agreement (C} agree (B) agreeable (D) agreed 11. Ourunion representative members that our rights would be defended. (A) assured (C) assuredly (B) assurance (D) assure 12. Ifyou____ your reservation 48 hours in advance, you will not be billed. {A) willcancel (C) cancellation (B) cancel (D) canceled 13, Idon't feel any | to give my boss more than two weeks notice when | leave. (A) oblige (C) obliged (B) obligatory (D) obligation 44, The _ for terminating the contract were not discussed. (A) provide (C) provider {B) provisions (D) provisioning 15, The contract calls forthe union to who their bargaining representative willbe. (A) specific (C) specifying (8) specification (D) specify Part 6 Text Completion - Phdn 6: Hoan thanh doan van Choose the word or phrase that best completes the sentence. Chon tit hode cum tt thich hop nhdt dé hoan thanh cau. Rental Property for Everyone More and more people are investing in rental property these days. Whether you have a small apartment in your house to rent, or decide to invest in an apartment or office building, rental property can provide extra income for you and your family. What does every landlord need to know?Leases A lease is an 16 between a landlord and a tenant, Standard leases are available at most office supply stores, and many property owners find them quite satisfactory, Read the Standard lease carefully to determine if It meets the needs of your situation. You may want to make some additional 17. . You may want to add a pet clause, for example, or make different specitications pertaining to the security deposit. if you decide to make Changes to the standard lease, you should meet with a lawyer. The lease is the most important tool you have if you need to resolve a dispute with your tenant. When you have a lease written by a lawyer, you 18 that you have the protection you need 16. (A) agree (C) agreeable (B) agreed (D) agreement 17. (A) provision (C) provider (B) provisions (D) providers 18. (A) assure (C) are assuring (B) will assure (D) are assured Part 7 Reading Comprehension — Phan 7: Doc hiéu Questions 19-23 refer to the following letter and form. + Santos Offce Cleaners Sante’ Office Cleaners | i 11a Main St Customer Questionnaire 5 Windsor, Ontario ' | Date contract signed: March 23, 20— December 15, 20— 1 “ype af acity |e jes Harison | Baga oe i 17 Hartland Road | Dollice br | Windsor, Ontario | O private bome i Cother | Dose Mi Harrison, i Frequency of sevice: | We ate very sorry tht you have decided to cancel your || i daily cleaning service contract with us, In ovder to assure | | 18 weekly that we provide our customers with the best porible | | O moathly 0 Servico, we always try to determine the seasons for contract cancellations, Please take afew eninutos to Oil ut the enclosed form. Ths s for our information oaly, completing the form does aot obligate you to buy any product oF onter into any new agement with ous ‘Reasoo for coatract cancellation (choose one) | Qn longer need service | Dsigned contract with a different company {company We appreciate your cooperation. fat uxy | | OB payment dispute not asfactonly eeolved time inthe future you decide to renew your contract | (specie cor wih us please dont esate to contac ee | Datie epi sete | Comments: Lwas dvays saied with the service ‘rovided by your employes. However, Lam frustrated) ‘by your iaubilty to resolve the payment issues,Céic céu héi 19-23 dé cép dén bic thu vd biéu méu sau day. 19. 20. 21. za 23. What is the purpose of the letter? (A) To find out why Mr. Harrison no longer wants this service (B) To ask Mr. Harrison to renew his contract. (C) To advertise new services provided by the company. (D) To offer the customer a better contract. What is Ms. Santos's business? (A) Customer relations. (B) Cleaning service (C) Contract review. (D) Conflict resolution Why did this customer cancel the contract? (A) The comp any dama ged something in his office. (B) The employees provided unsatisfactory service. (C) He hada disagreement about his bill (D) He doesn't want this type of service anymore, The word assure in letter one, line 2, is closest in meaning to (A) guarantee (B) discover (C) prove. (D) advertise The word specific in form two, line 15, is closest in meaning to (A) personal. (B) important (C) repeated. (0) particular.Marketing Tiép thi Study the following definitions and examples. Nghién citu cae djnh nghia va vi du sau day. 4. attract v,, to draw by appeal a. The display attracted a number of people at the convention b. The new advertising attracts the wrong kind of customer into the store. compare v., to examine similarities and differences a. Once the customer compared the two products, her choice was easy. b. The price for this brand is high compared to the other brands on the market. competition n., a contest or struggle a. In the competition for afternoon diners, Hector's has come out on top. b. The company has decided not to join the growing competition for dominance in the semiconductor market. consume v., to absorb; to use up a. The business plans consumed alll of Fritz’s attention this fall. b. This printer consumes more toner than the downstairs printer. convince v., to bring to believe by argument; to persuade a. The salesman convinced his customer to buy his entire inventory of pens. b. Before a business can convince customers that it provides a quality product, it must convince its marketing staff. currently adv., happening at the present time; now a. Weare currently exploring plans to update the MX3 model b. Currently, customers are demanding big discounts for bulk orders. 147. fadn., a practice followed enthusiastically for a short time; a craze a. The minidress was a fad once thought to be finished, but now itis making acomeback. b. Classic tastes may seem boring but they have proven to resist fads. 8. inspiration n.,a thing or person that arouses a feeling a. His work is an inspiration to the marketing department. b, Marta's high sales in Spain were an inspiration to other European reps. 9. market v., the course of buying and selling a product; n., the demand for a product a. When Omarirst began making his chutneys, he marketed them door-to- door to gourmet shops. b, The market for brightly colored clothing was brisk last year, but it's moving sluggishly this year. 10. persuasion n., the power to influence; a deep conviction or belief a. The seminar teaches techniques of persuasion to increase sales. b. Under his persuasion, she returned to school forher MBA. 11, productive adj., constructive; high yield a. The unproductive sales meeting brought many staff complaints. b. Alonzois excited about his productive staff. 12. satisfaction n., happiness a. Your satisfaction is guaranteed or you'll get your money back. b. We will print the advertisement to your satisfaction, WORDS IN CONTEXT - CAC TU TRONG NGU CANH -~ Read the following passage and write the words in the blanks below Doc dogn van sau day vé viét cdc tit vdo nhitng ché tréng dudi day. attract consumers fad persuaded compared convince inspire product competes current market satisfied Yassir is getting ready to realize his dream: opening a business that sells plants on the Internet. After completing a business plan that helped him to determine that there was 15demand for his (1) in the (2) _______, Yassir is ready to start Promoting his business. Having (3)_____the bank that there was a market— that there were consumers willing to buy plants on the Internet—he needed to find these (4) Once he has an established base, Yassir. like other business own-ers, will have to continually (5), __ flew customers, At the same time. he must make sure current customers are (8) in order to be satistied, (7} customers must be happy with the product they receive, Yassir's job is to (8) these customers to gain their repeat business. To do this, he will have to (9) ee consumers that he offers a good product at a good price, especially when (10). to the businesses with which he (11) He hopes that Internet piant buyers are here to stay and not just part of a (12) VOCABULARY — TU VUNG ------- attract: thu hut compare: . so sdénh competition: sy canh tranh, sy tranh dua consume: tiéu thy, tiéu ding convince: thuyét phuc currently: hién tai, hign nay fad: s¥{ thich thd Ky cuc, diéu thich tha aé hoi inspiration: s¥ cam hing, nguén cém hing market: mua ban & cho persuasion: sy thuyét phuc Productive: nang suat, san xudt nhiéu Satisfaction: sy théa man, sy toai nguyén WORD FAMILIES — CAC HQ TU --------- eeeneeenennewnneenninenennnnn attract |The store's poor location did not heip it attract customers, Having a clown in the toy store was a foolproof attraction for getting kids to enter. attraction Lou ran his store on an old-fashioned premise: quality merchandise at attractive prices. 16 attractivever compare _|She compared the prices before she made a decision noun __comparison | There was no comparison in the quality of the two brands Te f . sought prices adjective comparable |" 9! 29 average for home costs. the agent sought p ‘on comparable homes. noun [competition | Try to think of yourselfas someone who leads the competition, vers compete _ |e competed against three or four ether agencies fo get this contract, adjective [competitive |'t® competitive character made him quite successful in his liective | compe! department. ‘verb consume The analyst was able to consume new information quickly. = noun {consumer The government tracks consumer spending closely. adjective |consumable He ran a study of the use of consumable goods | The sales department disagreed about how to market their verb market | sowest product | [A good director of marketing can find a way to sell even an oun | marketing | unattractive product. T I ‘Once the sales manager decided to change the packaging, adjective marketable ling product became much mose marketable. noun __|satistaction |Our highest priority is customer satisfaction. verb satisty Henri was perfectly satisfied with his new fishing rod. adjective |satistactory |The rods were not in satistactory condition. 17WORD PRACTICE — THUC HANH TU LISTENING COMPREHENSION - NGHE HIZU Part 1 Photo - Phan 1: Buc hinh (cory lh Track 2 1 Look at the picture and listen to the sentences. Choose the sentence that best describes the picture. Xem bite hink vd nghe cde edu. Chon edu miéu té ding nhdt bite hinh. 168 ©0 Part 2 Question—Response ~ Phdn 2: Héi - Dap Listen to the question and the three possible responses. Choose the response that best answers the question. Ldng nghe cau héi va ba dap dn cé thé chdp nhan duge. Chon dép dn trd loi ding nhdt cau hédi. 2@80 3080 Part 3 Conversation - Phan 3: Bal d6i thoai Listen to the dialogue. Then read each question and choose the best response. Lang nghe bai déi thoai. Sau dé doc méi cau héi va chon cau trd lai ding nhét, 4. Why does the store need to be more competitive? (A) There's currently a recession. (B) Productivity has dropped lately. (C) There's a new competitor nearby. (D) New employees have little experience. 185. Howwill the store attract more customers? (A) By giving them trial products. (B) By giving them discounts. (C) By selling new products. (D) By featuring happy customers in ads 6. Who will the woman call? (A) A photographer. {B) Aphotocopy salesperson. {C) Acustomer. (D) Amarketing executive. Part 4 Talk ~ Phan 4: Bal ndi chuyén Listen to the talk. Then read each question and choose the best answer. Lang nghe bai noi chuygn. Sau dé doc méi cdu héi va chon cdu tré lai ding nhdt. 7. Who would listen to this talk? (A) Customers. (B) Competitors. (C) Students. (D) Salespeople 8. Whatare they trying to identify? {A) Their weaknesses. {8) How to price their service {C) Their strong points. (D) Who the competition is. 9. Where will the listeners be this afternoon? (A) Athome. {B) Ina workshop. (C) Ata store. {D) With a client.READING - DOC--------- eeenerenn Part 5 Incomplete Sentences — Phan 5: Cac cdu khéng hoan chinh Choose the word that best completes the sentence. Chon tit dting nhdt dé hoan thanh cau. 10. Marketing specialists have conducted extensive studies of what customers to a particular product. (A) attractive (C) attracts (B) attraction (D) attracting 11. Smart shoppers will___ similar brands of an item before making a decision. (A) compare (C) comparative (B) comparison (D) comparable 42. Ifour work isn’t to your. _ please notify us within 60 days. (A) satisty (C) satisfaction (B) satisfactory (0) satisfied 13. Manufacturers like to know what features find useful. (A) consumers (C) consumption (8) consume (D) consumable 14. Without good __ . good products can go unsold. (A) market (C) marketed (8) marketable (D) marketing 15. A careful analysis of the products on the market indicated that our product lacked innovation and optional features, (A) compete (C) competed (B) competing (0) competition Part 6 Text Completion ~ Phan 6: Hoan thanh dogn van Choose the word or phrase that best completes the sentence. Chon tit hode cum tit ding nhat dé hoan thanh céu. Dear Valued Customer, ‘Smart consumers like yourself are concerned about your family’s nutrition. Health is a top priority, and so is value. You want high-quality food products at competitive pricas. That's why we are introducing Farm Fresh, our new line of 100% natural and organic frozen dinners. We know you'll love the great natural taste of Farm Fresh dinners such as Turkey and Wild Rice, Wild Salmon with Spring Greens, and Country Chicken with Vegetables. Farm Fresh dinners are 16 packaged with 100% recyclable materials. But 20we don’t have to use a lot of fancy words to convince you to enjoy Farm Fresh frozen dinners. We will let their great taste 17_ you to keep coming back for more, Please use the enclosed coupons to buy up to six Farm Fresh dinners of your choice at 25% off the usual retail price. We know you 18 by the great taste and the great price. Sincerely, Rosa Martello Nationai Frozen Foods, Inc. 16. (A) attract (B) attractive (C) attractively (D) attraction 17. (A) persuade (B) persuades (C) to persuade (0) will persuade 18. (A) satisfy (B) satistied (C) will satisty (D} willbe satistied Part 7 Reading Comprehension — Phén 7: Doc Hiéu Questions 19-23 refer to the following report. Cau hdi 19-23 chi bao cdo sau day. Catherine Cosmetics Company Sales Department Meeting Report March 29, 20— | Catherine's Curls. Our advertising has not been successful in convincing more consumers | to buy these products. We know there is a mnarket for products such as these manufactured with 100% natural ingredients and no testing on animals. In fact, our competitors are doing quite well in this area and have been for a number of years. We koaw from ous research that he poplrtyof antral connec rods moran pang fl nd ht ingredients, ing, target consumers, pricing, and sales strategies. Our product is similar, or even better, in all ways but one, Our packaging is significantly less eye-catching than that of our com- petitors, and it does not convey the important aspects of the products to the consumer, that is, that these products are entirely made with natural ingredients. Therefore, in order to attract more customers, we recommend employing a new designer to create better pack- aging for the Cathertne’s Curls line of products.2 19. When did the sales department have a meeting? (A) At the beginning of the year. (B) In March, (C) A quarter of a year ago. (0) Atthe end of last year. 20. Which of the following might be part of the Catherine's Curls tine of products? (A) Shampoo. (8) Hand lotion. (C) Nail polish. (D) Lipstick. 21. According to the report, why are fewer people buying Catherine's Curls products? (A) The prices are too high. (B) The ingredients aren't natural. (C) The packages aren't attractive. (D) The type of product is not popular. 22. The word marketin line 5 is closest in meaning to (A) product (B) factory (C) purchase (D) demand 23. The word fad'in line 8 is closest in meaning to (A) need (B) fashion (C) event (D) wishze Warranties Su bdo dam Study the following definitions and examples. Nghién cttu dinh nghia va cdc vi du sau day. 4. characteristic adj., revealing of individual traits; n., an individual trait a. The cooking pot has features characteristic of the brand, such as "heat- resistant’ handles. b. One characteristic of the store Is that it is slow in mailing refund checks. 2. consequence n., that which follows necessarily a. The consequence of not following the service instructions for your car is that the warranty is invalidated. b. Asaconsequence of not having seen a dentist for several years, Lydia had several cavities. 3. consider v., to think about carefully ‘a. The customer considered buying the DVD player until he learned that the warranty coverage was very limited. b. After considering all the options, Della decided to buy a used car. 4. cover v., to provide protection against a. Will my medical insurance cover this surgery? b. Hercar insurance provided for complete coverage against collision. 5. expiration n., the end ¢. Have you checked the expiration date on this yogurt? d. We can expec! that the expiration of our Japan contract will impact sales next year. 6. frequently adv., occurting commonly; widespread a. Appliances frequently come with a one-year warranty. b. Warranties for this kind of appliance are frequently limited in their coverage. 7. imply v.,to indicate by inference a, The guarantee on the iPod implied that all camages were covered under warranty for one year.fi. WORDS IN CONTEXT - CAC TU TRONG NGU CANH -- 23 b. The travel agent implied that our hotel was not in the safest part of the city, but, when pressed for details, he said the location was fine. promise n., a pledge, a commitment; provide a. Awarranty is a promise the manufacturer makes to the consumer. b. The sales associate promised that our new mattress would arrive bynoon on Saturday. to pledge to do, bring about, or protect v., to guard a. Consumer laws are designed to protect the public against unscrupulous vendors b. You can protect yourself from scams by getting detailed information on the seller. |. reputation n., the overall quality of character a. Even though the salesperson showed me a product | had never heard of, ' bought it because of the good reputation of the manufacturer. ». The company knew that the reputation of its products was the most important asset it had. require v., to deem necessary or essential a. Acar warranty may require the owner to have it serviced by a certified mechanic. b. The law requires that each item clearly display the warranty information. . variety n., many different kinds a. There's a variety of standard terms that you'll find in warranties. b. Avariety of unexpected problems appeared after the product had been ‘on the market for about six months. Read the following passage and write the words in the blanks below. Doc dogn van sau day vd viét cde tit trong nhitng ché tréng dudi day. characteristics coverage implies reputations consequences expire promise required consider frequently protect varyPas Warranties are a seller's (1) to stand behind its products. Most major purchases like computers or cars come with a warranty, as do smaller purchases, like stereos or other electronic housewares. Warranties are not (2) by law, but are (3) ______ found on most products. If you are making a purchase, you should (4) the individual (5) of a warranty, as each can (6). in the amount of (7) it provides, At the minimum, warranties are required to promise that the product wili do what it (8) that it will do; for example, that a blender will blend or a hair dryer will dry hair, Most war-ranties are good for a fixed ‘time, then they (9} You can (10) _____ yourself by buying products: from companies with good (11) _______ and taking good care of your new purchase. There are (12) to not taking care of a product, as most warranties require that you use the product in a certain manner. VOCABULARY — TU VUNG ----------- characteristic: (adj) tiéu biéu; (n) nét dac tring, dac diém consequence: két qua. hau qué consider: xem xét, can nhéc cover: che chd, bao vé expiration: sy man han, sy két thie frequently: thudng xuyén imply: ngu y promise: sy hila hen, su cam doan protect: bao v6 reputation: danh tiéng require: yéu cdu, doi hdi variety: nhigu loai khaée nhau, sy da dang WORD FAMILIES - CAC HQ TU ‘One characteristic of the new Lexus is its computerized adjective] characteristic ot settings This line is characterized by its boid flavor and spicy verb) |onaracterize@ —ahertaste. ‘ ‘Characteristcally. she accused middie-level management adverb. | charactoristically Sf ine accountng error.25 You should consider care fully whether a product wit vert suneHler meet your needs. Aiter long consideration, Heloise decided that the five- own [consideration vear warranty would be sullicient sneie The fee for the extra year ol protection was a considerable adjective [eonsiaerable [ne ee! verb imply She implied that she hag graduated from Harvard. verb implication | What are the implications of the accident? itis implicit in her demands that i she doesn't get the adjective }implicit promotion, she will leave the company. i by taki care of his verb protect. “an protected the warranty by taking excellent care of hi i lawn mower For your own protection, you should have a warranty that Roun Protection rovides for a replacement product adjective iprotective Aledo & very protective of the condition of his car and gets all i the preventive maintenance his warranty requires noun [reputation THE 900d reputation of the manufacturer inspirad Maria Jose to try the new product. Because the company had a reputable name, I did not spend adjective | rey fective frepuiable aicient time reading the details of the warranty. The new store is reputed fo camy items that are not of the ad ijective | reputed highest qualty, weal requite The warranty requires that you send the waich toan _| approved repair shop to have it fixed. i The terms of the warranty divulge the legal requirement noun | requirement caemen' the manutacturer has to the consumer. ‘adjective |requisite The Warranty spelled out the requisite steps to lake to request a replacement product.26 WORD PRACTICE - THUC HANH TU LISTENING COMPREHENSION — Nghe Hiéu Part 1 Photo — Phan 1: Buc hinh (a1 \ re 3 i! Look at the picture and listen to the sentences. Choose the sentence that best describes the picture. Xem bite hinh va ling nghe cde cdu. Chon céu miéu td ding nhdt bite Ainh. 19800 Part 2 Question—Response ~ Phdn 2: Hdi - Dap Listen to the question and the three responses. Choose the response that best answers the question. Leng nghe cau héi va ba edu tra lai. Chon cu tré lai thich hgp nhdt dé tré lei cho céu héi. 2080 2000 Part 3 Conversation - Phén 3: Bai dé! thogi Listen to the dialogue. Then read each question and choose the best response. Lang nghe bai d6i thoai. Sau dd doc méi cau héi va chon edu tré lai thich hop nhdt. 4. How longis the basic warranty effective? (A) Thirty days. (B) Sixty days. (C) One year.(D) 1wo years. 27 5. What will happen if the woman uses an unapproved mechanic? (A) There are no consequences. (B) The warranty is no longer effective. (C) Protection is decreased by 50% {D) She will have full coverage. 6. What does the woman decide to do? (A) Take her car to an approved mechanic. {B) Buy the extended warranty {C) Refuse the basic warranty. {D) Buy a different car. Part 4 Talk - Phan 4: Bai ndi chuyén Listen to the talk. Then read each question and choose the best answer. Laing nghe bai ndi chuyén. Sau dé doc méi céu hdi va chon céu tré lai thich hop nhdt. 7. Whatis the point of the talk? (A) Items under warranty must be fixed. (B) Ifanitem is misused, the warranty may be invalidated (C) Machines with unusual wear are difficult to repair. (D) Customers often don't understand warranties. 8. Whois the audience for this talk? (A) A factory repairperson (B) Acustomer. {C) Someone who rents machines (D) Buyers 9. How can a customer receive money back for a defective product? (A) Follow the directions on the package. (8) Retum itto the place of purchase. {C) Repackage it carefully. (D) Return it within 30 days.28READING ~ DOC--++0=0 Part 5 Incomplete Sentences - Phan 5: Cac cu khéng hoan chinh Choose the word that best completes the sentence. Chon tit thich hgp nhdt dé hodn thanh cau. 10. The timing belt____ shows signs of wear after about 180,000 miles. (A) character (C) characterize {B) characteristic {D) characteristically 11. Jacques and Louisa will only purchasing appliances that come with amoney-back guarantee. (A) consideration (C) considering (B) consider (D) considerable 12. Ifthere is any ____ of the director's involvement, we need to follow up swittly and thoroughly. (A) imply (C) implicated {B) implicit (D) implication 13. The level of implied by the warranty was misleading (A) protect (C) protection (8) protective (D) protector 14. Itcan be very helpful to consider the __ __ of the manufacturer and the merchant when making a major purchase. (A) reputation (C) reputing (B) reputable (D) reputed 15, Ifthe appliance breaks down within two years of purchase, the manufacturer is to send you a replacement at no charge. (A) requiring (C) requirement (B) requisite {D) required Part 6 Text Completion — Phan 6: Hoan thanh doan van Choose the word or phrase that best completes the sentence. Chon tit hode cum tit thich hgp nhdt dé hodn thanh cau. One-Year Limited Warranty This warranty 16 the purchaser from ail malfunctions of the product due to detects in materials or workmanship. Only the original purchaser of the product is covered. Resale 29of the product automatically invalidates this warranty. This warranty 17 the manufacturer to repair any defective product or to refund the fuil purchase price to the pur-chaser, at the manufacturer's discretion. The manufacturer's liability does not exceed the purchase price of the prod-uct. This warranty does not imply that the purchaser has any rights in the case of a defective product beyond those stated herein. This warranty 18 one year from the date of purchase. A receipt or other proof of purchase is required in order to make claims under the terms of this warranty. 16. (A) protects (B) protectors (C) protection (D) protective 17. (A) require (B) requires {C) is requiring {D) has required 18. (A) should expire {B) might expire {C) will expire (D) can expire Part 7 Reading Comprehension ~ Phan 7: Doc Hiéu Questions 19 - 23 refer to the following report, Cau héi 19-23 dé cap dén hai bite thu sau déy. [i ea [Reston [omer nts Peoa Yu doo? Leva to conte fy he ny ptm, Wo pps your baa 3019. Why did the customer return the toaster? {A) Itdoesn’t work (B) Itwas too expensive. (C) She wants a brand new one. (D) She prefers a different model 20. When did she purchase the toaster? (A) Amonth ago. (B) Last October. (C) Exactly one year ago. (0) Allittle over a year ago. 21. What will she get in place of the returned toaster? (A) Nothing. (8) Arefund. (C) A brand new toaster. (D) A different, repaired toaster. 22. The word considering in line 4 of the second letter is closest in meaning to (A) reading about {B) thinking about (C) talking about (D) worrying about 23. The word frequently in line 6 of the second letters closest in meaning to (A) offen (B) rarely {C) never (D) occasionally 31Business Planning Hoach dinh kinh doanh Study the following definitions and examples. Nghién cttu dinh nghia va cde vi du sau day. 1 address n., a formal speech; v., to direct to the attention of a. The article praised her address to the steering committee. b. Marco's business plan addresses the needs of small business owners. avoid v,, to stay clear of; to keep {rom happening a. Toavoid going out of business, owners should prepare a proper business plan b. Lloyd's errors in accounting could have been avoided by a business consultation with his banker, demonstrate v., to show clearly and deliberately; to present by example a. Alban's business plan demonstrated that he had puta lot of thought into making his dream a reality. b. The professor demonstrated through a case study that a business plan can impress a lender. develop v., to expand, progress, or improve a. Lily developed her ideas into a business plan by taking a class at the community college. b. The restaurant Wanda opened ten years ago has developed into a national chain, evaluate v., to determine the value or impact of a. _It'simportant to evaluate your competition when making a business plan b. The lenders evaluated our creditability and decided to loan us money. gather v., to accumulate; to conclude a. We gathered information for our plan from many sources. b. I gather that interest rates for small businesses will soon change. 327. offer n., a proposal; v., to propose; to present in order to meet a need or satisfy a requirement a. Devon accepted our offer to write the business plan b. Jackie must offer her banker new statistics in order to encourage the bank to lend her money toward her start-up business. 8. primarily adv.,first; most importantly a. Weare primarily concemed with convincing the board of directors to apply for the second loan. b. The developers are thinking primarily of how toenter the South American market. 9. riskn,, the chance of loss or damage a. The primary risk for most start-up businesses is insufficient capital. b. Expanding into a new market is a big risk. 10. strategy n.,.a plan of action a. Abusiness planisa strategy for running a business and avoiding problems. b. Let's develop a strategy for promoting our ice cream parlor. 11, strong adj., powerful; economically or financially sound a. The professor made a strong argument for the value of a good business plan. b. Even in a strong economic climate many businesses fail, so do your planning carefully. 12. substitution n., replacement a. Your substitution of fake names for real ones makes the document seem insincere. b. There is no substitution for hard work and perseverance. WORDS IN CONTEXT - CAC TU TRONG NGU CANH Read the following passage and write the words in the blanks below. Doc dogn van sau day va viét cde tit vdo nhitng ché tréng dudi day. address develop offered strategy avoid evaluation primary strength demonstrate gathering tisks substitute 33Every business must(1)_____a business plan. The business plan’s (2) purpose is to improve the entrepreneur's control over the business and to help him (3) common mistakes. It is not an overstatement to say that a business will fait or succeed on the (4) ____of its business plan, so there is no (5) for a well-prepared pian, The business plan documents the (6)______—_for growing the business. Think of the business plan as a road map that describes in which direction the company is going, what its goais are, and how it is going to get there. In developing the plan, the entrepreneur will conduct research to determine a systematic and realistic (7) of the company’s chances for success in the marketplace. In creating the pian, the entrepreneur must research the company’s target market and define its potential. The entrepreneur must be able to prove through research that customers in the market need the good or ser-vice that is (8) and that a sufficient number of potential customers exists to support the business. A business plan also looks at the (9) _ the business faces. Chief among these is competitors. The business plan must analyze the company’s competition: by (10). information on competitors’ market share, products, and Strategies, The plan should (11) what distinguishes the entrepreneur's products or services from others already in the market. It is also common for businesses to fail because the owner fails to invest or seek sufficient Capital to run the business, A good business plan should (12) this issue as well. VOCABULARY: TU VUNG -. address: dia chi avoid (v): trénh demonstrate (v): ching minh, bi6u thi develop (v): phat trién, md mang evaluate (v): danh gid, dink gid gather (v): 14p Agp, thu thap offer (n): 181 d8 nghi; (v): dé nghi, dua ra Iai moi primarily (adv): truéc hét, dau tién, quan trong nhat tisk (n): SY rii ro, sv nguy hiém strategy (n): chién hide strong (adj): manh, manh mé substitution (n): sy thay thé 34WORD FAMILIES — CAC HQ TU -----—----— noun avoid It is best to avoid get-rich-quick schemes. avoidance |Your avoidance of these issues will not make them go away. adjective avoided ‘The avoided question became more important over time. verb noun ‘demonstrate Let me demonstrate how this computer program works demonstration After the lecture, there was a demonstration of new marketing techniques. ladjective | demonstrative ‘The densely encoded programming was demonstrative of the computer language of the era. verb ‘develop ‘noun ’.development ‘noun «developer Our assignment is to develop a cogent business plan. ‘The plan was under development and would not be ready for months. The job developer was kept busy trying to place the recent college graduates. cb 1 Please review these articles and evaluate their usefulness for very evaluate | oe an, noun |evaluation | Yoko feared the professor's evaluation of her business plan. “The independent evaluator reviewed our business plan and gave noun Jevaluator | 46 good feedback Instead of going into a panic, let's strategize the best way to vet strategize meet the deadiine. noun strategy The business plan lays outa strategy for future growth. 1 adjective: | strategic | adjective | substituted z substitution ‘The substitution of gasses is not so easy in this experiment. substitute Don't try to substitute intuition for good planning, ‘The handout outlined the strategic points to cover ina ; business plan. i ‘Customers complain whenever the substituted product is of lesser value, even though we don't charge them for it, 35WORD PRACTICE ~ THUC HANH TU LISTENING COMPREHENSION - NGHE HIEU Part 1 Photo - Phén 1: Buc hinh f co1\ | | sentences. Choose the sentence that best describes the picture. Xem bite hinh va ldng nghe ede edu. Chon edu miéu ta diing nhat bite hinh. 16800 Part 2 Question—Response - Phan 2: Hdi - Dap Listen to the question and the three responses. Choose the response that best answers the question. Lang nghe cau héi va ba céu trd lai. Chon céu tré lai thich hgp nhat dé tra loi céu héi. 2080 3@@80 Part 3 Conversation — Phn 3: Bal dé! thogl Listen to the dialogue. Then read each question and choose the best response. Lang nghe bai d6i thoi. Sau dé doc mbi céu héi va chon edu tré loi thich hgp nhdt. 4. How do the speakers feel about Alexa's business plan? {A) She has gathered too much data. {B) She has taken on too much risk. {C) She has made many obvious mistakes. {D) She is serious-minded and cautious. 5. Hofewill the man help Alexa? (A) By doing market research. 36(B) By searching for an office (C) By pointing out her mistakes. {D) By nominating her for an award. 6. According to the man, what is the most important strategy for success? (A) Investing in a good sound system. (B) Having a good business plan. (C) Eliminating all risk. (0) Studying the market. Part 4 Talk — Phan 4: Bai nd! chuyén ~ Listen to the talk, Then read each question and choose the best answer. Ldng nghe bai néi chuyén. Sau dé doc méi céu hdi vd chon edu tré lai thich hop nhdt. 7. Whatis the topic of the talk? (A) Long-term growth plans (B) An offer fora leveraged buyout. (C) How to minimize risk. (D) Where to borrow funds. 8. How will the company fund its growth? {A) Bank loans. (B) Profits. (C) Sale of stocks. (D) Owner investment. 9. When will the evaluation begin? (A) Atthe end of this year. (B) Atthe beginning of next year. {C) Intwo years. (D) Ina few years. 37READING - DQ C-----r--nnnn-e-nnnem Part 5 Incomplete Sentences — Phan 5: Cac cau khéng hoan chink Choose the word that best completes the sentence. Chon tit thich hop nhét dé hoan thanh cau. 10. Youcannot_____ learning how to use the new software as it will be needed in daily operations from now on. (A) avoid (C) avoiding (B) avoided (D) avoidance 11. Idon’t want to intrude, but would you likemeto_... == how) to use that machine? (A) demonstrate (C) demonstrative (B) demonstration {D) demonstrator 12. While youare_______ your business plan, itis a good idea to keep a resource library of valuable materials. (A) develop (C) developing (B) development (D) developer 13. After you tum in your business plan, you will receive a written of your work within two weeks, (A) evaluator (C) evaluate (B) evaluative (D) evaluation 14. Hwethink____, we can come up with a plan that promises success. (A) strategize (C) strategically (B) strategic (D) strategist 15. It is now legal to generic brand drug for a prescription Medicine if you have the patient's consent. (A) substitute {C) substituting (B) substituted (D) substitution Part 6 Text Completion - Phan 6: Hoan thanh doan van Memo To: Stephen Saunders, President From: Willa Richardson, Marketing Department Re: Changes in market 38In order to address the changes that are currently taking place in the market, | believe we need to modify our busi-ness plan. |_16. data for the past several months. The information clearly shows that younger and younger peo-ple are becoming interested in purchasing products such as ours. We need to develop a 17 to reach this younger age group. We need to redirect some of our resources toward this goal, | think that if we make this a priority over the next year, we will have a much 18_ position against our competitors. If ‘we don’t, we risk lasing the market share that we already have. 1 would like to share the results of my research with you. It demonstrates the need to focus our energy toward this younger age group. Please let me know if we can meet this week to discuss it. 16. (A) gather (B) am gathering (C) had gathered (D) have been gathering 17. (A) strategy (B) strategize (C) strategic {D) strategically 18. (A) strong (B) more strong (C) stronger (D} strongest Part 7 Reading Comprehension — Phén 7: Dgc Hiéu Questions 19-23 referto the following article. Cée cu héi 19-23 dé edp dén bai bdo sau day. ‘When developing a plan for a new business, the entrepreneur quite naturally wants to eliminate all risk, While it 1s tmpossible to avoid some risk, the goal is to mintmize itas much as possible, How can we do this? Thorough research and careful plan- ning are the keys. There are two parts to good research. First, you must demonstrate that there is a need for the product or service you plan to offer. ‘Are there enough people out there who would be willing to pay for it? Second, you must look at your competition. What do you have to offer that your competitors do not? Is your product or service of better quality in some way? Is it cheaper or more easily available? Is there a niche in the market that your ors are not addressing? Lf what you ‘have to offer is identical to what your competitors are offering, your business is not likely to be suc- 39cessful. These are some things to consider when evaluating how well you can measure up against the competition. Once you have evaluated a need for your product or service and determined how yours will be different from your competitors’, you are ready to begin the next part of your plan— financing. ee 19. Whatis this article mostly about? (A) Financing new businesses. (8) How to price products. (C) The need for research. (O) The best marketing strategies. 20, What does the author say about risk? {A) We should try to reduce it. {8) We must avoid it, (C) We can eliminate it with careful planning (D) Itis the key to success. 21. According to the article, what can lead to the failure of a new business? (A) Offering a cheaper product (8) Selling the exact same product as the competitors sell. (C) Selling only to aniche in the market. (D) Offering only services and not products. 22. The word addressing in line 15 is closest in meaning to {A) focusing on (B) calling on (C) giving up (D) staying away from 23, The word demonstrate in Jine 7 is closest in meaning to (A) felt (B) created {C) removed {D) shown 40Conferences Héinghi Study the following definitions and examples. Nghién edu dinh nghia va cde vi du sau day. 4. accommodate v., to fit; to provide with something needed a, The meeting room was large enough to accommodate the various needs of the groups using it. b. Because the deadline for reserving rooms was past, the hotel manager could not accommodate our need for more rooms. 2. arrangement n., the plan or organization a. The travelarrangements were taken care of by Sara, Mr. Billings's capable assistant. b. The arrangement of speakers was alphabetical to avoid any hurt feelings. 3. association n., an organization of persons or groups having a common interest; a relationship or society a. Membership in a trade or professional association provides business contacts and mutual support. b. Local telephone companies formed an association to serve common goals, meet their common needs, and improve efficiency. 4, attend v., to go to; to pay attention to a. We expect more than 100 members to attend the annual meeting. b. The hotel manager attended to all our needs promptly. 5. get in touch v., to make contact with a. Assoonas we arrive at the hotel, we will get in touch with the manager about the unexpected guests. b. The registration desk is a good central location for people to get in touch with each other. 4l10. 11. 1, 6. hold v., to accommodate; to conduct a. This meeting room holds at least 80 people comfortably b. She holds an annual seminar that is very popular, location n., a position or site a. The location of the meeting was changed from the’Red Room to the Green Room b. Disney World was the perfect location for the annual meeting since many members could bring their families. overcrowded adj., too crowded a. Assoonas the guests entered the dining room for dinner, Sue Lin could see that the room would become overcrowded. b. To avoid being overcrowded, we limited the number of guests that members could bring. register n., a record; v., to record a. According to the register, mote than 250 people attended the afternoon seminar. b. Hotels ask all guests to register and give a home address. select v., to choose from a group; adj., specially chosen a. The conference participant selected the marketing seminar from the various offerings. b. The winners were a select group. session n., a meeting a. The morning sessions tend to fill up first, so sign up early. b. Due tothe popularity of this course, we will offer two sessions, take part in v., to join or participate a. The format for the session is very informal, which makes it easier for people to take part in the discussion. b. Wecould not get enough people to take part in the meeting, sowe canceled it. 42WORDS IN CONTEXT - CAC TU TRONG NGO CANH -: Read the following passage and write the words in the blanks below. Doc doan van sau day va vidt eée tit vio nhing eh’ tring duéi day. accommodate —_ attending focation select arrangements get in touch overcrowded sessions associations hold register take part in Many (1) __-and organizations old annual con ferences so that their members can (2) ___ with each other and (3) educational programs. When planning a conterence, event coordinators try to have a variety of (4) so people (5) can (6) _. a workshop or meeting that best suits their needs. When making (7) for a conference, they look for a site that will (8) ali their needs. The site should be able to (9) the number of people expected to attend, without the meeting rooms being (10) Good event coordinators tour the site before making a final decision because brochures cannot show all the nec essary details. Having meetings in a fun (11) _—. can really encourage people to (12) for the meeting. VOCABULARY — TU VUNG ---n-en-rensomotonennreo seevonnennneterann accommodate (v): diéu chinh cho thich hop, cung cap cai gi can thiét arrangement (n): sy sdp xép, sv sdp dat association (n): hiép hdi, cng ty, doan thé attend: di dén; cha tam get in touch (v): én lac vai hold (v): 16 chic location: dia diém, vj tri overcrowded (adj): chat nich, déng nghit register (n): hé so dang ky, sy dang ky; (v): dang ky, ghi lai select (v): chon, iva chon session (n): buéi hop, phién hop take part in (v): tham gia, tham di 43WORD FAMILIES - CAC HQ TU ---------- verb accommodate The hotel staff was able to accommodate our many needs for he conference. noun accommodation The accommodations at the hotel include swimming pool, gym, and restaurant. adjective’ | accommodating The conference center manager was extremely accommodating and tried to make our stay pleasant noun arrangement [Nobody coukl understand the seating arrangement verty arrange We will arrange the chairs in a circle. adjective . | arranged The arranged flowers didn’t look like those we chose from the catalog. noun - ‘association verb | associate Any association with the former company will put us in a negative light Oo you think customers will associate the failed upstart with ours? adjective | associated The asscciated costs wil put this project outof our reach. noun association Gillian altended the reception for visiting ambassadors. verb associate More than 500 attendees packed the ballroom. adjective |associated Attendance was low for this year's annual meeting, Since there are overlapping workshops, paticipants will have verb lect - ase to select which one most appeals to them. ecsarn 4 selection His dinner selection of stuffed quail sounded better on the Menu than it looked on the plate. adjective |setective T®PI@RTINg commiRtee was very séleciive about wo received invitations. register He registered for his classes via the Internet, regatar The hotel's register showed that only hall the memoers. had arnved. registration Registration is a detail-oriented and crucial part of running any meeting, 44WORD PRACTICE - THUC HANH TU LISTENING COMPREHENSION - Nghe Hiéu Part 1 Photo - Phan 1: Buc hinh (co F Track 5 i Look at the picture and listen to the sentences. Choose the sentence that best describes the picture. Xem hinh vd ldng nghe cde cdu, Chon cau miéu té diing nhdt bite hink. 108 ©O Part 2: Question-Response - Phan 2: H6i - Dap Listen to the question and the three responses. Choose the response that best answers the question Lang nghe céu héi va ba cdu tré loi. Chon edu trd Iai thich hop nhat dé tra loi cau hoi. 2000 3080 Part 3: Conversation - Phdn 3: Bai d6i thoai Listen to the dialogue. Then read each question and choose the best response. Lang nghe bai déi thoai. Sau d6 doc méi céu hdi va chon cau tra loi thich hop nhdt dé tré lai cdu Adi. 4. Why are they having difficulty arranging a site for the conference? (A) I's a busy time of year. (B) They procrastinated (C) Their group is large. (D) The coordinator has been sick. 455. When will the conference take place? (A) At the end of this month. (B) Next month. (C) At the end of this year. (D) Next year How many people do they expect at the conference? (A) Two hundred (B) Four hundred. (C) Five hundred. {D) Ten hundred. Part 4: Talk - Phén 4: Bal néi chuyén Listen to the talk. Then read each question and choose the best answer. Léng nghe bai ndi chuyén. Sau dé doc méi cau héi va chon edu trd loi thich hgp nhdt. Te What is the topic of the talk? (A) Accommodating disabled people. lity for off-site events. {C) Arranging conferences. (B) Legal responsi {D) Preparing convention catalogs. Where are the speakers? (A) Ina hospital. (B) Offsite. (C) Ataparty. (D) Ataconvention center. How should attendees request a special interpreter? (A) By asking for one at the time of registration. (B) By getting in touch with the head of the facility. (C) By registering ahead of the other attendees. (D) By requesting one,when they artive ata session. 46READING — DOC exmnnve—nren—nneeeeme Part 5; Incomplete Sentences — Phdn 5: Cac ¢4u khéng hoan chinh Choose the word that best completes the sentence. Chon ti thich hgp nhat dé trd lai edu Ai. 10. The banquet room could up to 750 for dinner. (A) accommodated (C) accommodation (B) accommodate (2) accommodating 11. Helen made the final__ foruse of the conference room with the hotel's general manager. {A) arranging (C) arrangement (8) arrange (D) arranged 12. Formost people, Samco is with computer chip production {A) associate (C) associating (B) associated (D) association 43. We expect that fewer guests will __ the evening gala. (A) attend (C) attention (B) attending (D) attendance 44. The association's members were asked to for the special session well in advance because space in the lecture hali was limited. {A) register {C) registering (B) registration (D) registrar 15. By adding more class ___. the staff was able to please more members. (A) select (C) selecting (B) selective (D) selections Part 6: Text Completion - Phdn 6: Hoan thanh dogn van. ‘All members of the Countywide Small Business Owners Association are invited to take part in our annual conference, to be held on March 31 at the Grand Hotel in Marysville. The conference begins at 8:30 AM. with an address by this year’s guest, Cynthia Quinn, owner of Designs by Cynthia, Inc,, and winner of numerous business and ‘community awards. Morning small group sessions begin at 9:30. Attendees can 16 47from a variety of session topics including Financing Your New Business; Selecting the Best Location; and Formulas for Success. Lunch will be served at 12:30, followed by afternoon small group sessions at 2:00, This is the Association's most popular event, so _17 early to assure your place. Fill out the form below and send it to the Association Secretary by March 1. To arrange overnight 18 at the Grand Hotel, get in touch with the hotel reservations clerk at 498- 1231. Mention the conference in order to get a special discount price. 16. (A) select (B) selection (C) selective (D) selectively 17. (A) will register {B) must register (C) registering (D) register 18. (A) accommodate (8) accommodating (C) accommodations (D) accommodates Part 7: Reading Comprehension ~ Phan 7: Doc Hiéu Questions 19-23 refer to the following two e-mails. Cau héi 19-23 dé dp dén hai email sau day. 19. What are these e-mails about? (A) The date of the conference. (B) The conference site. (B) The topics of the conference sessions. (D) The number of conference attendees. 20: How many meeting rooms will they need? (A) Only three. (B) Atleast five. (C) Up toten. (D) Almost 50. 4821. What does Max prefer about the Convention Center? (A) The price. (B) The location. (C) The size. (D) The people. 22. The words get in touch In line 14 of the first e-mail are closest in meaning to (A) offer (B) discuss (C) provide (0) contact 23. The word selecting in line 1 of the second e-mail is closest in meaning to (A) choosing (B) reserving (C) comparing (0) seeking [to Max Sullivan Te Martha Reynolds | From: Martha Reynolds From; Ma Sullivan ‘Subj: Conference Subj: Re: Conference Max, Martha, 1o regard to selecting « location forthe conference, 1 think the Convention Conter is better thea the Remember, we plen to hold at least five sessions at & time. We coulda't do that at che botel. We expect rare people to take part inthe couvention thls yee, 40 iti important to have a space that can aocomnmo- Gate everyone. About the price, I think we cin rearrange the budget a bit in oréer to be able to pay | for it, So go ahead and reserve the space at he Convention Center Max 49