Name of the Subject-In- Charge: Ms.

Simran Kaur
Paper Title: Management Principles and Organisational Behavior
Paper Code: BBA-101
UNITS COVERED IN QUESTION BANK: UNIT 1, UNIT 2

1. MCQs

1. Managing is concerned with productivity which implies ___________ and

___________
(a) Effectiveness and efficiency (b) planning and controlling
(c) Organizing and controlling (d) delegating and leading
2. __________ is defined as a group of people working together to create a surplus.
(a) Hierarchy (b) Bureaucracy
(c) Organization (d) Management Control
3. In scientific management the knowledge of science replaced the ______________
(a) Rule of principles of management (b) Bureaucracy
(c) Rule of Thumb (d) Administrative Management
4. When employees receive orders from one superior only, it depicts the principle of
______________
(a) Scalar Chain (b) Hierarchy
(b) Espirit de Corps (d) Unity of Command
5. Which principle of 14 principles of management talks about in union there is
strength?
(a) Unity of Command (b) Espirit de Corps
(b) Scalar Chain (d)Authority
6. Hawthorne Studies was contributed by
(a) Fayol (b) Elton Mayo
(c) F.W. Taylor (d) Peter Drucker
7. The systems approach in management is also known as the ____________ approach
(a) Contingency (b) Managerial Role
(b) Input-Output Model (c) Cooperative social system
8. When a manager determines the basic long term objectives of an enterprise and the
adoption of courses of action & allocation of resources for achieving the same, he is
deciding or preparing the _________________ of the organization.
(a) Strategy (b) Policy
(b) Mission (d) Future course of action
9. __________ are statements or understandings that guide or channel thinking in
managerial decision making
(a) Policies (b) Strategies
(b) Plans (d) Tactics
10. ___________ of an organization is the commitment to win in the competitive business
environment.
(a) Strategic Aim (b) Strategic Intent
(b) Strategic Support (d) Strategic Benevolence
11. Establishing an intentional structure of roles for people to fill in an organization is
known as ___________
(a) Staffing (b) Organizing
(c) Leading (d) Controlling
 12. _____________refers to the ability of the manager to work effectively as a group
members and to build co-operative effort in team leaders
(a) Human Skills (b) Technical Skills
(c) Strategic Skills (d) Decision Making Skills
13. The principle seeks to ensure unity of action is_____________.
(a) Unity of direction (b) Unity of Command
(c) Unity of Management (d) Unity of Concern
15. Allotment of work to each worker on the basis of the capacity of an average worker
functioning in the normal working condition is _____________.
(a) social task planning (b) scientific task planning
(c) not a planning. (d) scientific organizing
16. Study of the movements of both the workers and the machine is _____________.
(a) motion study (b) time study
(c) fatigue study (d) Work Study
18. The assumptions about future derived from forecasting and used in planning are
known as _____________.
(a) planning premises (b) freehold premises
(c) business premises (d) corporate premises
19. Contingent plan to meet environmental pressures is ______________.
(a) objective (b) Strategies
(c) policies (d) Goals
20. A chronological sequence of steps to be undertaken to enforce a policy and to attain
an objective is known as ___________.
(a) Objective (b) strategies
(c) procedures. (d) rules
21. A statement of expected results expressed in numerical terms for a definite period of
time in the future is known as ____________.
(a) Objective (b) strategies
(c) Procedures (d) budgets
22. The process of establishing a time sequence for the work is known as __________.
(a) Schedules (b) Objectives
(c) procedures (d) budgets
23. Employees will be promoted on the basis of seniority is an example of __________.
(a) rules. (b) procedures.
(c) methods (d) Policies
24. Formal authority flows from upwards to downwards in___________.
(a) formal organization (b) informal organization
(c) business or organization (d) strategic organization
25. Informal authority flows upwards to downwards or horizontally in_____________.
(a) formal organization (b) informal organization
(c) business organization (d) hierarchy

26. Who is the father of Scientific Management?

1. F.W Taylor
2. Max Weber
3. Henry Fayol
4. Peter Drucker
27. Which one of the following aspects is important for planning?
1. Decision Making
 2. Organizing
3. Forecasting
4. Directing
28. The Difference b/w Management & Administration is that
1. Management is largely determinative while administration is essentially
executive
2. Management is essentially executive while administration is largely
determinative
3. Management is performed at lower levels of human relations
4. None of the above
29. which one of these can be delegated?
1. Power
2. Authority
3. Responsibility
4. Accountability
30. Which of the following roles is an interpersonal role?
1. Monitor
2. Disseminator
3. Spokesperson
4. Negotiator
31. According to Mintzberg's theory of managerial functions, ________ roles
include acting as an entrepreneur, a disturbance handler, a resource allocator,
and a negotiator.
1. Decisional
2. Figurehead
3. Leader
4. Liaison

2. Short notes
a. Formal vs. informal organizations
b. Managerial skills
c. Bounded rationality
d. Control process
e. Managerial levels
f. Strategic and operational decisions
g. Importance of informal organization
h. Managerial grid

3. Long Questions
a. How do you differentiate between Management and Administration? Does
administration has anything to do with modern managerial roles.
b. What is Management by Objectives (MBO)? Explain MBO process with suitable
example. What challenges organization face while implementing them?
c. Management applies an efficient use of physical and human resources for the
accomplishment of objectives. Explain it.
d. Differentiate between Maslows and Herzberg theories of Motivation. How relevant
are they?
e. Discuss nature of Delegation and Decentralization. How do these principles help the
organization in decision making?
f. Who is leader? Discuss Laissez Faire and Country Club style of leadership.
g. Discuss main elements of controlling process. How control system can be made more
effective?
h. Management is a process of getting things done by others. Explain it with the help of
role and functions of management.