CHAPTER ONE

THE PROBLEM AND ITS BACKGROUND

1.1Background of the Study

Communication is involved in everything we do each and every single day of our lives.

Whether it is via sign, body language, vocalizing or by written words. It is a vital part of the

being that makes us human. Throughout the human history, the way in which we communicate

has gradually changed over the centuries. Communication is the process of conveying

information. Almost all species have some sort of communication system. However, successful

communication is the trait that has made humans the most successful species.Internet have

changed our lives in countless ways. Thanks to mobile Internet, smart phones, and tablet

computers, media content and mediated communication are permanently available and virtually

ubiquitous.

In the past two years, the communication platform has changed. Devices have crossbred

with different technologies that it has blurred the lines on the limits of what a mobile phone or a

personal computer can do. At this point, with cheaper prices, accessible services and powerful

devices, there is no excuse in not communicating with someone halfway across the world. Even

for seasoned users of the Internet, Online Communication can be a minefield of

misunderstandings. It is therefore imperative that instructors enter the online classroom armed

with strategies for effective online communication. Online communicationor online chat may

refer to any kind of communication over the Internet that offers a real-time transmission of text

messages from sender to receiver.Chat messages are generally short in order to enable other

participants to respond quickly. Thereby, a feeling similar to a spoken conversation is created,

which distinguishes chatting from other text-based online communication forms such as Internet

forums and email. Online chat may address point-to-point communications as well as multicast

communications from one sender to many receivers and voice and video chat, or may be a

feature of a web conferencing service.

However, Online Communication define as the main instrument for communicating our

relatives, parents, and love ones, especially, all over the world. Convenience of Online

Communication is when there is fastest connection. Predominantly relies on inputting text which

can be challenging for those who dont like to write or have poor keyboard skills, but with the

advance of broadband connectivity and voice and video conference technology.

By the work of technology it is a way of instrument to be updated to relatives. The

gadgets/apps that makes connection fast those are facebook, skype, kakaotalk, viber and the best

example is the messenger which is fastest connection of today and because of that we can save

time we dont need to go there and pay expensive just to be with the relatives.

The purpose of this study is to know the help of Online Communication between the

families. It determines whether Internet use is related to familial connectedness, particularly the

extent to which families monitor and communicate about each otherslives. Continue to sustain

the intimate relationship between the parent and the child. It is hypothesized that more frequent

use of the Internet to directly communicate with OFW parents positively influences perceptions

of knowledge about each others lives. Likewise, more frequent communication through the

Internet is positively associated with perceptions of parents exerting more effort to monitor their

children.
1.2 Significance of the study

This research will beneficially to the following:

Students. Through online communication especially to the children who have OFW parents or

relatives. They can easily connect fast because now a daysthere are many improve gadgets/apps

with the help of technology.

Parents. Through Online Communication we can keep in touch with relatives especially if they

are workers to other countries.

Researcher. To know how effective, important, and helpful Online Communication is.

Future Researcher. To know the help of Online Communication for their future research.

1.3 Statement of the Problem:

The purpose of this research is to analyze the Effectiveness of Online Communication of

Senior High School Students at Philippine Womens University Sta. Cruz, Laguna in the

Academic year 2017-2018

Specially, need to answer the following question?

1. What is the Profile, Age and Gender of the students?

2. How effective is the Online Communication in terms of:

2.1 Connection

2.2 Convenience

2.3 Time

2.4 Money
 3. How many students agreed that Online Communication is effective in terms of:

3.1 Connection

3.2 Convenience

3.2 Time

3.3 Money

1.4 Conceptual Framework

The paradigm below shows the variables that will be the guide for the study.

Independent Variable Dependent Variable

1. SHS Students

Factors affecting the Online

Communication affectivity
Effectiveness of Online
Connection/Slow
Communication
Connection

Convenience

Time

Money

Frame 1 Frame 2

Figure 1. Research Paradigm

Frame1- Shows Senior High School Students

Frame 2- How effectively Online Communication is in terms of Connection, Convenience,

Time,& Money.

Figure 1- Shows the research paradigm.

1.5 Scope and Limitations

This study requires 50 random students from Senior High School in Philippine Womens

University to be the respondents of the researchers.

1.6 Definition of Terms

The following words or terminologies are emphasized by the researchers to fully

understand the way they are used in study:

Mediated communication- or mediated interaction (less often, mediated discourse) refers

to communication carried out by the use of information communication technology, and can be

contrasted to face-to-face communication.

Frequent- occurring or done on many occasions, in many cases, or in quick succession.

Convenience- he state of being able to proceed with something with little effort or difficulty.

Connection- a relationship in which a person, thing, or idea is linked or associated with

something else.

Online Communication- Refers to the several ways (such as e-mail, social networking sites,

etc.) in which individuals and computers can communicate with each other through a networked

computer.
Communication- the imparting or exchanging of information or news.

Facebook- spend time using the social networking website Facebook.

Messenger- a person who carries a message or is employed to carry messages.

Viber- is the latest star on to the already studied sky of international calling solutions available

for the iPhone.

Skype- have a spoken conversation with (someone) over the internet using the software

application Skype, typically also viewing by webcam.

CHAPTER TWO

REVIEW OF RELATED LITERATURE AND STUDY

This chapter presents the ideas relevant to the subject, relating to other studies and is briefly

dicussed to provide the foundation of the propose.

2.1 Related Literature

According to Palmer D.E (2015),Any kind of communication between either individuals or

organizations that occurs on the internet. Refers to the several ways (such as e-mail, social
networking sites, etc.) in which individuals and computers can communicate with each other

through a networked computer. Is the typical Internet communication. It provides a connection to

the network and it can present in different models (forum, chat, etc.) is online communication.

An Overseas Filipino Worker (OFW) is a Philippine citizen who is employed in work outside

the country. Because they value their families, they choose to leave the country to find work that

exceeds the salaries of some jobs that are available in the Philippines. Most of these OFWs are

known as doctors, nurses, accountants, IT professionals, engineers, architects, entertainers,

technicians, teachers, military service crew and domestic helpers (Ochoa, 2011).

It is estimated that out of the 85 million Filipinos, 10% or eight million are working or living

abroad. According to the Central Bank of the Philippines, it was estimated that OFWs were

expected to send back $14.7 billion in remittances to their homeland in 2007 from the $13 billion

that they have given in 2006 (Pinoy Overseas, 2008).

Asia dominates the worlds biggest social networking markets and Philippines tops the rank

with 93.9%. The top 3 SNS are Facebook, (93.9%) Twitter (16.1%) and Linkedin (1.9%) (Russell,

2011).SNS such as Facebook establishes or maintains connection with others. It also enables its

users to present themselves in an online profile and to interact with people they already know

offline or to meet new people (Ellison and Steinfield, 2007).

 According to a research, Americans aged 18- 64 who used social networks say they spend an

average of 3.2 hours per day doing so. Specifically, 18-34 year olds report spending 3.8 hours per

day while those who aged 35-49 spend 3 hours per day and 50-64 year olds report spending 2.4

hours per day (Marketing charts staff, 2013).

Several past research studies focused on the frequency of students in using social media. As

cited in the study of Reich et al. (2008), 10.67% of the 225 respondents spend 30 minutes or less

per visit on their SNS accounts while 22.22% spend more than 30 minutes to one hour per visit.

39% spend more than 2 hours while 10.22% spend more than 3 to 4 hours.

An average of about 6 to 9 hours every day surfing these networking sites was spent by the

majority of the students. More than 1 hour every day, ranging between 10to over 15 hours being

spent every week was spent by 28% of them (Raizada and Rajat 2009).

According to Ochoa (2011), families from ages 20-65 spent approximately 2 hours in

communicating with their OFW family members via Facebook. More than 40 percent of the

respondents used Facebook to communicate with their family members once to thrice a week. It

can be noted that majority of the respondents used Facebook quite often. The length of time spent

in communicating with a family member could indicate the levels of closeness/distance of the

respondent from him/her. Based on the average length of time that the respondents talked with
their OFW family members, it could be assumed that they have a relatively close relationship with

them.

Facebook has been the most popular SNS ever since. According to Lunden (2014), the total

number of monthly active Facebook users is 128 billion. In Facebook, it allows users to create a

profile, containing basic information about them and add friends or follow celebrities. One can

also update his/her status and send message to different people, upload photos or videos and share

links. Also, one can comment or like statuses or pictures.

Facebook has three major purposes: first is to keep in touch with far away family and friends,

second is to share photos and information and lastly is to getproblematic for some individuals.

Social networking with parents may potentially strengthen parentchild relationships and then lead

to positive outcomes for adolescents.

SNS like Facebook represents a potentially valuable means for individuals with low self-

esteem or interpersonal difficulties to connect with others. Individuals who are most in need of

social benefits from Facebook may be ineffective in their communication strategies, and thereby

sabotage their potential to benefit interpersonally (Clerkin and Smith, 2013). An article by

Schouten and Steijn (2013) investigates the relationship between sharing personal information and

relationship development in the context of SNS. Information disclosed on these sites could affect

relationships in a different manner compared to more traditional interactions, such as instant

messaging or face-to-face interaction. Relationship development mainly occurs among

acquaintances and friends, and public posts are most strongly related to relationship development.

According to Farber and Nitzburg (2013), SNS like Facebook increases interpersonal

connections but also intensifies jealousy, envy and surveillance behaviors. It can also provide hope

for a more engaged, connected world. For those patients with attachment difficulties, the ease of

Facebook connection may allow them to stop short of the critical challenge of developing true

intimacy. A tendency towards disorganized or anxious attachment may result in holding

relationship atarms length. The public nature of SNS makes it easier for individuals to share

information about their romantic relationship to a wider network of people and to do so much more

quickly than via traditional face-to-face communication.SNS are key determinants in romantic

relationship. Communication technologies are not merely devices that facilitate people

interactions. Rather, they are tools that are establishing, shaping, and even defining people

relationship (Fox and Warber, 2013).

2.2 Related Studies

Instant Messaging (IM) plays a major role in online communication. It is also a free alternative

vehicle for communicating with peers to ventilate negative emotions and to receive social support

and advice (Cohen et al.,2013). According to Lowry (2012), some parents can spend more time

with their children as they can work from home or work unusual hours and schedules. He also said

that as children get older, Facebook and text messaging offer additional ways to stay connected

with children. The Internet provides families with a wealth of information about parenting and

child development.
 Vitak et al. (2013) emphasize that relationship maintenance activities include the processes

through which individuals keep a relationship in existence, in a specified state or in a satisfactory

condition. His research highlights the importantrole of positivity, self disclosure, openness, and

social support in maintaining existing relationships in Facebook. Facebook features may be helpful

for individuals looking for some forms of support, such as advice about big decision and for

engaging in generalized reciprocity by responding to others request (Ellison and Steinfield, 2007).

Raizada and Rajat (2009) even pointed out that the more frequent people do activities on

Facebook to communicate with the other person, the closer they become, thus, the better the

relationship maintenance. According to the study of Ochoa (2011), almost all of the respondents

(96. 15%) shared information on family events/activities with their OFW family members using

Facebook. The purpose of which was to update the OFW family member/s with the happenings in

the family from them to catch up and not to be left behind with these. By doing so, they may still

feel that despite physical distance, they are part of their family. The respondents shared to their

loved ones abroad were issues concerning the children in the household including education, health

and others. Sharing personal experiences of feelings and household management issues also got

high frequencies with 81 and 73% respectively. Moreover, results show that the respondents could

express what they wanted to say to their parents like their problems. Respondents are always

connected to their family abroad

 CHAPTER THREE

RESEARCH METHODOLOGY

This chapter comprises of research design, population and samples, research instrument, data

gathering procedure and statistical data applied.

3.1 Research Design

This study is a descriptive type of research. According to Shields et al. (2013), descriptive

research is used to describe characteristics of a population or phenomenon being studied. This will

be used to determine the effectiveness of Online Communication to the students of Philippine

Womens University Sta. Cruz Laguna.

3.2 Population and Samples

The participants of the study were fifty (50) random students from senior highschool at

Philippine Women's University Sta.Cruz, Laguna. We think that 50 random student is enough to

know the findings of our research.

3.3 Research Instrument

The instrument used in the research portion of the study was a researchers-made

questionnaire. The survey was comprised of 2 personal information questions and Liker scale

questions where they rated on how they agree to the following statement. The questions were

related on the effectiveness of Online Communication. The survey was designed to be completed

in 12 minutes or less.

A. Direction: Please check and rate the effectiveness of the different Online Communication.

5-Strongly Agree 4-Agree 3-Strongly Disagree 2-Disagree 1-Undecided

1 Convenience 5 4 3 2 1

1.1 Can easily talk to your parents,

friends, relatives.

1.2 Can update them easily.

1.3Upgrading apps to keep in

touch.

1.4 Internet service provider one

of the fastest instrument to
communicate.

1.5 Easy to use.

2 Connection 5 4 3 2 1

2.1 Can easily connect to each

other.

2.2 Can communicate fast.

2.3 Some of internet provider has

fast connection.

2.4 No need to spend more time to

connect.

2.5 Maintaining relation with

relatives.

3. Time 5 4 3 2 1

3.1 Can do multi- task while

talking to them.

3.2 Can save more time.

 3.3 Time balance.

3.4 Can update you from time to

time.

3.5 You can see directly the

person through phones or web
cams.

4. Money 5 4 3 2 1

4.1 Can save money by

using: International calls

4.2 Some applications dont

require payment.

4.3 Can affect your income.

1.4 The money you spend

will be worth it.

1.5 Cannot save money

3.4 Data Gathering Procedure

The data for this research were collected using a survey questionnaire. The survey was

created using suitable questions modified from related research. The researchers assured

confidentiality of their survey sheets since the identities are not important. The researchers also

understand the peoples consciousness may also affect their honesty and effectiveness in

answering the survey, and so, the researchers gave people the option of being anonymous.

Respondents are given enough time to answer the survey questionnaire.

 Upon approval, the researchers started distributing prepared questionnaires to 50 randomly

selected Information and Communication Technology students which took place last October 06,

2017. The distribution of the questionnaires was given during the respondents vacant period for

them to take their time answering the questionnaire.

The researchers then retrieved all the questionnaires answered by the students and prepared

for the data analysis and interpretation.

3.5 Statistical Treatment Applied

The formula used was mean where:

= ( Xi ) / N

Where:

= population mean

Xi = the sum of all scores present in the population

N = the total number of individuals or cases in the population.

1. Weighted mean was used to determine the effectivity level of Online Communication in terms

of convenience, connection, time and money.