Vice

ACME University Shared Services Provider (Type II) Chancellor

Type II
Arts & Shared
Engineering Health Business
Humanities Services
Unit

Service Finance
Catalogue

Figure 2: With ACME University Shared Services Provider (Type II), the providers are exposed Service Estates and
to more freedom in making internal decisions, and to enhance plans within the Catalogue Premises
organizational structure that suit the business goals in most efficient manner. Unlike type I,
the benefits of type II strategies allow the service providers to spread and mitigate risks and
costs across the wide spectrum of the organisation.
Service Admin &
The disadvantages that type II services providers may likely to face in many cases, they tend Support
Catalogue
to struggle to cope in fulfilling their objectives. This inevitable circumstance is visible with Team
communication technology as prolific new devices and software applications emerge;
upgrades of the existing legacy are therefore, required to keep pace with current demands
or else customer s expectations can be jeopardised if necessary steps are not taken to avoid
pitfalls. Service
IT
Catalogue Department