ALEXIS LEE

11042 HIGHWAY 707, MURRELLS INLET SC, 29576 | 843-450-6985 | THEALEXISLEE@OUTLOOK.COM

PROFESSIONAL SUMMARY
Experienced hospitality professional with strong leadership and relationship-building skills.
SKILLS
Extensive food/beverage knowledge Knowledge of inventory practices
Flexible schedule availability Neat and clean in appearance
Able to handle food products frequently On time and reliable
Experience with catering and events Personable and affable
Experience with scale/printer Proficient in customer service
Food preparation experience Reading comprehension
General knowledge of computer software Schedule flexibility
Honest, trustworthy and punctual Works well Service-oriented team player
as part of a team Strong client-interaction skills
Excellent multi-tasker
Assumes 100% responsibility for quality of
products
WORK HISTORY
Skating Carhop and Crew Leader, 05/2014 to 04/2016
Sonic Drive-In Myrtle Beach, SC

Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
Assisted in maintaining preparation and service areas in a sanitary condition
Greeted each customer with friendly eye contact
Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices
Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
Performed all transactions in a cordial, efficient and professional manner
Prepared food items
Spoke with patrons to ensure satisfaction with food and service
Swept and scrubbed floors
Took food orders and relayed orders to kitchens or serving counters
Trained new employees
Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
Cleaned work areas, equipment, utensils, dishes, and silverware
Communicated with other kitchen team members to ensure food was prepared on time and correctly
Sandwich Artist/Cashier, 04/2016 to 08/2016
Subway Murrells Inlet, SC

Consistently provided friendly guest service and heartfelt hospitality.

Promptly and empathetically handled guest concerns and complaints.
Demonstrated integrity and honesty while interacting with guests, team members and managers.
Operated the drive-through window and sales register quickly and efficiently.
Greeted customers and provided excellent customer service.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built loyal clientele through friendly interactions and consistent appreciation.
 Prepared all food orders within a 2-3 minute time frame.
Assembled food orders while maintaining appropriate portion control.
Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep
time.
Followed food safety procedures according to company policies and health and sanitation regulations.
Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot,
dumpster and sidewalk.
Reported to all shifts wearing a neat, clean and unwrinkled uniform.
Reported to each shift on time and ready to work.
Prepped items for later use to save staff time during busy hours.
Hostess, 05/2017 to Current
The Wicked Tuna Murrells Inlet, SC

Answered telephone calls and responded to inquiries.

Assigned patrons to tables suitable for their needs and according to rotation.
Greeted each customer with friendly eye contact
Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
Performed all transactions in a cordial, efficient and professional manner
Trained new employees
Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
Cleared and re-set tables at conclusion of each guest meal
Collected meal tickets or cash for meals from visitors
Ensured established pars were maintained
Provided excellent customer service
Relayed food orders to cooks
Consistently offered professional, friendly and engaging service.
Skillfully promoted items on beverage lists and weekly restaurant specials.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Displayed enthusiasm and knowledge about the restaurant's menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing
financial transactions for other staff members.
Set dining tables according to type of event and service standards.
Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
Immediately reported accidents, injuries or unsafe work conditions to manager and completely and promptly
filled out required safety forms.
Developed and maintained positive working relationships with others to reach business goals.
Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
Provided friendly and attentive service and exceptional hospitality.
EDUCATION
High School Diploma: 2016
St. James High School - Murrells Inlet, SC

Bachelor of Science: Pre-Veterinary Medicine,University of South Carolina Upstate - Spartanburg, SC

Bachelor of Science: Pre-Veterinary Medicine/Biology, 2020

Coastal Carolina University - Conway, SC